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CONFIDENTIAL CSV-1
Sony Service Company
National Technical Services Service Bulletin
A Division of Sony Electronics Inc.
Park Ridge, New Jersey 07656 TV Products

Model: VPL-W400Q No. 471
Subject: No Power, Floating Lamp Cover Date: February 14, 2000


Symptom:
(XXXX) The lamp cover may not be positioned properly in place and the power may not turn
ON. The lamp indicator may also blink on the control panel.



Solution: If these conditions occur, loosen the fixing screw shown in Fig. 1, and reinstall the
lamp cover. Tighten the screw while holding the lamp cover in place.

Note: As a permanent solution, new production units will have a modified lamp cover.

Serial Number Range

2,000,001-2,000,150




Fig. 1




Reference: SB B & P 301996188 PRINTED IN USA