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chapter
3
INTELLIGENT MANAGEABILITY
Compaq Intelligent Manageability is the best, most comprehensive set of desktop management solutions in the industry. Providing easy control and management of the desktop and portable PC, Intelligent Manageability delivers significant financial and intangible returns when used to manage distributed PC environments. Intelligent Manageability is built upon industry-standard building blocks, including DMI 2.0, Web-Based Enterprise Management, Intel's "Wired for Management," SNMP, and Net PC technologies. It is tightly integrated with Compaq Management Solutions Partners and Compaq Insight Manager. Intelligent Manageability delivers solutions in five areas of primary concern for today's businesses:
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Initial Configuration and Deployment Asset Tracking and Security Fault Notification and Recovery Software Updating and Management Building Blocks and Partners
This section provides an introduction to Intelligent Manageability concepts and features. For more detailed information on specific features, refer to the online Intelligent Manageability Installation and Configuration Guide (IMINST.HLP) and the online Intelligent Manageability Guide (INTMGT3.HLP).
3.1
Support for specific features described in this chapter and in the online Intelligent Manageability Guide may vary by model or software version.
Initial Configuration and Deployment
Compaq computers come with a preinstalled set of system software. Automated System Installation and Remote System Installation enable you to replace the preinstalled software with a customized set of system and application software for consistent, standard software deployment. The Compaq Deskpro Supplement CD, ROM-based setup, and ACPI-ready hardware provide further assistance with selective recovery of system software, configuration management and troubleshooting, and power management.
3.1.1
Remote System Installation
Remote System Installation allows you to start and set up your system using the software and configuration information located on a network server. The Remote System Installation feature is usually used as a system setup and configuration tool, and can be used for the following tasks:
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Installing the optional Setup partition. The partition should be installed only if you wish to use the previous generation of Compaq Computer Setup and Diagnostics utilities. Formatting a hard drive.
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Installing an operating system. Installing application software or drivers.
To initiate Remote System Installation, press F12 when the F12=Network Service Boot message appears in the lower-right corner of the Compaq logo screen. Follow the instructions on the screen to continue the process.
3.2
Asset Tracking and Security
Compaq AssetControl features incorporated into the computer provide key asset tracking data that can be managed using Management Solutions Partners products. Seamless, automatic integration between AssetControl features and Solutions Partners products enables you to choose the management tool that is best suited to your environment and to leverage your investment in existing tools. Compaq computers are manufactured with the hardware and firmware required to fully support the DMI 2.0 standard. Compaq also offers several solutions for controlling access to valuable computer components and information. DriveLock prevents unauthorized access to data stored on the hard disk, even when removed from the computer. Remote Security Management enables the system administrator to centrally establish and manage policies for hardware-based security features, such as the Smart Cover Lock and the Ownership tag, for networked PCs. Another solution integrates Memory Change and Smart Cover Sensor alerts with Compaq Insight Manager to deliver proactive notification of tampering with a computer's internal components.
Security features described in the table below can be established from the Compaq Computer Setup Utilities menu.
Purpose
Prevents booting from the removable media drives. Prevents writing to the removable media drives. Prevents transfer of data through the integrated serial, parallel, USB (universal serial bus), or infrared interface. Prevents use of the computer until the password is entered. This can apply to both initial computer startup and restarts. Disables keyboard and mouse interface, and can blank the screen without exiting applications. The power-on password must be set to enable QuickLock/QuickBlank. Prevents reconfiguration of the computer (use of the Computer Setup utility) until the password is entered. Indicates that computer cover or side panel has been removed. Can be set to require the setup password to restart the computer, after the cover or side panel has been removed.
continued
Feature
Removable Media Boot Control Removable Media Write Control Serial, Parallel, USB, or Infrared Interface Control Power-On Password QuickLock/ QuickBlank Setup Password Smart Cover
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Setup Utilities Menu continued Feature
Smart Cover Lock
Purpose
Prevents unauthorized access to the internal components. This is a softwarecontrollable cover lock, controlled by the setup password.
