DENON Service Bulletin DZ09-286 free download

File name Service Bulletin DZ09-286.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ09-286 Date: March 5, 2010 _____________________________________________________________ Model: AVR-4310CI Subject: Correction of the Firmware via DPMS (D&M Product Management Server). Countermeasure is applicable only upon claim from the customer. Symptom: 1) When master volume display is set to "OFF", then mute is engaged, muting icon (GUI) does not disappear after pressing volume up/down key. 2) When the customer uses the SI command, and select contents in the NET function from except NET function by AMX control, only TOP picture of NET function is displayed. 3) It was not possible to change from Digital broadcasting from Analog broadcasting at HD Radio by AMX command (TFHD****** command). Solution: We corrected the firmware so that no malfunction occurs. Updating the firmware (Refer to the Instruction Manual.) 1) Turn the Power Supply of the unit off. 2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.) 3) The connection of the network recommends the Ethernet cable for certain update. 4) Turn the Power Supply of the unit on. 5) The unit sets the Internet. It wishes waiting for about two minutes until customer's router ends the setting. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. Caution: The update doesn't succeed when the customers set cannot hook up to the Internet correctly. In this case, please confirm the internet environment of the customer house. Whether it be able to be received the Internet radio correctly or is no whether the Internet is connected can be judged. There are some problems under the internet environment when the Internet radio can not be received. 6) Press "MENU" button on the front panel and indicates the GUI menu. 7) Press "CURSOR" button. 8) The GUI indicates, "MANUAL SETUP" > "OPTION SETUP" > "Firmware Update". Caution: The update interrupts when it is not possible to connect it with the Internet correctly. In this case, please redo again from step 1). _________________________________________________________________