Text preview for : HP Business InkJet 2600 Service Manual.pdf part of HP business inkjet 2600 hp business inkjet 2600/2600dn Service and Support Manual
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hp business inkjet 2600/2600dn
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table of contents
Tour the Product...........................................................................................................................1 product overview .........................................................................................................................5 unique product features................................................................................................................6 product positioning statement ........................................................................................................7 product placement .......................................................................................................................8 benefits.......................................................................................................................................9 localization ...............................................................................................................................10 the printers ................................................................................................................................12 top of the printer........................................................................................................................13 controls .....................................................................................................................................14 rear of the printer.......................................................................................................................15 front of the printer ......................................................................................................................16 auto-duplex unit.........................................................................................................................17 specifications.............................................................................................................................18 hardware accessories.................................................................................................................19 overview of user replaceable components.....................................................................................20 compatible hp media types.........................................................................................................21 upgrades..................................................................................................................................22 CREW parts ..............................................................................................................................23 consumable part numbers...........................................................................................................24 printheads .............................................................................................................................24 ink cartridges .........................................................................................................................24 date labels ............................................................................................................................25 value added services .................................................................................................................26 Embedded Web Server (EWS).................................................................................................26 hp instant support web site ......................................................................................................26 education and training ...............................................................................................................27 service and support....................................................................................................................28 support..................................................................................................................................28 online support ........................................................................................................................28 telephone support...................................................................................................................28 telephone support ......................................................................................................................29 regional repair strategy ..............................................................................................................31 warranty period .........................................................................................................................32 repair and warranty information...............................................................................................32 hewlett-packard limited warranty statement...................................................................................33
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table of figures
top of the printer........................................................................................................................13 controls .....................................................................................................................................14 rear of the printer.......................................................................................................................15 front of the printer ......................................................................................................................16 auto-duplex unit.........................................................................................................................17
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product overview
· Product positioning: High-performance, wide-format business inkjet designed for workgroups · Product features: · High speed color printing on any media up to 13 inches x 19 inches with uncompromised print quality · Robust network solutions with internet capabilities · Prints a lot more for a lot less · Product price: US$ 999 (Base) and US$ 1399 (DN)
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unique product features
· High-speed color printing: · Maximum of 15/11ppm draft and maximum of 8/6 ppm normal · HP PhotoREt III print quality · Low Total Cost of Ownership (TCO) with 2.2 cents mono cpp and 8.4 cents color cpp · Superior network performance with support for: · HP PCL5C/Postscript 3 emulation · HP enhanced input/output (EIO) JetDirect (internal) · Built-in Universal Serial Bus (USB) and parallel ports · Embedded Web server · LaserJet compatible office drivers and installer · Remote printer management using an embedded web server with: · Remote printer & supplies status · Remote printer configuration · Remote printer diagnostic/troubleshooting · Email/Alerts · Link to hp instant support · Usage information, such as amount of ink and number of pages · Event log · Ink supplies ordering · hp business store · Support for accessories and consumables: · KCMY high-capacity individual ink cartridges · Auto-duplex unit for double-sided printing
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product positioning statement
hp's high performance, wide format business inkjet designed for the workgroup
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product placement
hp business inkjet 2600 Base Unit Part number: C8109A Street price: $ 999 Placement: worldwide
hp business inkjet 2600dn Comes with EIO 615N print server and auto-duplex unit Part number: C8110A Street price: $ 1399 Placement: worldwide (except Japan, China, and Taiwan)
comparison between hp business inkjet 2600 and 2600dn
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benefits
· Support for up to 13x19 inches paper · Support for PCL5C/PS3 language · Superior print quality with HP PhotoREt III · Cost-efficient 4-pen operation · Superior network performance and manageability · Embedded Web server for remote printer management and e-services · Auto-duplex printing · High-quality and high-speed CAD checkplots · Support for wide variety of paper · AutoCAD ADI solutions (over the network)
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localization
· Front Panel · Packaging · Manual · PCL5C/PS3/ADI Driver Items Europe Front Panel WW - English, German, French, Portuguese, Italian, Dutch, Spanish, Norwegian, Finnish, Swedish, Danish, Czech, Polish, and Russian
NA/LAR WW - English, German, French, Portuguese, Italian, Dutch, Spanish, Norwegian, Finnish, Swedish, Danish, Czech, Polish, and Russian
AsiaPacific WW - English, German, French, Portuguese, Italian, Dutch, Spanish, Norwegian, Finnish, Swedish, Danish, Czech, Polish, and Russian UTCK - US English, Traditional Chinese, and Korean
Packaging
·
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UGFD/IPAS English, German, French, Dutch, Italian, Portuguese, Arabic, and Spanish NFSD/GRPC Norwegian, Finnish, Swedish, Danish, Greek, Russian, Polish, and Czech
UFPS - US English, Euro French, Portuguese, and Spanish
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Manual
UGFD - English, German, French, and Dutch · NFSD Norwegian, Finnish, Swedish, and Danish · IPAS - Italian, Spanish, Portuguese, and Arabic · GRPC - Greek, Russian, Polish, and Czech PCL5C/PS3/ADI WW - English, Driver German, French, Portuguese, Italian, Dutch, Spanish, Norwegian, Finnish, Swedish, Danish, Czech, Polish, Russian ·
· ·
U - US English UFPS - US English, Euro French, Portuguese, and Spanish
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U - US English UK - US English and Korean
WW - US English, German, French, Portuguese, Italian, Dutch, Spanish, Norwegian, Finnish, Swedish, Danish, Czech, Polish, Russian
WW- English, German, French, Portuguese, Italian, Dutch, Spanish, Norwegian, Finnish, Swedish, Danish, Czech, Polish, Russian
localization options
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the printers
Dimensio n
hp business inkjet 2600
hp business inkjet 2600dn 724 mm (28.5 inches) 283 mm (11.1 inches) 645 mm (25.4 inches) 19.5 kg (43 lb)
Width Height Depth Weight
724 mm (28.5 inches) 283 mm (11.1 inches) 568 mm (22.4 inches) 18 kg (39.7 lb) printer comparison
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top of the printer
top of the printer The components located at the top of the printer are: 1. Top cover - Provides access to the interior components of the printer. 2. Ink cartridge cover - Provides access to ink cartridges. 3. Printhead cover - Provides access to printheads. 4. Printhead access latch - Provides access to install or remove printheads from their respective color-coded sockets. 5. Hook - Connects to the carriage lock. It must be engaged for the printer to operate. 6. Carriage lock - Secures the printhead access latch.
