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Gateway ProfileTM 4 service guide Customizing Troubleshooting Contents Replacing Components in Your Gateway Profile 4 . . . . . . . . . . . . . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Preparing your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Replacing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Replacing the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Replacing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Replacing the Mini PCI card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Installing or replacing DIMM memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Replacing the fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Replacing the LCD panel inverter board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 i ii Replacing Components in Your Gateway Profile 4 About this guide Use this service guide to help plan your maintenance tasks for the Gateway Profile 4. All tasks covered in this guide can be performed by a field technician without jeopardizing your computer's warranty. For information on your computer's general maintenance, technical support, safety notices, and regulatory notices, see your Gateway user's guide. If you have suggestions regarding the content of this guide, send an e-mail with the subject "Service Guide Comments" to [email protected]. © 2003 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies. 1 Replacing Components in Your Gateway Profile 4 Preparing your work space Before performing maintenance on your computer, make sure that your work space and your computer are correctly prepared. Wear a grounding (ESD) wrist strap. Use a grounded or dissipative work mat. Use a stable and strong table. Make sure that the table top is large enough to hold each component as you remove it. Use bright lighting to make part identifi