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HP DeskJet 300 Series Printer Family Technical Support Solutions Guide
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HP DeskJet 300 Series Printer Family Technical Support Solutions Guide
HP DeskJet Portable, DeskJet 310, DeskJet 320 and DeskJet 340
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HP Part Number 5960-9677 Printed in U.S.A. September 1995 Edition
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Notice
The information contained in this document is subject to change without notice. HEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
© Copyright Hewlett-Packard Company 1995 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
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Publication History
This document is the second Technical Support Solutions Guide (TSSG) for the DeskJet 300 Series printer family. The printing history of this guide is: First Edition . . . . . . . . . . . . . . September 1994 Second Edition . . . . . . . . . . . . September 1995
Trademark Credits
AGFA is a registered trademark of Agfa-Gevaert AG. Arial is a U.S. registered trademark of the Monotype Corporation. CG Times, a product of Agfa Corporation, is based on Times New Roman under license from the Monotype Corporation plc. ColorSmart is a trademark of Hewlett-Packard Co. Gill Sans® is a U.S. registered trademark of the Monotype Corporation. Lucida® is a U.S. registered trademark of Bigelow & Holmes Inc. Lucida Casual fonts are copyrighted © 1993 by Bigelow & Holmes Inc. Patent Pending Microsoft® is a U.S. registered trademark of Microsoft Corporation. MilestonesTM is a trademark of Monotype Corporation. PL is a trademark of Photo Lettering Inc. REt is a trademark of Hewlett-Packard Co. Scalable type outlines are licensed from Agfa Corporation. Times Roman, Helvetica, and Univers are trademarks of Linotype AG and its subsidiaries. TrueType is a U.S. registered trademark of Apple Computer, Inc. Univers is a trademark of Linotype AG and its subsidiaries. WindowsTM is a trademark of Microsoft Corporation.
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Conventions
This document uses special conventions to clarify information and ensure your safety and the safety of the product. Pay special attention to the information highlighted in the following ways: Italic type is used for the titles of publications and for emphasis in a paragraph.
Warning Caution
Note
Warning text is used where danger to an individual can develop.
Caution text is used where a risk of damage to equipment can develop.
Note text is used for special instructions.
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About This Guide
This guide is designed as a reference for people who provide post-sale technical support to end-users of the HP DeskJet Portable, HP DeskJet 310, HP DeskJet 320 and HP DeskJet 340 printers. It represents a collection of information gathered from Hewlett-Packard's dealer and end-user support organizations. The purpose of this guide is to provide answers to frequently asked questions and solutions to common problems. While the content of this guide is quite comprehensive, it is not all inclusive. It is not a substitute for other types of product documentation, such as the User's Guide and Quick Start.
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1
Product Information
Chapter Contents
Section Title Model Numbers and Product Positioning . . . . . . . . HP DeskJet Portable old and new models . . . . . . Support Tools . . . . . . . . . . . . . . . . . Features and Benefits . . . . . . . . . . . . . . Views . . . . . . . . . . . . . . . . . . . . Similarities and Differences . . . . . . . . . . . . With Non-Portable HP DeskJet Family Printers . . . . Between the HP DeskJet 300 Series Printers . . . . . Printer Options . . . . . . . . . . . . . . . . Power Cord, Rapid Recharger, and Battery Pack Part Numbers Supplies and Accessories . . . . . . . . . . . . . User Documentation . . . . . . . . . . . . . . Internal Fonts . . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . . . . Performance Specifications . . . . . . . . . . . Reliability Specifications . . . . . . . . . . . . Graphics Resolution . . . . . . . . . . . . . . Interface Specifications . . . . . . . . . . . . Battery Pack Specifications . . . . . . . . . . . Physical Specifications . . . . . . . . . . . . . Packaging Dimensions Specifications . . . . . . . . Electrical Specifications . . . . . . . . . . . . Environmental Specifications . . . . . . . . . . Product Safety Specifications . . . . . . . . . . Paper Handling Specifications . . . . . . . . . . Printable Area . . . . . . . . . . . . . . . . Hewlett-Packard Print Cartridge Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 1-2 1-2 1-3 1-3 1-5 1-7 1-7 1-8 1-9 1-11 1-13 1-14 1-16 1-18 1-18 1-19 1-19 1-19 1-19 1-20 1-22 1-23 1-24 1-25 1-26 1-27 1-29
Product Information
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Model Numbers and Product Positioning
There are four printers in the HP DeskJet 300 Series printer family: · · · · HP DeskJet 340 HP DeskJet 320 HP DeskJet 310 HP DeskJet Portable
Table 1-1. The HP DeskJet 300 Series Printer Model Numbers and Product Positioning Printer Model Number C2655A Model Status Available Available only in Japan Available in Japan only Available Available No longer available Available in Asia Pacific only1 Product Positioning HP's DeskJet family inkjet printer for notebook PC users with optional color and 600 by 300 addressable rasterpoints per inch resolution HP's DeskJet family inkjet printer for notebook PC users with optional color and 600 by 300 addressable rasterpoints per inch resolution HP's DeskJet family inkjet printer for notebook PC users with optional color and 600 by 300 addressable rasterpoints per inch resolution HP's DeskJet family inkjet printer for notebook PC users with optional color and 300 by 300 dots per inch resolution HP's DeskJet family inkjet printer for notebook PC users with optional color and 300 by 300 dots per inch resolution HP's DeskJet family inkjet printer for notebook PC users with black printing only and 300 by 300 dots per inch resolution HP's DeskJet family inkjet printer for notebook PC users with black printing only and 300 by 300 dots per inch resolution
HP DeskJet 340 Printer
HP DeskJet 320 Printer
C2634A
HP DeskJet 320 Printer with Desktop Sheet Feeder bundled HP DeskJet 310 Printer HP DeskJet 310 Printer with Desktop Sheet Feeder bundled HP DeskJet Portable Printer
C2637A
C2621A C2622A
C2614A
HP DeskJet Portable Printer with Desktop Sheet Feeder bundled
C2624A
1. Available only in: Australia, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Singapore, Taiwan, Thailand and some other Asian countries.
HP DeskJet Portable old and new models
As shown in the table above, there are two models of the HP DeskJet Portable, black-only printer. The old model, C2614A, is no longer available. The new model, C2624A, is bundled with a sheet feeder and sold only in the Asia Pacific. There are some minor hardware and firmware differences between these two models. This guide reveals these differences in footnotes to the general information on the HP DeskJet 300 Series printer family. You can identify these two different printer models by the model number printed on the serial number label in the printer's battery compartment. This label has C2614A for the old model and C2624A for the new model.
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Product Information
Support Tools
Hewlett-Packard recommends the following tools for supporting HP DeskJet 300 Series printers. · · · · · Dial caliper or accurate linear scale Tissue paper Cotton swabs, such as part number 9300-0767 Clean lint-free soft cloth Brush or small computer vacuum cleaner
Features and Benefits
Table 1-2. HP DeskJet 300 Series Printer Features and Benefits Feature Benefit Letter-quality output at an affordable price.
Black output resolution: · 300 by 300 DPI (HP DeskJet 310 and Portable) · 600 by 300 addressable rasterpoints per inch (HP DeskJet 340 and 320) Prints on plain paper Drop-on-demand thermal inkjet printing Works from a power adapter, an optional battery pack, or optional rapid recharger Sheet feeder that detaches easily from the printer 2 to 3 pages per minute printing Support for major MS DOS and all Windows 3.x applications The HP DeskJet 340 supports all major macintosh computers using the 68030 chip Supports color1 graphics output with major MS DOS applications Supports all Windows applications in color1 using the HP printer driver, included with the printer. The HP DeskJet 340 and 320 comes with the enhanced HP ColorSmart printer driver High-quality color1 graphics capability Kerning of the CG Times and Univers internal fonts Internal landscape fonts
1. The HP DeskJet Portable only prints black.
No special paper required. Proven reliable, letter-quality, and quiet printing solution. Flexible power requirements for greater versatility and portability. Power adapter and rapid rechargers can run from the voltage and frequency of any country or region's AC power. Flexible media handling without sacrificing portability. The sheet feeder can load paper, transparencies and labels automatically. Fast generation of hard-copy output. Confidence in software compatibility.
