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CONFIDENTIAL CSV-1
Sony Service Company
National Technical Services Service Bulletin
A Division of Sony Electronics Inc.
Park Ridge, New Jersey 07656 TV Products
Model: KP-57XBR10W, KP-65XBR10W No. 512
Subject: Intermittent retrace lines in picture Date: December 6, 2000
Symptom:
(5344) Retrace lines may appear when the set is first turned on from a cold start for about
one second.
Solution: If the customer should complain of this symptom please perform the following circuit
change on the CG Board.
Replace the resistor in the table below with the new resistor value on the
CG Board.
Change GCUT to 10 in the Service mode.
Readjust the following items: G-2 adjustment, White balance, and Sub-bright all in the
"Standard" picture mode.
Ref. Description Part Number
R7203 Chip res. 100K 1-216-097-00
1/10 Watt
Model Serial Number Range that
does not have this value
change.
KP-57XBR10W 9000001-90000700
KP-65XBR10W 9000001-90000200
Note: CG boards in WRPC will be corrected to the new value resistor.
Reference: PP0011021 PRINTED IN USA
TV Products Service Bulletin No. 512
Replace R7203 with
a 100K 1/10 W
CG Board