Memory Change Alerts
The Smart Cover FailSafe Key is a device for manually disabling the Smart Cover Lock, is available from Compaq. You'll need the FailSafe Key in case of forgotten password, power loss, or computer malfunction.
Detects when DIMMs (dual inline memory modules) have been added, moved, or removed; notifies end-user and system administrator.
Ownership Tag Cable Lock Provision
For information on enabling Memory Change Alerts, refer to the online Intelligent Manageability Guide.
Displays ownership information, as defined by the system administrator, during system startup (protected by setup password). Inhibits access to the interior of the computer to prevent unwanted configuration changes or component removal. Can also be used to secure the computer to a fixed object to prevent theft of the computer.
Install a padlock with the security bracket to inhibit access to the interior of the computer; add a cable lock to secure the computer to a fixed object.
For more information about Computer Setup, refer to Section 2.1, "Setup Utilities and Diagnostics Features." In some cases switches may need to be set. For more information about these switches, refer to the "Connectors, Jumpers, and Switches" chapter in the product-specific MSG.
3.2.1
Password Security
The computer supports security password features, which can be established through the Compaq Computer Setup Utilities menu. Establishing a Setup Password Using Computer Setup Establishing a setup password through Computer Setup prevents reconfiguration of the computer (use of the Computer Setup utility) until the password is entered. 1. Turn on or restart the computer. If you are in Windows, click Start È Shut Down È Restart the Computer. 2. When the F10 Setup message appears in the lower-right corner of the screen, press the F10 key. Press Enter to bypass the title screen, if necessary.
If you do not press the F10 key while the message is displayed, you must turn the computer off, then on again, to access the utility.
3. Select Security, then select Setup Password and follow the instructions on the screen. 4. Before exiting, click File È Save Changes and Exit.
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Establishing a Power-On Password Using Computer Setup Establishing a power-on password through Computer Setup prevents access to the computer when power is turned on, unless the password is entered. The password must be entered each time the computer is turned on, when the key icon appears on the monitor. 1. Turn on or restart the computer. If you are in Windows, click Start È Shut Down È Restart the Computer. 2. When the F10 Setup message appears in the lower-right corner of the screen, press the F10 key. Press Enter to bypass the title screen, if necessary.
If you do not press the F10 key while the message is displayed, you must turn the computer off, then on again, to access the utility.
3. Select Security, then Power-On Password and follow the instructions on the screen. 4. Before exiting, click File È Save Changes and Exit. Entering a Power-On Password To enter a power-on password the following steps: 1. Turn on or restart the computer. If you are in Windows, click Start È Shut Down È Restart the Computer. 2. When the key icon appears on the monitor, enter your current password.
Type carefully; for security reasons, the characters you type do not appear on the screen.
If you enter the password incorrectly, a broken key icon appears. Try again. After three unsuccessful tries, you must turn off the computer, then turn it on again before you can continue. Changing a Power-On or Setup Password 1. Turn or restart the computer. If you are in Windows, click Start È Shut Down È Restart the Computer. To change the setup password, run Computer Setup. 2. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password
Refer to the "National Keyboard Delimiter Characters" section in this chapter for information about the alternate delimiter characters. Type carefully; for security reasons, the characters you type do not appear on the screen.
The new password takes effect the next time you turn on the computer.
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Deleting a Power-On Password 1. Turn on or restart the computer. If you are in Windows, click Start È Shut Down È Restart the Computer. To delete the setup password, run Computer Setup. 2. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown: current password/
Refer to the "National Keyboard Delimiter Characters" section in this chapter for information about alternate delimiter characters.
National Keyboard Delimiter Characters Each keyboard is designed to meet country-specific requirements. The syntax and keys that you use for changing or deleting your password depend on the keyboard that came with your computer.