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controls
controls The purpose of the LCD control panel: · Configure printer settings. · View printer status. · View printer messages. · Diagnose printer problems.
Note
Additional menu items can appear in the LCD control panel depending on the hardware modules installed in the printer.
The components located at the control panel are: 1. MENU - Displays the menu options available in the LCD control panel. 2. ITEM - Displays the menu items within a selected menu. Also moves the cursor within the VALUE character string. 3. VALUE - Displays the values available for the selected menu item. Also used to input numbers larger than 9. Use the ITEM key to change or move the cursor to the 10s and 100s column. 4. SELECT - Selects the value that is currently shown on the LCD display. 5. POWER - Turns the printer off or on. 6. Indicator LED - Indicates the printer status based on the color of the light displayed. The indicator lights up when a printer is online (green) and blinks when a printer is printing (green) or when an error occurs on the printer (amber). When the printer encounters a non-recoverable error, the LED turns off. 7. CANCEL - Cancels the current print job. Press this button only once to cancel a queued print job. 8. RESUME - Continues a print job that is kept waiting. 9. LCD display - Displays status messages and ink levels in ink cartridges.
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rear of the printer
rear of the printer The components located at the rear of the printer are: 1. USB port - Connect the USB cable to this port. 2. HP PCL 5C/PS3 Card - Install the printer memory. 3. Rear manual feed - Holds a single sheet of paper. It must be removed to install the auto-duplex unit. 4. Rear manual feed release button - Push the buttons to slide the rear manual feed into the printer or out of the printer. 5. Power input - Attach the power cord. 6. EIO slot - Install an HP JetDirect print server in this slot (comes by default with the hp business inkjet 2600dn). 7. Parallel port - Connect the parallel cable to this port.
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front of the printer
front of the printer The components located at the front of the printer are: 1. Tray extension lock - Expands the tray to accommodate larger media sizes. Both trays 1 and 2 have tray extension locks. 2. LCD control panel - Configures printer settings and view printer messages. 3. Tray 2 base - Holds tray 2 and supports the printer. 4. Output tray - Collects the printed pages. 5. Tray 1 - Holds up to 150 sheets of paper or 80 transparencies. This is the default tray for A4. 6. Tray 2 - Holds up to 250 sheets of paper. This is the default tray for A3. 7. Front manual feed - Holds up to 10 sheets of paper or 3 transparencies. 8. Paper guides - Guides the paper into the printer.
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a u t o-duplex unit
auto-duplex unit The printer automatically prints on both sides of paper by using a printing accessory called the auto-duplex unit. The auto-duplex unit is attached at the rear of the printer. The components of the auto-duplex unit are: 1. Buttons - Press to remove the auto-duplex unit from the printer. 2. Rear cover - Remove to clear a paper jam from the auto-duplex unit. 3. Handles - Press to remove the rear cover from the auto-duplex unit.
Note
The auto-duplex unit is a standard accessory provided with the hp business inkjet 2600dn.
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specifications
Please refer to the datasheet for detailed information. Datasheet
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hardware accessories
Note
HP recommends the last two part numbers in the above table for any Intel specified laptop memory of PC-100 SDRAM (64mb/128mb) capacity.
accessories
part numb er C8219A J6057A J4169A J4167A J3110A J3111A J3263A J3264A J3265A J6035A J3258B C2387A C2388A C2950A C2951A C6518A
street price US$ 129 TBD US$ US$ US$ US$ US$ US$ US$ US$ US$ 335 479 249 289 255 530 336 199 144
Auto-duplex unit HP Jetdirect 615n EIO (10/100 Base-TX) HP JD 610N EIO [10/100] HP JD 610N EIO [TR] HP JD 600N EIO [10BT] HP JD 600N EIO [BNC] HP JD 300X [10/100] HP JD 500X [TR] HP JD 500X [10/100] HP JD 175X [10BT] HP JD170X [10BT] 64 MB SDRAM, PC-100 module 128MB SDRAM, PC-100 module HP IEEE-1284 compliant AB parallel cable, 2m HP IEEE-1284 compliant AB parallel cable, 3m HP USB A-B, 2m
hardware accessories of hp business inkjet 2600
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overview of user replaceable components
part name C8109-67016 C8108-67036 C8108-67044 C8108-67045 C4810A C4811A C4812A C4813A C4844A C4836A C4837A C4838A description Second tray (with base) svc Assy - Cleanout Trough SVC Assy - Tray Main SVC Assy - Output Tray SVC HP No. 11 Black Printhead HP No. 11 Cyan Printhead HP No. 11 Magenta Printhead HP No. 11 Yellow Printhead HP No. 10 Black ink cartridge HP No. 11 Cyan ink cartridge HP No. 11 Magenta ink cartridge HP No. 11 Yellow ink cartridge user replaceable components relative replacement rate 3% 5% 10% 10%
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compatible hp media types
Please refer to the datasheet for information on: · Compatible hp media types and details · Ordering information Datasheet
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upgrades
model upgrades Purchase the auto duplex unit (part number C8219A) and the HP Jetdirect card to upgrade from hp business inkjet 2600 to hp business inkjet 2600dn. firmware upgrades The firmware will be 100% flashable throughout the life of the product. software upgrades Upgrade the printer software by using the following URL: http://www.hp.com/support/ hp business inkjet 2600/2600dn
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CREW parts
The parts that can be removed or replaced by the user are called CREW parts. The following table lists the name and part number of the CREW parts of the hp business inkjet 2600/2600dn: part name part relative number replacement rate Diesel Printer Engine Svc Assy Door access svc (Top cover) Printhead door assy svc Second tray (with base) svc Sella Card Formatter PCA Filter assy svc C8109-67001 C8109-67010 C8109-67011 C8109-67016 C8109-67018 C8109-67024 10% 3% 5% 3% 5% 100%
CREW parts of hp business inkjet 2600/2600dn
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consumable part numbers
printheads
name part no. ink capacit y list pric e (US $) ~ $39 ~ $39 ~ $39 street price (US$)
HP No. 11 Black Printhead HP No. 11 Cyan Printhead HP No. 11 Magenta Printhead HP No. 11 Yellow Printhead
C4810A C4811A C4812A
5 cc. 5 cc. 5 cc.
