DENON Service Bulletin OST-F1441-1 free download

File name Service Bulletin OST-F1441-1.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : OST-F1441-1 Date: November 12, 2008 _____________________________________________________________ Model: DVD-3800BDCI Subject: Firmware Correction Countermeasure is applicable only upon claim from the customer. Symptom: 1) The audio sounds "metallic" when playing back a specific Blu-ray disc. 2) Sound skipping occurs when playing back a Blu-ray disc "Disney Enchanted" in Dolby True HD. 3) Sound breaks off when output HDMI in Dolby True HD. 4) The sound becomes interrupted by the operation such as "STOP to PLAY" momentarily when "Dolby True HD" is reproduced by "HD Audio Out" setting. 5) When the unit is connected with a specific projector (made by the Projection Design Company D-Vision 30XC DLP Projector) with HDMI, the color of the picture is not correct. 6) When the tray opens while playing the Blu-ray Disc "The Rookie", the unit freezes. 7) The disc where "FPD Benchmark Software" (issue appendix in January in fiscal year 2008 of the AV review) was copied by "B's Recorder GOLD9" might not be able to be reproduced. 8) The unit is connected with "TH-32LX80 (Set "Deep Color Auto" by the monitor for Deep Color) " with HDMI, and, when the DVD disc for CSS is inserted in the unit, and the power supply of the unit is turned on, the sound is not emitted for 2~3 minutes. Solution: We corrected the firmware so that no malfunction occurs. MODIFICATION: We will supply the following program files for updating the subject models. Therefore, please record each program file on a blank CD-R separately, and update the unit upon repair of the unit. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. Parts: * Program Files to be supplied FE/BE Firmware: Ref# Description Part Number DVD- Firmware E5H00UD1114DA1.bin 3800BDCI Version after the update: 1.114 DSP1 Firmware: Ref# Description Part Number DVD- Firmware D38hbddsp1_0261_080606.bin 3800BDC