Good coverage of the top-tier graphics packages in the DOS environment. Confidence in software compatibility for color printing. Produces vibrant colors at the touch of a button. Create high-quality color documents. Increased satisfaction in the overall appearance of printed text. Useful for spreadsheet applications.
Product Information
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Table 1-2. HP DeskJet 300 Series Printer Features and Benefits (Continued) Feature Benefit Create any size text needed in Windows 3.1. (For more information on printing capabilities with Windows 3.0 and 3.1, see table 4-2, "Selecting Printer Drivers for an HP DeskJet 300 Series Printer.") 256 levels of grayscale with enhanced dithering using the current HP DeskJet 300 Series printer driver. Can be used for HP and third-party solutions for fonts not built into the printer and emulations. HP Greek, Cyrillic, Turkish and East Central Europe fonts are currently available. Create effective high-quality presentations in black or color. Print vibrant color documents. Create high-quality pages in black or color. Easy to replace. Smudge-resistant permanent ink. Same convenient, clean, and easy to use solution as black, only for color printing. Maintain a long life of letter-quality output from black and color print cartridges.
TrueType scalable fonts support in Windows using the HP printer driver included with the printer The HP DeskJet 340 also supports HP, TrueType and Type 1 Postscript scalable fonts Grayscale output in Windows using the HP printer driver Expansion slot for PCMCIA Type 1.0 card
Transparency support (black and color1) Presentation quality color output capability using HP Premium Paper1 HP Premium Glossy Paper support (black and color)1 Customer replaceable black print cartridge with water resistant ink Compatible with the tri-chamber color print cartridge, part number 51625A (cyan, magenta, and yellow inks)1 Print cartridge storage container available with the Color Kit1
1. The HP DeskJet Portable only prints black.
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Product Information
Views
access door paper release button
paper output slot
printer stands1
paper feed slot
power socket
parallel interface port
battery compartment
Figure 1-1. The HP DeskJet 300 Series Printer
printer settings menu2 out-of-paper sensor print cartridge/print cartridge cradle paper release button
Figure 1-2. The HP DeskJet 300 Series Printer (Internal View)
1. 2. The printer stands are not available with the HP DeskJet 340 The HP DeskJet 340 does not have the printer settings menu. Use the print setup or the DJPMenu to set the configuration for this printer.
Product Information
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Figure 1-3. The HP DeskJet 340 Printer and Portable Sheet Feeder in Operating Mode
Figure 1-4. The HP DeskJet 300 Series Printer in Operating Mode
Figure 1-5. The HP DeskJet 300 Series Printer and Desktop Sheet Feeder in Operating Mode
Figure 1-6. The HP DeskJet 300 Series Printer and Desktop Sheet Feeder in the Manual Feed Mode
DJP4
Figure 1-7. The HP DeskJet 300 Series Printer and Desktop Sheet Feeder in Transport Mode
Note
· For physical dimensions, see "Physical Specifications" later in this chapter. · For sheet feeder callouts, see "Operating the Printer with the Sheet Feeder" in chapter 3.
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Product Information
Similarities and Differences
Table 1-3 discusses similarities and differences between the portable HP DeskJet 300 Series printer family and the desktop HP DeskJet 500 Series printer family.
Table 1-3. Similarities to and Differences from Non-Portable HP DeskJet Family Printers Similarities Black Print Cartridge Compatibility The DeskJet 300 printers can use the same black print cartridge, the 51633A, as other DeskJet family printers. Colour Print Cartridges For printing in color, the DeskJet 340, 320 and 310 can use the specially designed color print cartridge 51625A. The DeskJet 500C, 550C and 560C printers use the same color print cartridge. Centronics Parallel Interface The DeskJet 300 Series printers have the same Centronics parallel interface capabilities as other DeskJet family printers. Repair Strategy The DeskJet 300 Series printers are supported on a centralized repair program. Support personnel determine if the printer has a hardware problem and ship the printer to a centralized repair location for repair. HP PCL Level 3 Programming Language Support The DeskJet 300 Series printers are compatible with all level 3 commands in the HP PCL programming language. However, they do not support all the extensions of other HP DeskJet family printers. Large Selection of Fonts The DeskJet 300 Series printers support a wide selection of printer fonts comparable to the fonts available for other DeskJet printers. Differences Portability The DeskJet 300 Series printers are the only printers in the DeskJet printer family designed specifically for portability. This design includes an optional sheet feeder that folds flat for transportation. Color Printing The DeskJet 340, 320 and 310 printers, like the DeskJet 500C, can produce full-page 300 dpi color graphics but cannot print color ASCII text. The DeskJet 310, 320 and 340 printers, like the DeskJet 500C, can use the color print cartridge to produce "composite black" on pages with color. The DeskJet 550C, 560C, 1200C, and 1200/PS are the only printers in the DeskJet printer family that can combine black from a black print cartridge on a page with color from a color print cartridge without changing cartridges. High Capacity Print Cartridge Not Recommended for the DeskJet 300 Series Printers The high capacity print cartridge 51626A does not transport well, particularly at higher altitudes. It is not recommended for DeskJet 300 Series printers. No RS-232-C Serial Interface The DeskJet 300 Series printers do not have an RS-232-C serial interface. Different Expansion Slots The DeskJet 300 Series printers are not compatible with the optional plug-in cartridges designed for other HP DeskJet family printers. They have a single card slot for a PCMCIA Type 1.0 card. Multi-voltage Power Adapter The DeskJet 300 Series printers are not compatible with the power modules for desktop DeskJet family printers. The DeskJet 300 Series uses a multi-voltage power adapter, universal rapid recharger, and battery pack incompatible with all other DeskJet family printers. No Downloaded Fonts The DeskJet 300 Series printers do not support downloaded fonts. The DeskJet 500 Series printers can use downloaded fonts. Media Support The DeskJet 300 Series printers do not support printing on envelopes. The DeskJet 500 Series printers can print on envelopes.
Product Information
1-7
Table 1-4 compares the members of the HP DeskJet 300 Series printer family.
Table 1-4. Similarities and Differences Between the HP DeskJet 300 Series Printers Similarities General Performance The DeskJet 300 Series family are compact highperformance printers that can be moved easily when needed. They can produce output of quality comparable to that of desktop DeskJets and can print about as fast. Portability The DeskJet 300 Series are the only printers in the DeskJet family designed for portability on demand. They are light and convenient to carry, and can be folded flat for transportation with the same optional sheet feeder. In addition, these printers are not chained to AC receptacles and extension cords -- they can be run from an optional camcorder-type battery pack. 51633A/51633M Black Print Cartridge Compatibility DeskJet 300 Series printers use the same black print cartridge: the 51633A or 51633M. The high capacity black print cartridge 51626A is not recommended for use with these printers. Centronics Parallel Interface DeskJet 300 Series printers have the same Centronics parallel interface capabilities as other DeskJet family printers. No RS-232-C Serial Interface These printers do not have an RS-232-C serial interface. Powering the Printer All DeskJet 300 Series printers work with the multi-voltage power adapter. They can also run from battery power or from an optional universal rapid recharger. Same Card Slot1 All DeskJet 300 Series printers except the DeskJet 340 have a single card slot for a PCMCIA Type 1.0 card. Envelopes Not Supported None of these printers support printing on envelopes. Repair Strategy All of the DeskJet 300 Series printers are supported on a centralized repair program. Support personnel determine whether the printer has a hardware problem and ship the printer to a centralized location for repair. HP PCL Level 3 Programming Language Support All these printers are compatible with all level 3 commands in the HP PCL programming language. However, they do not support all the extensions of other DeskJet family printers. Warranty All of the DeskJet 300 Series printers have the same one year warranty.