~ $35 ~ $35 ~ $35
C4813A
5 cc.
~ $39
~ $35
consumable part numbers of printheads
ink cartridges
nam e part no. ink capacit y list pric e (US $) In-Box Only $38.99 street price (US$) page s out
Black ink cartridge HP No. 10 Black ink cartridge HP No. 11 Cyan ink cartridge HP No. 11 Magenta ink cartridge HP No. 11 Yellow ink cartridge
C4840A C4844A
28cc 69cc
In-Box Only ~ $34
700 1750
C4836A
28cc
$38.99
~ $34
1750
C4837A
28cc
$38.99
~ $34
1750
C4838A
28cc
$38.99
~ $34
1750
consumable part numbers of ink cartridges
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date labels
· Install-by Date - This date is printed on the retail box for both ink cartridges and printheads. Install the ink cartridges and printheads before the Install-by date for optimized performance. · Manufacture Date - This date is printed on the pouch for both ink cartridges and printheads. The number is in the following format: YYMMDDhhmm. For example, a printhead manufactured on November 19, 1999 at 1:12 pm has a Manufacture Date of 9911191312. · End-of-Warranty Date - This date is printed directly on the ink cartridges and printheads. It is the date by when the warranty period for the ink cartridges and printheads will be over.
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value added services
Embedded Web Server (EWS)
The hp business inkjet 2600/2600dn is equipped with an embedded web server that is actually a remote management tool. Using a standard Web browser, this remote management tool allows you to do the following: · View the printer and ink supplies status · View the usage and event log · Send alerts notifications · Configure printer, events, and security information · Perform printer diagnostics
hp instant support web site
It is a Web site that hosts a set of dynamic Web resources for printers. These resources help in tracking the status and usage of the printer. In addition, the hp instant support Web site helps in managing the printer and planning the purchase of consumables. Access the hp instant support Web site to view the following information: · Printer usage pattern · Error alerts · On-line troubleshooting tips for error alerts
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education and trainin g
documentation/training release notes information Includes installation and the latest printer information purpos e
Includes last minute changes and software troubleshooting tips. reference guide Procedures for setting up, maintaining, and troubleshooting the printer. setup poster Illustrated setup information. It is available on the Starter CD. Printer Driver Online Help (Windows only) Procedures for using the printer. HP Jetdirect Print Server Administrator's Guide Procedures for configuring and troubleshooting the HP JetDirect print server. Embedded Web Server Provides configuration, status, and diagnostic information about the printer. · http://www.hp.com/support/businessinkjet2600 Provides the latest · http://www.hp.com printer software, product information and support information available for the printer. HP Business Inkjet 2600 NPI training Training for authorized service providers, bench technicians, call centers, customer care centers, customer engineers, repair technicians, response centers, and software engineers. education and training available for the printer
To set up the printer.
To set up the printer.
To use the printer. To set up and troubleshoot the HP JetDirect print server.
To use the printer and troubleshoot the printer problems.
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service and support
HP offers various support services to troubleshoot and diagnose printer problems and provides instructions for service and repair. HP also provides documentation and online and telephone support for troubleshooting.
