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HTC Corporation Issued Date 2008/8/12
A02
. Revised Date 2008/11/13
Doc. Title ROSE Service Manual Page 1 of 94
ROSE
Service Manual
HTC Proprietary
U
Confidential Treatment Requested
Rev. A03
HTC Corp.
Engineering Mobility
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REVISION CONTROL TABLE
REV DATE CONTENTS DEPT REVISED STAGE
AX01 2008/8/12 Fist Draft PSE Clement_Chen DVT
A01 2008/10/3 First Release Complete SM PSE Clement_Chen PVT
Modify Board Level 2.5
A02 2008/10/31 PSE Clement_Chen MV
Repair section
1) Add SIM door holder
assembly/disassembly
procedure into service
manual
A03 2008/11/13 2) Update feature sheet PSE Clement_Chen MV
content to the updated
version
3) Add idle/Sleep modes
power test criteria
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1. INTRODUCTION ....................................................................................................................................................................4
1.1 PRODUCT FEATURES ..........................................................................................................................................5
1.2 PRODUCT OVERVIEW ........................................................................................................................................10
2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................17
2.1 TOOLS LIST ......................................................................................................................................................17
2.2 DISASSEMBLING PROCEDURE............................................................................................................................18
2.3 ASSEMBLING PROCEDURE ................................................................................................................................30
3. ROM RE-FLASH PROCEDURE ........................................................................................................................................41
3.1 ROM UPGRADE THRU RUU (RE-FLASH UPGRADE UTILITY) ................................................................................41
3.2 ROM IMAGE UPGRADE THRU SD CARD .............................................................................................................45
4. DIAGNOSTIC PROGRAM ..................................................................................................................................................47
4.1 LIST OF DIAGNOSTIC TEST ITEMS ......................................................................................................................47
5. POWER MEASUREMENT TEST ......................................................................................................................................60
5.1 MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ..........................................................................................60
5.2 BATTERY RUNDOWN TEST PROCEDURE ..............................................................................................................65
6. COSMETIC INSPECTION CRITERIA...............................................................................................................................71
6.1 CLASSES DEFINITION OF INSPECTIVE AREA.........................................................................................................71
6.2 DISPLAY INSPECTION ........................................................................................................................................73
6.3 MAIN UNIT INSPECTION .....................................................................................................................................74
7. GENERIC TROUBLESHOOTING .....................................................................................................................................77
8. GENERIC LABELING PLAN..............................................................................................................................................82
9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................85
9.1 SPL FOR REPAIR..............................................................................................................................................85
9.2 BOARD LEVEL 2.5 REPAIRS ..............................................................................................................................90
10. RF ANTENNA SPECIFICATION ...................................................................................................................................93
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1. Introduction
This manual provides the technical information to support the service activities of this product.
This document contains highly confidential information, so any or all of this document should not be revealed to
any third party.
Chapter 1: Introduction-This Chapter is about Products features and basic Product
function. After reading this chapter, you will know what feature the product has
and basic hardware operation. Also you will know how to perform soft-rest and
hard-rest in this chapter.
Chapter 2: Device Disassembling and Assembling Procedure- After reading this chapter,
you will learn how to disassemble and assemble the product. Also, you will
know what tools to use and the torque. Please follow the instruction to
disassemble the unit to prevent from damaging the unit.
Chapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to
perform the ROM image re-flesh by using RUU and SD-Card. Also you can
find the steps of enter the boot loader mode.
Chapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn
How to use the diagnostic program to perform unit function test
How to test some functions in Windows Mobile mode (ex. WLAN,
Bluetooth, and USB etc...)
Chapter 5: Power measurement test- After reading this chapter, you will learn how to use
MB leakage test procedure and battery run-down test (Battery Capacity
Measurement).
Chapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the
appearance quality inspection criteria, ex. Display, bezel, and housing etc...
Chapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do
generic trouble-shooting.
Chapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for
reference, ex. Regulation label, and battery label etc...
Chapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts
reference list and photos for repairing, including unit and Board level.
Chapter 10: RF Antenna Specification- Reference Spec for RF test.