1. All these printers can print demonstrations using a PCMCIA card that fits into the printer's card slot. The DeskJet 310, and 320 should be able to print from the U.S. Demo card designed for the card slot of the DeskJet Portable, but not from the Europe Demo card. DeskJet Portable localized font cards also work with the DeskJet 310 and 320 .
Differences Color Printing The DeskJet 340, 320 and 310 printers can produce, with the optional Color Kit, full-page color graphics. The DeskJet Portable cannot. None of these printers can print color ASCII text. (The HP DeskJet 320 and 340 come with the HP ColorSmart printer driver which produce vibrant colors at the touch of a button.) Color Print Cartridges For printing in color, the DeskJet 340, 320 and 310 printers can use the color print cartridge 51625A. The DeskJet Portable uses the 51633A black print cartridge. Different AC Power Devices Included The DeskJet 340, 320 and 310 printers are shipped with a small, light, automatic-switching worldwide power adapter and a country-specific power cord. The DeskJet Portable may be shipped with a country-specific power module with a permanently attached power cord. This power module is not recommended for use with other DeskJet Series printers. Media Support The DeskJet 340, 320 and 310 printers permit users to load transparencies from the sheet feeder. Users can also hand feed the transparencies. The DeskJet Portable requires that users hand feed transparencies one at a time. Output Resolution The DeskJet 340 and 320 have 600 by 300 addressable rasterpoints per inch black output resolution. It also makes use of HP's REtTM (Resolution Enhancement technology). REt provides curve smoothing to enhance print quality. The DeskJet 310 and the DeskJet Portable only support 300 by 300 dpi. Mac Adapter Cable The Deskjet 340 printer permits users to connect it a Macintosh computer using a special Mac adapter cable.
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Product Information
Printer Options
The HP DeskJet 340, 320 and 310 printers have the same worldwide power adapter for all countries (part number 0950-2435); the power cord and documentation vary with the region's needs. Some HP DeskJet Portable printers may have country-specific power modules with a permanently attached power cord; others will have the same worldwide power adapter as the HP DeskJet 340, 320 and 310. When replacing an HP DeskJet Portable country-specific power module, you must order a new worldwide power adapter as well as a country-specific power cord listed in the table below.
Note · For HP DeskJet 300 Series printer supplies and accessories, see table 1-8. · The HP DeskJet 320 and 310 can be purchased together with a sheet feeder. In this case, they have a different part number from that shown in the table below, as given in the table footnotes 1 and 2. Table 1-5. HP DeskJet 300 Series Printer Options Region or Country Argentina and Uruguay Australia Brazil Canada (English) Canada (French) Denmark (Danish) Denmark (English) East Central Europe Europe (Dutch) Europe (English) Europe (French) Finland France HP DeskJet 340 Printer Option Number1 C2655A #AC8 C2655A #ABG C2655A #ABA C2655A #ABC C2655A #ABY C2655A #AKG C2655A #ACU C2655A #ABB C2655A #ABX C2665A #ACS HP DeskJet 320 Printer Option Number1 C2634A #AC8 C2634A #ABG C2634A #AC4 C2634A #ABA C2634A #ABC C2634A #ABY C2634A #ACE C2634A #AKG C2634A #ABB C2634A #ACS C2634A #ABX HP DeskJet 310 Printer Option Number1 C2621A #AC8 C2621A #ABG C2621A #AC4 C2621A #ABA C2621A #ABC C2621A #ABY C2621A #ACE C2621A #AKG C2621A #ABB C2621A #ACS C2621A #ABX HP DeskJet Portable Printer Option Number1 C2614A #AC8 C2614A #ABG C2614A #AC4 C2614A #ABA C2614A #ABC C2614A #ABY C2614A #ABB C2614A #ACS C2614A #ABX Power Cord Included2 Language of User Documentation
8120-6312 8120-6312 8120-6313 8120-6313 8120-6313 8120-6314 8120-6314 8120-6314 8120-6314 8120-6314 8120-6314 8120-6314 8120-6314
Spanish English (International) Portuguese English French Danish English (International) English (International) Dutch English (International) French Finnish French
1. If the sheet feeder and printer were purchased together all option numbers will begin with: C2637A for the HP DeskJet 320, instead of C2634A C2622A for the HP DeskJet 310, instead of C2621A C2624A for the HP DeskJet Portable, instead of C2614A 2. To replace the country-specific power module of an HP DeskJet Portable printer, you must order a new worldwide power adapter. The worldwide power adapter part number is: 0950-2435. Remember to also order a detachable country-specific power cord listed in the table above.
Product Information
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Table 1-5. HP DeskJet 300 Series Printer Options (Continued) Region or Country Germany Greece Intercon Italy Latin America Netherlands and Belgium Norway Portugal Russia South Africa Spain Sweden Switzerland (French) Switzerland (German) Switzerland (Italian) Taiwan Turkey United Kingdom U.S. Zechoslovaki HP DeskJet 340 Printer Option Number1 C2655A #ACT C2655A #ABK C2655A #ABZ HP DeskJet 320 Printer Option Number1 C2634A #ACT C2634A #AR2 C2634A #ABK C2634A #ABZ HP DeskJet 310 Printer Option Number1 C2621A #ACT C2621A #AR2 C2621A #ABK C2621A #ABZ HP DeskJet Portable Printer Option Number1 C2614A #ACT C2614A #ABK C2614A #ABZ Power Cord Included2 8120-6314 8120-6314 8120-6315 8120-6314 8120-6313 8120-6314 8120-6314 8120-6314 8120-6314 8120-6317 8120-6314 8120-6314 8120-6314 8120-6314 8120-6314 8120-6313 8120-6314 8120-6315 8120-6313 8120-6314 Language of User Documentation German English (International) English (International) Italian Spanish Dutch Norwegian Portuguese English (International) English (International) Spanish Swedish French German Italian Chinese English (International) English (International) English Czech
C2655A #ABM C2634A #ABM C2621A #ABM C2614A #ABM C2655A #ACU C2655A #ABN C2655A #AB9 C2655A #ABE C2655A #ABS C2655A #AB0 C2655A #ABU C2655A #ABA C2655A #AKB C2634A #ACU C2634A #ABN C2634A #AB9 C2634A #AR3 C2634A #ACQ C2634A #ABE C2634A #ABS C2634A #ABQ C2634A #ABP C2634A #ACN C2634A #AR4 C2634A #ABU C2634A #ABA C2621A #ACU C2621A #ABN C2621A #AB9 C2621A #AR3 C2621A #ACQ C2621A #ABE C2621A #ABS C2621A #ABQ C2621A #ABP C2621A #ACN C2621A #AR4 C2621A #ABU C2621A #ABA C2614A #ACU C2614A #ABN C2614A #AB9 C2614A #ACQ C2614A #ABE C2614A #ABS C2614A #ABU C2614A #ABA -
1. If the sheet feeder and printer were purchased together all option numbers will begin with: C2637A for the HP DeskJet 320, instead of C2634A C2622A for the HP DeskJet 310, instead of C2621A C2624A for the HP DeskJet Portable, instead of C2614A 2. To replace the country-specific power module of an HP DeskJet Portable printer, you must order a new worldwide power adapter. The worldwide power adapter part number is: 0950-2435. Remember to also order a detachable country-specific power cord listed in the table above.
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Product Information
Power Cord, Rapid Recharger, and Battery Pack Part Numbers
Table 1-6. Power Cords and Optional Rapid Rechargers Country or Region Power Cord Part Number1 Region's AC Voltage Optional Rapid Recharger Part Number
Plug Type
U.S. Canada Mexico
DJP606
8120-6313
120 Vac
C3004A
Japan
DJP606
8120-6316
100 Vac
C3060A
Australia
DJP608
8120-6312
240 Vac
C3064A
Europe (Including Switzerland and Denmark)
DJP6
8120-6314
230 Vac
C3063A
UK
DJP610
8120-6315
240 Vac
C3062A
1. To replace the country-specific power module of an HP DeskJet Portable printer, you must order a new worldwide power adapter. The worldwide power adapter part number is: 0950-2435. Remember to also order a detachable country-specific power cord listed in the table above.
Product Information
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Table 1-6. Power Cords and Optional Rapid Rechargers (Continued) Country or Region Power Cord Part Number1 Region's AC Voltage Optional Rapid Recharger Part Number
Plug Type
South Africa
DJP611
8120-6317
220 Vac
C3065A
Argentina Uruguay
DJP608
8120-6312
220 Vac
C3064A
1. To replace the country-specific power module of an HP DeskJet Portable printer, you must order a new worldwide power adapter. The worldwide power adapter part number is: 0950-2435. Remember to also order a detachable country-specific power cord listed in the table above.
Table 1-7. Optional Battery Packs Country or Region U.S. Japan Europe Hewlett-Packard Part Number HP C3003A HP 3058A HP C3059A Panasonic Part Number PV-BP15 VW-VBS1 VW-VBS1E
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Product Information
Supplies and Accessories
Table 1-8. HP DeskJet 300 Series Printer Supplies and Accessories Part Number 51633A 51633M 51625A Black print cartridge1 Mobil Traid black pen Color print cartridge Color Kit, including the color print cartridge2 (cyan, magenta, and yellow inks) and cartridge storage container U.S.A., Canada Europe Latin America, Asia-Pacific, Japan Desktop Sheet Feeder Note that the sheet feeder can be purchased either separately or together with the HP DeskJet 320 and 310 printers (see table 1-1 for bundled printer and sheet feeder part numbers) Rapid rechargers Battery packs Centronics interface cable3 Mac Adapter for HP DeskJet 340 (Europe only) includes printer software and cable Mac Adapter for HP DeskJet 340 (US & Asia-Pacific only) includes printer software and cable Infrared Adapter (for use with the HP DeskJet 340 printer) Carrying Case (holds printer, sheet feeder, and notebook computer) Media Premium Transparency (U.S. Letter, 50 sheets) Premium Transparency (U.S. Letter, 20 sheets) Premium Transparency Film (A4, 50 sheets) Premium Transparency Film (A4, 20 sheets) Premium Glossy Paper (U.S. Letter, 50 sheets) Premium Glossy Paper (U.S. Letter, 10 sheets) Premium Glossy Paper (A4, 50 sheets) Premium Glossy Paper (A4, 10 sheets) Premium InkJet Paper (U.S. Letter, 200 sheets) Premium InkJet Paper (A4 Letter, 200 sheets) HP Labels: Addressing (1 x 25/8 in.) Addressing (11/3 x 4 in.) Addressing (1 x 4 in.) Addressing (2 x 4 in.) Shipping (31/3 x 4 in.) Return Address (1/2 x 13/4 in.) File Folder (2/3 x 37/16 in.) 31/2-in. disk (23/4 x 23/4 in.) 51/4-in. disk (11/2 x 4 in.) Full sheet (11 x 81/2 in.) Product Information 1-13 Supply/Accessory Description
C3280A C3281A C3282A C3005A
See table 1-6 See table 1-7 C3061A C3278A C3279A C3277A C3050A C3834A C3828A C3835A C3832A C3836A C3833A C3837A C3831A 51634Y 51634Z 92296A 92296B 92296C 92296D 92296E 92296F 92296G 92296H 92296J 92296K
1. The high capacity print cartridge, part number 51626A, is not recommended for use with HP DeskJet 300 Series printers. The 51608A black print cartridge is now obsolete. 2. Can be used only with the HP DeskJet 310, 320 and 340 printers. 3. This HP interface cable has a low-profile design that complements the product design and avoids extending the interface cable directly out of the printer, with or without the optional sheet feeder. A standard Centronics parallel interface cable, however, will work on an HP DeskJet 300 Series printer.
User Documentation
Table 1-9. Available HP DeskJet 300 Series Printers' User Documentation Kits Language HP DeskJet 340 Danish Dutch English (USA, Canada, Latin America) English-International (Europe and other areas) Finnish French German Italian Norwegian Portuguese Spanish Swedish Czech Chinese (Taiwan) Japan C2655-90022 C2655-90025 C2655-90001 User Documentation Kit Part Number HP DeskJet 320 C2634-60102 C2634-60103 C2634-60100 HP DeskJet 310 C2621-60102 C2621-60103 C2621-60100 HP DeskJet Portable C2614-60005 C2614-60006 C2614-60003
C2655-90008 C2655-90021 C2655-90004 C2655-90024 C2655-90023 C2655-90017 C2655-90014 C2655-90007 C2655-90020 C2655-90026 C2655-90011 C2655-90006
C2634-60101 C2634-60104 C2634-60105 C2634-60106 C2634-60107 C2634-60108 C2634-60109 C2634-60110 C2634-60111 -
C2621-60101 C2621-60104 C2621-60105 C2621-60106 C2621-60107 C2621-60108 C2621-60109 C2621-60110 C2621-60111 -
C2614-60004 C2614-60007 C2614-60008 C2614-60009 C2614-60010 C2614-60011 C2614-60012 C2614-60013 C2614-60014 -
1-14
Product Information
Table 1-10. Other User Documentation Document HP Part Number C2634-90145 C2621-90172 C2614-90060
HP DeskJet 320/310 Printer Technical Reference Guide1 HP DeskJet 310 Printer Technical Reference Guide1 HP DeskJet Portable Printer Technical Reference Guide1
1. Available in English only.
Product Information
1-15
Internal Fonts
Note Windows 3.1 does not support these internal fonts. The HP DeskJet 300 Series printer driver uses TrueType fonts when printing from Windows 3.1 (see "Selecting a Printer Driver" in chapter 4).
Table 1-11. Internal Portrait Fonts Can be selected with printer buttons
Portrait Fonts Courier Upright (6 and 12 point) 5 cpi 10 cpi 16.67 cpi 20 cpi
Comments Fonts that cannot be selected with printer buttons can be selected by escape sequences or software applications, depending on the application. The HP DeskJet 300 Series printers can print all available portrait fonts in the following modes and enhancements: Modes Draft Letter-Quality Enhancements Normal Bold Underline Double Underline Superscript Subscript
Courier Italic (6 and 12 point) 5 cpi 10 cpi 20 cpi
Letter Gothic (6 and 12 point) 6 cpi 12 cpi 24 cpi
Letter Gothic Italic (6 and 12 point)
6 cpi 12 cpi 24 cpi CG Times ( 5, 6, 7, 8, 10, 12, and 14 point) Proportional spacing CG Times Italic (5, 6, 7, 8, 10, 12, and 14 point) Proportional spacing Univers (5, 6, 7, 8, 10, 12, and 14 point) Proportional spacing
Univers Italic (5, 6, 10, and 12 point) Proportional spacing
1-16
Product Information
Table 1-12. Internal Landscape Fonts Can be selected with printer buttons
Landscape Font Courier Upright (6, 12, and 24 point) 10 cpi 16.67 cpi 20 cpi
Comments Fonts that cannot be selected with printer buttons can be selected by escape sequences or software applications, depending on the application. The HP DeskJet 300 Series printers can print all available landscape fonts in the following modes and enhancements: Modes Draft Letter-Quality Enhancements Normal Bold
Letter Gothic (6, 12, and 24 point) 12 cpi 24 cpi Letter Gothic (4.75, 9.5, and 19 point) 16.67 cpi
Product Information
1-17
Specifications
Table 1-13. Performance Specifications Category Print modes Print speed Draft (using AC power) Draft (using a battery pack) Letter-Quality Mechanism speed (burst at 10 cpi) Draft (using AC power) Draft (using battery power) Letter-Quality Programming command set Specification Draft and Letter-Quality (LQ) 3 pages per minute (ppm) 2 ppm 2 ppm 330 characters per second (cps)1 167 cps 167 cps HP PCL Level 3, with extensions (see appendix A) 150 ! 300 dots per inch 600 ! 300 addressable rasterpoints per inch (black), 300 ! 300 dots per inch (color) 300 ! 300 dots per inch 600 ! 300 addressable rasterpoints per inch See tables 1-11 and 1-12. PC-8 (U.S.), HP Roman8, PC-8 Denmark/Norway, United Kingdom, Germany, France, Italy, Norway, Sweden Names, Spain, Ansi ASCII, Portugal, PC-850, ECMA-94 Latin1, HP Legal Manual single sheet feeding Portable Sheet Feeder can hold up to 30 sheets of 16 lb. (60 g/m2) paper Optional sheet feeder can hold up to 60 sheets of 16 lb. (60 g/m2) paper See figures 1-9 and 1-10, and table 1-24. See tables 3-1 and 3-2.
