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Plasma
Field Service Guide
2007

Generations 3 to 8
Quick Reference
Troubleshooting Guide
Version 1.2
Contents
Preface 5
Service Call Preparations 6
Hour & P-Count Readings 7-10
Model & System Breakdown 11-12
Optional Accessories 13
Quick Reference 14-22
Power Down G2~G6 15
Shut Down G2~G6 16
Power Down & Shut Down G7~G8 17
Trap Switch Reset G3~G8 18-19
Service Remotes 20-22
G3 PDP433PU & PDP503PU 23-29
Block Diagrams 24-25
Shut Down & Power Down 26-29
G3 PDP433CMX, PDP503CMX, PDP4300, PRO800HDI & PRO1000HDI 30-40
Block Diagrams 32-35
Basic Service Factory Mode 36-37
Shut Down & Power Down 38-40
G4 & G5 PDP434PU, PDP504PU, PRO434PU, PRO504PU, PDP435PU, PDP505PU
PRO435PU & PRO505PU 41-47
Block Diagrams 42-43
Operation LED's 44
Shut Down & Power Down 45-47
G4 & G5 Continued PDP434CMX, PDP504CMX, PDP505CMX, PDP4304, PDP4314,
PDP5004, PDO5014, PRO810HD & PRO1010HD 48-58
Block Diagrams 50-53
Operation LED's 54
Shut Down & Power Down 55-58

3
Contents Continued
G5 PDP4350SX & PDP5050SX 59-71
Block Diagrams 60-63
Operation LED's 64
Shut Down & Power Down 65-71
G6 PDP436PU, PDP506PU, PRO436PU & PRO506PU 72-81
Block Diagrams 74-75
Operation LED's 76
Shut Down & Power Down 77-80
System Reset 81
G7 PDP4270/71HD, PDP5070/71HD, PDP6070/71HD, PRO507PU & PRO607PU 82-98
Block Diagrams 84-89
Quick Reference LED's & Service Mode 90-91
Shut Down & Power Down 92-95
Non Failure Information 96
System Reset 97
Power Supply Jumper 98
G7 PDP427CMX, PDP507CMX & PDP607CMX 99-110
Block Diagrams 100-105
Operation LED's 106
Shut Down & Power Down 107-110
G8 PDP4280HD & PDP5080HD 111-119
Block Diagrams 112-113
Quick Reference LED's & Service Mode 114-115
Operation LED's 116
Shut Down & Power Down 117-119
Scan IC Troubleshooting & Replacement 120-125
PARTS LIST / QUICK REFERENCE PARTS LIST / ALL MODELS 126-141

4
Preface
This field service guide will address key
points of Pioneer Plasma Displays.

This guide was designed as a servicing aid
and is not intended to replace the service
manual. The technician should have the
appropriate service manual on hand when
when using this guide. Data in the service
manuals for plasma units contains specific
information on safety, parts and adjustments.
Lead in the solder used in this product
is a known reproductive toxicant which
may cause birth defects or other reproductive
Safety information
harm. (California Health and Safety Code
Section 25249.5).
Important safety data for this Pioneer model
is contained in the service manual. Before
returning the unit to the customer, complete
all product safety obligations and tests.
Technicians who bypass safety features or When servicing this or handling circuit
fail to carry out safety checks may expose boards and other components which
themselves and others to possible injury, contain solder, avoid unprotected skin
and may be liable for any resulting damages. contact with the solder. Also, when
soldering do not inhale any smoke or
For more information on electronic
fumes produced.
circuits and block diagrams refer
to the Service manuals.

5
Recommended preparations for Plasma service

Scheduling

1. Request purchase info from customer. Advise that tech will need to see invoice at time of service call.

2. Request model and serial number (use model/system chart). Serial number of panel can be on top, bottom, side
edges or by input jacks, as well as on the back. Advise them not to use number on speaker or media receiver.

3. Request details of symptom; is there a picture momentarally, on screen display. If it powers down request blink
sequence of power indicators (red and/or green/blue). For two piece models, need this for both units.

4. Tech should check tips and bulletins on http://parts,pioneerelectronics.com/ after account login.

5. If there's any uncertainty contact Pioneer Office of Technical Service.

Performing service call
1. Tech should take service manual, necessary tips and bulletins, static strap, scope and HD generator with DVI and HDMI outputs.

2. Before opening unit check for picture aberrations and status of power indicators.

3. If unit has a trap switch do not plug into AC with switch released.

4. Record model and serial number of unit that is serviced (panel, media receiver and/or speakers).

5. Once operational, record the HOUR and P-COUNT (models G3 and older don't have P-COUNT) meter readings on warranty claim.

6
(1/4)
SERVICE No: SI-PG06003-A
INFORMATION Date: June 26, 2006

POLICY GUIDE

To: All Pioneer Electronics Authorized Service Companies

From: Quality Assurance and Factory Service Division

Subject: Plasma Panel "Hour" & "P- count" meter readings

Models: All Plasma models with "Hour" & "P- count" meters
Please discard the previous Service Information SI-PG06003 dated April 21, 2006.
Change: Corrected Service Factory Mode procedure for models PDP433PU and PDP503PU.

Effective immediately, please record the Plasma Panel "Hour" & "P- count" meter readings
on the warranty claim in the Service Performed area. See Warranty Claim Example on page 2.

This applies to Plasma Panels not the Media Receivers and is mandatory for warranty claim
processing.

Accessing the "Hour" & "P- count" meters: