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hp LaserJet 9000mfp series printer
service ____________________
This manual is used in conjunction with the HP LaserJet 9000 series printer service manual.
© Copyright Hewlett-Packard Company, 2002 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Part number: C8523-90921 First Edition, March 2002
Warranty
The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETTPACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in
connection with the furnishing or use of this information.
Trademark Credits
Adobe® and PostScript® are trademarks of Adobe Systems Incorporated. Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft Corporation. TrueTypeTM is a U.S. trademark of Apple Computer, Inc. UNIX® is a registered trademark of The Open Group.
Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.
Contents
List of tables List of figures 1 Product information
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assembly identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . Interface connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Limited warranty for the print cartridge . . . . . . . . . . . . . . . . . . . Service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Worldwide service and support offices . . . . . . . . . . . . . . . . . . 16 17 17 17 19 19 20 21 22 23 23 23 23 23 24 25
2 Product requirements
Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Initial setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpacking the MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the MFP from the shipping pallet . . . . . . . . . . . . . . . Initial hardware setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the finishing device . . . . . . . . . . . . . . . . . . . . . . . . . . Testing MFP printing and copying functions . . . . . . . . . . . . . . . 28 30 30 31 32 33 35 36
3 Product configuration
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch-screen graphical display layout . . . . . . . . . . . . . . . . . . . Settings and defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the display language. . . . . . . . . . . . . . . . . . . . . . . . . . . Setting tray registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print driver information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using a menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Retrieve job menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configure device menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 38 39 41 41 41 43 43 46 46 46 47 47 47 49 51 Contents 3
Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Remote firmware upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Downloading the new firmware to the MFP . . . . . . . . . . . . . . . .52 Using HP Web JetAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
4 Product maintenance
Cleaning the MFP and accessories . . . . . . . . . . . . . . . . . . . . . . . . .56 General cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 ADF cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Glass cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
5 Theory of operation
Differences in print engines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Mechanical structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Basic block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Basic system configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Scanner unit systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Scan mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Low-voltage power supply circuit . . . . . . . . . . . . . . . . . . . . . . .78 Scanner controller circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Flatbed operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Flatbed document exposure control . . . . . . . . . . . . . . . . . . . . .81 Flatbed optical drive control . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Flatbed optical unit operation . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Flatbed document size detection . . . . . . . . . . . . . . . . . . . . . . . .84 ADF operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 ADF document exposure control . . . . . . . . . . . . . . . . . . . . . . . .87 ADF document feed control . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 ADF document size detection . . . . . . . . . . . . . . . . . . . . . . . . . .90 ADF feeder sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 ADF document skew detection . . . . . . . . . . . . . . . . . . . . . . . . .92 Scanned data flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Copy processor board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 CPB terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Scanning process control signals. . . . . . . . . . . . . . . . . . . . . . . .95 Typical scanning process flow . . . . . . . . . . . . . . . . . . . . . . . . . .95 Copy processor board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . .96
6 Removal and replacement
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Removal and replacement strategy . . . . . . . . . . . . . . . . . . . .101 Electrostatic discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 External covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 ADF feeder cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 ADF feeder cover handle . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 ADF back cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 ADF front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Lower delivery roller cover . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 White board cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Copy processor board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Flatbed rail cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Flatbed back cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Flatbed right cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
4
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Flatbed left cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flatbed upper front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flatbed lower front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADF base cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADF optical unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADF scanning lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADF shading filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flatbed optical unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flatbed scanning lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flatbed shading filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switch and solenoids. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADF feeder cover detection switch . . . . . . . . . . . . . . . . . . . . . Weight solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shutter solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Motors and fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pickup motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delivery motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flatbed motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADF fan assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flatbed fan assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PCB assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADF analog processor PCB . . . . . . . . . . . . . . . . . . . . . . . . . . ADF inverter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADF intermediate PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ADF width detection sensor assembly . . . . . . . . . . . . . . . . . . Flatbed inverter PCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flatbed intermediate PCB. . . . . . . . . . . . . . . . . . . . . . . . . . . . Scanner controller board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intermediate PCB assembly . . . . . . . . . . . . . . . . . . . . . . . . . . Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rollers and belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pickup roller (D-roller) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feed roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lower registration roller assembly . . . . . . . . . . . . . . . . . . . . . Lower delivery roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upper delivery roller assembly . . . . . . . . . . . . . . . . . . . . . . . . Separation belt assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . Separation belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Scan engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
115 116 117 118 123 125 125 130 133 134 137 139 141 141 142 143 144 144 146 148 150 153 154 155 155 156 157 158 159 160 162 164 165 168 168 169 170 171 177 179 180 183 185
7 Troubleshooting
Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . Power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power-on defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Malfunction troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting with control panel messages . . . . . . . . . . . . . . . Control panel display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Event log page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MFP message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alphabetic error messages . . . . . . . . . . . . . . . . . . . . . . . . . . Numeric error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting with the copy processor board . . . . . . . . . . . . . . 190 191 192 192 193 194 194 194 197 198 198 200 203
C8523-90921
5
