DENON Service Bulletin OST-F1379 free download

File name Service Bulletin OST-F1379.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : OST-F1379 Date: September 17, 2008 _____________________________________________________________ Model: AVR-3808CI Subject: Correction of the Firmware via DPMS (Denon Product Management Server). Countermeasure is applicable only upon claim from the customer. Symptom: 1) The unit does not come back to the last state of playback when the user turns off the power while playing back Internet radio then turns the set on. 2) The customer has connected a "USB-Stick memory" with more than 4GB. Random-function of USB devices is not active. 3) Drop-outs via Ethernet playback from PC with "Windows Vista". 4) Addition of up-grade function for PAY-upgrade. Solution: We corrected the firmware so that no malfunction occurs. METHOD OF UPDATE via DPMS (Denon Product Management Server) Read me first! When you already updated the firmware of the unit via "DPMS", it is not necessary to initialize the customer's unit again. At this time, please skip item "Preparation of the update ". Preparation of the update. We didn't show this preparation Instruction on Instruction Manual. Please explain additional this Instruction to the customers when updating the firmware. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. Caution: It is necessary to initialize the unit before the update work begins. The customer has to initialize their A/V product. Please update the firmware after you confirm this matter to the customer beforehand. 1) Turn off the "Power switch" of unit. 2) Open the door on the front panel. 3) While holding the "" and "" buttons (SYSTEM CONTROL) down simultaneously, turn the "Power switch" on. 4) The FL Display indicates all digits at interval a second. 5) Turn off the "Power switch" of the unit. Updating the firmware (Refer to the Instruction Manual.) 1) Turn the Power Supply of the unit off. 2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.) 3) The connection of the network recommends the Ethernet cable for a certain update. 4) Turn the Power Supply of the unit on. 5