DENON Service Bulletin OST-F1524 free download

File name Service Bulletin OST-F1524.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : OST-F1524 Date: June 29, 2009 _____________________________________________________________ Model: DVD-A1UDCI Subject: Correction of the Firmware via DPMS (Denon Product Management Server). Countermeasure is applicable only upon claim from the customer. Symptom: 1) "Loading" is displayed, and the unit freezes it. 2) "Please Wait" is displayed, and the unit freezes it. 3) When unit is outputting and selecting the Audio selection at DENON LINK, the audio signal is not output from the DENON LINK output. 4) There is a mechanism in which DISC cannot be correctly installed due to driving power shortage. Solution: We corrected the firmware so that no malfunction occurs. NOTE: Please do not use Proxy for updating in the Network environment! If customer is using a Proxy setting the unit won't update the firmware properly. Caution: It is necessary to initialize the unit before the update work begins. The customer has to initialize their BD/DVD Player. Please update the firmware after you confirm this matter to the customer beforehand. Updating the firmware (Refer to the Instruction Manual.) 1) Turn the Power Supply of the unit off. 2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.) 3) The connection of the network recommends the Ethernet cable for certain update. 4) Turn the Power Supply of the unit on. 5) Remove the Disc from the Tray. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. 6) Please confirm! "NO DISC" on the FL Display. 7) The unit sets the Internet. It wishes waiting for about two minutes until customer's router ends the setting. The update doesn't succeed when the customer's set cannot correctly hook up to the Internet. In this case, please confirm the internet environment of the customers house. Check to see if the customers set can receive internet radio. There are some problems under the internet environment when the Internet radio cannot be received. 8) Press "SETUP" button on the Remote control and indicates the GUI menu. 9) Press "CURSOR" button. 10