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Doc. No. DOC-00045020 REV.
Issued Date 2008/07/14
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HTC Corporation A04
Revised Date 2008/10/20
Doc. Title Dream Service Manual Page 1 of 113
Dream
Service Manual
HTC Proprietary
UU
Confidential Treatment Requested
Rev. A04
HTC Corporation
HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.
Issued Date 2008/07/14
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HTC Corporation A04
Revised Date 2008/10/20
Doc. Title Dream Service Manual Page 2 of 113
Engineering Mobility
REVISION CONTROL TABLE
REV DATE CONTENTS DEPT REVISED STAGE
AX01 2008/7/14 First draft PSE Aken_Kan DVT
AX02 2008/8/7 Second draft PSE Aken_Kan DVT
1. Update diagnostic program
2. Update power measurement
AX03 2008/9/10 test PSE Aken_Kan PVT
3. Update spare part list
A01 2008/9/12 A01 version release PSE Aken_Kan PVT
A02 2008/9/19 Add 1.3 product service flowchart PSE Aken_Kan PVT
1. Add one gasket in page 41
(LCM assembling procedure).
A03 2008/10/8 PSE Aken_Kan MP
2. Add one gasket in SPL list
page 106.
A04 2008/10/20 Update SPL list PSE Aken_Kan MP
HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.
Issued Date 2008/07/14
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HTC Corporation A04
Revised Date 2008/10/20
Doc. Title Dream Service Manual Page 3 of 113
1. INTRODUCTION ....................................................................................................................................................................4
1.1. PRODUCT FEATURES ..........................................................................................................................................5
1.2. PRODUCT OVERVIEW ..........................................................................................................................................9
1.3. PRODUCT SERVICE FLOWCHART FOR DREAM .....................................................................................................17
2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................18
2.1. TOOLS LIST ......................................................................................................................................................18
2.2. DISASSEMBLING PROCEDURE............................................................................................................................18
2.3. ASSEMBLING PROCEDURE ................................................................................................................................38
3. ROM RE-FLASH PROCEDURE ........................................................................................................................................63
3.1. ROM IMAGE UPGRADE THRU SD CARD ...............................................................................................................63
4. DIAGNOSTIC PROGRAM ..................................................................................................................................................65
4.1. LIST OF DIAGNOSTIC / ANDROID TEST ITEMS ......................................................................................................65
5. POWER MEASUREMENT TEST ......................................................................................................................................80
5.1. MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ..........................................................................................80
5.2. BATTERY TEST PROCEDURE .............................................................................................................................84
6. COSMETIC INSPECTION CRITERIA...............................................................................................................................86
6.1. CLASSES DEFINITION OF INSPECTIVE AREA.........................................................................................................86
6.2. MAIN UNIT INSPECTION .....................................................................................................................................87
7. GENERIC TROUBLESHOOTING .....................................................................................................................................90
8. GENERIC LABELING PLAN..............................................................................................................................................94
9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................98
9.1. SPL FOR REPAIR..............................................................................................................................................98
9.2. BOARD LEVEL 2.5 REPAIRS ............................................................................................................................109
10. RF ANTENNA SPECIFICATION ................................................................................................................................. 112
HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.
Issued Date 2008/07/14
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HTC Corporation A04
Revised Date 2008/10/20
Doc. Title Dream Service Manual Page 4 of 113
1. Introduction
This manual provides the technical information to support the service activities of this product.
This document contains highly confidential information, so any or all of this document should not be revealed to
any third party.
Chapter 1: Introduction-This Chapter is about Products features and basic Product function. After
reading this chapter, you will know what feature the product has and basic hardware
operation. Also you will know how to perform soft-rest and hard-rest in this chapter.
Chapter 2: Device Disassembling and Assembling Procedure- After reading this chapter, you will
learn how to disassemble and assemble the product. Also, you will know what tools to
use and the torque. Please follow the instruction to disassemble the unit to prevent
from damaging the unit.
Chapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to perform
the ROM image re-flesh by using RUU and SD-Card. Also you can find the steps of
enter the boot loader mode.
Chapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn
How to use the diagnostic program to perform unit function test
How to test some functions in Windows Mobile mode (ex. WLAN, Bluetooth, and
USB etc...)