Print resolution (horizontal ! vertical) Draft Letter-Quality DeskJet 340 and 320
DeskJet 310 and Portable Dot placement Internal fonts (built-in) Character sets
Paper feed
Printable area Printer lights and buttons
1. The older model C2614A of the HP DeskJet Portable printer has a draft speed of 240 cps.
1-18
Product Information
Table 1-14. Reliability Specifications Category Printer usage Mean time between failures (MTBF) Specification 500 pages per month maximum 20,000 hours (2000 hours power-on and 12,000 printed pages per year) 25,000 pages Table 1-15. Graphics Resolution Horizontal Resolution 75 pixels per inch (ppi) 100 ppi 150 ppi 300 ppi Vertical Resolution 75 ppi 100 ppi 150 ppi 300 ppi Table 1-16. Interface Specifications Category Interface Receive buffer size DeskJet 340, 320 DeskJet 310 DeskJet Portable Specification Centronics parallel 16K or 48K (using DJPMenu) 48K 48K Number of Dots Per Pixel 16 9 4 1
Mechanism life
Table 1-17. Battery Pack Specifications Category Battery type Typical number of black pages printed per charge Typical number of color pages printed per charge Specification 6 volt, 1.2 Ah nickel cadmium 100 pages 23 pages (with 25% page area coverage1)
1. "page area coverage" refers to the surface area of a page covered by an image. It does not take into account ink density.
Product Information
1-19
B A C
E D H F
I
G
J
L K
power adapter
O M R Q
battery pack
N
rapid recharger
P
S
Figure 1-8. Physical Specifications
1-20
Product Information
Table 1-18. Physical Specifications Item Printer only Width Height Depth Printer with Desktop Sheet Feeder Storage position Width Height Depth Normal printing position Width Height Depth Vertical print position Width Height Depth Manual feed position Width Height Depth Printer with Portable Sheet Feeder Width Height Depth Power adapter1 Length Height Width Cord lengths (input and output) Optional rapid rechargers Width Height Depth Cord lengths (input and output) Optional battery packs Width Height Depth Figure 1-7 Reference A B C Approximate Dimensions 12.2 in. (310 mm) 5.75 in. (146 mm) 2.6 in. (65 mm) Approximate Weight
4.3 lb (1.96 kg)
D E F D G H D I F D J F A L K
13.0 in. (330 mm) 3.2 in. (80 mm) 9.4 in. (240 mm) 13.0 in. (330 mm) 10.4 in. (265 mm) 13.2 in. (335 mm) 7.5 lb (3.43 kg) 13.0 in. (330 mm) 6.4 in. (162 mm) 9.4 in. (240 mm) 13.0 in. (330 mm) 6.0 in. (152 mm) 9.4 in. (240 mm) 12.2 in. (310 mm) 3.8 in. (96 mm) 5.8 in. (147 mm) 4.8 in. (122 mm)1 1.2 in. (30 mm)1 2.9 in. (74 mm)1 6 feet (1.8 meters)1 6.1 in. (156 mm) 2.8 in. (70 mm) 1.6 in. (40 mm) 6 feet (1.8 meters) 3.5 in. (89 mm) 0.7 in. (18 mm) 1.8 in. (46 mm)
4.8 lb (2.39 kg)
M N O
0.7 lb (312 g)1
P Q R
12.3 oz. (350 g)
S T U
5.5 oz. (156 g)
1. The HP DeskJet Portable printer may come with a country-specific power module different from the HP DeskJet 320 and 310 worldwide power adapter. The HP DeskJet Portable power module's physical specifications are: K=4.1 in. (105mm), L=2.2 in. (57mm), M=2.8 in. (70mm), Weight=2.4 lb. (1.1 Kg).
Product Information
1-21
HP DeskJet 320 InkJet Printer
HP DeskJet 320 InkJet Printer
H
H
C
A
HP DeskJet 320 InkJet Printer
B
H
H
F
D
HP DeskJet 320 InkJet Printer
HP DeskJet 320 InkJet Printer
E
H
H
J
G
H
Figure 1-9. Packaging Dimensions Specifications
1-22
Product Information
Table 1-19. Packaging Dimensions Specifications Packaging Dimensions Specifications Printer Length Width Height Optional Desktop Sheet Feeder Length Width Height Printer plus Desktop Sheet Feeder Length Width Height Printer plus Portable Sheet Feeder Length Width Height
1.
Figure 1-8 Reference A B C D E F G H J K L M
Dimensions of Package 15.4 in. (394 mm)1 9.2 in. (233 mm)1 10.6 in. (270 mm)1 16.5 in. (420 mm)2 12.2 in. (310 mm)2 6.6 in. (168 mm)2 16.3 in. (416 mm) 11.3 in. (288 mm) 12.1 in. (270 mm) 20.2 in. (512 mm) 10.4 in. (264 mm) 15.1 in. (384 mm)
2.
The older model C2614A HP DeskJet Portable packaging dimensions were different from the other DeskJet 300 Series printers. The older DeskJet Portable dimensions were: A=15.7 in. (400mm), B=12.8 in. (325mm), C=7.0 in. (178mm), Older optional sheet feeder packaging had these different dimensions: D=16.7 in. (425 mm), E=6.5 in. (165 mm), F=12.8 in. (325 mm).
Table 1-20. Electrical Specifications Category Input voltage Frequency at various voltages 100 Vac 120 Vac 220 Vac 230 Vac 240 Vac Power consumption Idle Printing (maximum) Charging (maximum) Transient spike immunity Amplitude Pulse width Rise time Specification 100 to 240 Vac (±10%) 50/60 Hz (±3 Hz) 60 Hz (±3 Hz) 50 Hz (±3 Hz) 50 Hz (±3 Hz) 50 Hz (±3 Hz) 5 watts 13.5 watts 8 watts 1 kV 50 µseconds 1.2 µseconds
Product Information
1-23
Table 1-21. Environmental Specifications Category Temperature Operating Non-operating Recommended operating Relative humidity Operating with paper Operating with transparencies Non-operating Altitude Printer Operating Non-operating Print cartridge Operating Non-operating Mechanical vibration Frequency range Operating Random Non-operating Random Swept sine Noise levels per ISO 9296 Sound pressure (at 1 meter bystander position) Sound power Electrostatic discharge No soft failures 2.5% or fewer soft failures No hard failures Specification 5° to 40° C (41° to 104°F) -40° to 60° C (-40° to 140° F) 15° to 35° C (59° to 95° F) 15% to 80% RH at 30°C 30% to 80% RH at 30°C 95% RH at 65°C
0 to 4600 meters (15,000 feet) 0 to 15,300 meters (50,000 feet) 0 to 4600 meters (15,000 feet) 0 to 7300 meters (24,000 feet) 5 to 500 Hz Approximately 0.21 G rms Approximately 2.09 G rms 0.5 G (0 to peak) 45 dB(A) 5.8 B(A) 0 to 5000 V <15,000 V <25,000 V
1-24
Product Information
Table 1-22. Product Safety Specifications Item Power adapter UL CSA TÜV SEMKO NEMKO SET/FI LCIE SECV DEMKO SEV MITI NOM1 UL CSA TÜV NOM3 Item Printer with power adapter2 EMI Certification FCC Class B when used with a Class B computing device (U.S.A.) EMC Directive 89/336/EEC (European Community) VCCI (Japan) SABS (South Africa) RRL (Korea)3 Safety Certification
Printer2
1. The country specific power module, shipped with some HP DeskJet Portable printers, does not have NOM safety certification. 2. The newer model C2624A of the HP DeskJet Portable printer, sold only in the Asia Pacific, does not have any safety or EMI certification. 3. The older model C2614A of the HP DeskJet Portable printer does not have NOM safety certification or RRL (Korea) EMI certification.