User- and service-level diagnostics . . . . . . . . . . . . . . . . . . . . . . . .205 Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205 ADF paper-path test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205 Service test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206 Service-level diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207 Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207 ADF and glass calibrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209 ADF calibrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209 Glass calibrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217 Jam troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220 Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220 Evaluating the information pages . . . . . . . . . . . . . . . . . . . . . . . . . .222 Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222 Jetdirect page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224 Supplies status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225 Usage page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226 File directory page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227 Image-formation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .228 Image defects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229 Measurement and adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . .232 ADF unit height adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . .232 ADF skew adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .234 ADF width sensor volume adjustment . . . . . . . . . . . . . . . . . . .236 Weight solenoid stroke adjustment . . . . . . . . . . . . . . . . . . . . .237 Scanner controller PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238 Connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239 Electrical structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240 Wiring diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241
8 Parts and diagrams
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 Ordering parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 Consumables, supplies, accessories, FRUs, and documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . .245 Common hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Illustrations and parts lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248 MFP system assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 Image scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251 External panels and covers . . . . . . . . . . . . . . . . . . . . . . . . . . .253 Flatbed scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .255 Flatbed optical assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 ADF scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260 Paper pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .262 ADF main assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266 ADF optical assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268 PCB assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274
Index
6
C8523-90921
List of tables
Table 1. Features of the HP LaserJet 9000mfp . . . . . . . . . . . . . . . 16 Table 2. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Table 3. Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Table 4. Environmental specifications . . . . . . . . . . . . . . . . . . . . 18 Table 5. Noise level specifications . . . . . . . . . . . . . . . . . . . . . . . . 18 Table 6. Control panel features, and key functions . . . . . . . . . . . . 39 Table 7. Touch-screen graphical display features and functions . . 40 Table 8. Factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Table 9. Retrieve job menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Table 10. Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Table 11. Paper handling menu default settings . . . . . . . . . . . . . . 47 Table 12. Configure device menu . . . . . . . . . . . . . . . . . . . . . . . . . 49 Table 13. Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Table 14. Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Table 15. Differences between the HP LaserJet 9000 series and the HP LaserJet 9000mfp . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Table 16. Mechanical structure . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Table 17. Mechanical structure . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Table 18. Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Table 19. Electrical specifications for the MFP . . . . . . . . . . . . . . . 75 Table 20. Copy processor board LEDs . . . . . . . . . . . . . . . . . . . . . 96 Table 21. Primary steps for troubleshooting . . . . . . . . . . . . . . . . . 190 Table 22. Power-on defects or blank display . . . . . . . . . . . . . . . . 192 Table 23. Malfunction troubleshooting . . . . . . . . . . . . . . . . . . . . . 193 Table 24. Alphabetic error messages . . . . . . . . . . . . . . . . . . . . . . 198 Table 25. Numeric error messages . . . . . . . . . . . . . . . . . . . . . . . 200 Table 26. Troubleshooting copy processor board LEDs . . . . . . . 204 Table 27. Replaced components and required calibrations . . . . . 208 Table 28. General jam troubleshooting . . . . . . . . . . . . . . . . . . . . 220 Table 29. General jam troubleshooting . . . . . . . . . . . . . . . . . . . . 221 Table 30. Image quality checks . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Table 31. Image defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Table 32. Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Table 33. Consumables, supplies, accessories, FRUs, and documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Table 34. Hardware table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Table 35. Common torque values . . . . . . . . . . . . . . . . . . . . . . . . 247 Table 36. MFP system assembly . . . . . . . . . . . . . . . . . . . . . . . . . 249 Table 37. Image scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Table 38. Image scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 Table 39. External panels and covers (1 of 2) . . . . . . . . . . . . . . . 253 Table 40. External panels and covers (2 of 2) . . . . . . . . . . . . . . . 254 Table 41. Flatbed scanner assembly (1 of 3) . . . . . . . . . . . . . . . . 255 Table 42. Flatbed scanner assembly (2 of 3) . . . . . . . . . . . . . . . . 256 Table 43. Flatbed scanner assembly (3 of 3) . . . . . . . . . . . . . . . . 258 Table 44. Flatbed optical assembly . . . . . . . . . . . . . . . . . . . . . . . 259 Table 45. ADF scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . 261 Table 46. Paper pickup assembly (1 of 2) . . . . . . . . . . . . . . . . . . 263 Table 47. Paper pickup assembly (2 of 2) . . . . . . . . . . . . . . . . . . 265
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Table 48. ADF main assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .267 Table 49. ADF optical assembly . . . . . . . . . . . . . . . . . . . . . . . . . .268 Table 50. PCB assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269 Table 51. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . .270 Table 52. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . .274
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List of tables
C8523-90921
List of figures
Figure 1. Sample identification label . . . . . . . . . . . . . . . . . . . . . . . . Figure 2. Assembly identification. . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 3. External assembly locations (front view) . . . . . . . . . . . . . Figure 4. External assembly locations (back view) . . . . . . . . . . . . . Figure 5. Interface connections . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 6. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 7. MFP space requirements with a finishing device (3,000-sheet stapler/stacker shown) (top view) . . . . . . . . . . . . Figure 8. MFP space requirements with a finishing device (3,000-sheet stapler/stacker shown) (front view) . . . . . . . . . . . Figure 9. Unpacking the MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 10. Removing the MFP from the shipping pallet (1 of 2) . . . Figure 11. Removing the MFP from the shipping pallet (2 of 2) . . . Figure 12. Initial hardware setup (1 of 4). . . . . . . . . . . . . . . . . . . . . Figure 13. Initial hardware setup (2 of 4). . . . . . . . . . . . . . . . . . . . . Figure 14. Initial hardware setup (3 of 4). . . . . . . . . . . . . . . . . . . . . Figure 15. Initial hardware setup (4 of 4). . . . . . . . . . . . . . . . . . . . . Figure 16. Installing the finishing device (1 of 2) . . . . . . . . . . . . . . . Figure 17. Installing the finishing device (2 of 2) . . . . . . . . . . . . . . . Figure 18. Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 19. Touch-screen graphical display layout. . . . . . . . . . . . . . Figure 20. Registration page (1 of 2). . . . . . . . . . . . . . . . . . . . . . . . Figure 21. Registration page (2 of 2). . . . . . . . . . . . . . . . . . . . . . . . Figure 22. ADF delivery system (1 of 5) . . . . . . . . . . . . . . . . . . . . . Figure 23. ADF delivery system (2 of 5) . . . . . . . . . . . . . . . . . . . . . Figure 24. ADF delivery system (3 of 5) . . . . . . . . . . . . . . . . . . . . . Figure 25. ADF delivery system (4 of 5) . . . . . . . . . . . . . . . . . . . . . Figure 26. ADF delivery system (5 of 5) . . . . . . . . . . . . . . . . . . . . . Figure 27. Upper ADF glass strip (1 of 4) . . . . . . . . . . . . . . . . . . . . Figure 28. Upper ADF glass strip (2 of 4) . . . . . . . . . . . . . . . . . . . . Figure 29. Upper ADF glass strip (3 of 4) . . . . . . . . . . . . . . . . . . . . Figure 30. Upper ADF glass strip (4 of 4) . . . . . . . . . . . . . . . . . . . . Figure 31. ADF rollers (1 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 32. ADF rollers (2 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 33. ADF rollers (3 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 34. ADF rollers (4 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 35. ADF rollers (5 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 36. ADF rollers (6 of 6). . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 37. Differences in print engine . . . . . . . . . . . . . . . . . . . . . . . Figure 38. Mechanical structure (1 of 2) . . . . . . . . . . . . . . . . . . . . . Figure 39. Mechanical structure (2 of 2) . . . . . . . . . . . . . . . . . . . . . Figure 40. Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 41. Basic block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 42. Basic system configuration . . . . . . . . . . . . . . . . . . . . . . Figure 43. Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . Figure 44. PowerSave flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 45. Low-voltage power supply circuit . . . . . . . . . . . . . . . . . . Figure 46. Printer power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 47. Scanner controller circuit . . . . . . . . . . . . . . . . . . . . . . . .