Chapter 5: Power measurement test- After reading this chapter, you will learn how to use leakage
test procedure and Battery test procedure.
Chapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the appearance
quality inspection criteria, ex. Display, bezel, and housing etc...
Chapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do generic
trouble-shooting.
Chapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for reference, ex.
Regulation label, and battery label etc...
Chapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts reference
list and photos for repairing, including unit and Board level.
Chapter 10: RF Antenna Specification- Reference Spec for RF test.
HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.
Issued Date 2008/07/14
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Revised Date 2008/10/20
Doc. Title Dream Service Manual Page 5 of 113
1.1. Product Features
HTC CONFIDENTIAL
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HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.
Issued Date 2008/07/14
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Revised Date 2008/10/20
Doc. Title Dream Service Manual Page 7 of 113
HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.
Issued Date 2008/07/14
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HTC Corporation A04
Revised Date 2008/10/20
Doc. Title Dream Service Manual Page 8 of 113
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1.2. Product overview
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HTC CONFIDENTIAL
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Insert SIM & battery
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Insert SD card
Charge battery
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When your device is turned off, charging is indicated by a solid amber light on the LED indicator.
When your device is turned on, charging is indicated by a solid amber light on the LED indicator as well as
a charging icon ( ) on status bar.
After the battery has been fully charged, the LED indicator becomes green and a full battery icon( )
appears on status bar.
Home screen
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To perform a soft reset
Press Call + Menu + power button at the same time.
To perform a hard reset
Warning! Your device will be set back to factory default settings. Please ensure any additional installed
programs and/or user data have been backed up before a hard reset is performed.
1. Power off the device.
2. Press and hold Home + Back Button then press Power Button.
3. Press Call Button to double confirm hardware reset.
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1.3. Product service flowchart for Dream
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2. Device Disassembling and Assembling Procedure
2.1. Tools list
2.2. Disassembling procedure
2.2.1 Key parts disassembling procedure
2 3 4 5 6 7 Tools needed for Assembling and Disassembling
the device:
1. Glove & Cleaning Tissue.
2. Tweezers.(Suggest to use plastic made)
3. Philip Screw Driver #0.
4. Philip Screw Driver type T6.
1 5. Philip Screw Driver type T5.
6. Flat Plastic Stick.
7. ESD bracelet.
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Issued Date 2008/07/14
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Please wear the ESD Wrist Strap during the work
and make sure the strap is firmly around your wrist.
1. Slide out the device
2. Remove the battery cover from device
Remove the battery from device
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Unfasten 4 screws from housing as red mark.
Philip Screw Driver type T5
SCREW M1.6*3.5 P/N 72H02325-00M * 4
Torque : 2.0+-0.1kgf-c
Unfasten 1 screw from housing as blue mark
Philip Screw Driver type T6
SCREW P1.6*4 P/N 72H01059-00M * 1
Torque : 2.0+-0.1kgf-c
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1. Use plastic stick into the gap and release the
hooks
2. Separate the housing from device
Separate the speaker from housing
SPEAKER P/N 36H00693-00M * 1
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1. Unplug UMTS coaxial cable and GPS coaxial
cable
2. Unfasten 2 screws from UMTS board and GPS
board
UMTS COAXILA CABLE(80mm)
P/N 73H00284-00M
GPS Coaxial Cable(22mm)
P/N 73H00285-00M
Philip Screw Driver #0
SCREW T1.4*2.9
SCREW P/N 72H02663-00M * 2
Torque : 0.6+-0.1kgf-c
1. Remove GPS board from device
2. Remove UMTS board from device
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1. Remove the tape and disconnect Qwerty key
FPC
2. Disconnect the daughter board FPC connector
3. Unlock the camera connector
Move the main board as the direction shows to
disconnect the camera FPC
Disconnect the hinge FPC and separate main board
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Unfasten the screw(s) as location indicated
Philip Screw Driver #0
SCREW T1.6*6
P/N 72H02403-00M * 2
Torque : 0.4+-0.1kgf-c
Use the plastic stick to release the UI Cover
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Through the gap to release the hooks
Use