support
· Express Exchange or unit exchange by courier assist. · Support Packs available · Free repair during the 1-year warranty period
online support
HP provides several resources on the Web for troubleshooting. Access the URL http://www.hp.com/go/support for help regarding the following parameters: · Setting up and using the printer · Downloading printer drivers · Solving a problem · Ordering a product Customers can also find product information on the following Web site: http://www.hp.com
telephone support
· Available worldwide · Available free during the warranty period Representatives at Customer Care Center answer questions regarding the setup, configuration, installation, and operation of the printer. They also help troubleshoot and diagnose printer problems and provide instructions for service and repair. Before calling a Customer Care Center representative, the customer needs to provide information regarding: · Results of a configuration page · Brand and model of the computer · Operating system of the computer · Printer driver installed
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t elephone support
Before making a call, print a diagnostic page from the Toolbox utility or the LCD panel and then fill in the following information for the Customer Care Center representative. · Printer model · Serial number of the printer · Brand and model of the computer · Version of printer software · Printer driver · CPU speed · RAM size The telephone service at the HP Customer Care Center is available free of cost during the printer warranty period. Customer support representatives answer questions regarding the setup, configuration, installation, and operation of the printer. They also help troubleshoot and diagnose printer problems and provide instructions for service and repair. region phone number Africa/Middle East Argentina Australia 41 22 780 71 11 Buenos Aires: 11 4778 8380 Outside Buenos Aires: 0810 555 5520 During warranty: 3 8877 8000 After warranty: If your product is not under warranty, you can call 613 8877 8000. A per-incident, out-ofwarranty support fee of $27.50(inc GST) will be charged to your credit card. You can also call 1902 910 910 ($27.50 charged to your phone account) from 9:00 am to 5:00 PM, Monday to Friday. (Charges and support hours are subject to change without notice.) 0660 6386 · Dutch: 02 626 88 06 · French: 02 626 88 07 · Sao Paulo: 11 3747 7799 or 11 4197 4998 · Outside Sao Paulo: 0800 15 7751 or 0800 13 0999 800 36 0999 010 6564 5959 or 800 810 5959 9 800 91 9477 02 471 7327 39 29 4099 0203 4 7 288 01 43 62 34 34 0180 52 58 143 01 6189890 300 28555 36 1 252 4505 9111 682 6035 · · · ·
Austria Belgium Brazil Chile China Colombia Czech Republic Denmark Finland France Germany Greece Hong Kong Hungary India
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Indonesia Ireland Italy Japan Korea
21 350 3408 01 662 5525 02 264 10350 0570 000511 · Seoul: 02 3270 0700 · Outside Seoul: 080 999 0700 Malaysia 03 295 2566 Mexico · Mexico City: 5258 9922 · Outside Mexico City: 01 800 472 6684 New Zealand 09 356 6640 Norway 22 11 6299 Peru 0 800 10111 Philippines 2 867 3551 Poland 22 37 5065 or 22 37 5065 Portugal 1 441 7 199 Puerto Rico 1 877 232 0589 Russia 095 923 50 01 Singapore 272 5300 Spain 902 321 123 Sweden 8 619 2170 Switzerland 0 848 80 11 11 Taiwan 2 2717 0055 Thailand 2 6614000 The Netherlands 020 606 8751 Turkey 1 216 579 71 71 United Kingdom 0 207 512 5202 Venezuela · Caracas: 207 8488 · Outside Caracas: 800 10111 Vietnam 8 823 4530 call center numbers
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regional repair strategy
The regional repair strategy includes: · US Express Exchange · Europe next day unit exchange by courier assist · AP Return to bench (3-5 days) The various support packs available are: · H3676E HP Supportpack, 2-year, next-day, onsite, electronic pack (for US only) · H3675A HP Supportpack, 3-year, next-day, onsite, physical pack (for US only) · H3675E HP Supportpack, 3-year, next-day, onsite, electronic pack (for US only) · H3679E HP Supportpack, 2-year, next-day, exchange, electronic pack (for US only) · H3678A HP Supportpack, 3-year, next-day, exchange, physical pack (for US only) · H3678E HP Supportpack, 3-year, next-day, exchange, electronic pack (for US only) · H7708A HP Supportpack, 3-year, next-day exchange, physical pack (for Europe only) · H7708E HP Supportpack, 3-year, next-day exchange, electronic pack (for Europe only) · H7598A HP Supportpack, 3-year, return to HP, physical pack (for Europe only) · H7598E HP Supportpack, 3-year, return to HP, electronic pack (for Europe only) · H7615A HP Supportpack, 3-year, express repair, physical pack (for AP only) · H7615E HP Supportpack, 3-year, express repair, electronic pack (for AP only) · H7620A HP Supportpack, 1-unit, network install, physical pack · H7620E HP Supportpack, 1-unit, network install, electronic pack
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warranty period
hp product Printer software Accessories Ink cartridges and printheads Printer peripheral hardware Printer duration of limited warranty 90 days 1 year (90 days if purchased separately) End of warranty date 1 year 1 year
duration of limited warranty of hp products Warranty Strategy By Default · HP/Dealer Unit Exchange 4U · HP send a refurbished unit to customer · Customer sends defective unit back to HP · Turnaround time of 2-3 days
Support Packs
Next-Day On-site · 2 year - $275 · 3 year - $449 Next Day Exchange · 2 year · 3 year - $170 Network Install (1 unit) - $250
repair and warranty information
Hewlett-Packard warrants to the end-user customer that the HP product will be free from defects for the specified duration from the date of purchase. HP's limited warranty covers those defects that arise due to normal use.
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hewlett-packard limited warranty statement
The limited warranty statement for the printer is available in the hp business inkjet 2600/2600dn, user guide. Please refer to the document for detailed warranty information. hp business inkjet 2600/2600dn user guide
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Setup and Configure
table of contents
Setup and Configure ....................................................................................................................1 hardware setup requirements ........................................................................................................5 contents of the box .......................................................................................................................6 unpacking the printer and printer components.................................................................................9 unpacking the printer................................................................................................................9 unpacking the auto-duplex unit ..................................................................................................9 overall setup procedure ..............................................................................................................11 setting the LCD language............................................................................................................15 installing tray 2..........................................................................................................................16 installing the auto-duplex unit ......................................................................................................17 installing the hp jet direct EIO print server .....................................................................................18 installing additional memory........................................................................................................19 installing additional memory ....................................................................................................19 testing the memory installation ..................................................................................................20 installing ink cartridges ...............................................................................................................21 part number and ink capacity information .................................................................................21 expiration dates......................................................................................................................21 maintenance guidelines for ink cartridges..................................................................................21 install ink cartridges ................................................................................................................21 installing printheads...................................................................................................................23 printhead part numbers...........................................................................................................23 expiration dates......................................................................................................................23 power-on sequence.................................................................................................................23 installing printheads................................................................................................................23 maintenance guidelines for ink cartridges..................................................................................25 paper type matrix ......................................................................................................................26 paper capacity and weight matrix ...............................................................................................27 guidelines for loading paper.......................................................................................................28 printing a demo page ................................................................................................................29 software installation requirements.................................................................................................30 specifications for operating system compatibility .........................................................................30 specifications for network operating system compatibility .............................................................30 contents of software CD ROM......................................................................................................31 Windows 9X/NT4/2000 users ................................................................................................31 WinOS/2 users ......................................................................................................................31 Macintosh users......................................................................................................................31 OS2/Unix users......................................................................................................................31 startup page of CD browser........................................................................................................32 install the printer software ...........................................................................................................33 printer software components for Windows .................................................................................33 installing the printer driver if the USB cable is not connected ........................................................33 installing the printer driver if the USB cable is connected .............................................................38 installing the printer driver by using a parallel port .....................................................................38 installing the Macintosh printer software .......................................................................................42 installing the printer driver by using the Starter CD ......................................................................42 installing the printer driver by using the Chooser menu item in the Apple menu ..............................44 2-2