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Figure 48. Flatbed document exposure control . . . . . . . . . . . . . . . .81 Figure 49. Flatbed optical drive control . . . . . . . . . . . . . . . . . . . . . .82 Figure 50. Flatbed optical unit operation . . . . . . . . . . . . . . . . . . . . .83 Figure 51. Flatbed document size detection. . . . . . . . . . . . . . . . . . .84 Figure 52. Functions operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Figure 53. ADF angle detection . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Figure 54. ADF document exposure control. . . . . . . . . . . . . . . . . . .87 Figure 55. ADF document feed control. . . . . . . . . . . . . . . . . . . . . . .88 Figure 56. ADF document size detection . . . . . . . . . . . . . . . . . . . . .90 Figure 57. ADF feeder sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Figure 58. Document skew jam . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Figure 59. Scanned data flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Figure 60. Copy processor board . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Figure 61. Copy processor board LEDs . . . . . . . . . . . . . . . . . . . . . .96 Figure 62. Control panel (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . .102 Figure 63. Control panel (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . .102 Figure 64. Control panel (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . . .103 Figure 65. ADF feeder cover (1 of 3) . . . . . . . . . . . . . . . . . . . . . . .104 Figure 66. ADF feeder cover (2 of 3) . . . . . . . . . . . . . . . . . . . . . . .104 Figure 67. ADF feeder cover (3 of 3) . . . . . . . . . . . . . . . . . . . . . . .105 Figure 68. ADF feeder cover handle (1 of 2) . . . . . . . . . . . . . . . . .106 Figure 69. ADF feeder cover handle (2 of 2) . . . . . . . . . . . . . . . . .106 Figure 70. ADF back cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . .107 Figure 71. ADF back cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . .107 Figure 72. ADF front cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Figure 73. Delivery roller cover. . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Figure 74. White board cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Figure 75. Copy processor board . . . . . . . . . . . . . . . . . . . . . . . . . .111 Figure 76. Flatbed rail cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Figure 77. Flatbed back cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . .113 Figure 78. Flatbed back cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . .113 Figure 79. Flatbed right cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . .114 Figure 80. Flatbed right cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . .114 Figure 81. Flatbed left cover (1 of 2) . . . . . . . . . . . . . . . . . . . . . . .115 Figure 82. Flatbed left cover (2 of 2) . . . . . . . . . . . . . . . . . . . . . . .115 Figure 83. Flatbed upper front cover . . . . . . . . . . . . . . . . . . . . . . .116 Figure 84. Flatbed lower front cover . . . . . . . . . . . . . . . . . . . . . . . .117 Figure 85. ADF base cover assembly (1 of 9) . . . . . . . . . . . . . . . .118 Figure 86. ADF base cover assembly (2 of 9) . . . . . . . . . . . . . . . .118 Figure 87. ADF base cover assembly (3 of 9) . . . . . . . . . . . . . . . .119 Figure 88. ADF base cover assembly (4 of 9) . . . . . . . . . . . . . . . .119 Figure 89. ADF base cover assembly (5 of 9) . . . . . . . . . . . . . . . .120 Figure 90. ADF base cover assembly (6 of 9) . . . . . . . . . . . . . . . .120 Figure 91. ADF base cover assembly (7 of 9) . . . . . . . . . . . . . . . .121 Figure 92. ADF base cover assembly (8 of 9) . . . . . . . . . . . . . . . .121 Figure 93. ADF base cover assembly (9 of 9) . . . . . . . . . . . . . . . .122 Figure 94. Glass (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Figure 95. Glass (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Figure 96. ADF optical unit (1 of 8). . . . . . . . . . . . . . . . . . . . . . . . .125 Figure 97. ADF optical unit (2 of 8). . . . . . . . . . . . . . . . . . . . . . . . .126 Figure 98. ADF optical unit (3 of 8). . . . . . . . . . . . . . . . . . . . . . . . .126 Figure 99. ADF optical unit (4 of 8). . . . . . . . . . . . . . . . . . . . . . . . .127 Figure 100. ADF optical unit (5 of 8). . . . . . . . . . . . . . . . . . . . . . . .127 Figure 101. ADF optical unit (6 of 8). . . . . . . . . . . . . . . . . . . . . . . .128 Figure 102. ADF optical unit (7 of 8). . . . . . . . . . . . . . . . . . . . . . . .128 Figure 103. ADF optical unit (8 of 8). . . . . . . . . . . . . . . . . . . . . . . .129 Figure 104. ADF scanning lamp (1 of 5). . . . . . . . . . . . . . . . . . . . .130 Figure 105. ADF scanning lamp (2 of 5). . . . . . . . . . . . . . . . . . . . .130 Figure 106. ADF scanning lamp (3 of 5). . . . . . . . . . . . . . . . . . . . .131
