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Doc. No. DOC-000 REV.
Issued Date 2007/02/01
. High Tech Computer, Corp.
A02
Revised Date
Doc. Title Love Service Manual Page 1 of 66
Love
Service Manual
U HTC Proprietary
Confidential Treatment Requested
Rev. A02
Feb.,1,2007
HTC Corp.
Engineering Mobility
HTC CONFIDENTIAL
Doc. No. DOC-000 REV.
Issued Date 2007/02/01
. High Tech Computer, Corp.
A02
Revised Date
Doc. Title Love Service Manual Page 2 of 66
Revision Control Table
Rev Date Contents Dept Revised App Dept Stage
AX01 2006/11/16 Fist Draft PSE Edwin Chen PVT
Add voltage and
A01 2006/11/30 PSE Edwin Chen MV
current setting for P.49
A02 2007/02/01 Update ch.8 PSE Edwin Chen
HTC CONFIDENTIAL
Doc. No. DOC-000 REV.
Issued Date 2007/02/01
. High Tech Computer, Corp.
A02
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Doc. Title Love Service Manual Page 3 of 66
Table of Contents
1 Introduction
2 Product Configuration
3 Labeling Plan
4 Unit Refurbishment Inspection Criteria
5 Product Overview
6 Unit Assembly/Disassembly Procedure
7 Function Test Procedure
8 OS upgrade procedure
9 Board Level 2.5 Inspection
10 Generic Troubleshooting
11 Photo for 80H & 99H Spare Part
12 RF Antenna Specification
HTC CONFIDENTIAL
Doc. No. DOC-000 REV.
Issued Date 2007/02/01
. High Tech Computer, Corp.
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Doc. Title Love Service Manual Page 4 of 66
1. Introduction
This manual provides the technical information to support the service activities of Love
This document contains highly confidential information, so any or all of this document should not be
revealed to any third party.
2. Product Features
Platform
- Slim Music PDA Phone.
- Microsoft Windows Mobile 5 Pocket PC Phone Edition.
Processor/Chipset
- TI OMAP 850, 200 MHz.
Memory
- ROM: 128MB.
- RAM: 64MB.
LCD Module
- 2.8" 240 x 320 color TFT LCD.
- LED backlight.
- Sensitive Touch Screen.
GSM/ EDGE Functional
- Internal antenna.
- GSM Quad-band: 850/900/1800/1900 MHz.
- E-GPRS: class B, Multi-slot standard class 10.
FM Radio
- Tuning range: 87.5 MHz ~ 108.5 MHz.
Wireless LAN
- WI-FI 802.11b/g.
Device-to-Device Connectivity
- Bluetooth 2.0.
Digital Camera
- 2 mega-pixel CMOS image sensor.
Power
- Battery.
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- Removable and chargeable battery, 1,250mAh.
- AC adaptor.
- AC input: 100 ~ 240V AC, 50/60 Hz.
Keyboard/Button/Switch
- Power Button.
- Volume up & down Button.
- Voice dialer /Voice recorder Button.
- Camera captures Button.
- 2 Soft-key Buttons.
- Send/Hands-free Button.
- End Button.
- Start Button.
- OK Button.
- Track wheel.
- Reset Switch.
Notification
- One bi-color LED for GSM network status, notification, and charging status.
- One Bi-color LEDs (Blue & Green) and One Orange-colored LED on in the second lens for WI-FI
(Green), Bluetooth (Blue), and GPS (Amble) status.
- Notification by LED, sound, message, and vibration.
Audio
- Microphone.
- Receiver.
- Loud speaker for Hands-free and GPS voice instruction support.
Interface
- 3V SIM Card slot.
- Micro-SD Card slot.
- HTC Ext-USB (11-pin, mini-USB & audio jack in one).
- External Antenna Connector.
- External GPS Antenna Connector.
Stylus
- Lock type mechanism.
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Hanger
Accessories
- Standard.
- AC adapter.
- USB Sync. Cable.
- Stereo wired headset with microphone and FM radio antenna support.
- Stylus.
- User manual, quick start guide & software CD.
- Option.
- Pouch.
- Mono Bluetooth headset.
- Stereo Bluetooth headset.
- Car charger.
Microsoft Windows Mobile 5.0 Pocket-PC Phone Applications
- Pocket Outlook.