Product Information
1-25
Table 1-23. Paper Handling Specifications Category Paper grain Paper weight Media handling Printer only With sheet feeder Long grain only 16 to 24 lb (60 to 90 g/m2) Manual single feed 0.2 in. thick stack, or, up to: · 60 sheets of 16 lb paper (with desktop sheet feeder) · 30 sheets of 160 lb paper (with portable sheet feeder) 8.5 in. ! 11 in. 210 mm ! 297 mm 8.5 in. ! 14 in. 7.25 in. ! 10.5 in. U.S. Letter and A4 U.S. Letter and A4 Specification
Media size U.S. Letter A4 U.S. Legal U.S. Executive Transparencies Labels
Notes
· The HP DeskJet 300 Series printers do not support envelopes. · The HP DeskJet 300 Series printers work well with most types of paper although variables in paper composition may affect print quality and paper handling. Bond paper, including letterhead, gives excellent quality. Paper should be tested to ensure best performance.
1-26
Product Information
black and color printing 0.08 inch (U.S. Letter, Legal and Executive) 2.0 mm (A4)
black and color printing 0.25 inch (U.S. Letter, Legal and Executive) 3.2 mm (A4)
Printable area Portrait orientation
black and color printing 0.25 inch (U.S. Letter, Legal and Executive) 3.6 mm (A4)
black printing 0.50 inch (U.S. Letter, Legal and Executive) 12.7 mm (A4) color printing 0.66 inch (U.S. Letter, Legal and Executive) 16.8 mm (A4)
Figure 1-10. Printable Area (Portrait Orientation)
0.25 inch (U.S. Letter, Legal and Executive) 3.2 mm (A4)
Printable area
0.50 inch (U.S. Letter, Legal and Executive) 12.7 mm (A4)
Landscape orientation (black printing)
0.17 inch (U.S. Letter, Legal and Executive) 4.2 mm (A4)
0.25 inch (U.S. Letter, Legal and Executive) 3.6 mm (A4)
Figure 1-11. Printable Area (Landscape Orientation)
Product Information
1-27
Table 1-24. Printable Area1,2 Portrait Mode
Page Size Printable Area3 black printing: 8.0 ! 10.5 in. (203.2 ! 266.7 mm) color printing: 8.0 ! 10.34 in. (203.2 ! 262.6 mm) black printing: 8.0 ! 13.5 in. (203.2 ! 342.9 mm) color printing: 8.0 ! 13.34 in. (203.2 ! 338.8 mm) black printing: 6.75 ! 10.0 in.4 (171.5 ! 254.0 mm) color printing: 6.75 ! 9.84 in. (171.5 ! 249.9 mm) black printing: 203.2 ! 284.2 mm color printing: 203.2 ! 280.2 mm Top Margin Bottom Margin Left Margin Right Margin
U.S. Letter 8.5 ! 11 in. (215.9 ! 279.4 mm)
U.S. Legal 8.5 ! 14 in. (215.9 ! 355.6 mm)
0.08 in. (2.0 mm)
black printing: 0.5 in. (12.7 mm) color printing: 0.66 in. (16.8 mm)
0.25 in. (6.4 mm)
0.25 in.4 (6.4 mm)
Executive Paper 7.25 ! 10.5 in. (184.2 ! 266.7 mm)
A4 210 ! 297 mm
3.2 mm
3.6 mm
Landscape Mode
Page Size U.S. Letter 11 ! 8.5 in. (279.4 ! 215.9 mm) U.S. Legal 14 ! 8.5 in. (355.6 ! 215.9 mm) Executive Paper 10.5 ! 7.25 in. (266.7 ! 184.2 mm) A4 297 ! 210 mm Printable Area 10.33 ! 8.0 in. (262.4 ! 203.2 mm) Top Margin Bottom Margin Left Margin Right Margin
13.33 ! 8.0 in. (338.6 ! 203.2 mm)
0.25 in. (6.4 mm)
0.25 in. (6.4 mm)
0.5 in. (12.7 mm)
0.17 in. (4.2 mm)
9.83 ! 6.75 in. (249.8 ! 171.5 mm)
280.1 ! 203.2 mm
3.2 mm
3.6 mm
1. The specifications in this table are based on text scale mode off (63 lines/page on U.S. letter size paper) and perforation skip mode off. The top margin (portrait mode) increases to 0.5 inches with perforation skip on. (The factory default setting for perforation skip mode is on.) 2. Printable area for non-Windows applications. Other applications may have additional restrictions. See the documentation included with the software application or contact the software vendor. 3. Based on perforation skip mode off. Perforation skip mode on reduces the printable area by increasing the top margin to 0.5 inches. 4. The HP DeskJet Portable printer has two slightly different measurements for Executive Paper in Portrait Mode: Right Margin is 0.20 inches, or 5.1 mm Printable Area is 6,8 ! 10.0 inches, or 172.7 ! 254.0 mm
1-28
Product Information
Table 1-25. Hewlett-Packard Print Cartridge Specifications Category Type Cartridge life 51633A black cartridge 1000 characters per page coverage 1500 characters per page coverage 51633M mobile triad pen 1000 characters per page coverage 51625A color cartridge Interconnect specifications Print cartridge Specification Plain paper drop-on-demand thermal inkjet printing
500 to 1000 pages1 333 to 666 pages 750 to 1500 pages1 250 pages2 24 inserts/withdraws per month 122 inserts/withdraws over the life of the cartridge 1440 inserts/withdraws over the life of the printer 50 Nozzles 48 Nozzles 300 dpi 130 µm on 25% cotton bond paper
Printer Number of nozzles 51633A (black) 51625A (color) Vertical resolution Dot size
1. The 51633A and 51633M black print cartridge life specifications are based on printing Courier 10. The lower numbers in the specifications are based on using letter-quality print mode and the higher numbers in the specifications are based on using draft print mode. 2. The 51625A print cartridge life specification is based on using Normal print mode with an average 8% area fill.
Caution
The ink in the print cartridges has been carefully formulated by Hewlett-Packard to ensure superior print quality and compatibility with the printer. Damage to the printer resulting from modifying the print cartridge is not the responsibility of Hewlett-Packard. Hewlett-Packard does not support refilling the print cartridges. HP cannot guarantee the print quality from refilled print cartridges. Printer damage caused by refilling is not covered by the Hewlett-Packard warranty or customer service agreements.
Product Information
1-29
1-30
Product Information
2
Installation and Configuration
Chapter Contents
Section Title Items Included . . . . . . . . . . . . . . . . . . . Connecting Power to the Printer . . . . . . . . . . . . Connecting the Printer to a Power Adapter or a Rapid Recharger Installing/Replacing a Battery Pack . . . . . . . . . . . Centronics Parallel Pinout Information . . . . . . . . . . Connecting the Interface Cable and Establishing Communication . Verifying Communication . . . . . . . . . . . . . . Configuring the Printer . . . . . . . . . . . . . . . . Changing the Printer Settings . . . . . . . . . . . . . Configuration Options with the DJPMenu Configuration Utility . Running the DJPMenu Configuration Utility . . . . . . . Advanced Settings . . . . . . . . . . . . . . . Changing Power Off Time . . . . . . . . . . . . . Changing Sleep Time . . . . . . . . . . . . . . Changing Default Graphics Resolution . . . . . . . . Changing the DeskJet 320 and 340's Input Buffer Size . . . Localizing Factory Defaults . . . . . . . . . . . . Installing Windows Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 2-2 2-3 2-3 2-4 2-6 2-7 2-8 2-9 2-10 2-15 2-15 2-15 2-15 2-15 2-15 2-16 2-17 2-18
Installation and Configuration
2-1
Thi d
t
t d ith F
M k
404
Items Included
Power cord1 Black print cartridge User's Guide
Power stands1 Power adapter2 Printer Printer software3
Customer Reply Card4 Portable Sheet Feeder5
1. 2. 3. 4. 5.