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List of figures
C8523-90921
Figure 107. ADF scanning lamp (4 of 5) . . . . . . . . . . . . . . . . . . . . Figure 108. ADF scanning lamp (5 of 5) . . . . . . . . . . . . . . . . . . . . Figure 109. ADF shading filter (1 of 2) . . . . . . . . . . . . . . . . . . . . . Figure 110. ADF shading filter (2 of 2) . . . . . . . . . . . . . . . . . . . . . Figure 111. Flatbed optical unit (1 of 6). . . . . . . . . . . . . . . . . . . . . Figure 112. Flatbed optical unit (2 of 6). . . . . . . . . . . . . . . . . . . . . Figure 113. Flatbed optical unit (3 of 6). . . . . . . . . . . . . . . . . . . . . Figure 114. Flatbed optical unit (4 of 6). . . . . . . . . . . . . . . . . . . . . Figure 115. Flatbed optical unit (5 of 6). . . . . . . . . . . . . . . . . . . . . Figure 116. Flatbed optical unit (6 of 6). . . . . . . . . . . . . . . . . . . . . Figure 117. Flatbed scanning lamp (1 of 3). . . . . . . . . . . . . . . . . . Figure 118. Flatbed scanning lamp (2 of 3). . . . . . . . . . . . . . . . . . Figure 119. Flatbed scanning lamp (3 of 3). . . . . . . . . . . . . . . . . . Figure 120. Flatbed shading filter (1 of 3) . . . . . . . . . . . . . . . . . . . Figure 121. Flatbed shading filter (2 of 3) . . . . . . . . . . . . . . . . . . . Figure 122. Flatbed shading filter (3 of 3) . . . . . . . . . . . . . . . . . . . Figure 123. ADF feeder cover detection switch . . . . . . . . . . . . . . Figure 124. Weight solenoid (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . Figure 125. Weight solenoid (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . Figure 126. Shutter solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 127. Pickup motor (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . Figure 128. Pickup motor (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . Figure 129. Delivery motor (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . Figure 130. Delivery motor (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . Figure 131. Flatbed motor (1 of 3). . . . . . . . . . . . . . . . . . . . . . . . . Figure 132. Flatbed motor (2 of 3). . . . . . . . . . . . . . . . . . . . . . . . . Figure 133. Flatbed motor (3 of 3). . . . . . . . . . . . . . . . . . . . . . . . . Figure 134. Power supply assembly (1 of 6) . . . . . . . . . . . . . . . . . Figure 135. Power supply assembly (2 of 6) . . . . . . . . . . . . . . . . . Figure 136. Power supply assembly (3 of 6) . . . . . . . . . . . . . . . . . Figure 137. Power supply assembly (4 of 6) . . . . . . . . . . . . . . . . . Figure 138. Power supply assembly (5 of 6) . . . . . . . . . . . . . . . . . Figure 139. Power supply assembly (6 of 6) . . . . . . . . . . . . . . . . . Figure 140. ADF fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 141. Flatbed fan assembly . . . . . . . . . . . . . . . . . . . . . . . . . Figure 142. ADF analog processor PCB . . . . . . . . . . . . . . . . . . . . Figure 143. ADF inverter PCB (1 of 2) . . . . . . . . . . . . . . . . . . . . . Figure 144. ADF inverter PCB (2 of 2) . . . . . . . . . . . . . . . . . . . . . Figure 145. ADF intermediate PCB. . . . . . . . . . . . . . . . . . . . . . . . Figure 146. ADF width detection sensor assembly . . . . . . . . . . . . Figure 147. Flatbed inverter PCB (1 of 2) . . . . . . . . . . . . . . . . . . . Figure 148. Flatbed intermediate PCB (1 of 2) . . . . . . . . . . . . . . . Figure 149. Flatbed intermediate PCB (2 of 2) . . . . . . . . . . . . . . . Figure 150. Scanner controller board (1 of 4) . . . . . . . . . . . . . . . . Figure 151. Scanner controller board (2 of 4) . . . . . . . . . . . . . . . . Figure 152. Scanner controller board (3 of 4) . . . . . . . . . . . . . . . . Figure 153. Scanner controller board (4 of 4) . . . . . . . . . . . . . . . . Figure 154. Intermediate PCB assembly. . . . . . . . . . . . . . . . . . . . Figure 155. Power supply assembly (1 of 6) . . . . . . . . . . . . . . . . . Figure 156. Power supply assembly (2 of 6) . . . . . . . . . . . . . . . . . Figure 157. Power supply assembly (3 of 6) . . . . . . . . . . . . . . . . . Figure 158. Power supply assembly (4 of 6) . . . . . . . . . . . . . . . . . Figure 159. Power supply assembly (5 of 6) . . . . . . . . . . . . . . . . . Figure 160. Power supply assembly (6 of 6) . . . . . . . . . . . . . . . . . Figure 161. Pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 162. Pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . . Figure 163. Feed roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . Figure 164. Lower registration roller assembly (1 of 10) . . . . . . . . Figure 165. Lower registration roller assembly (2 of 10) . . . . . . . .
