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TECHNICAL For Immediate Attention of Your Service Department
SERVICE Technical Service Pointer #: W10585108A
Action Required: Informational/Mandatory Kitchen Products

KitchenAid Built-In Wall Ovens
POINTER Release Date: July, 2013

Brands Affected
Models:
KEBK101BBL00 KEBS109BBL00 KEBS209BBL00 KEMS309BBL00
KEBK101BSS00 KEBS109BSP00 KEBS209BSP00 KEMS309BSP00
KEBK171BBL00 KEBS109BSS00 KEBS209BSS00 KEMS309BSS00
KEBK171BSS00 KEBS109BWH00 KEBS209BWH00 KEMS309BWH00
KEBK206BBL00 KEBS179BBL00 KEBS277BSS00 KEMS379BBL00
KEBK206BSS00 KEBS179BSS00 KEBS279BBL00 KEMS379BSS00
KEBK276BBL00 KEBS179BWH00 KEBS279BSS00 KEMS379BWH00
KEBK276BSS00 KEBS207BSS00 KEBS279BWH00 KBHS109BSS0
KBHS179BSS0
Date Code: Ovens built before April 2013 (D313)

Concern:
Oven will not reach Preheat Temperatures.

Cause:
Oven temperature calibration "OFFSET" feature has been set to a setting other
than 0