DENON Service Bulletin DZ09-129 free download

File name Service Bulletin DZ09-129.PDF

100 Corporate Drive Mahwah, NJ 07430 Service Bulletin No. : DZ09-129 Date: October 2, 2009 _____________________________________________________________ Model: DBP-2010CI, DBP-1610 Subject: Correction of the firmware of DPMS (Denon Product Management Server). Countermeasure is applicable only upon claim from the customer. Symptom: 1) The digital coaxial output is interrupted when the customer skips the track while pausing at CD. 2) The analog output signal is distorted when playing the high frequency signal (10~20kHz) of LPCM-Multi, Dolby Digital 2ch/5.1ch, or dts 5.1ch. Solution: We corrected the firmware so that no malfunction occurs. Please do not use Proxy for updating in the Network environment! If customer uses setting of Proxy, the unit doesn't update the firmware properly. Caution: It is necessary to initialize the unit before the update work begins. The customer has to initialize their BD Player. Please update the firmware after you confirm this matter to the customer beforehand. Preparing for updating: (Refer to the Instruction Manual.) 1) Turn the Power Supply of the unit off. 2) Connect the Ethernet terminal of the unit to the Network line by Ethernet straight cable. (Don't use Ethernet cross cable.) 3) The connection of the network recommends the Ethernet cable for certain update. 4) Turn the Power Supply of the unit on. ______________________________________________________________________________________ CONFIDENTIALITY NOTICE: The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their employees. This document may contain information that is privileged, confidential and may be protected from disclosure under applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss resulting from the misuse of the information contained in this document. Connection Test: After you made IP address/DNS settings or when a LAN cable is connected, always perform the connection test to check if the connection is correctly made. 1) Press "SETUP" button in stop mode. 2) Use "/" buttons to select "CUSTOM" button, then press "ENTER" button. 3) Use "/" buttons to select "Other" button, then press "ENTER" button. 4) Use "/" buttons to select "Network Connection", then press "ENTER" button. 5) Use "/" buttons to select "Connection Test", then press "ENTER" button. 6) Connection test will start automatically and the test result will appear right after the connection test finishes. "Testing...": The test is in progress. "Pass": Connection test is successfully completed. "Fail":