DENON Service Bulletin DZ10-174 free download

File name Service Bulletin DZ10-174.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ10-174 Date: November 8, 2010 _____________________________________________________________ Model: DBP-4010UDCI Subject: Correction of the firmware. Countermeasure is applicable only upon claim from the customer. Symptom: 1) The playback stops when playing a specific DVD disc "Tomb Raider". 2) The stop mark appears on the menu screen when "ENTER" key is pushed at the menu screen of a specified BD disc "tears in the Amazon". Solution: We corrected the firmware so that no malfunction occurs. METHOD OF UPDATE by CD-R with firmware. We will supply the following program files for updating the subject models. Therefore, please record each program file onto a blank CD-R separately, and update the unit upon claim. * Program Files to be supplied in SDI: ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. Note: Upon recording the Disc: a) When recording the supplied file on the blank CD-R, the session shall be "CLOSE". b) When recording the supplied file on the disc, please use the lowest recording speed that is available on your PC. If the file is recorded at a higher speed, the rewriting operation may fail due to improperly recorded data on the disc. Rewriting procedures of the SYSTEM ROM. (1) Download the "4010_SYS.ROM" firmware in SDI. (2) Please make "DM_FM_UP" folder on PC. (3) Please insert the "4010_SYS.ROM" firmware into "DM_FM_UP" folder. Root ------ DM_FM_UP |_______"4010_SYS.ROM" (4) Please burn the CD-R. (5) Turn the Power Supply of the unit on. Press the "OPEN/CLOSE" button and open the Disc Tray. (6) Put the recorded CD-R on the Disc Tray and press the buttons on the remote control in the order of "7", "9", "2" and "ENTER". (7) The Disc Tray will close automatically. (8) The FL Display will indicate information about updating repetition. Time necessary for update: approximately 5 min. (9) The unit turns off and turns on, and then "NO DISC" is indicated. (10) The new firmware is installed completely. (11) Press the "OPEN/CLOSE" button and open the Disc Tray. (12) Take out the CD-R from the Disc Tray. Rewriting procedures of the