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File name powerbook_160.165.180.pdf

K Service Source PowerBook 160/165/180 Series PowerBook 160, PowerBook 165, PowerBook 180 K Service Source Basics PowerBook 160/165/180 Basics Overview - 1 Overview This manual includes complete repair procedures for the PowerBook 160, PowerBook 165, and PowerBook 180. Figure: PowerBook 160, 165, 180 Basics Repair Strategy - 2 Repair Strategy Service the PowerBook 160, 165, and 180 through module exchange and parts replacement. Customers can request on- site service from an Apple Authorized Service Provider Plus (AASP+) Apple Assurance (US only), or request a courier through the Apple Canada Technical Answerline (Canada only). They can also choose carry-in service from an AASP. Ordering Apple Service Providers planning to support the computer systems covered in this manual may purchase Service modules and parts to develop servicing capability. To order parts, use the AppleOrder (US only) or ARIS (Canada only) system and refer to "Service Price Pages." Basics Repair Strategy - 3 Large businesses, universities, and K-12 accounts must provide a purchase order on all transactions, including orders placed through the AppleOrder (US only) or ARIS (Canada only) system. USA Ordering US Service Providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908- 8125) or mail them to Apple Computer, Inc. Service Provider Support MS 212-SPS Austin, TX 78714-9125 For US inquiries, please call Service Provider Support at 800-919-2775 and select option #1. Basics Repair Strategy - 4 Canadian Ordering Canadian Service Providers not enrolled in ARIS may fax their orders to Service Provider Support in Canada (1-800-903-5284). For Canadian inquiries, please call Service Provider Support at 905-513-5782 and select option #3. Basics Warranty/AppleCare/ARIS - 5 Warranty/AppleCare/ARIS US Only The PowerBook 160, 165, and 180 are covered under the Apple One-Year Limited Warranty. The AppleCare Service Plan is also available for these products. Service Providers are reimbursed for warranty and AppleCare repairs made to these computers. For