DENON Service Bulletin OST-F1351 free download

File name Service Bulletin OST-F1351.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : OST-F1351 Date: July 22, 2008 _____________________________________________________________ Model: S-52, S-32 Subject: Correction of the Firmware via DPMS (Denon Product Management Server). Countermeasure is applicable only upon claim from the customer. Symptom: 1) Drop-outs via Ethernet playback from PC with "Windows Vista"OS. 2) In the Rhapsody function, Track cannot be tuned in via the Album list. 3) When Favorite Japanese Music is registered, a Japanese display name of a song becomes "..." by PC MUSIC. These malfunctions occur due to "bugs" in the firmware. Solution: The symptoms have been addressed in the latest firmware update. METHOD OF UPDATE via DPMS (Denon Product Management Server). Updating the firmware (from Rhapsody function) 1) Please pull out the AC cable from the AC strip. (Turn the Power Supply of the unit off.) 2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.) The connection of the network recommends the Ethernet cable for certain update. 3) Please insert the AC cable into the AC strip. (Turn the Power Supply of the unit on.) 4) Turn on the Power of unit by "FUNCTION on/off" button. 5) The unit connects the Internet. It wishes waiting for about two minutes until customer's router ends the setting. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. Caution: The update doesn't succeed when the customer's unit cannot hook up to the Internet correctly. In this case, please confirm the internet environment in the customer's house. If Internet radio can be received correctly then the internet is correctly connected. There are some problems under the internet environment when the Internet radio cannot be received. 6) Either turn "Multi Jog" or press "SKIP REV/SKIP FWD" after pressing "SOURCE" to select "SETUP" icon then press "ENTER". 7) Turn "Multi Jog" to select "Firmware Update" then press "ENTER". 8) Turn "Multi Jog" to select "Update Start" then press "ENTER". 9) The firmware will start updating. 10) During the updating, the LCD Display