- Calendar, Contacts, Messaging, Tasks, & Voice Notes.
- Direct-Push Mail.
- Internet Explorer Mobile.
- Office Mobile.
- Word, Excel, & PowerPoint Mobile.
- Windows Media Player 10 Mobile.
- Pictures & Videos.
- ActiveSync Client.
- Pocket MSN.
- Device Management.
- OTA Provisioning.
- Terminal Service Client.
- Calculator.
- Games.
Value Added Applications
- Camera captures utility.
- Camcorder utility.
- H.263, MPEG4.
- Audio Codec.
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- MP3/ WMA / AMR/ AAC/ AAC+ (optional).
- Video Codec.
- MPEG4 / H.263 / Motion JPG.
- MMS Client.
- PDF Viewer.
- ZIP.
- SIM Manager.
- Comm. Manager.
- Voice Dial.
- Smart Dialing.
- OMA DRM v1.0.
- STK 99.
- Backup Tool.
- FM Radio Application.
- Audio Manager
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3. Labeling Plan
3.1 Labels for device
3.1.1 Agency label-ARTE300
HTC P/N: 77H00432-00M
Size: 50.5 X 17.0 mm
HTC P/N Countries supported
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3.1.2 Agency label-ARTE400
HTC P/N: 77H00432-01M
Size: 50.5 X 17.0 mm
HTC P/N Countries supported
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3.2 main label locations Explanation
Tamper evident label
HTC PN: 77H00185-00M
Water sensitive label
HTC PN: 77H00203-00M
Size: 2.5X4mm
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3.3 Battery label
3.3.1 Battery label-Celxpert (WWE, CHT, Product of Taiwan)
HTC P/N: 35H00062-04M
3.3.2 Battery label-Celxpert (WWE, CHT, product of China)
HTC P/N: 35H00062-06M
3.3.3 Battery label-Celxpert (CHS, product of China)
HTC P/N: 35H00062-07M
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3.4 Battery label-Sanyo
HTC P/N: 35H00064-03M
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3.5 Battery label-Samsung
HTC P/N: 35H00075-01M
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4. Inspection Criteria
Definition of classes
Class A area => the front side of main unit involves all buttons, Wheel, Jog ball, and LED lens except
LCD.
Class C area => 4 sides and back views of main unit include side key *3, volume key, Camera and
stylus.
Class D area => Socket of battery, inner side of battery cover, Micro SD/SIM Connector and battery
connector.
Area A Area C Area D
Description
General inspective regulations and according SPEC refer to IS-3047 Generic Cosmetic Inspection
Criteria.
In the event of any inconsistencies between this document of IS-3455 and the Relationship
agreement, the parties agree that this document of IS-3455 shall prevail.
Display inspection
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Inspection Defects Accept Level Level
Single Red+ Green+ Blue 3, S > 5mm. Minor
Bright Dots 2 adjacent 0 Minor
3 or more adjacent 0 Minor
Electrical Single Total Number 2, S > 5mm. Minor
Dark Dots
Characteristic 2 adjacent 0 Minor
Defects Dark or Bright lines 0 Minor
All Allowable Dots Defects Total Number 3, S > 5mm. Minor
The black edge around display area must be
Shift and tilt of screen viewed area Minor
detected by front view.
0.03 < W 0.1 (mm)
Scratch Minor
L 5 (mm), N 2 (mm)
0.03 < W 0.1 (mm)
Foreign Scratch, Lint (linear foreign objects) 0.3 < L 3.0 (mm) Minor
Objects or Lint N 5
on power off
status Spots 0.1 < D 0.3 (mm), N 4 Minor
Fish eye on film 0.1 < D 0.4 (mm), N 4 Minor
Breakage on film surface Not acceptable Minor
Total acceptable defect quantity 10 Minor
Main unit inspection
Gap & Step inspections
Gap spec. as following
0.4~0.7m
0~0.3mm
0~0.4mm
0~0.4mm 0~0.4mm
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Step
Description Accept Criteria
1. Step between mating parts. Step < 0.3 mm
2. Others, refer to production release spec Others, refer to production release spec
Cosmetic inspection
Broken, come off and curved edges are unacceptable. The serious folded mark is not allowed as photo
attached, but allows two minor folded marks.
The inspective point of D area.