DENON Service Bulletin OST-F1493 free download

File name Service Bulletin OST-F1493.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : OST-F1493 Date: March 13, 2009 _____________________________________________________________ Model: AVR-3808CI Subject: Correction of the Firmware via DPMS (Denon Product Management Server). Countermeasure is applicable only upon claim from the customer. Symptom: 1) Setting of Repeat mode and Random mode are not memorized after upgrade the unit. 2) Dynamic EQ and parameter button not available after calibration via V.AUX L Solution: MODIFICATION: Denon new networking feature with DPMS (Denon Product Management Server) allows us to provide advanced service to the customers and create new business opportunities through our new specific A/V products. METHOD OF UPDATE via DPMS Read me first! When you already updated the firmware of the unit via "DPMS", it is not necessary to initialize the customer's unit again. At this time, please skip item "7-1 Preparation of the update ". Preparation of the update. We didn't show this preparation Instruction on Instruction Manual. Please explain additional this Instruction to the customers when updating the firmware. Caution: It is necessary to initialize the unit before the update work begins. The customer has to initialize their A/V product. Please update the firmware after you confirm this matter to the customer beforehand. 1) Turn off the "Power switch" of unit. 2) Open the door on the front panel. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. 3) While holding the "" and "" buttons (SYSTEM CONTROL) down simultaneously, turn the "Power switch" on. 4) The FL Display indicates all digits at a one second interval. 5) Turn off the "Power switch" of the unit. Updating the firmware (Refer to the Instruction Manual.) 1) Turn the Power Supply of the unit off. 2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.) 3) The connection of the network recommends the Ethernet cable for certain update (do not use a wireless connection). 4) Turn the Power Supply of the unit on. 5) The unit sets the Internet. It wishes waiting for about two