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131 132 133 133 134 134 135 135 136 136 137 137 138 139 139 140 141 142 142 143 144 144 146 146 148 148 149 150 150 151 151 152 152 153 154 155 156 156 157 158 159 160 161 162 162 163 163 164 165 165 166 166 167 167 168 169 170 171 172
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Figure 166. Lower registration roller assembly (3 of 10) . . . . . . . .173 Figure 167. Lower registration roller assembly (4 of 10) . . . . . . . .173 Figure 168. Lower registration roller assembly (5 of 10) . . . . . . . .174 Figure 169. Lower registration roller assembly (6 of 10) . . . . . . . .174 Figure 170. Lower registration roller assembly (7 of 10) . . . . . . . .175 Figure 171. Lower registration roller assembly (8 of 10) . . . . . . . .175 Figure 172. Lower registration roller assembly (9 of 10) . . . . . . . .176 Figure 173. Lower registration roller assembly (10 of 10) . . . . . . .176 Figure 174. Lower delivery roller (1 of 2) . . . . . . . . . . . . . . . . . . . .177 Figure 175. Lower delivery roller (2 of 2) . . . . . . . . . . . . . . . . . . . .177 Figure 176. Upper delivery roller . . . . . . . . . . . . . . . . . . . . . . . . . .179 Figure 177. Separation belt assembly (1 of 6) . . . . . . . . . . . . . . . .180 Figure 178. Separation belt assembly (2 of 6) . . . . . . . . . . . . . . . .180 Figure 179. Separation belt assembly (3 of 6) . . . . . . . . . . . . . . . .181 Figure 180. Separation belt assembly (4 of 6) . . . . . . . . . . . . . . . .181 Figure 181. Separation belt assembly (5 of 6) . . . . . . . . . . . . . . . .182 Figure 182. Separation belt assembly (6 of 6) . . . . . . . . . . . . . . . .182 Figure 183. Separation belts (1 of 3) . . . . . . . . . . . . . . . . . . . . . . .183 Figure 184. Separation belts (2 of 3) . . . . . . . . . . . . . . . . . . . . . . .183 Figure 185. Separation belts (3 of 3) . . . . . . . . . . . . . . . . . . . . . . .184 Figure 186. Scan engine (1 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .185 Figure 187. Scan engine (2 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .185 Figure 188. Scan engine (3 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .186 Figure 189. Scan engine (4 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .186 Figure 190. Scan engine (5 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .187 Figure 191. Scan engine (6 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .187 Figure 192. Scan engine (7 of 7) . . . . . . . . . . . . . . . . . . . . . . . . . .188 Figure 193. Sample event log page . . . . . . . . . . . . . . . . . . . . . . . .195 Figure 194. Example of events on the event log . . . . . . . . . . . . . .196 Figure 195. Copy processor board LEDs . . . . . . . . . . . . . . . . . . . .203 Figure 196. Left side front calibration (1 of 4) . . . . . . . . . . . . . . . . .209 Figure 197. Left side front calibration (2 of 4) . . . . . . . . . . . . . . . . .210 Figure 198. Left side front calibration (3 of 4) . . . . . . . . . . . . . . . . .210 Figure 199. Left side front calibration (4 of 4) . . . . . . . . . . . . . . . . .211 Figure 200. Sample configuration page . . . . . . . . . . . . . . . . . . . . .223 Figure 201. Sample Jetdirect page. . . . . . . . . . . . . . . . . . . . . . . . .224 Figure 202. Sample supplies status page . . . . . . . . . . . . . . . . . . .225 Figure 203. Sample usage page . . . . . . . . . . . . . . . . . . . . . . . . . .226 Figure 204. Sample file directory page . . . . . . . . . . . . . . . . . . . . . .227 Figure 205. ADF unit height adjustment (1 of 2). . . . . . . . . . . . . . .232 Figure 206. ADF unit height adjustment (2 of 2). . . . . . . . . . . . . . .233 Figure 207. ADF skew adjustment (1 of 3) . . . . . . . . . . . . . . . . . . .234 Figure 208. ADF skew adjustment (2 of 3) . . . . . . . . . . . . . . . . . . .235 Figure 209. ADF skew adjustment (3 of 3) . . . . . . . . . . . . . . . . . . .235 Figure 210. ADF width sensor volume adjustment . . . . . . . . . . . . .236 Figure 211. Weight solenoid stroke adjustment . . . . . . . . . . . . . . .237 Figure 212. Scanner controller PCB . . . . . . . . . . . . . . . . . . . . . . . .238 Figure 213. Connector locations. . . . . . . . . . . . . . . . . . . . . . . . . . .239 Figure 214. Circuit diagram (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . .241 Figure 215. Circuit diagram (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . .242 Figure 216. MFP system assembly . . . . . . . . . . . . . . . . . . . . . . . .249 Figure 217. Image scanner (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . .251 Figure 218. Image scanner (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . .252 Figure 219. External panels and covers (1 of 2). . . . . . . . . . . . . . .253 Figure 220. External panels and covers (2 of 2). . . . . . . . . . . . . . .254 Figure 221. Flatbed scanner assembly (1 of 3) . . . . . . . . . . . . . . .255 Figure 222. Flatbed scanner assembly (2 of 3) . . . . . . . . . . . . . . .256 Figure 223. Flatbed scanner assembly (3 of 3) . . . . . . . . . . . . . . .257 Figure 224. Flatbed optical assembly . . . . . . . . . . . . . . . . . . . . . . .259
12
List of figures
C8523-90921
Figure 225. ADF scanner assembly . . . . . . . . . . . . . . . . . . . . . . . Figure 226. Paper pickup assembly (1 of 2) . . . . . . . . . . . . . . . . . Figure 227. Paper pickup assembly (2 of 2) . . . . . . . . . . . . . . . . . Figure 228. ADF main assembly . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 229. ADF optical assembly . . . . . . . . . . . . . . . . . . . . . . . . Figure 230. PCB assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
260 262 264 266 268 269
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14
List of figures
C8523-90921
1
Product information
Chapter contents
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Assembly identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Interface connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Limited warranty for the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Worldwide service and support offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
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Chapter contents 15
Product features
HP LaserJet 9000mfp (C8523A) (Q2458A)
This section lists the major product features of the HP LaserJet 9000mfp.
Table 1. Features of the HP LaserJet 9000mfp
Speed
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50 pages per minute (ppm), automatic document feeder (ADF) scanning of and printing on letter-size or ISO A4-size paper 8-second standby to first page print 2.4 seconds or less for the first scan from the ADF 3.7 seconds or less for the first scan from the scanner glass 600 dots per inch (dpi) with Resolution Enhancement technology (REt) HP FastRes 1200 (1200-dpi-like quality at up to 50 ppm for letter and A4) Up to 256 levels of gray No-shake, no pull-tab print cartridge 3,000-sheet stapler/stacker staple cartridge Multifunction finisher staple cartridge 100-page capacity ADF 25 percent to 400 percent scalability using the scanner glass 25 percent to 200 percent scalability using the ADF Transmit Once, Raster Image Processing (RIP) Once technology PostScript® (PS) Level 3 emulation with 35 built-in PS language fonts HP Printer Command Language (PCL) 6 driver HP PCL 5e driver for compatibility with previous products Printer job language (PJL) Printer management language 80 scalable TrueTypeTM typefaces Memory Enhancement technology (MEt) automatically compresses data to use RAM more efficiently 128 megabytes (MB) of RAM, expandable to 384 MB using industrystandard 100-pin dual inline memory modules (DIMMs) Two-sided copying (duplex printing) Image modification Color digital sending Wide-format printing Document finishing 3,000-sheet stapler/stacker 3,000-sheet stacker Multifunction finisher
Resolution
Consumables
Throughput
Language and fonts
Enhanced memory and memory expansion
Functions
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Finishing
16 Chapter 1 Product information
C8523-90921
Product specifications
Identification
The model number and serial number are listed on an identification label located on the back cover. The model number is alphanumeric, such as C4270A.