The HP DeskJet 340 does not come with printer stands. Some HP DeskJet Portable printers may have a country-specific power module with a permanently attached power cord. There may be more than one floppy disk. This item may or may not be included in the box depending on the country where it is purchased. The Portable Sheet Feeder comes with the HP DeskJet 340 and not the other printers.
Figure 2-1. Items Included
Note
Items not included with the HP DeskJet 300 Series printers are listed below: Battery Pack Rapid Recharger Centronics Parallel Interface Cable6 Color Kit Infrared Adapter for use with the HP DeskJet 340 Mac Adapter Desktop Sheet Feeder Note that the sheet feeder can be purchased either separately or together with the printer. See tables 1-1 and 1-5 for model numbers with and without a sheet feeder. Carrying Case See tables 1-7 through 1-9 for the part numbers of these HP DeskJet 300 Series printer accessories.
6. The older model C2614A of the HP DeskJet Portable printer may have had a Centronics Parallel Interface Cable shipped with the printer.
2-2
Installation and Configuration
Connecting Power to the Printer
Connecting the Printer to a Power Adapter or a Rapid Recharger
Warning
Do not use a voltage converter with a worldwide power adapter or rapid recharger. This may cause a fire. Both the worldwide power adapter and the rapid recharger can accept any input AC voltage from 100 Vac to 240 Vac, 50 or 60 Hz., therefore, there is no need to use a voltage converter.
Caution
Power adapters and rapid rechargers emit some magnetic interference. Place the adapter or recharger on the floor, or at least one inch (approximately 3 cm) away from the computer, disk drive, or hard disk.
Note
Some HP DeskJet Portable printers may have country-specific power modules instead of a worldwide power adapter and power cord. To connect power to these printers, plug the country specific power module into an AC outlet and then into the printer, as shown below in step 2.
1. If you are using the power adapter, attach the power cord to it. Plug the other end of the power cord -- for either the power adapter or a rapid recharger -- into an AC outlet.
2. Plug the power adapter or rapid recharger connector firmly into the printer's power socket.
power socket power adapter connector
DJP311
Table 2-1. Power Adapter1 and Rapid Recharger Information Topic Information Either a power adapter or a rapid recharger can be used to power DeskJet 300 Series printers. A multi-voltage power adapter is included with the printer. The rapid rechargers are accessories that are not included with the printer. See table 1-7 for Rapid Recharger part numbers. Both the worldwide power adapter and the rapid rechargers are designed to operate from any power source from 100 to 240 Vac, 50 or 60 Hz. Both the adapter and the recharger detect the input voltage and automatically provide the appropriate power output to the printer.
Power adapter1 and rapid rechargers
Power adapter1 and rapid recharger AC voltage detection
1. Some HP DeskJet Portable printers may have a country-specific power module instead of a worldwide power adapter and power cord.
Installation and Configuration
2-3
Table 2-1. Power Adapter1 and Rapid Recharger Information (Continued) Topic Information Since the rapid rechargers will operate from any power source from 100 Vac to 240 Vac, the difference between one rapid recharger and another is the cord included with it to adapt to a country or region's power receptacle. See table 1-6 for power cord part numbers. See "Powering the Printer" in chapter 3.
Differences among the rapid rechargers Power cords1 Further information
Installing/Replacing a Battery Pack
1. If the printer is installed in the sheet feeder, remove the printer from the sheet feeder. Slide the battery compartment cover to the right and remove it from the printer. 2. If a battery pack is installed, remove it. First, carefully press the battery release lever down toward the body of the printer. Then slide the battery pack toward the battery release lever.
RY BATTEK PAC
battery release lever
3. To install the new battery pack, align the battery pack contacts with the contacts in the printer.
4. Place the battery pack at the bottom edge of the battery compartment and slide it upward.
battery pack contacts
printer battery contacts
Replace the battery compartment cover.
2-4
Installation and Configuration
Y BATTER PACK
Note
A battery pack is an accessory and is not included with the printer. See table 1-7 for battery pack part numbers. For information on using the printer with a battery pack, see "Powering HP DeskJet 300 Series Printers" in chapter 3. The printer will operate from the power adapter or the rapid recharger without a battery pack in the printer. When installing a new battery pack for the first time, the battery pack must be fully charged before using the printer in the battery-powered mode. See "Configuring the Printer" for information on quick charging and discharging battery packs in the printer. Table 2-2. Battery Pack Troubleshooting Information Problem Probable Cause 1. Verify that the battery pack is compatible with HP DeskJet 300 Series printers. See table 1-7 in chapter 1. 2. Make sure the battery pack is properly positioned in the printer battery pack compartment. 1. Press the battery release lever when sliding the battery pack from the printer. 2. Slide the battery pack in the direction shown in step 2 on the preceding page. 1. Verify that the battery pack is compatible with HP DeskJet 300 Series printers. See table 1-7 in chapter 1. 2. The battery pack may not be charged. a. If the printer is not connected to AC power, the Power light will blink if the battery pack charge level is low. The charge light on the DeskJet 340 will blink if the battery charge level is low. b. Check the battery pack charge level by: using the printer's Menu mode running the self-test on the printer running the DJPMenu1 utility on the host computer or, if using Windows 3.1, by looking at the battery gauge icon during printing. c. If the battery level is unavailable in Menu mode, in the self-test, or in the DJPMenu1 utility, or if the Windows battery gauge icon does not appear during printing, then the printer does not detect a battery pack in the printer. 3. The printer will not operate from a battery pack connected to a rapid recharger. Install the battery pack in the printer. 4. The battery pack may be faulty. Replace the battery pack. 5. If the printer will not operate from the power adapter or the rapid recharger, the adapter or recharger may be faulty and is not charging the battery pack. Replace the power adapter or the rapid recharger. 6. The printer itself may be faulty. Return the printer for repair. Revive the battery pack by fully discharging (draining) and then charging the battery pack. This can be done with the battery pack in the printer or on the rapid recharger. See "Powering HP DeskJet 300 Series Printers" in chapter 3 and "Configuring the Printer" in chapter 2.
Battery pack will not attach to the printer
Battery pack will not detach from the printer Printer will not operate from the battery pack
Battery pack has short printing life
1. The HP DeskJet Portable printer does not have the DJPMenu software included with the printer; to get this software, see "Obtaining Printer Drivers" in chapter 6. For more information on DJPMenu, see "Additional Configuration Options with the DJPMenu Program" later in this chapter.
Installation and Configuration
2-5
Centronics Parallel Pinout Information
Data 7 Data 6 Data 5 Data 4 Data 3 Data 2 Data 1 Data 0 Strobe (STR)
Acknowledge (ACK) Busy Paper Error (PE) Ready Signal Ground Chassis Ground +5V
18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19
Error (ERR) Reset/Input Clear
Ground
Figure 2-2. Centronics Parallel Interface Connector Table 2-3. Centronics Parallel Interface Pinout Information Pin Number 1 2-9 10 11 12 13 Pin ID Strobe1 Data 0 - Data 7 Acknowledge Busy Paper Error Ready
1
Description A low pulse causes the printer to read one byte of data. These pins are the data lines. Data 0 is the least significant bit (LSB). The printer sends a low pulse to indicate that it has accepted a byte of data and is ready for more data. The printer sends a high logic level to indicate to the computer that it cannot receive data due to data entry, a full buffer, or error status. The printer sends a high logic level to indicate to the computer that it is out of paper. The printer sends a high logic level to indicate to the computer that it is in an online condition. The printer sends a low logic level to indicate that it is offline or that the input buffer is full. Signal interface ground. Chassis ground. The printer outputs a +5 volt high logic level through a 2.2K ohm resistor. These pins are tied to signal ground.
1
16 17 18 19 - 30 31 32
Signal Ground Chassis Ground +5 V Ground Reset/Input Clear Error1
1. Active low.
A low pulse sent by the computer resets the printer and clears the print buffer. The reset occurs on the trailing edge of the pulse. The printer sends a low logic level to the computer to indicate that it is in an error state.
2-6
Installation and Configuration
Connecting the Interface Cable and Establishing Communication1
· Use a Centronics parallel interface cable to connect HP DeskJet 300 Series printers to the computer.
2. Connect the computer end of the interface cable to the parallel interface port on the computer. Tighten the screws on the connector to secure the cable to the computer. 4. Turn on the printer. The printer Online light should come on.
1. Turn off the printer.
3. Connect the printer end of the interface cable firmly into the printer's parallel interface port. There are no screws or bail clips to fix the interface cable to the printer interface connector.
5. Establish communication between the computer and the printer by sending the following DOS command: MODE LPT1:,,P For DOS 5.0 and DOS 6, send MODE LPT1: RETRY=R This command causes infinite retries when sending data so that the computer does not timeout while waiting for the printer to print. All data is directed to parallel port 1. If the printer is connected to a different interface port on the computer (such as parallel port 2), modify the Mode command. Note: This DOS command can be added to the AUTOEXEC.BAT file so that it will not be necessary to type the command whenever the computer is turned on. Refer to your DOS manual for instructions on adding this command to the AUTOEXEC.BAT file.
1. If you are using a mac adapter with your printer, refer to chapter 5.
Installation and Configuration
2-7
Verifying Communication
1. Type the following to test communication between the computer and the printer: Type DIR>PRN and press the Enter key on the computer. The computer should send a list of files of the current DOS directory. 3. Press and hold the LF/FF button to eject the page once the printer has finished printing the DOS directory of files .
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2. Press and hold the Paper Feed button (for the HP DeskJet 340) to eject the page.
If the printer does not print the listing of files on the current DOS directory, refer to the "Overall Troubleshooting" section in chapter 6.
2-8
Installation and Configuration
Configuring the Printer for the DeskJet 300 Series Printers except the DeskJet 340
When set in the Menu Mode, the printer buttons can be used to configure the DeskJet 300 series printers (except for the HP DeskJet 340). To configure the HP DeskJet 340, install the driver software that comes with the printer and set the print options in the printer setup or the DJPMenu configuration utitlty (for DOS users). Refer to the Configuration Options with the DJPMenu configuration utility found later in the chapter.
Group Group
Select Exit
Select Exit Power - move to next group of Menu settings - scroll left to next Menu setting - scroll right to next Menu setting - select Menu setting - exit Menu mode
Figure 2-3. Printer Button Definitions in Menu Mode Note For convenience, definitions of the printer buttons in Menu mode are listed on the inside of the printer access door. Table 2-4. Printer Button Definitions in Menu Mode Printer Button Label Menu Mode Function Group Description Moves the pointer to the next group of settings on the printer settings menu. Moves the pointer one setting to the left within the current group. If the pointer is already at the leftmost setting in the group, the pointer moves to the rightmost setting in that group. Moves the pointer one setting to the right within the current group. If the pointer is already at the rightmost setting in the group, the pointer moves to the leftmost setting in that group. Selects the setting the pointer is currently pointing to. The pointer moves back and forth slightly to acknowledge the selection. Exits from Menu mode. The Power button is not redefined in Menu mode. It still turns the power off.
Online button Font button
Draft button
LF/FF button Setup button Power button
Select Exit ------
w
v
Installation and Configuration
2-9
Changing the Printer Settings
Caution
If using the printer with the sheet feeder, be careful not to damage the paper output guides on the sheet feeder from excessive downward pressure on the access door.
1. Set the printer in the vertical position. If using the sheet feeder, rotate the printer and IN tray such that the IN tray is flat against the sheet feeder base.
2. Open the access door to gain access to the printer settings menu mounted inside the printer. Figure 2-4, on the next page, shows the printer settings menu and pointer inside the printer.
3. Press and hold the Setup1 button until the Menu light1 blinks. Then release the Setup button. The printer is in Menu mode when the Menu light is blinking.
4. With the Menu light1 blinking, press the Group button (Online button) to select the desired printer settings menu group. The pointer on the left side of the print cartridge cradle points to the presently selected setting of the printer settings menu group.
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+
In Menu mode, the printer buttons are redefined. See figure 2-3 and table 2-4 for the printer button definitions.
1. The older model C2614A of the HP DeskJet Portable printer has "Settings" instead of "Setup" written on the printer's front panel. Also, the "Menu" light is located immediately above the Chg. Pen light, as shown in the figure below:
2-10
Installation and Configuration
5. Press the left or right button (Font or Draft button) to move the pointer to the desired setting within the printer settings menu group.
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6. With the pointer on the print cartridge cradle pointing to the desired setting, press the Select button (LF/FF button) to save the selection. The selection is not saved until the Select button is pressed. (The print cartridge cradle will move slightly to the right and left to indicate the selection of the printer setting.)
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7. Repeat steps 4, 5, and 6 until all printer settings have been specified as desired.
8. Having finished selecting the printer settings, press the Exit button (Setup button) to leave Menu mode. The printer buttons are redefined to their normal printing functions and the printer returns to its normal printing mode.
MENU Quick Charge 1 E 1/2 F Sheet Feeder 0 Manual Feed
Card Default
HP Roman8
CR=CR+LF
PC-8 USA
15 14 13 12 11 10 9 CHARACTER SET
8
7
6
5
4
3
2
1
0
1
0
1
0
1 CR DEF.
0
3
2
1
0
1
TEXT SCALE
PERF. SKIP
MEDIA SIZE
MEDIA BATTERY + SOURCE CONTROL
+
Discharge 2
Executive
ECMA-94
PC-8 D/N
Norway 1
Germany
Portugal
Sweden
CR=CR
PC-850
France
ASCII
Spain
Letter
Legal
Legal
Italy
UK
On
On
Off
Off
A4
arrow pointer
Figure 2-4. Printer Settings Menu1
1. The older model C2614A of the HP DeskJet Portable printer has a slightly different Printer Settings Menu from the one shown above. The older menu does not have the "Media Source" group. See the printer's User's Guide for the exact menu layout.
Installation and Configuration
2-11
Table 2-5. Additional Printer Settings Information Topic Information The printer settings can be verified by three methods: The printer self-test identifies the printer settings. In addition, if a battery pack is installed in the printer, the printout will include a battery level gauge. Using Menu mode will identify the printer settings. Pressing the Group (Online) button in Menu mode causes the pointer on the print cartridge cradle to point to the presently selected setting within the group. Running the DJPMenu configuration utility1 from the computer will show the settings on the computer screen. Any selections made in Menu mode are stored as the new default printer settings. These values are retained even if the printer is turned off. Software application and escape sequences can override default printer settings. The factory default setting is "0" (zero) for each group in the printer settings menu listed below: MEDIA SOURCE2 Sheet Feeder MEDIA SIZE U.S. Letter CR DEF. CR only PERF. SKIP On (top margin = 0.5 in. or 13 mm) TEXT SCALE Off (63 lines/page for U.S. Letter size) CHARACTER SET PC-8 USA The printer settings menu is located inside the HP DeskJet 300 Series printer. To reset the printer to the factory default settings, press and hold the Online and Setup button while pressing and releasing the Power button. Note: If you have localized the factory default settings to local country default settings with the DJPMenu1 program, pressing these buttons will reset the printer to the localized country default settings -- not the original factory settings. See "Localizing Factory Defaults" in this chapter. The Power off time, Sleep time, and Graphics Densit