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1.1 Product Features
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1.2 Product overview
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Installing the SIM card
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Installing the SD card
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To install / remove the battery
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Charging the battery
Using the Strap Holder
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2. Device Disassembling and Assembling Procedure
2.1 Tools list
level No. Item Vendor P/N
1 Mini USB DATA interface Cable
2 Earphone Headset
3 AC Adapter
4 WLAN AP
Memory Card with Diag. test program (need be encoded
5 HTC design DCT-00060
by HTC)
L1 Memory card for ROM code re-flash ( must be encoded by
6 HTC design DCT-00060
HTC)
7 3pin battery holder HTC special tools MLT-00008
8 Universal Leakage Current Tester HTC special tools MLT-00001
9 Power supply
10 Current Meter
11 Mobile tester
12 Special Made Plastic Stick HTC special tools RTT-00006
13 Hand tools
L2
14 Oven for rework purpose HTC special tools RTT-00007
15 Barcode label printer (400dpi resolution and up)
16 Lead-free Soldering station
L 2.5
17 Hot air gun
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2.2 Disassembling procedure
1. CLEANING CLOTH
2. ESD GLOVE OR ESD WRIST
STRAP
3. PLASTIC TWEEZERS
4. FLAT PLASTIC STICK (P/N:
RTT-00006)
5. PHILLIPS SCREW-DRIVER T4X30
6. PHILLIPS SCREW-DRIVER
PH000X50
7. OVEN FOR REPAIR / REWORK
PURPOSE (P/N: RTT-00007)
1. REMOVE THE BATTERY COVER
AS SHOWN.
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1. TAKE OUT THE BATTERY AS
SHOWN.
2. LOOSEN THE 4 INDICATED
SCREWS FROM THE HOUSING.
1. EXTEND THE KEYBOARD BY
SLIDING THE DISPLAY UP.
2. INSERT THE FLAT PLASTIC
STICK BETWEEN THE HOUSING
AND QWERTY KEYBOARD
AND THEN FOLLOW THE ARROW
DIRECTION.
1. DISASSEMBLE THE HOUSING
AS SHOWN.
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1. USE PLASTIC TWEEZER TO
DISCONNECT THE SPEAKER AT
THE LOCATION INDICATED.
CAUTION: AVOID DAMAGE THE
SPEAKER
1. USE THE FLAT PLASTIC STICK
TO DISCONNECT THE RF CABLE
WIRE FROM THE M/B AT THE
LOCATION INDICATED.
1. USE THE PLASTIC TWEEZERS
TO REMOVE THE KAPTON TAPES
AT THE LOCATION INDICATED.
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1. USE THE FLAT PLASTIC STICK TO
RELEASE THE I/O BOARD FPC
CONNECTOR AND USE THE
PLASTIC TWEEZER TO REMOVE
THE INDICATED I/O BOARD FPC.
1. USE THE FLAT PLASTIC STICK TO
RELEASE THE KEYBOARD FPC
CONNECTOR AND USE THE
PLASTIC TWEEZER TO REMOVE
THE INDICATED KEYBOARD FPC.
1. UNFASTEN THE M/ B BY
RELEASING THE INDICATED
M/B HOOK.
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1. USE THE FLAT PLASTIC STICK
TO DISCONNECT THE
INDICATED M/B FPC
CONNECTOR.
2. REMOVE THE CONDUCTIVE
FABRIC AT THE LOCATION
INDICATED.
1. USE THE FLAT PLASTIC STICK
TO DISCONNECT THE
INDICATED CAMERA MODULE
FPC CONNECTOR TO
SEPERATE M/B AND CAMERA
MODULE AS SHOWN.
1. REMOVE THE CONDUCTIVE
FABRIC AT THE LOCATION
INDICATED.
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1. REMOVE THE I/O BOARD FROM
THE C COVER AS SHOWN.
1. CAREFULLY REMOVE THE
CONDUCTICE FABRIC FROM
THE I/O BOARD AND NOT TO
DAMAGE THE I/O BOARD.
2. USE THE FLAT PLACTIC STICK
TO DISCONNECT THE RF CABLE
WIRE AT THE LOCATION
INDICATED.
1. LOOSEN THE INDICATED 4
SCREWS FROM THE C CORVER.
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1. DISASSEMBLE THE QWERTY
KEYPDA AND C COVER BY
LIFTING THEM UP AS SHOWN.
1. LOOSEN THE INDICATED 6
SCREWS FROM THE B CORVER.
