DENON Service Bulletin DZ10-154 free download

File name Service Bulletin DZ10-154.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ10-154 Date: October 13, 2010 _____________________________________________________________ Model: AVR-4311CI Subject: Correction of the Firmware via DFW Countermeasure is applicable only upon claim from the customer. Symptom: 1) When listen narration etc. after set the setting of "MultEQ XT32" to "Audyssey" or "Audyssey Byp. L/R" or "Audyssey Flat", the sound is echoed. 2) The data of AUTOSETUP is not saved correctly in SETUP MENU. 3) The sound might not be outputted when the surround mode is changed. Solution: We corrected the firmware so that no malfunction occurs. METHOD OF UPDATING via RS232C. We will supply the following program files for updating the subject models. Please refer to the following Instruction Manual for updating. DFW software: DFW_0044_AVR4311_(Rev.1.0.15).exe: Firmware Update Program for ALL DFW_0044_AVR4311_Rev.1.0.15_Manual_EN.pdf: Instruction Manual for Firmware Update Program for ALL Firmware: AVR4311CIEU_EC_000100440100-0002.bin.zip: Firmware ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. AVR-4311CI Serial Number Range: Please apply the above modification to the production models in the following serial numbers. *****00001 ~ 0091501101 ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document.