/ = / / ! é -
Arabic Belgian BHCSY* Brazilian Chinese Czech Danish French French Canadian German
. / / -
Greek Hebrew Hungarian Italian Japanese Korean Latin American Norwegian Polish Portuguese
/ / / / . / /
Russian Slovakian Spanish Swedish/Finnish Swiss Taiwanese Thai Turkish U.K. English U.S. English
*For Bosnia-Herzegovina, Croatia, Slovenia, and Yugoslavia
Clearing Passwords If you forget your password you cannot access the computer. Refer to the "Connectors, Jumpers, and Switches" chapter in the product-specific MSG for instructions on clearing passwords.
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3.2.2
Smart Cover Sensor
Smart Cover Sensor is a combination of hardware and software technology that can alert you when the computer cover or side panel has been removed. There are three levels of protection, as described in the following table:
Level
Level 0 Level 1 Level 2
Setting
Disabled Notify User Setup Password
Description
Smart Cover Sensor is disabled (default). When the computer is restarted, the screen displays a message indicating that the computer cover or side panel has been removed. When the computer is restarted, the screen displays a message indicating that the computer cover or side panel has been removed. You must enter the setup password to continue.
Setting the Smart Cover Sensor Protection Level To set the Smart Cover Sensor protection level, complete the following steps: 1. Turn on or restart the computer. If you are in Windows, click Start È Shut Down È Restart the Computer. 2. When the F10 Setup message appears in the lower-right corner of the screen, press the F10 key. Press Enter to bypass the title screen, if necessary.
If you do not press the F10 key while the message is displayed, you must turn the computer off, then on again, to access the utility.
3. Select Security, then Smart Cover and follow the instructions on the screen. 4. Before exiting, click File È Save Changes and Exit.
3.2.3
Smart Cover Lock
The Smart Cover Lock is a software-controllable cover lock featured on some desktop computers. This lock prevents unauthorized access to the internal components. Computers ship with the Smart Cover Lock in the unlocked position.
CAUTION: For maximum cover lock security, be sure to establish a setup password. The setup password prevents unauthorized access to the Computer Setup utility.
Locking the Smart Cover Lock To activate and lock the Smart Cover Lock, complete the following steps: 1. Turn on or restart the computer. If you are in Windows, click Start È Shut Down È Restart the Computer. 2. When the F10 Setup message appears in the lower-right corner of the screen, press the F10 key. Press Enter to bypass the title screen, if necessary.
If you do not press the F10 key while the message is displayed, you must turn the computer off, then on again, to access the utility.
3. Select Security, then select Smart Cover and follow the instructions on the screen. 4. Before exiting, click File È Save Changes and Exit.
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Unlocking the Smart Cover Lock 1. Turn on or restart the computer. If you are in Windows, click Start È Shut Down È Restart the Computer. 2. When the F10 Setup message appears in the lower-right corner of the screen, press the F10 key. Press Enter to bypass the title screen, if necessary.
If you do not press the F10 key while the message is displayed, you must turn the computer off, then on again, to access the utility.
3. Select Security, then select Smart Cover and the Unlocked option. 4. Before exiting, click File È Save Changes and Exit. Using the Smart Cover FailSafe Key If you enable the Smart Cover Lock and cannot enter your password to disable the lock, you will need a Smart Cover FailSafe Key to open the computer cover. You will need the key in any of the following circumstances:
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Power outage Startup failure PC component failure (e.g., processor or power supply) Forgotten password
CAUTION: The Smart Cover FailSafe Key is a specialized tool available from Compaq. Be prepared; order this key before you need one.
3.2.4
QuickLock/QuickBlank
QuickLock/QuickBlank disables the keyboard and mouse interface, and can blank the screen without exiting open applications. Enabling QuickLock/QuickBlank 1. Turn on or restart the computer. If you are in Windows, click Start È Shut Down È Restart the Computer. 2. When the F10 Setup message appears in the lower-right corner of the screen, press the F10 key. Press Enter to bypass the title screen, if necessary.
If you do not press the F10 key while the message is displayed, you must turn the computer off, then on again, to access the utility.
3. Select Security, then select Password Options and follow the instructions on the screen. 4. Before exiting, click File È Save Changes and Exit. Disabling the Keyboard and Mouse Interface Enter the QuickLock key combination (Ctrl+Alt+L) to disable the keyboard and mouse (or other input device connected to the mouse connector). The applications you are running cannot be accessed, but remain in view, unless the QuickBlank feature is also enabled through the Computer Setup utility.