2. DISASSEMBLE THE B COVER BY
USING FINGER HOOK TO PULL IT
UP CAREFULLY.
1. USE THE PLASTIC TWEEZERS
TO REMOVE THE KAPTON TAPES
AT THE LOCATION INDICATED
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1. RELEASE THE FPC
CONNECTOR AND REMOVE THE
FPC INDICADED
1. REMOVE THE CONDUCTIVE
FABRIC AT THE LOCATION
INDICATED.
2. USE THE PLASTIC TWEEZERS
TO REMOVE THE POWER
BUTTON.
1. USE THE PLASTIC TWEEZERS
TO REMOVE THE CAMERY
BUTTON.
2. USE THE PLASTIC TWEEZERS
TO REMOVE THE VOLUME
BUTTON.
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1. REMOVE THE CONDUCTIVE
FABRIC AT THE LOCATION
INDICATED
1. USE THE FLAT PLASTIC STICK
TO DISCONNECT THE LCD FPC
CONNECTOR INDICATED
2. LOOSEN THE 4 INDICATED
SCREWS FROM THE LCD METAL
HOLDER.
1. USE THE PLASTIC TWEEZER
CAREFULLY TO TEAR DOWN
THE INDICATED POWER SWITCH
FROM A COVER.
2. USE FLAT PLASTIC STCK TO
DISASSEMBLY THE LCD METAL
HOLDER CAREFULLY AS
SHOWN.
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1. USE THE PLASTIC TWEEZER
CAREFULLY TO TEAR DOWN
THE INDICATED TWO VOLUME
SWITCHS FROM LCD METAL
HOLDER AS SHOWN.
2. TEAR DOWN THE LCD FPC
FROM LCD METAL HOLDER.
1. USE PLASTIC TWEEZER TO
DISCONNECT THE SPEAKER AT
THE LOCATION INDICATED.
CAUTION: AVOID DAMAGE THE
SPEAKER
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1. LOOSEN THE 4 INDICATED
SCREWS FROM THE A COVER.
2. USE PLASTIC TWEEZER TO
DISASSEMBLE SIM DOOR
HOLDER AS SHOWN.
3. DISASSEMBLE THE KEYPAD
FROM A COVER BY LIFTING IT
UP AS SHOWN.
1. DISASSEMBLE THE LOWER
BOARD FROM A COVER BY
LIFTING IT UP AS SHOWN.
2. USE PLASTIC TWEEZER TO
DISCONNECT THE MIC RUBBER
AT THE LOCATION INDICATED.
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1. PUT THE PRE ASSY LCD WITH A
COVER INTO AN OVEN ABOUT 5
MINUTES AT 65 DEGREE
CELCIUS.
2. DISASSEMBLE THE PRE ASSY
LCD FROM A COVER BY LIFTING
IT UP AS SHOWN.
1. USE THE FLAT PLASTIC STICK
TO REMOVE THE A COVER
FRAME REMAINED GLUE AS THE
LOCATION INDICATED
DISASEMBLY COMPLETE
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2.3 Assembling procedure
1. USE AN
ADHESIVE-DOUBLE TAPE
TO PASTE ON THE A COVER
AS SHOWEN
(ADHESIVE-DOUBLE TAPE
P/N 76H02971-00M).
1. TEAR DWON THE
TRANSPARENT LENS AND
REMAIN THE DOUBLE TAPE
ON THE A COVER'S FRAME
AS SHOWN.
1. PASTE THE PRE ASSY
LCD'S UPPER SIDE ON THE
A COVER AT THE LOCATION
INDICATED.
2. GENTLY BEND THE PRE
ASSY LCD'S FPC TO PASS
THROUGH THE A COVER AS
SHOWEN.
CAUTION: AVOID DAMAGE THE
FPC
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1. USE THUMBS TO PRESS
THE INDICATED 4
CORNERS GENTLY AS
SHOWN.
2. CHECK THE REAR SIDE OF
THE PRE ASSY LCD TO
ASSURE THE PRE ASSY
LCD IS ADHERED TO A
COVER'S FRAME AS
SHOWN.
1. USE PLASTIC TWEEZER TO
ASSEMBLE THE MIC
RUBBER AT THE LOCATION
INDICATED.