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installing the printer driver for printers that use AppleTalk ............................................................47 installing the printer software on Mac OS X ...............................................................................51 browsing documentation.............................................................................................................52 registering the product................................................................................................................53 customization utility.....................................................................................................................54 optional software .......................................................................................................................55 testing the software installation ....................................................................................................56 uninstalling the printer software ...................................................................................................57 installing toolbox........................................................................................................................59 web deployment of drivers..........................................................................................................60 connectivity options.....................................................................................................................61 USB cable..............................................................................................................................61 parallel cable ........................................................................................................................61 EIO .......................................................................................................................................62 connectivity specifications.........................................................................................................62 connecting to a network..............................................................................................................63 peer-to-peer network ...............................................................................................................63 client-server network ................................................................................................................63 establishing a network connection using the EIO module ................................................................64 troubleshooting setup issues.........................................................................................................65 troubleshooting power on issues...................................................................................................67 testing the software installation ....................................................................................................69 printing a diagnostic page..........................................................................................................70
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table of figures
content of the box - 1....................................................................................................................6 content of the box - 2....................................................................................................................7 unpacking the printer ...................................................................................................................9 unpacking the auto-duplex unit....................................................................................................10 setup poster - 1..........................................................................................................................11 setup poster - 2..........................................................................................................................12 installing the auto-duplex unit ......................................................................................................17 installing the HP JetDirect EIO print server......................................................................................18 removing the HP PCL 5C/PS3 Card .............................................................................................19 Pressing the DIMM.....................................................................................................................20 installing ink cartridges ...............................................................................................................22 lifting the printhead cover ...........................................................................................................24 pulling the latch forward and down.............................................................................................24 removing the protective tape from the printheads...........................................................................24 8. inserting the printheads........................................................................................................25 startup page of the CD browser...................................................................................................32 running the Starter CD ................................................................................................................42 clicking Install ............................................................................................................................43 clicking Restart...........................................................................................................................44 clicking the Apple menu .............................................................................................................44 clicking the Chooser menu item....................................................................................................45 double-clicking LaserWriter 8 ......................................................................................................45 selecting hp business inkjet 2600.................................................................................................46 clicking the Auto Setup button......................................................................................................46 displaying the installed printer.....................................................................................................47 clicking the Desktop Printer Utility alias..........................................................................................47 selecting File -> New..................................................................................................................47 selecting the Printer (AppleTalk) option .........................................................................................48 clicking the Change button..........................................................................................................48 selecting the PPD file name .........................................................................................................49 clicking the Change button in the AppleTalk Printer Selection section................................................49 selecting the AppleTalk printer name............................................................................................50 saving the desktop printer...........................................................................................................50 displaying the installed AppleTalk printer .....................................................................................51 browse documentation................................................................................................................52 customization utility.....................................................................................................................54 optional software .......................................................................................................................55 configuration page ....................................................................................................................56 uninstalling printer software - step 1 .............................................................................................57 clicking the Next button. .............................................................................................................57 uninstalling printer software - step 2 .............................................................................................58 uninstalling printer software - step 3 .............................................................................................58 connectivity options.....................................................................................................................61 configuration page ....................................................................................................................69 image diagnostics page .............................................................................................................70
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hardware setup requirements
operating system Windows 95 and Windows 98 minimum operating system requirements · · · · · · · · · · · · · · · 16-MB recommended operating system requirements Pentium 266 Mhz 32-MB RAM 40-MB free hard disk space Pentium 266 Mhz 32-MB RAM 40-MB free hard disk space Pentium 300 MHz 128-MB RAM 40-MB free hard disk space Pentium 266 Mhz 64-MB RAM 40-MB free hard disk space Pentium 266 Mhz 64-MB RAM 40-MB free hard disk space RAM
Windows Me
Windows XP
Windows NT 4.0
Windows 2000
Mac OS 8.6 or later
486DX-100 Mhz · 16-MB RAM · 30-MB free hard-disk · space Pentium 166 Mhz · 32-MB RAM · 30-MB free hard · disk space Pentium 233 MHz · 64-MB RAM · 30-MB free hard · disk space Pentium 100 Mhz · 32-MB RAM · 30-MB free hard · disk space Pentium 166 MHz · 64-MB RAM · 30-MB free hard · disk space RAM 32-MB
minimum and recommended system requirements
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contents of the box
content of the box - 1
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content of the box - 2 The hp business inkjet 2600/2600dn is packaged with the following components: · Output tray: It supports up to 100 sheets of paper. · Tray 1: It supports the following types of media: · · Paper: Up to 150 sheets · Transparencies: Up to 80 sheets · Envelopes: Up to 15 envelopes · Cards: Up to 60 cards · Tray 2: It can support up to 250 sheets of plain paper and HP media.
Note
Tray 1 is the default tray for A4 size media and tray 2 is the default tray for A3 size media. To change the default tray setting use the Service menu.
· Tray 2 base: It supports tray 2 and is the base of the printer. · Auto-duplex unit: It is an optional accessory for the hp business inkjet 2600 Base SKU. It is however available in the hp business inkjet 2600dn. The auto-duplex unit is used to print on both sides of a paper.
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· Ink cartridges box: It includes four ink cartridges of the following colors:
· Black No. 10 · Cyan No. 11 · Magenta No. 11 · Yellow No. 11 · Printheads box: It includes four printheads of the following colors: · Black No. 11 · Cyan No. 11 · Magenta No. 11 · Yellow No. 11 · Reference guide: It provides information to set up the printer. · Setup poster: It provides illustrated setup information. · Front panel label: It provides labels that identify the LCD control panel parts. · Power cord: It connects the printer to a power outlet. · Starter CD: It enables you to perform the following activities: · Install the printer software · Browse documentation · Register the product · Create a custom software installer · Install the optional software
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unpacking the printer and printer components
unpacking the printer
The printer box consists of the following components on the basis of the types of SKUs: · hp business inkjet 2600 Base SKU: Packaged with the base printer · hp business inkjet 2600dn SKU: Packaged with the base printer, hp jetdirect 610n EIO internal print server, and the auto-duplex unit.
unpacking the printer The steps to unpack the printer and its components are: 1. Unpack the printer. 2. Remove the packing tape and shipping foam.
unpacking the auto-duplex unit
To print on both sides of paper automatically use the auto-duplex unit. It is an optional accessory that is available with the hp business inkjet 2600dn SKU. The auto-duplex unit can be purchased separately for the hp business inkjet 2600 Base SKU.
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unpacking the auto-duplex unit The steps to unpack the auto-duplex unit are: 1. Unpack the auto-duplex unit. 2. Remove the packing tape and shipping foam.
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overall setup procedure
setup poster - 1
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setup procedure Unpack the printer and its components Install the printer trays
setup poster - 2 steps 1. Unpack the printer. 2. Remove the packing tape and shipping foam. Installing tray 2 1. Position the tray 2 base in the location where you want to place the printer. 2. Lift the printer and align it with the tray 2 base and set the printer on top of the tray 2 base. 3. Place the tray 2 cover on the end of the tray. 4. Align tray 2 with the opening in the tray 2 base and slide the tray into the base until it snaps into place.
Installing the output tray
1. Align the output tray with the slots above the tray 1 opening. 2. Slide the output tray firmly into the printer until it snaps into place.
Installing tray 1
1. Slide tray 1 into the printer below the output tray until it snaps into place.
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Install the auto-duplex unit
Load paper and configure media sizes and types
Connect the power cord and turn on the printer Install ink cartridges
Install and align the printheads
1. Push the rear manual feed release buttons and slide the rear manual feed out of the printer, simultaneously. 2. Slide the auto-duplex unit into the printer. 1. Pull the tray out of the printer. To load tray 2, remove the tray 2 cover. 2. Slide the paper length guide and paper width guide to their outermost positions. 3. To load paper larger than legal size, extend the tray. 4. Place paper into the tray: o Up to 150 sheets of paper or 80 sheets of transparencies into tray 1 o Up to 250 sheets of paper into tray 2 5. Slide the paper length guide and paper width guide until they fit against the media. 6. Replace the tray 2 cover if tray 2 is loaded. 7. Align the tray with the opening in the printer and slide it back into place. 8. In the LCD control panel, set the type and size of paper loaded in each tray. 1. Connect the power cord to the printer and an alternating current power outlet. 2. Turn on the printer. 1. Lift the ink cartridge cover and remove each ink cartridge from its package. 2. Align the colored arrows and insert each ink cartridge into its respective color-coded socket. 3. Press each ink cartridge to ensure proper contact. 1. Ensure that the printer is turned on. 2. Lift the printhead cover. 3. Pull the latch forward and down to release the hook from the carriage lock. Next, lift and push the latch toward the rear of the printer. 4. Remove each printhead from its package and remove the protective tape from each printhead. 5. Insert each printhead into its respective colorcoded socket. 6. Press each printhead to ensure proper contact. 7. Lift the latch so that the hook catches the carriage lock. Next, push the latch towards the rear of the printer. 8. Close the printhead and ink cartridge covers. 9. Wait while the printer initializes printheads. When the initialization is complete, an alignment page prints.
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Install the printer software and connect the interface cable
Windows · Installing the printer driver if the USB cable is not connected · Installing the printer driver if the USB cable is connected · Installing the printer driver by using a parallel port · Installing the printer driver by using a network connection
Macintosh
· · · Installing the printer software on Mac OS 8.6 to 9.1 using a USB cable Installing the printer software on Mac OS 8.6 to 9.1 using a network connection Installing the printer software on Mac OS X
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setting the LCD language
Configure the printer to display messages and print configuration pages in the required language.
Note
When the printer is turned on for the first time, you can set the language to display messages in a different language.
The steps to configure the LCD control panel language are: 1. Turn off the printer. 2. Turn on the printer while holding down the VALUE button on the LCD control panel simultaneously. 3. Press VALUE to scroll through the language list. 4. Press SELECT to confirm the language selection.
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installing tray 2
The steps to install tray 2 are: 1. Remove the tape on the tray 2 base. 2. Position the tray 2 base in the location where you want to place the printer. The printer is designed to fit directly on top of the base. 3. Lift the printer and align it with the pin on the tray 2 base.
Note
Ensure that you remove the tape on the tray 2 base.
4. Set the printer on top of the tray 2 base. 5. Place the tray 2 cover towards the end of the tray. 6. Align tray 2 with the opening in the tray 2 base, and then slide the tray into the base until it snaps into place.
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installing the auto-duplex unit
Use the auto-duplex unit to print on both sides of paper. The auto-duplex unit is packaged with the hp business inkjet 2600dn. It can be purchased separately for the hp business inkjet 2600. When printing on both sides of paper, the printer might require additional memory.
Note
When the auto-duplex unit is installed, the rear manual feed is unavailable.
The steps to install the auto-duplex unit in the printer are: 1. Slide the rear manual feed out of the printer by pushing the rear manual feed release buttons. 2. Slide the auto-duplex unit into the printer.
installing the auto-duplex unit
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installing the hp jet direct EIO print server
HP Jetdirect external or internal print server. The HP Jetdirect printer server can be used in both client-server and peer-to-peer network configuration. The hp business inkjet 2600dn has a preinstalled HP Jetdirect 615n (EIO) internal print server. If you have purchased an hp business inkjet 2600, purchase the internal HP Jetdirect print server separately.
