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incomming DVDR for repair
Remark 1:
normal repair NO LVP 12.01: 7104 099 91731 track 28 --> 31 : 1 min.
DVDM related
process DVD+R: record 1 min./stop/open/close/
playback recorded track : 4 min.
CD-RW low refl.: 7104 099 96581
YES check readability of TOC : 1 min.
short term test procedure
(see REMARK1):
LVP12.01
DVD+R
CD-RW low reflection
long term test procedure:
DVD+RW burn in recording
1h - 2h
No (M1/HQ - M2/SP)
DVDM Fails?
Yes No
DVDM Fails?
exchange DVDM
Yes
Exchanged
DVDM?
No
finalize repair/ Yes
general functional test of
complete set
NFF process
exchange DVDM
Remark 2:
NFF process:
- 1st step: contact the customer directly by phone or e-mail to discuss the problem of the
set
- 2nd step: if contact with the customer is not possible then add a paper with the returned
set informing the customer the possibility to contact the technician directly.
Following information should be mentioned on the paper:
- name of the technician
- company telephone number (extension) of the technician (for direct contact)
- jobsheet number
- information that the set was tested within the specs. and no failure occured during the
quality and functionality check