2. INSERT THE LOWER
BOARD INTO THE
INDICATED 2 HOOKS AS
SHOWN.
1. INSERT THE KEYPAD TO A
COVER BY LIFTING IT UP AS
SHOWN.
2. USE PLASTIC TWEEZER TO
ASSEMBLE THE SIM DOOR
SUPPORTER AS SHOWN.
3. FASTEN THE 2 SCREWS AT
THE LOCATIONS INDICATED
(SCREW P/N:
72H02425-00M).
TORQUE: 0.5-0.01 KG-CM
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1. FASTEN THE 2 SCREWS AT
THE LOCATIONS INDICATED
(SCREW P/N:
72H02991-00M).
TORQUE: 0.5-0.01 KG-CM
2. INSTALL THE RECEIVER AT
THE LOCATION INDICATED.
1. GET ALLY THE INDICATED
2 SCREW HOLES TO PASTE
THE LCD FPC ON THE LCD
METAL HOLDER AS
SHOWN.
2. USE THE PLASTIC
TWEEZER PASTE THE
INDICATED TWO VOLUME
SWITCHS ON LCD METAL
HOLDER AS SHOWN.
CAUTION: PLEASE PAY
SPECIAL ATTENTION
ON THE INDICATED
OVERLAPPING
PARTS OF THE LCD
FPC AND LCD METAL
HOLDER.
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CAUTION: PLEASE BEND THE
FPC BETWEEN THE
TWO VOLUME
SWITCHS AS THE
INDICATED ARCH
SHAPE.
1. PLACE THE LCD METAL
HOLDER AND LCD FPC ON
THE A COVER AS SHOWN.
2. USE THE PLASTIC
TWEEZER PASTE THE
INDICATED POWER
SWITCH TO THE A COVER.
1. FASTEN THE 2 SCREWS
AT THE LOCATIONS
INDICATED (SCREW P/N:
72H02425-00M).
TORQUE: 0.5-0.01 KG-CM
2. FASTEN THE 2 SCREWS
AT THE LOCATIONS
INDICATED (SCREW P/N:
72H02991-00M).
TORQUE: 0.5-0.01 KG-CM
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1. USE THE FLAT PLASTIC
STICK TO CONNECT THE
LCD FPC CONNECTOR
INDICATED.
2. USE THE PLASTIC
TWEEZERS TO INSERT THE
LCD FPC INTO THE LOWER
BOARD FPC SLOT AS
SHOWN.
1. USE THE PLASTIC
TWEEZERS TO PASTE THE
KAPTON TAPES AT THE
LOCATION INDICATED
(KAPTON TAPES P/N:
76H01925-00M).
1. PASTE THE FPC
CONDUCTIVE FABRIC AT
THE LOCATION INDICATED
(FPC CONDUCTIVE FABRIC
P/N: 76H02870-00M).
2. USE THE PLASTIC
TWEEZERS TO INSERT THE
CAMERA BUTTON INTO THE
CAMERA BUTTON SLOT OF
THE A COVER.
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1. USE THE PLASTIC
TWEEZERS TO INSERT THE
POWER BUTTON INTO THE
POWER BUTTON SLOT OF
THE A COVER.
2. USE THE PLASTIC
TWEEZERS TO INSERT THE
VOLUME BUTTON INTO THE
VOLUME BUTTON SLOT OF
THE A COVER.
1. PASTE THE POWER
SWITCH CONDUCTIVE
FABRIC AT THE LOCATION
INDICATED (POWER
SWITCH CONDUCTIVE
FAERIC P/N:
76H02871-00M).
2. CAREFULLY INSERT THE
FPC CONNECTOR
THROUGH THE HOLD OF
THE B COVER AS SHOWN.
1. ASSEMBLE THE A COVER
AND B COVER AS SHOWN.
2. FASTEN THE SCREW TO
THE B CORVER AT THE
LOCATIONS INDICATED
(SCREW P/N:
72H02456-00M).
TORQUE: 0.5-0.05 KG-CM
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1. FASTEN THE 6 SCREWS TO
THE B CORVER AT THE
LOCATIONS INDICATED
(SCREW P/N:
72H02986-00M).
TORQUE: 0.8-0.05 KG-CM
2. FASTEN THE 4 SCREWS TO
THE B CORVER AT THE
LOCATIONS INDICATED
(SCREW P/N:
72H02257-00M).