Note
There is a user-accessible label inside the right door of the print engine. The serial number contains information about the country/region of origin and the revision level, production code, and production number of the MFP. An example of a serial number is USBB123456. The identification label also contains electrical information and regulatory information (see figure 1).
Note
The electrical information and regulatory information vary by country/region.
Electrical information
Regulatory information
Model and serial number
Manufacture date
Figure 1.
Sample identification label
Specifications
Table 2. Physical specifications Specification HP LaserJet 9000mfp HP LaserJet 9000mfp HP LaserJet 9000mfp with multifunction with 3,000-sheet stacker or 3,000-sheet finisher stapler/stacker
1,219.2 mm (48 in) 1,276.4 mm (50.3 in) 1,084.6 mm (42.7 in) 76.2 kg (167.64 lb) 1,219.2 mm (48 in) 2,299.6 mm (90.6 in) 1,084.6 mm (42.7 in) 3,000-sheet stacker 103.7 kg (228.62 lb) 3,000-sheet stapler/ stacker 106.7 kg (235.23 lb) 1,219.2 mm (48 in) 2,501.13 mm (98.47 in) 1,084.6 mm (42.7 in) 1,16.9 kg (257.72 lb)
Height Width Depth Weight (without print cartridge)
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Product specifications 17
Table 3. Electrical specifications Volts Frequency Amperes (amps)
Minimum recommended current capacity = 15-amp dedicated circuit Minimum recommended current capacity = 6.5 amp
Watts (W) (typical)
printing = 1,075 W standby = 440 W PowerSave 1 = 70 W low power = 230 W off = .5 W ADF printing = 1,130 W printing = 1,070 W standby = 415 W PowerSave 1 = 70 W low power = 230 W off = 1.3 W ADF printing = 1,075 W
Thermal units per hour (Btu/hr)
printing = 3,670 Btu/hr standby = 1,500 Btu/hr PowerSave 1 = 240 Btu/hr low power = 785 BTu/hr off = 1.7 Btu/hr ADF printing = 3,860 printing = 3,650 Btu/hr standby = 1,420 Btu/hr PowerSave 1 = 240 Btu/hr low power= 785 Btu/hr off = 4.5 Btu/hr ADF printing = 3,670
100-127 Vac 50/60 Hz ± 10 percent ± 2 Hz
220-240 Vac 50/60 Hz ± 10 percent ± 2 Hz
WARNING!
Power requirements are based on the region where the MFP is sold. Do not convert operating voltages. This can damage the MFP and void the product warranty. The electrical and environmental specifications must be maintained to ensure the proper operation of the MFP. Consider the following points before installing the MFP:
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Install the MFP in a well-ventilated, dust-free area. Install the MFP on a level, flat surface that can support its size and weight. Do not install on carpet or on other soft surfaces. Make sure all four MFP feet are level. Make sure the power supply circuitry is adequate. (See "Product specifications" on page 17.) Install the MFP where temperature and humidity are stable, with no abrupt changes (away from water sources, humidifiers, air conditioners, refrigerators, or other major appliances). (See "Product specifications" on page 17.) Install away from direct sunlight, areas that experience vibration, open flames, ammonia fumes, ultrasonic heaters, and devices that emit a magnetic field. If the MFP is placed near a window, make sure the window has a curtain or blind to block direct sunlight. Maintain enough space around the MFP for proper access and ventilation. (See "Space requirements" on page 28.)
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Table 4. Environmental specifications Operating/printing
Temperature (MFP and print cartridge) Relative humidity 10 degrees to 32.5 degrees C (50 degrees to 90.5 degrees F) 20 percent to 80 percent
Storage/standby
-20 degrees to 40 degrees C (-4 degrees to 104 degrees F) 15 percent to 90 percent
Table 5. Noise level specifications Operator position
Copying at 50 ppm Idle PowerSave LPam 57 db(A) LPam 40 db(A) inaudible
Bystander (1m)
LPam 60 db(A) LPam 40 db(A) inaudible
Sound power
LWAd 7.4 bels(A) LWAd 5.7 bels(A) inaudible
Note
Testing per International Standards Organization (ISO) 9296.
18 Chapter 1 Product information
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Product overview
Assembly identification
For service issues and section identification, the MFP has been separated into three sections.
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copy/scan engine print engine finishing device
Copy/scan engine Finishing device
Print engine
Figure 2.
Assembly identification
Note
A finishing device is required with the HP LaserJet 9000mfp.
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Product overview 19
External assembly locations
ADF output bin Control panel ADF feeder ADF
Bin 1 Bin 2 Front door Power button Finishing device (3000-sheet stacker shown) Tray 3 Tray 1 Tray 2 Right door Vertical transfer door Tray 4
Figure 3.
External assembly locations (front view)
Interface connection panel Left door
Power-cord connector
Paper-handling power connector Tray 4 power-cord connector
Figure 4.
External assembly locations (back view)
20 Chapter 1 Product information
C8523-90921
Interface connections
Copy connect
Parallel connector
card
High-speed copy-connect connector Hard disk Foreign interface connector HP Fast InfraRed Connect (optional IR pod) HP Jet-Link connector (accessories connector) HP Jetdirect print server RJ-45 connector
Jetdirect card
Figure 5.
Interface connections
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Product overview 21
Accessories
Multifunction finisher
3,000-sheet stapler/stacker Optional HP Fast InfraRed Connect pod
3,000-sheet stacker
Figure 6.
