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Doc. No. DOC-00035680 REV.
HTC Corporation Issued Date 2008/04/03
A03
. Revised Date
Polaris Service Manual
Doc. Title Page 1 of 91
(Without LCM Disassembly)
Polaris
Service Manual
(Without LCM Disassembly)
HTC Proprietary
U
Confidential Treatment Requested
Rev. A03
HTC Corp.
Engineering Mobility
HTC CONFIDENTIAL
SM-TP002-0706
6/30/2008 2:32:13 PM
Doc. No. DOC-00035680 REV.
HTC Corporation Issued Date 2008/04/03
A03
. Revised Date
Polaris Service Manual
Doc. Title Page 2 of 91
(Without LCM Disassembly)
REVISION CONTROL TABLE
REV DATE CONTENTS DEPT REVISED STAGE
AX01 2007/10/1 Fist Draft PSE Duke_Hung DVT
AX02 2007/11/6 Second Draft PSE Duke_Hung PVT
A01 2007/12/19 First Release PSE Duke_Hung MV
A02 2008/1/31 Second Release PSE Duke_Hung MV
Update chapter 8 generic
labeling plan and change the
A03 2008/4/3 indicator sticker from PSE Leo_Wei MP
77H00578-00M to
77H00578-01M
HTC CONFIDENTIAL
SM-TP002-0706
6/30/2008 2:32:13 PM
Doc. No. DOC-00035680 REV.
HTC Corporation Issued Date 2008/04/03
A03
. Revised Date
Polaris Service Manual
Doc. Title Page 3 of 91
(Without LCM Disassembly)
1. INTRODUCTION ....................................................................................................................................................................4
1.1. PRODUCT FEATURES .......................................................................................................................................................5
1.2. PRODUCT OVERVIEW .....................................................................................................................................................12
2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................19
2.1. DISASSEMBLING PROCEDURE ........................................................................................................................................19
2.2. ASSEMBLING PROCEDURE .............................................................................................................................................30
3. ROM RE-FLASH PROCEDURE ........................................................................................................................................41
3.1. ROM UPGRADE THRU RUU (RE-FLASH UPGRADE UTILITY) ........................................................................................41
3.2. ROM IMAGE UPGRADE THRU SD CARD..........................................................................................................................45
4. DIAGNOSTIC PROGRAM ..................................................................................................................................................47
4.1. LIST OF DIAGNOSTIC / WINCE TEST ITEMS ..................................................................................................................47
5. POWER MEASUREMENT TEST ......................................................................................................................................59
5.1. MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ...................................................................................................59
5.2. BATTERY RUNDOWN TEST PROCEDURE .........................................................................................................................63
6. COSMETIC INSPECTION CRITERIA...............................................................................................................................68
6.1. CLASSES DEFINITION OF INSPECTIVE AREA ...................................................................................................................68
6.2. DISPLAY INSPECTION .....................................................................................................................................................70
6.3. MAIN UNIT INSPECTION ..................................................................................................................................................71
7. GENERIC TROUBLESHOOTING .....................................................................................................................................72
8. GENERIC LABELING PLAN..............................................................................................................................................77
9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................82
9.1 SPL FOR REPAIR ...........................................................................................................................................................82
9.2 BOARD LEVEL 2.5 REPAIRS ...........................................................................................................................................88
10. RF ANTENNA SPECIFICATION ...................................................................................................................................90
HTC CONFIDENTIAL
SM-TP002-0706
6/30/2008 2:32:13 PM
Doc. No. DOC-00035680 REV.
HTC Corporation Issued Date 2008/04/03
A03
. Revised Date
Polaris Service Manual
Doc. Title Page 4 of 91
(Without LCM Disassembly)
1. Introduction
This manual provides the technical information to support the service activities of this product.
This document contains highly confidential information, so any or all of this document should not be revealed to
any third party.
Chapter 1: Introduction-This Chapter is about Products features and basic Product function. After
reading this chapter, you will know what feature the product has and basic hardware
operation. Also you will know how to perform soft-rest and hard-rest in this chapter.
