DENON Service Bulletin DZ10-073 free download

File name Service Bulletin DZ10-073.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ10-073 Date: June 2, 2010 _____________________________________________________________ Model: AVR-3311CI Subject: Modification and Correction of the Firmware via DPMS Countermeasure is applicable only upon claim from the customer. Symptom: 1) Additional software for the Pandora. 2) When 1080p/12bit video signal is inputted to HDMI input (DVR/GAME/V.AUX), the jitter of signal might be affected. Solution: We corrected the firmware so that no malfunction occurs. Please refer to the Instruction Manual for updating via DPMS. Time necessary for update: approximately 13 min. METHOD OF UPDATING the firmware via RS232C. We will supply the following program files for updating the subject models. Please refer to the following Instruction Manual for updating. Time necessary for update: approximately 40 min. DFW software: DFW_0043_AVR3311_AVR991_(Rev.1.0.13).exe: Firmware Update Program DFW_0043_AVR3311_Rev.1.0.13_Manual_EN.pdf: Instruction Manual for Firmware Update Program Firmware: AVR-3311CI_000100430100-0003.bin.zip ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. Confirming the firmware's number after upgraded: After completion of the updating operation, the new version number can be confirmed by starting up the A/V Receiver according to the following procedure. With the following operation, the A/V Receiver can be set to the Flash-ROM Version-Number Confirmation Mode. Turn the power of the A/V Receiver on, while holding both "STATUS" button and "RETURN" button on the front panel simultaneously. Every time the "STATUS" Button is pressed, version numbers of the MAIN, SUB, etc. are indicated on the front panel section in the following order. Serial Number Range: Please apply the above modification to the production models in the following serial numbers. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This docum