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Enabling the Keyboard and Mouse Interface To enable the keyboard and input device connected to the mouse connector, enter the power-on password.
3.2.5
For security reasons, the characters you type do not appear on the screen. The application will not be affected by the characters typed.
Cable Lock Provision
A physical security device for your computer may also be available, through the cable lock provision. See your Guide to Features & Upgrades for more information on using and installing the cable lock provision.
3.3
Fault Notification and Recovery
Fault Notification and Recovery features combine innovative hardware and software technology to prevent the loss of critical data and minimize unplanned downtime. When a fault occurs, the computer displays a Local Alert message containing a description of the fault and any recommended actions. You can then view current system health by using Compaq Insight Personal Edition. If the computer is connected to a network managed by Compaq Insight Manager or other SNMP-based management products from Compaq Management Solutions Partners, the computer also sends a fault notice to the network management application.
3.3.1
Pentium II Fault Prediction and Prefailure Warranty
Whenthe processor encounters an excessive number of error checking and correcting (ECC) cache memory errors, the computer displays a Local Alert Message. This message contains detailed information about the faulty processor, allowing you to take action before you experience non-correctable cache memory errors. The Prefailure Warranty allows you to replace these processors, free of charge, before they actually fail. Processors with ECC cache memory are available on select Compaq personal computers.
3.3.2
SMART Hard Drive Fault Prediction
The SMART hard drive monitors hard drive activity to predict failures and, in some cases, fix faults before failures occur. Fault prediction and failure indication parameters, such as abnormal variations in spinup and seek times, or non-correctable read and write errors, are tracked to determine the hard drive condition. Should these errors become significant, the computer displays a warning message. The warning gives you time to back up the hard drive and replace it prior to experiencing downtime or loss of data. The Prefailure Warranty for SMART hard drives allows you to replace these drives, free of charge, before the drives fail. SMART hard drives are compliant with the Small Form Factor Committee Specification for SelfMonitoring, Analysis, and Reporting Technology (SMART). SMART is the industry standard technology, pioneered by Compaq and originally called IntelliSafe, that allows you to prevent data loss and minimize downtime, in concert with Compaq Insight Management Agents.
3.3.3
Ultra ATA Integrity Monitoring
Ultra ATA Integrity Monitoring monitors the integrity of data as it is transferred between an Ultra ATA hard drive and the system's core logic. If the computer detects an abnormal number of transmission errors, the computer displays a Local Alert message with recommended actions. An alert is also sent over the network to the system administrator.
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3.3.4
ECC Fault Prediction and Prefailure Warranty
When the computer encounters an excessive number of error checking and correcting (ECC) memory errors, the computer displays a Local Alert message. This message contains detailed information about the errant memory module, allowing you to take action before you experience non-correctable memory errors. The Prefailure Warranty for ECC memory modules allows you to replace these modules, free of charge, before the modules actually fail. ECC memory modules are optional on all Compaq personal computers.
3.3.5
To use this feature, you must replace the standard DIMMs with ECC DIMMs.
Surge-Tolerant Power Supply
An integrated surge-tolerant power supply provides greater reliability when the computer is hit with an unpredictable power surge. This power supply is rated to withstand a power surge of up to 2000 volts without incurring any system downtime or data loss.
3.3.6
Thermal Sensor
The thermal sensor is a hardware and software feature that tracks the internal temperature of the computer. This feature displays a warning message when the normal range is exceeded, which gives you time to take action before internal components are damaged or data is lost.
3.4
Software Updating and Management
Remote ROM Flash, Remote Wakeup, and Remote Shutdown, when integrated with Management Solutions Partners products, deliver ongoing management of firmware, 24 hours a day. This supplements the software distribution capabilities of the Solutions Partners products, which can also be used to distribute new applications, device drivers, and other system software. The Support Software CD and Web site includes updated ROM images and device drivers which can be distributed to client PCs using these software tools. For more information, refer to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD or on the Compaq World Wide Web site at www.compaq.com.