Chapter 2: Device Disassembling and Assembling Procedure- After reading this chapter, you will
learn how to disassemble and assemble the product. Also, you will know what tools to
use and the torque. Please follow the instruction to disassemble the unit to prevent
from damaging the unit.
Chapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to perform
the ROM image re-flesh by using RUU and SD-Card. Also you can find the steps of
enter the boot loader mode.
Chapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn
How to use the diagnostic program to perform unit function test
How to test some functions in Windows Mobile mode (ex. WLAN, Bluetooth, and
USB etc...)
Chapter 5: Power measurement test- After reading this chapter, you will learn how to use MB
leakage test procedure and battery run-down test (Battery Capacity Measurement).
Chapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the appearance
quality inspection criteria, ex. Display, bezel, and housing etc...
Chapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do generic
trouble-shooting.
Chapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for reference, ex.
Regulation label, and battery label etc...
Chapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts reference
list and photos for repairing, including unit and Board level.
Chapter 10: RF Antenna Specification- Reference Spec for RF test.
HTC CONFIDENTIAL
SM-TP002-0706
6/30/2008 2:32:13 PM
Doc. No. DOC-00035680 REV.
HTC Corporation Issued Date 2008/04/03
A03
. Revised Date
Polaris Service Manual
Doc. Title Page 5 of 91
(Without LCM Disassembly)
1.1. Product Features
Platform 1844.9-1879.9 MHz
Consumer centric mobile GPS PDA with Standalone 1900: 1850-1910MHz, 1930-1990MHz
GPS, FM Radio, 3 MP camera w/ auto focus and 2100: 1920-1980MHz, 2110-2170MHz
UMTS/HSDPA GSM/GPRS/EDGE
Microsoft Windows Mobile 6 Professional 850: 824-849MHz, 869-894MHz
Dimension 900: 880-915MHz, 925-960MHz
110 mm(L) x 58 mm(W) x 15.5 mm(T) 1800: 1710-1785MHz, 1805-1880MHz
130 g with battery pack 1900: 1850-1910MHz, 1930-1990MHz
Processor/Chipset HSDPA /UMTS
Qualcomm MSM 7200, 400Mhz 3GPP Release 5 compliant
Memory UE category 6, 16 QAM, 3.6Mbps peak rate
ROM: 256MB NAND Concurrent: DL up to 3.6Mbps and UL up to 384Kbps
RAM: 128MB DDR Handover and cell selection between GSM/EDGE
LCD Module and WCDMA
2.8" QVGA dots resolution DTM
65K-color TFT LCD with LED back light SAIC (Circuit Switch only)
Touch Window design Equalizer (HSDPA channel only)
BioTouch design Audio codec: AMR, EFR, FR, HR
Anti-glare design to support outdoor usage SMS (MO, MT), concatenated SMS (640 characters)
Contrast ratio: 120:1 Supplement services:
Brightness: 150 cd/m2 Call holding/waiting/forwarding
Sensitive Touch Screen Call barring
UMTS/HSDPA /GSM/EDGE Function CLI (Calling Line Identity)
Internal antenna Display own number
Dual mode HSDPA/UMTS (Tri-band Network selection
850/1900/2100MHz for EU/ Asia/ US and Dual-band Cell broadcast
1700/2100MHz for Japan) and GSM/GPRS/EDGE Multi-party conference call
Quad-band (850/900/1800/1900MHz) Spool icon
HSDPA /UMTS Phase 2+ unstructured supplementary service
850: 824-849Mhz, 869-894Mhz data
1700: 1749.9-1784.9MHz, Network Lock
HTC CONFIDENTIAL
SM-TP002-0706
6/30/2008 2:32:13 PM
Doc. No. DOC-00035680 REV.