Accessories
22 Chapter 1 Product information
C8523-90921
Regulatory information
For regulatory information and requirements, FCC regulations, and declaration of conformity, please see the start guide. For environmental product stewardship program information, please see the use guide.
Service approach
Repair of the MFP normally begins with a three-step process:
1 2 3
Isolate the problem to the major system (the host computer, the network and/or server, or the MFP). Determine whether the problem is located in the print engine, the copy/scan engine, or the finishing device. Troubleshoot the problem using "Malfunction troubleshooting" in chapter 7.
Once a faulty part is located, repair is usually accomplished by assembly-level replacement of field replaceable units (FRUs). Some mechanical assemblies can be repaired at the subassembly level. Hewlett-Packard does not support replacement of components on the printed circuit assemblies.
Parts and supplies
Information about ordering
"Ordering parts" in chapter 8 of this manual contains FRU and replacement part numbers. Replacement parts can be ordered from the HP Customer Support (HPCS) organization. "Consumables, supplies, accessories, FRUs, and documentation" in chapter 8 of this manual contains information about products specifically designed for this MFP. Order accessories from HPCS.
Note
See "Worldwide service and support offices" on page 25 to find information for a local HP office in the appropriate region.
HPCS phone listings
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HPCS (for U.S.) (1) (800) 752-0900 HPCS (for Canada) (1) (800) 387-3867 HPCS (for Europe) (49 7031) 142253
Exchange program
HP might offer remanufactured assemblies for parts. These can be ordered through HPCS.
Warranty
For warranty information and requirements, see the start guide.
Limited warranty for the print cartridge
For print cartridge warranty information, see the start guide.
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Regulatory information 23
Service and support
World Wide Web
Print drivers, updated HP MFP firmware, and product and support information can be obtained from the following URLs:
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U.S., http://www.hp.com/support/lj9000 Europe, http://www.hp.com/support/lj9000 China, ftp://www.hp.com.cn/support/lj9000 Japan, ftp://www.jpn.hp.com/support/lj9000 Korea, http://www.hp.co.kr/support/lj9000 Taiwan, http://www.hp.com.tw/support/lj9000, or the local driver website, http://www.dds.com.tw
HP support assistant CD-ROM
This support tool offers a comprehensive online information system designed to provide technical and product information about Hewlett-Packard products. To subscribe to this quarterly service in the U.S. or Canada, call (1) (800) 457-1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Mentor Media at (65) 740-4477.
HP-authorized resellers and support
To locate HP-authorized resellers and support, call (1) (800) 243-9816 in the U.S. or (1) (800) 387-3867 in Canada. See "Worldwide service and support offices" on page 25 for areas outside of North America.
HP service agreements
Call (1) (800) 743-8305 in the U.S. or (1) (800) 268-1221 in Canada.
HP PartnerCare
You can use the following information to contact HP PartnerCare:
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PartnerShip Web. http://www.partner.americas.hp.com e-mail at [email protected] Connect Online. http://www.connect-online.hp.com e-mail at PTS, INFOLINE (HP-Germany, exgen1) Asia Pacific countries/regions. http://partnercare.asiapac.hp.com/ Canada Partner. http://www.canada.hp.com Latin America. http://www.conecta.latinamerica.hp.com e-mail at SUPPORT-TEAM,LAR (HP-Miami, exgen1)
24 Chapter 1 Product information
C8523-90921
Worldwide service and support offices
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For the U.S., call (1) (208) 323-2551 Monday through Friday from 6 A.M. to 6 P.M., Mountain time. For Canada, call (1) (905) 206-4663 or (1) (800) 387-3867 Monday through Friday from 8 A.M. to 8 P.M., Mountain time. For customers outside of North America, use the following list and call the appropriate telephone number for the country or region.
Europe
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Austria: 43 (0)810 00 6080 Belgium Dutch: 32 (0)2 626-8806 French: 32 (0)2 626-8806 Czech Republic: 42 (0)2 6130 7310 Denmark: +45 39 29 4099 International English: +44 (0)207 512 52 02 Finland: 358 (0)203 47 288 France: 33 (0)1 43 62 34 34 Germany: 49 (0)180 52 58 143 Greece: +30 (0)1 619 64 11 Hungary: +36 (0)1 382-1111 Ireland: +353 (0)1 662 5525 Italy: 39 02 264 10350
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Netherlands: 31 (0)20 606 8751 Norway: 47 22 11 6299 Poland: +48 22 865 98 00 Portugal: 351 21 3176333 Romania: +40 1 315 44 42 (or 01 3154442) Russian Federation Moscow: +7 095 797 3520 St. Petersburg: +7 812 346 7997 Spain: +34 902 321 123 Sweden: +46 (0)8 619 2170 Switzerland: +41 (0)848 80 11 11 Turkey: +90 212 221 69 69 Ukraine: +7 (380-44) 490-3520 U.K.: +44 (0)207 512 52 02
Africa and Middle East
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Egypt: +202 7956222 International English: +44 (0)207 512 52 02 Israel: +972 (0)9 9524848 South Africa Inside RSA: 086 000 1030 Outside RSA: +27-11 258 9301
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United Arab Emirates, Bahrain, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Saudi Arabia, and Yemen: 971 4 883 8454
Asia-Pacific countries/regions
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Australia: (03) 8877 8000 China: +86 (0)10 6564 5959 Hong Kong SAR: +85 (2) 2802 4098 India: +91 11 682 6035 Indonesia: +62 (21) 350-3408 Japan: +81 3 3335-8333 Republic of Korea Seoul: +82 (2) 3270-0700 Outside Seoul: 080 999-0700
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Malaysia: +60 (3) 295 2566 New Zealand: +64 (9) 356 6640 Philippines: +63 (2) 867 3551 Singapore: +65 272 5300 Taiwan: +886 (2) 2717 0055 Thailand: +66 (2) 661 4000 Vietnam: +84 (0) 8 823 4530
Latin America
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Argentina: 0810-555-5520 Brazil Greater Sao Paulo: (11) 3747-7799 Outside Greater Săo Paulo: 0800-157751 Chile: 800-22-5547 Guatemala: 800-999-5305
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Mexico Mexico City: 52-58-9922 Outside Mexico City: 01-800-472-6684 Peru: 0-0800-10111 Puerto Rico: 1-877-2320-589 Venezuela Caracas: 207 8488 Outside Caracas: 800 47 777
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Service approach 25
26 Chapter 1 Product information
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2
Product requirements
Chapter contents
Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Initial setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Unpacking the MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Removing the MFP from the shipping pallet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Initial hardware setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Installing the finishing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Testing MFP printing and copying functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
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Chapter contents 27
Space requirements
The dimensions of the shipping box that contains the HP LaserJet 9000mfp are 40 inches wide, 36 inches deep, and 57 inches high. The customer must locate a door or receiving area large enough to accept delivery of the shipping box.