3.4.1
Remote ROM Flash
Your computer comes with reprogrammable flash ROM (read only memory). By establishing a setup password in Security Management, you can protect the ROM from being unintentionally updated or overwritten. This is important to ensure computer operating integrity. Should you need or want to upgrade your ROM, you may:
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Order an upgraded ROMPaq diskette from Compaq. Order the Support Software CD. Download the latest ROMPaq images from the Compaq World Wide Web site (www.compaq.com).
CAUTION: For maximum ROM protection, be sure to establish a setup password. The setup password prevents unauthorized ROM upgrades.
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Using Remote ROM Flash Remote ROM Flash allows the system administrator to safely upgrade the ROM on remote Compaq desktop personal computers, directly from the centralized network management console. Enabling the system administrator to perform this task remotely, on multiple computers, results in a consistent deployment of and greater control over Compaq desktop ROM images over the network. It also results in greater productivity and lower total cost of ownership. Compaq created the Remote ROM Flash capability to be secure and fail-safe. All desktop ROMPaq ROM images from Compaq are digitally signed to ensure authenticity and minimize potential corruption. The ROM firmware includes a Boot Block that is protected during the flash process and allows the computer to be restarted, in the unlikely event of an unsuccessful ROM flash.
Your computer must be powered on, or turned on through Remote Wakeup, to take advantage of Remote ROM Flash. Use of Remote ROM Flash also requires an established setup password.
For more information on enabling Remote ROM Flash, refer to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD or at the Compaq Web Site at www.compaq.com. FailSafe Boot Block ROM The FailSafe Boot Block ROM allows for system recovery in the unlikely event of a ROM flash failure, for example, if a power failure occurs during a ROM upgrade. The Boot Block is a flashprotected section of the ROM that checks to validate the system ROM each time power to the system is turned on.
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If the system ROM is valid, the system starts normally. If the system ROM fails the validation check, the FailSafe Boot Block ROM provides enough support to start the system from a ROMPaq diskette, which will program the system ROM with a valid image.
Because there is no video or hard drive support from the Boot Block ROM, the keyboard lights communicate information. When the Boot Block detects an invalid system ROM, the system sounds a series of beeps (one long and three short) and flashes the three keyboard lights. To recover the system after hearing the FailSafe Boot Block beeps, complete the following steps: 1. Remove any diskettes from the diskette drive and turn off the power. 2. Insert a ROMPaq diskette into the diskette drive. 3. Turn on power to the system. If a setup password has been established, the Caps Lock light will turn on. 4. Enter the setup password. If the system successfully starts from the diskette and successfully reprograms the ROM, then the three keyboard lights will turn on. A "rising tone" series of beeps also signals successful completion.
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The following table lists the various keyboard light combinations as well as the meaning and action associated with each combination.
Num Lock
OFF
1
Caps Lock
ON
2
Scroll Lock
OFF
3
Meaning and Required Action
System requires setup password. Enter the setup password. The light remains turned on until you enter a valid setup password.
ON
OFF
OFF
System could not start from diskette because the ROMPaq diskette is not present, is bad, or the drive is not ready. Insert a valid ROMPaq diskette, turn the power off, then turn the power on.
OFF
OFF
ON
ROM upgrade failed. Try another ROMPaq diskette. If the light remains turned on, contact Compaq customer support.
ON
ON
ON
ROM upgrade successfully completed. Turn power off and back on to resume normal system operation.
Keyboard Lights
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3.4.2
Remote Security Management
Remote Security Management allows the system administrator to safely set or modify security features on remote Compaq desktops, directly from the centralized network management console. Enabling the system administrator to perform these tasks remotely, on multiple computers, results in consistent deployment of and greater control over desktop security parameters over the network. It also results in greater productivity and lower total cost of ownership.
Your computer must be powered on, or turned on through Remote Wakeup, to take advantage of Remote Security Management. Use of Remote Security Management also requires an established setup password.