HTC Corporation Issued Date 2008/04/03
A03
. Revised Date
Polaris Service Manual
Doc. Title Page 6 of 91
(Without LCM Disassembly)
CPHS (partial support) GPS Accuracy
EGPRS Functionality Position: < 15 meters, 95% typical
EGPRS class B Velocity: 0.05 meter/sec steady state
Multi-slot class 10 A-GPS
PBCCH E911 Location Information (for device shipped to US)
Link Adaptation and Incremental Redundancy Support UE-Based & UE-Assisted A-GPS
USIM/SIM OMA SUPL v1.0 compliance (v2.0 if available)
1.8/3V of UICC SUPL-RRLC
USIM Application at least according to 3GPP SUPL-RRC (optional)
TS 31.102 SMS initiated SUPL [QCT not supported]
SIM Application Tool Kit release 96 complete, WAP push initiated SUPL
98 class 3, and 99 partial Standard 3GPP A-GPS compliance
Mega-SIM / EAP 3GPP TS 44.031 (RRLP 5.12)
Over the Air (OTA) programming 3GPP TS 25.305 (GSM & UMTS)
FDN JSR 179 (Location API) support
ADN Emergency priority override existing A-GPS service
Security Pin 1 & 2 control Performance requirement (A-GPS mode)
Standalone GPS Tracking sensitivity: -155dBm @ 95%
Internal GPS antenna successful rate
Chipset solution TTFF (95% successful rate): < 20 seconds
QCT MSM7200 with XTRA support 2D Location Error (95% successful rate): < 100
Sensitivity -145dBm for cold start and -155dBm for m
tracking 3GPP TS 25.171 compliance (Requirement for
Support NMEA 0183 version 3.0 or above support of Assisted Global Positioning System)
Dynamic parallel channel GPS receiver 3GPP 34.171 (Terminal conformance
Acquisition time specification, Assisted Global Positioning
Hot start: 8 seconds, typical TTFF (open sky & System)
static condition) 3GPP TS 34.108 (Common test environments
Warm start: 60 seconds, typical TTFF (open for User Equipment conformance testing)
sky & static condition) Fallback to Standalone mode when no network
Cold start: 75 seconds, typical TTFF (open sky connection
& static condition) FM Radio
Update rate: once/1sec (default) Turing range: 76Mhz ~ 108Mhz
HTC CONFIDENTIAL
SM-TP002-0706
6/30/2008 2:32:13 PM
Doc. No. DOC-00035680 REV.
HTC Corporation Issued Date 2008/04/03
A03
. Revised Date
Polaris Service Manual
Doc. Title Page 7 of 91
(Without LCM Disassembly)
FM sensitivity: 8uV @ (S+N)/N=26dB GPS mode (map zoom in/ zoom out)
Auto channel search Camera/ Camcorder mode (zoom in/ zoom out)
RDS/RBDS FM radio mode (preset channel forward/
Integrated RDS/RBDS demodulator in backward)
accordance with EN50067 Action button w/ LED
RDS/RBDS decoder 2 Programmable AP buttons
Camera GPS On/Off button (start/end Navigation
Main camera: software at same time)
Colors CMOS 3 mega-pixel camera with auto Portal button
focus Notification
Preview Mirror One bi-color LED for UMTS/GSM standby,
2nd camera: UMTS/GSM message, UMTS/GSM network status,
color CMOS VGA camera notification, and charging status
Button/Switch Tri-color respective (blue, amber, and green) LEDs
Power button (position: top) for Bluetooth/ GPS/ WiFi notification
Short Press: System on/off Vibration for notification
Long Press: Turn off power totally Notification by sound and message on the display
Volume Up and Volume Down button (position: Audio
top-left) Built-in Microphone
Send/Hands-free button (position: front) Receiver
Long Press during the call: Hands-free On/Off Loud speaker for Hands-Free supported
End button (position: front) Clear and Loud for navigation voice instruction
Camera button (position: bottom-right) Full duplex
Support two-step function for focus and action Audio sampling rate
Voice Command/ Voice Record button (position: left 16-bits with 8KHz, 11KHz, 22KHz, 44.1KHz
& below volume button) AMR/AAC/WAV/WMA/MP3 codec
PoC case: (Cingular requirement) Audio Path Routing for VoIP over WLAN
VC/ VR case (others) Connectivity & Interface
Short press: Voice Dialer Bluetooth TI6350
Long press: Voice Record Compliant with v2.0 with EDR
Reset switch Class 2 transmit power
360