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K Service Source PowerBook 2300 Series PowerBook Duo 2300c K Service Source Basics PowerBook 2300 Series Basics General Information - 1 General Information The PowerBook Duo 2300c brings RISC- based PowerPC processor technology to the subnotebook class. This system features a 100- megahertz PowerPC 603e processor, an active-matrix color display, and a trackpad. Its integrated 9.5- inch display offers two modes--640 by 480 pixels with 256 colors, or 640 by 400 pixels with up to Basics General Information - 2 thousands of colors. Also offered are a high-capacity hard disk and RAM that can easily be expanded to 56 megabytes. Basics Repair Strategy - 3 Repair Strategy Service the PowerBook 2300 Series computers through module exchange and parts replacement. Customers can request on-site service from an Apple Authorized Service Provider Plus (AASP+) Apple Assurance (US only), or request a courier through the Apple Canada Technical Answerline (Canada only). They can also choose carry-in service from an AASP. Ordering Apple Service Providers planning to support the computer systems covered in this manual may purchase Service modules and parts to develop servicing capability. To order parts, use the AppleOrder (US only) or ARIS (Canada only) system and refer to "Service Price Pages." Basics Repair Strategy - 4 Large businesses, universities, and K-12 accounts must provide a purchase order on all transactions, including orders placed through the AppleOrder (US only) or ARIS (Canada only) system. USA Ordering US Service Providers not enrolled in AppleOrder may fax their orders to Service Provider Support (512-908- 8125) or mail them to Apple Computer, Inc. Service Provider Support MS 212-SPS Austin, TX 78714-9125 For US inquiries, please call Service Provider Support at 800-919-2775 and select option #1. Basics Repair Strategy - 5 Canadian Ordering Canadian Service Providers not enrolled in ARIS may fax their orders to Service Provider Support in Canada (1-800-903-5284). For Canadian inquiries, please call Service Provider Support at 905-513-5782 and select option #3. Basics Warranty/AppleCare/ARIS - 6 Warranty/AppleCare/ARIS US Only The PowerBook 2300 Series computers are covered under the Apple One-Year Limited W