For more information about the Remote Management Setup software and enabling Remote Security Management, refer to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD or at the Compaq Web site at www.compaq.com.
3.4.3
Remote Wakeup and Remote Shutdown
If the computer has an optional network card installed, it may support the Compaq Remote Wakeup and Remote Shutdown functions. These functions allow a system administrator to power on and power off a client computer from a remote location, supported by PC LAN management tools.
Third-party software tools are required to remotely distribute software.
Remote Wakeup allows the network interface controller to continue functioning, even when power to the computer has been turned off. The computer continues to consume a small amount of electricity even after you turn it off. Only when you disconnect the power cord from the electrical outlet does the computer stop consuming electricity.
To enable Remote Wakeup and Remote Shutdown, complete the following steps: 1. Double-click the Network Icon, located in the Control Panel. 2. Double-click the appropriate network controller. 3. Click the Advanced Properties tab. 4. Select Remote Wakeup. 5. Change the value to ON. 6. Click OK to save and apply changes, then click OK to exit the Network dialog. For more information on using Remote Wakeup and Remote Shutdown, refer to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available on the Support Software CD or at the Compaq Web site at www.compaq.com.
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3.4.4
Replicating Original Setup
This procedure gives an administrator the ability to easily copy one setup configuration to other computers of the same model. This allows for faster, more consistent configuration of multiple computers. To replicate your setup: 1. Access the Computer Setup Utilities menu. 2. Click File È Save to Floppy. Follow the instructions on the screen. 3. To replicate the configuration, click File È Restore from Floppy, and follow the instructions on the screen.
3.4.5
Dual-State Power Button
In Windows 95 or Windows 98, the power button can function either as an on/off switch or as a suspend button. The suspend feature does not turn off power altogether, but instead causes the computer to enter a low-power standby. This allows you to quickly power down without closing applications and to quickly return to the same operational state without any data loss. To change the power button's configuration, complete the following steps: 1. Access the Computer Setup Utilities menu. 2. Select Power, then Energy Saver Options. Set the power button configuration to either on/off or suspend/wakeup, as desired. For more information about the various screen and configuration options, refer to Section 2.1.1, "Using Computer Setup Utilities." 3. Select File È Save Changes and Exit. After configuring the power button to function as a suspend button, press the power button to put the system in a very low power state (suspend). Press the button again to quickly bring the system out of suspend to full power status. To completely turn off all power to the system, press and hold the power button for four seconds.
If you have selected the "Blink LED during Energy Save" option in Computer Setup, the power-on light will blink once every two seconds while the computer is in suspend. Refer to Section 2.1.1, "Using Computer Setup Utilities" for more information.
3.4.6
Power Management
Use the Timeouts option under the Power menu in Computer Setup to enable, customize, or disable standby timeouts. This feature shuts down certain components of the computer when they are not in use, saving energy without having to shut down the computer.
When using Windows 95 or Windows 98, disable monitor timeouts in Computer Setup first, then establish the settings in Windows, to avoid potential conflicts. Use Display Properties to establish, modify, or disable Power Management settings for the monitor. To access Display Properties, right-click on the Windows Desktop, then choose Properties.
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3.4.7
Enhanced Support Software CD and World Wide Web Site
Compaq engineers rigorously test and debug software developed by Compaq and third-party suppliers, and develop operating-system specific support software, to ensure the highest level of performance, compatibility, and reliability for Compaq personal computers. When making the transition to new or revised operating systems, it is important to implement the support software designed for that operating system. If you plan to run any of the following operating systems on your computer, you must install corresponding Compaq device drivers and utilities to ensure all features are supported and functioning properly:
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Microsoft Windows 3.1 IBM OS/2 A version of Microsoft Windows or Microsoft Windows NT Workstation that is different from the version included with your computer
Compaq has made the task of locating, accessing, evaluating, and installing the latest support software easier. There are three methods you can use to access support software:
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You can order the Support Software CD. This compact disc contains the latest device drivers, utilities, and flashable ROM images needed to run MS-DOS, Microsoft Windows 3.1, Windows 95, Windows 98, Windows NT Workstation, and IBM OS/2 on your Compaq commercial desktop product. You can download the software from the Compaq World Wide Web site at www.compaq.com.
