DENON Service Bulletin DZ09-282 free download

File name Service Bulletin DZ09-282.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ09-282 Date: February 11, 2010 _____________________________________________________________ Model: DBP-4010UDCI Subject: Correction of the firmware of DPMS Countermeasure is applicable only upon claim from the customer. Symptom: 1) "Sleeping Beauty (BD Disc)" will not play without an SD card inserted in player. 2) When play a DVD-AUDIO, if push STOP button twice then open SETUP-menu then close then push a PURE-DIRECT button to change the mode to OFF-ON- OFF, a HDMI indicator blink and a audio and picture does not out from HDMI. 3) When play a "DER ROSENKAVALIER (BD Disc)" and "Leon: The Professional (BD Disc)", can not chapter search correctly. 4) The color deviation during upscaling of DVD PAL-content. 5) The black belt might output under the picture when the layer of the DVD disc changes. 6) When a DBP-4010UDCI/4010UD turn off the power during version up, there is the thing that version up is not possible. 7) The phenomenon that audio out data does channel swap of might occur. 8) When setting of "BD Audio Mode" turn on the power in "Mix Audio Output", the sound might be not output from "SBL/SBR". Solution: We corrected the firmware so that no malfunction occurs. Please do not use a Proxy for updating in the Network environment! If the customer uses setting of Proxy, the unit won't update the firmware properly. If the customer updated the firmware once via DPMS or CD-R, customer can update the firmware with Proxy in the Network environment. Caution: It is necessary to initialize the unit before the update work begins. The customer has to initialize their BD/DVD Player. Please update the firmware after you confirm this matter to the customer beforehand. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. Updating the firmware (Refer to the Instruction Manual.) 1) Turn the Power Supply of the unit off. 2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.) 3) The connection of the network recommends the Ethernet cable for certain update, not a wireless connection. 4) Turn the