TORQUE: 0.7-0.05 KG-CM
1. CAREFULLY INSERT THE
FPC CONNECTOR
THROUGH THE HOLD OF
THE C COVER TO
ASSEMBLE B COVER AND C
COVER AS SHOWN.
2. FASTEN THE 4 SCREWS AT
THE LOCATIONS INDICATED
(SCREW P/N:
72H02952-00M).
TORQUE: 1-0.05 KG-CM
1. USE THE FLAT PLACTIC
STICK TO CONNECT THE RF
CABLE WIRE AT THE
LOCATION INDICATED.
2. CONNECT THE INDICATED
CAMERA MODULE TO THE
M/B AS SHOWN.
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1. PASTE THE FPC
CONDUCTIVE FABRIC AT
THE LOCATION INDICATED
(FPC CONDUCTIVE FABRIC
P/N: 72H02957-00M).
1. CONNECT THE INDICATED
M/B FPC CONNECTOR TO
THE M/B AS SHOWN.
1. FASTEN THE M/B TO THE C
COVER BY CONNECTING
THE INDICATED M/B HOOK
AS SHOWN.
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1. USE THE PLASTIC
TWEEZERS TO INSERT THE
LCD FPC INTO THE LOWER
BOARD FPC SLOT AS
SHOWN.
2. GET ALLY THE INDICATED 2
HOLES TO PLACE THE I/O
BOARD ON THE C COVER
AS SHOWN.
1. USE THE FLAT PLASTIC
STICK TO FASTEN THE RF
CABLE INTO THE
INDICATED 2 RF CABLE
HOOKS AS SHOWN.
2. USE THE FLAT PLASTIC
STICK TO CONNECT TO
THE RF CABLE INTO THE
M/B AS SHOWN.
1. USE THE PLASTIC
TWEEZERS TO INSERT THE
FPC INTO THE M/B'S FPC
SLOT AT THE LOCATION
INDICATED.
2. PASTE THE CONDUCTIVE
FABRIC TO THE LOCATION
INDICATED (CONDUCTIVE
FABRIC P/N:
76H02872-00M).
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1. PASTE THE KAPTON TAPES
AT THE LOCATIONS
INDICATED (KAPTON TAPE
P/N: 76H01925-00M).
1. USE PLASTIC TWEEZER TO
CONNECT THE SPEAKER
AS SHOWN.
2. ASSEMBLE THE HOUSING
AS SHOWN.
1. FASTEN THE 4 INDICATED
SCREWS TO THE HOUSING
(SCREW P/N:
72H01109-00M).TORQUE:
0.8 KG-CM
2. INSERT THE BATTERY INTO
THE UNIT AS SHOWN.
HTC CONFIDENTIAL
SM-TP001-0812
Doc. No. DOC-00045381 REV.
HTC Corporation Issued Date 2008/8/12
A02
. Revised Date 2008/11/13
Doc. Title ROSE Service Manual Page 40 of 94
1. HOLD THE THUMBS ON THE
TOP LEFT AND BOTTOM
RIGHT OF THE BATTERY
COVER AND SLIDE IT
DOWNWARDS.
ASSEMBLY COMPLETE
HTC CONFIDENTIAL
SM-TP001-0812
Doc. No. DOC-00045381 REV.
HTC Corporation Issued Date 2008/8/12
A02
. Revised Date 2008/11/13
Doc. Title ROSE Service Manual Page 41 of 94
3. ROM Re-flash Procedure
3.1 ROM upgrade thru RUU (Re-flash Upgrade Utility)
Connect device to PC
1. Setting and allow USB connections in
Microsoft ActiveSync.
2. Connect your device and desktop/ or
laptop via USB cable.
3. Check the pop-up message from
Microsoft ActiveSync when device is
synchronized with PC.
Download OS Image from SDO
4. Download OS image from SDO.
http://htcscm10.htc.com.tw/SDO
5. Un-zip the file and execute RUU
program.
HTC CONFIDENTIAL
SM-TP001-0812
Doc. No. DOC-00045381 REV.
HTC Corporation Issued Date 2008/8/12
A02
. Revised Date 2008/11/13
Doc. Title ROSE