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Both the CD and the Compaq Web site include "The Locator with Decision Support," a comprehensive listing of the device drivers, utilities, flashable ROM images, and more, categorized by operating system, personal computer family, and model for easy retrieval. Decision Support provides detailed information for each support software file, including descriptions, features, enhancements, dependencies, and update information.
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You can purchase backup diskettes. You can purchase a single CD-ROM that gives you one-time access to the latest support software (North America only, Compaq part number 272505-001). You can purchase a yearly subscription that delivers up to 12 monthly CD-ROMs (Compaq part number 183426-xxx). If you call Compaq to place an order, be sure to have the serial number of the computer available. This number is necessary for all purchases.
If you choose to purchase the Support Software CD, you have two options:
The annual subscription ensures your continuous access to the latest developments.
3.4.8
Compaq Integrated Software
Additional support software is available on the Support Software CD and may be downloaded from the Compaq World Wide Web site at www.compaq.com. This software supplements the installation of off-the-shelf Microsoft operating systems and lets you quickly and easily install the correct device drivers and other software required for top performance.
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3.4.9
Universal Driver Manager
Compaq has created a Universal Driver Manager (UDM) release that supports all Compaq QVision, S3, Cirrus Logic, and Matrox graphics adapters found on Compaq Computer products. The UDM eases graphics driver deployment across all Compaq platforms ensuring crosscompatibility and backward-compatibility. The resulting solution enables customers to manage and control ongoing software maintenance costs. The UDM is available on the Support Software CD and may be downloaded from the Compaq World Wide Web site at www.compaq.com.
3.5
Building Blocks and Partners
Compaq management solutions are based on industry standards, including DMI 2.0, Web-Based Enterprise Management, Intel's "Wired for Management," SNMP, and Net PC technologies. Microsoft, Intel, Hewlett-Packard, Novell, Seagate, and other industry leaders work closely with Compaq to integrate their management solutions with Compaq products and initiatives, giving you, the Compaq customer, extraordinary flexibility and functionality in client management and PC ownership cost reduction.
3.5.1
Desktop Management Interface (DMI)
The Desktop Management Task Force (DMTF) is an industry body created in 1992 with the goal of standardizing systems manageability. DMTF established the Desktop Management Interface (DMI) framework to standardize access to PC configuration data. Compaq, as a Steering Committee and Technical Committee member of the DMTF, delivers hardware and software instrumentation that supports the DMI standard. For more information on configuring the DMI software, refer to the online Intelligent Manageability Guide.
3.5.2
Compaq Insight Manager and the Insight Management Agents
Using the industry-standard Simple Network Management Protocol (SNMP) found in Microsoft operating systems, Compaq has continued the migration of management tools from servers to desktops by enhancing Compaq Insight Manager. Compaq Insight Manager allows the LAN administrator to remotely view AssetControl data, configuration data, memory change alerts, NIC performance data, and contact information. The tool also provides access to the Fault Management features of the Compaq Personal Computers.
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3.5.3
Compaq Management Solutions Partners Program
Compaq delivers desktop management solutions through the Compaq Management Solutions Partners Program. This Compaq initiative ensures compatibility and integration of AssetControl features with leading PC LAN and enterprise management products. These products provide remote access to the AssetControl features so that LAN and PC administrators can manage the Compaq Family of Personal Computers information from a central location. The partnership ensures that the benefits of Intelligent Manageability are accessible through a broad range of vendors. This allows customers to use their tools of choice to remotely manage their Compaq computers more confidently and cost effectively. Compaq Management Solutions Partners include:
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Asset Software International (ASI) Corp. BindView Development Cheyenne Software Inc. Computer Associates Hewlett Packard Intel Corporation Network Associates (formerly McAfee Associates Inc.) Microsoft Corporation Novell Inc. Seagate Technology, Inc. Tally Systems Corp. Tivoli Systems, Inc.
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