MFP physical dimensions
2501.1 mm (98.5 in)
1084.6 mm (42.7 in)
Figure 7.
MFP space requirements with a finishing device (3,000-sheet stapler/stacker shown) (top view)
28 Chapter 2 Product requirements
C8523-90921
2501.1 mm (98.5 in)
1219.2 mm (48 in)
Figure 8.
MFP space requirements with a finishing device (3,000-sheet stapler/stacker shown) (front view)
Note
Before removing the plastic wrapping around the box, make sure that adequate space is available to unpack the MFP and to roll the product off of the shipping pallet. At least 10 feet of clearance around the box is required to remove all the shipping materials. The front of the shipping box contains a slot that, when opened, reveals the software, the manual, and power cords.
Note
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Space requirements 29
Setup
Initial setup
The initial MFP setup includes the following steps:
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Remove the MFP from the box. Set up and install the MFP. Set up and install the finishing device. Verify installation. Familiarize yourself with the MFP.
Note
The initial setup package does not include any software or network setup. Do not load any printer software or connect the MFP to the network, even if the customer has an existing network connection in use. If an administrator does not, problems can occur to the network connection. The shipping box contains the following items:
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HP LaserJet 9000mfp One or two power cords
Note
The 110-volt MFP has two power cords, and the 220-volt MFP has one y-power cord.
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ADF output bin High-speed copy connect cable Control panel overlay Print cartridge Printer software on CD-ROM (includes the user introduce guide) Start guide Finishing device
Note Note
The finishing device is delivered in a separate box. The MFP is delivered with the duplexer, tray 1, and tray 4 installed.
30 Chapter 2 Product requirements
C8523-90921
Unpacking the MFP
1 2 3 4 5 Note
Remove the plastic wrap from the shipping box. Remove the two white, plastic shipping locks, and then remove the top of the box. Pull the locks straight out to remove them from the box. Remove the six remaining shipping locks that hold the sides in place. Remove the reinforcing ribbon from the top of the box. Carefully remove the sides of the box.
Four corner supports in the box can fall out when the sides are removed.
6 7
Remove and set aside the bag that contains the print cartridge (located on the top of the printer). Also remove the manual, cables, and software from the front piece of Styrofoam. Remove the ramps (callout 1) by gently lifting them up. The ramps are located near the back piece of Styrofoam.
2
2
1
Figure 9.
Unpacking the MFP
8 9
Lift the two Styrofoam pieces away from the MFP. Remove the plastic wrap from the MFP, and set aside the ADF output bin.
C8523-90921
Setup 31
Removing the MFP from the shipping pallet
1
Break apart the ramps and push them into the slots on the front of the shipping pallet (callout 1).
2
2
1
Figure 10.
Removing the MFP from the shipping pallet (1 of 2)
2 3 WARNING!
Unlock the wheels on tray 4 and point them forward so that they line up with the ramps. Hold the MFP behind the wheels on tray 4 (callout 2) and ease it off of the wood supports.
Do not remove the MFP by holding other parts of the MFP. This can result in damage to the MFP and injury to the people lifting the MFP.
2
2
2
Figure 11.
Removing the MFP from the shipping pallet (2 of 2)
4
Carefully move the MFP off the supports and onto the ramps. Support the front of the MFP while rolling it off of the shipping pallet.
32 Chapter 2 Product requirements
C8523-90921
Initial hardware setup
1
Press the shipping lock (callout 1), located on the left side of the scan engine, toward the front of the MFP to unlock it.
Note
Show the user where the shipping lock is located. Before the MFP can be moved, the flatbed optical unit must be "parked" and locked. To lock the carriage, touch MENUS, then CONFIGURE DEVICE, touch RESETS, touch LOCK CARRIAGE, and then engage the mechanical lock.
2
2
1
Figure 12.
Initial hardware setup (1 of 4)
2 3 4 5 6 7
Open the left door. Pull the shipping tape straight back to remove the two fuser shipping locks. Make sure the fuser levers are in the "down" position before printing. Remove the remainder of the orange shipping tape inside the left door. Open trays 2, 3, and 4, and remove the shipping tape and the tray locks (two per tray). Make sure that the custom/standard switch is in the "standard" position. Show the user where to locate this switch and explain its purpose. Open the top of the ADF and pull out the packing material (callout 2).
2
2
2
Figure 13.
Initial hardware setup (2 of 4)
C8523-90921
Setup 33
8
Install the high-speed copy connect cable (callout 3). Show the user the shape of the connectors, and how the connectors match up.
CAUTION
Make sure that the high-speed copy connect cable is installed correctly. The cable can be be installed incorrectly if it is forced.
2
3
2
Figure 14.
Initial hardware setup (3 of 4)
9
Install the two copy processor board (CPB) protectors (callout 4) on the back of the MFP.
2
4
2
Figure 15.
Initial hardware setup (4 of 4)
10 Install the ADF output bin. 11 Open the front door and install the print cartridge. Note Note
The print cartridge does not have a pull tab. The toner seal automatically rolls up when a new print cartridge is installed in the printer. The motor used to drive the OPC (imaging drum) is initialized in the reverse direction, which rolls the toner seal onto a spindle inside the print cartridge. The noise the printer makes when