Note
In case of an hp business inkjet 2600dn, do not install the HP JetDirect print server.
Caution electricity. To prevent the build up of static electricity: Maintain contact with a bare sheet metal
surface on the printer. Wear a grounding wrist strap. Handle the print server with caution. Avoid touching the electronic components or circuit paths.
The HP Jetdirect EIO print server contains electronic components that can be damaged by static
Note
HP recommends users to buy the ID 615 for network connection.
The steps to install the HP Jetdirect EIO print server are: 1. Turn off the printer and unplug the power cord. 2. Unscrew and remove the metal plate at the rear of the printer. 3. Insert the print server by aligning it with the guide rails in the printer. 4. Press the print server into the slot. 5. Tighten each thumbscrew, alternatively, until both the screws are secure. 6. Connect the network cable to the print server.
installing the HP JetDirect EIO print server
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installing additional memory
installing additional memory
The printer has one Dual Inline Memory Module (DIMM) slot for upgrading printer memory. The DIMMs are available in 64MB & 128 MB for a maximum of 176 MB. Purchase additional memory as an accessory.
Note
Any laptop memory, which is Intel specified PC-100 SDRAM (64mb/128mb) capacity will work with the printer. However, hp recommends the 2 part numbers C2387A & C2388A.
Caution Alternatively, touch the surface of the antistatic package of the DIMM and the bare metal on
the printer.
Static electricity can damage DIMMs. Ensure that you wear an antistatic wrist strap.
The steps to install additional printer memory are: 1. Print a configuration page to note the memory capacity of the printer before adding more memory. 2. Turn off the printer. 3. Unplug the power cord and disconnect all cables. 4. Remove the HP PCL 5C/PS3 Card from the rear of the printer by loosening the two thumbscrews.
removing the HP PCL 5C/PS3 Card 5. Remove the DIMM from the antistatic package. Align the DIMM with the DIMM slot on the HP PCL 5C/PS3 Card.
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Note
Ensure that the locks on either side of the DIMM slot are open or facing outward.
6. Press the DIMM into the slot at an angle until the locks on either side of the DIMM snap into place.
Pressing the DIMM 7. Press the DIMM further until it snaps against the card. 8. Replace the HP PCL 5C/PS3 Card and fasten the two thumbscrews. 9. Reattach the cables and power cord. Turn on the printer and test the DIMM.
testing the memory installation
After installing additional printer memory, test the memory installation. The steps to test the memory installation are: 1. Ensure that READY appears on the LCD control panel when the printer is turned on.
Note
If an error message appears, the DIMM might be installed incorrectly.
2. Print a configuration page. 3. Compare the memory section of the configuration page with the configuration page printed before the DIMM installation. If the amount of memory has not increased, perform the following checks: · The DIMM might not be installed correctly. Reinstall the DIMM. · The DIMM might be defective. Use a different DIMM.
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installing ink cartridges
part number and ink capacity information
part number C4840A C4844A C4836A C4837A C4838A name Black ink cartridge HP No. 10 Black ink cartridge HP No. 11 Cyan ink cartridge HP No. 11 Magenta ink cartridge HP No. 11 Yellow ink cartridge ink cartridge specifications ink capacity 28cc 69cc 28cc 28cc 28cc
expiration dates
· Install-by date: The Install-by date is printed on the retail box for ink cartridges. Install the ink cartridges before the date given in the Install-by date for optimized performance. · End-of-Warranty date: The End-of-Warranty date is printed on the ink cartridges. The End-of-Warranty date specifies the date by which the warranty period for the ink cartridges end.
maintenance guidelines for ink cartridges
· Keep the ink cartridges sealed in the original packaging until ready to use. · Keep the opened ink cartridges in the printer or sealed in a plastic bag. · Store ink cartridges at room temperature. · Use a first-in first-out inventory process to avoid having expired ink cartridges in stock. · Power off the printer by pressing the Power button to return the Carriage to the Service Station. The Service Station caps the printhead ink nozzles to prevent them from drying.
install ink cartridges
The steps to install ink cartridges are: 1. Lift the ink cartridge cover and remove each ink cartridge from its package. 2. Align the colored arrows and insert each ink cartridge into its respective color-coded socket. 3. Press each ink cartridge to ensure proper contact.
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installing ink cartridges
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installing printheads
printhead part numbers
part number C4810A C4811A C4812A C4813A name HP HP HP HP No. 11 Black Printhead No. 11 Cyan Printhead No. 11 Magenta Printhead No. 11Yellow Printhead
printhead specifications
expiration dates
· Install-by date: The Install-by date is printed on the retail box for printheads. Install the printheads before the date given in the Install-by date for optimized performance. · End-of-Warranty date: The End-of-Warranty date is printed on the printheads. The End-ofWarranty date specifies the date by which the warranty period for the printheads end.
power-on sequence
Perform the power-on sequence to unlock the carriage and uncap the pens. This must be done before the printheads can be changed. In a physical no power situation (no-power connection or power cord) undo the filter to unlock the carriage and uncap the printheads. The steps to perform the power-on sequence are: 1. Insert the power cord into the power input slot. 2. Power on the printer. 3. Undo the filter in a no-power setting.
installing printheads
The steps to install printheads are: 1. Ensure that the printer is turned on and the ink cartridges are installed. 2. Lift the printhead cover.
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lifting the printhead cover 3. Pull the latch forward and down to release the hook from the carriage lock.
pulling the latch forward and down 4. Lift and push the latch toward the rear of the printer. 5. Remove each printhead from its package and remove the protective tape from each printhead.
removing the protective tape from the printheads 6. Insert each printhead into its respective color-coded socket.
Note
The color sequence of printheads is different from the color sequence of ink cartridges.
