DENON Service Bulletin DZ09-204 free download

File name Service Bulletin DZ09-204.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ09-204 Date: November 13, 2009 _____________________________________________________________ Model: AVR-3808CI Subject: Correction of the Firmware via DPMS (D&M Product Management Server). Countermeasure is applicable only upon claim from the customer. Symptom: 1) No playback of HD-sat receiver after selects another source. If you switch on AVP-A1HD with input e.g. SAT and HDMI is configured of HD-Sat receiver can you watch the HD-movie. If you toggle between Sat and another source the HD-movie is not visible. 2) When A/V amplifier connects to BD/DVD player with Denon Link 4th connection, Pop noise might be occurred after open/close the Tray of BD/DVD player while reproducing of translation of the DSD-PCM. Solution: We corrected the firmware so that no malfunction occurs. METHOD OF UPDATE via DPMS (D&M Product Management Server) Read me at first! When you already updated the firmware of the unit via "DPMS", it is not necessary to initialize the customer's unit again. At this time, please skip item "Preparation of the update." Preparation of the update. We didn't show this preparation Instruction on Instruction Manual. Please explain additional this Instruction to the customers when updating the firmware. Caution: It is necessary to initialize the unit before the update work begins. The customer has to initialize their A/V product. Please update the firmware after you confirm this matter to the customer beforehand. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. 1) Turn off the "Power switch" of unit. 2) Open the door on the front panel. 3) While holding the "" and "" buttons (SYSTEM CONTROL) down simultaneously, turn the "Power switch" on. 4) The FL Display indicates all digits at interval a second. 5) Turn off the "Power switch" of the unit. Updating the firmware (Refer to the Instruction Manual.) 1) Turn the Power Supply of the unit off. 2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.) 3) The connection of the network recommends the Ethernet cable f