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No.: 04-TI-005
Technical Information
Colour Television
E9L, E9S, GP2 Chassis
APPLIED MODELS:
TX-28PS10D, TX-28PS10F, TX-28PS10P, TX-28PX10D, TX-28PX10F, TX-28PX10P,
TX-29N20D, TX-29N21D, TX-29N22D, TX-29PS10D, TX-29PS10D/B, TX-29PS10F, TX-29PS10P, TX-29PX10D, TX-29PX10F,
TX-29PX10P, TX-29PX20D, TX-29PX20F, TX-29PX20P,
TX-32M20D, TX-32M21D, TX-32M22D, TX-32PS10D, TX-32PS10D/B, TX-32PS10F, TX-32PS10P, TX-32PX10D, TX-32PX10F,
TX-32PX10P
TX-25PX10D, TX-25PX10F, TX-28PS11D, TX-28PS11F, TX-29PS11D, TX-29PS11D/B,
TX-29PS11F, TX-29PS11P, TX-29T50D/B, TX-29T60D/B, TX-32K50D/B, TX-32K50F, TX-32K60D/B, TX-32PS11D,
TX-32PS11D/B, TX-32PS11F, TX-32PS11P
SUBJECT: STUCK IN STAND-BY WITH Q-LINK
BACKGROUND:
With the TV in stand-by mode. After completing a timer recording using a Q-Link compatible VCR/DVD recorder
connected, the TV will not come out of standby mode. The set has to be switched Off then On using the main switch.
REMEDY: APPLY OF NEW CTV PROGRAM SW
1 - order a replacement A-PCB via your normal spare parts route, this replacement PCB will have new
version SW loaded, OR
2 - install the new SW version - FLASH / EPROM PROGRAM DATA - according to the tables below:
table 1: E9L & E9S chassis models
Production USING THE SERVICE KIT TZS9EK016
Model Chassis Implementation FLASH THE IC1102 WITH THE SOFTWARE
from Serial No.: FILE:
TX-28PS10D, TX-28PS10F, TX-28PS10P,
TX-28PS12, TX-28PS12L, TX-28PX10D,
TX-28PX10F, TX-28PX10P, TX-32M20D,
E9L NA,ND,NG- "V0.17W_17_02_04.Idr" file, version V0.17
TX-32M21D, TX-32M22D, TX-32PS10D,
16:9 4320001 FLASH SW: EDF1/050/0F
TX-32PS10D/B, TX-32PS10F, TX-32PS10P,
TX-32PS12, TX-32PS12L, TX-32PX10D,
TX-32PX10F, TX-32PX10P
TX-29N20D, TX-29N21D, TX-29N22D,
TX-29PS10D, TX-29PS10D/B, TX-29PS10F, E9L NA,ND,NG- "V0.41_4_2_04.Idr" file, version V0. 41
TX-29PS10P, TX-29PX10D, TX-29PX10F, 4:3 4310001 FLASH SW: EDF0/080/0F
TX-29PX10P
E9S NA,ND,NG- "V20.00_04_02_04.Idr" file, version V20.00
TX-29PX20D, TX-29PX20F, TX-29PX20P
4:3 4310001 FLASH SW: EDF2/050/0F
table 2: GP2 chassis models
Production
Model Chassis Implementation Description
from Serial No.:
TX-25PX10D, TX-25PX10F, TX-28PM11, 1- The "V0.62_16_03_04.hex" file, EPROM
TX-28PM11L, TX-28PS11D, TX-28PS11F, SW (&15E0/080/0E) has to be uploaded into
GP2
TX-29PS11D, TX-29PS11D/B, TX-29PS11F, empty IC1103, type M27W401-80B6 using the
4:3 NA,ND,NG-
TX-29PS11P, TX-29T50D/B, TX-29T60D/B, universal memory IC installer (for example
16:9 4240001
TX-32K50D/B, TX-32K50F, TX-32K60D/B, ELNEC manufacturer one)
TX-32PM11, TX-32PM11L, TX-32PS11D, 2- Exchange the IC1103 with the new software
TX-32PS11D/B, TX-32PS11F, TX-32PS11P on the A-PCB
NOTE: When making a claim, please quote the following IRIS codes: 1. Symptom Code = K119, 2. Section Code = FMW,
3. Defect Code = 1, 4. Repair Code = 2.
This Technical Information applies to all units prior to serial number shown in the table, all units after this date will have new
software installed.