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inserting the printheads 7. Press each printhead to ensure proper contact. 8. Lift the latch so that the hook catches the carriage lock. Next, push the latch towards the rear of the printer. 9. Close the printhead and ink cartridge covers. 10. Ensure that there is paper in Tray 1. 11. Wait while the printer initializes printheads. When the initialization is complete, an alignment page prints.
maintenance guideline s for ink cartridges
· Keep the printheads sealed in the original packaging until ready to use. · Keep the printheads that are open in the printer or sealed in a plastic bag. · Store printheads at room temperature. · Power off the printer by pressing the POWER button. Powering off with the POWER button returns the Carriage to the Service Station. The Service Station caps the printhead ink nozzles to prevent them from drying.
Note
Turn on the power to install the print heads.
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paper type matrix
media types tray tray 2 1 Y Y manual feed units Y autoduplex unit Y
Everyday paper (HP Office Paper/HP Office Recycled Paper/HP Multipurpose Paper) Business communication paper (HP Bright White Inkjet/HP Professional Brochure and Flyer Paper /HP Premium Inkjet/Heavyweight Paper) Presentation paper(HP Premium Inkjet Transparency Film/HP Premium Plus Inkjet/Transparency Film) Photo paper (HP Premium Plus Photo Paper/HP Premium Photo Paper/HP Photo Paper/HP Colorfast Photo Paper/HP Photo Quality Paper) Design paper (HP Design Glossy Paper/HP Design Heavyweight Paper)
Y
Y
N (Only Heavyweight Brochure and Bright White papers) N
Y
Y
Y
N
Y
N
Y
N
Y
N
Y
N
paper types supported by hp business inkjet 2600/2600dn Some media, such as envelopes and cards, can only be used with tray 1 or the rear manual and might damage the printer and auto-duplex unit.
Caution feed. Using this media in tray 2, the front manual feed, or the auto-duplex unit can cause jams
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paper capacity and weight matrix
tray or bin Tray 1 size or type of paper · · · · Paper Transparencies Envelopes Cards weight · · · · Tray 2 Paper Front · Paper manual feed · Transparencies Rear manual feed · · · · Paper Transparencies Envelopes Cards 60 to · · · · · · Auto-duplex Paper unit 60 to capacity Up to 150 sheets Up to 80 transparencies Up to 15 envelopes Up to 60 cards 250 plain paper Up to 10 sheets Up to 3 sheets Single sheet N.A. N.A. N.A.
60 to 135 · g/m2 N.A. · 75 to 90 g/m2 · 110 to 199 g/m2 · 135 g/m2 Up to 60 to 135 · g/m2 · N.A. 60 to 270 · g/m2 · N.A. · 75 to 90 · g/m2 110 to 199 g/m2 135 g/m2 N.A.
supported paper capacity and weight
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guidelines for loading paper
The guidelines for loading paper are: · Extend paper trays to print on paper larger than the legal size, such as 11x17 inches, Super B/A3+, A3, and B5. · Insert paper in portrait orientation. To print in landscape orientation, make the appropriate selection through the software. · Load only one type of paper at a time into the paper path to prevent jams. When using a different type of paper, remove the existing paper and realign it with new paper before loading. · Use paper or transparency that conforms to printer specifications. · Avoid using paper that is heavily textured or does not accept ink. · Use paper whose margins match or exceed the minimum margin settings in portrait orientation. · Change the paper settings in the printer to use a new type or size of paper in a tray. Settings in the printer driver and software application override LCD control panel settings.
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printing a demo page
Print a demo page to check the printer setup. You can print a demo page without connecting the printer to the computer. The demo page does not ensure that the computer and printer are properly connected because they are independent of each other. The steps to print a demo page by using the LCD control panel are: 1. Press the MENU button until INFORMATION MENU appears on the LCD. 2. Press the ITEM button until PRINT DEMO appears. 3. Press the SELECT button.
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software installation requirements
specifications for operating system compatibility
· Windows 95 · Windows 98 · Windows Me · Windows NT 4.0 · Windows 2000 · Windows XP · Mac OS 8.6 and later (including Mac OS X) · AutoCAD releases 13, 14, and AutoCAD 2000
specifications for network operating system compatibility
hp business inkjet 2600 · Windows 95/98/Me · Windows NT 4.0/2000/XP hp business inkjet 2600dn · Windows 95/98/Me · Windows NT 4.0/2000/XP · Novell NetWare 4.x, 5.x, NDS, and NDPS · HP-UX 10.20, 11.x · Solaris 7, 8 · RedHat Linux 6.2 · SuSE Linux 6.4 · Mac OS 8.6 and later
· Networking solutions provided by the network operating system vendors
· IBM OS/2 Warp 4.x, AIX 3.2.5 and later · MPE-iX · Artisoft LANtastic
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contents of software CD ROM
Windows 9X/NT4/2000 users
· User-friendly CD shell · Win 9X/Me/NT4/2000 PCL5C and PScript printer drivers and Installer · Documentation: · Release Notes · User Guide · HP Jetdirect Administrators Guide · Diesel Web site · Web Register · Administrative Tools: · Embedded Web Server · Optional software: · Make Disk Software · HP Web JetAdmin · PANTONE Color Palettes
WinOS/2 users
· User Guide · Release Notes
Macintosh users
· User Friendly CD Shell · Apple PS LaserWriter printer driver, Diesel PPD, and Installer · Web Register · User Guide · Diesel Web site · Release Notes
OS2/Unix users
· Readme files in corresponding sub-directories · Solutions available on IBM Website
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startup page of CD browser
startup page of the CD browser The startup page of the CD browser consists of the following options: 1. Printer driver: Install the necessary software from the computer or the network. 2. Browse documentation: Browse the latest documentation available for the printer. 3. Register product: Register the printer by using this option. 4. Customization utility: Create a custom software installer that can be copied to floppy disks, the local hard drive, or the network drive. 5. Optional software: Install various optional software that are available for the printer.
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instal