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MULTI-FUNCTION CENTER

SERVICE MANUAL
MODEL: MFC9600/MFC9850/MFC9870 DCP1200/MFC9750

© Copyright Brother 2000 All rights reserved. No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without notice.

All products and company names mentioned in this manual are trademarks or registered trademarks of their respective holders.

PREFACE

This publication is a Service Manual covering the specifications, construction, theory of operation, and maintenance of the Brother machine. It includes information required for field troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel will be able to understand machine function, to rapidly repair the machine and order any necessary spare parts. To perform appropriate maintenance so that the machine is always in best condition for the customer, the service personnel must adequately understand and apply this manual. This manual is made up of six chapters and appendices.

CHAPTER I. CHAPTER II. CHAPTER III. CHAPTER IV. CHAPTER V. CHAPTER VI. Appendix 1. Appendix 2.

GENERAL DESCRIPTION INSTALLATION THEORY OF OPERATION DISASSEMBLY/REASSEMBLY AND LUBRICATION MAINTENANCE MODE ERROR INDICATION AND TROUBLESHOOTING EEPROM Customizing Codes Circuit Diagrams

This manual describes the models and their versions to be destined for major countries. The specifications and functions are subject to change depending upon each destination.

SAFETY INFORMATION

Laser Safety (110-120V Model only) This printer is certified as a Class 1 laser product under the US Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation. Since radiation emitted inside the printer is completely confined within the protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.

CDRH Regulations (110-120V Model only) The Center for Device and Radiological Health (CDRH) of the US Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. The label shown below indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.

The label for Chinese products MANUFACTURED: JULY 1999 BROTHER CORP. (ASIA) LTD. BROTHER BUJI NAN LING FACTORY Gold Garden Industry, Nan Ling Village, Buji, Rong Gang, Shenzhen, China. This product complies with FDA radiation performance standards, 21 CFR Subchapter J. C

CHAPTER I.
GENERAL DESCRIPTION

CHAPTER I. GENERAL DESCRIPTION
CONTENTS

1.

MACHINE OUTLINE............................................................................................. I-1 1.1 External Appearance and Weight ................................................................. I-1 1.2 Components ................................................................................................. I-1

2.

SPECIFICATIONS ................................................................................................ I-2

1.
1.1

MACHINE OUTLINE
External Appearance and Weight The figure below shows the machine appearance and approximate dimensions.

Weight:

Machine proper Machine (incl. drum unit & toner cartridge) In package

15.2 kg 17.0 kg 21.2 kg

1.2

Components The machine consists of the following major components:

I-1

2.
Model

SPECIFICATIONS
(1/6) Multi-Function Center w/ Fax MFC9600 Laser (ZL) 14,400 (Fax) 5 G3 MH/MR/MMR/JBIG FB: 8.5" x 11" ADF: 5.8" to 8.5"/2.75" to 8.5" Up to 50 16 chars x 2 lines Yes Yes (1 hour) 8 MB No Yes (8 & 16 MB) 23.5 x 22.3 x 22.8 inches 598 x 567 x 580 mm 19.4x18x16.9 inches 492x456x429 mm 17 kg 21.2 kg Gray 1495 Yes Class 2 Yes (Print/Fax, Print/Copy, Print/Scan) Yes 5°C to 35°C 60% ±25% 120 VAC, 50/60 Hz Less than 14W/60W/850W No Yes No 32 (16x2) 100 20 digits 15 chars Yes (Normal) No (Only On-HOOK/Monitor Available) Multi-Function Center w/o Fax DCP1200 Laser (ZL) FB: 8.5" x 11" ADF: 5.8" to 8.5"/2.75" to 8.5" Up to 50 16 chars x 2 lines Yes Yes (1 hour) 8 MB No Yes (8 & 16 MB) 23.5 x 22.3 x 22.8 inches 598 x 567 x 580 mm 19.4x18x16.9 inches 492x456x429 mm 17 kg 21.2 kg Gray 1495 Yes Yes (Print/Copy, Print/Scan) Yes 5°C to 35°C 60% ±25% 120 VAC, 50/60 Hz Less than 14W/60W/850W Yes No

Machine Type GENERAL Print Engine Modem Speed (bps) Transmission Speed (sec.) ITU-T Group Coding System Input/Output Width ADF (pages) LCD On-Screen Programming Backup Clock Memory Capacity Backup Memory Optional Memory Dimensions w/ Carton (WxDxH) Dimensions w/o Carton (WxDxH) Weight w/o Carton Weight w/ Carton Color Standby Mode PC-Fax Protocol Compliance Simultaneous Operation Energy Star Compliance Operating Environment Temperature Humidity Power Source Power Consumption (Sleep/Standby/Peak) On/Off Switch TELEPHONE Automatic Redial Handset One-Touch Dial Speed Dial Max. Number of Digits for OneTouch & Speed Dial Registerable Number Of Characters Telephone Index Speaker Phone

I-2

(1/6) Machine Type Model GENERAL Print Engine Modem Speed (bps) Transmission Speed (sec.) ITU-T Group Coding System Input/Output Width ADF (pages) LCD On-Screen Programming Backup Clock Memory Capacity Backup Memory Optional Memory Dimensions w/ Carton (WxDxH) Dimensions w/o Carton (WxDxH) Weight w/o Carton Weight w/ Carton Color Standby Mode PC-Fax Protocol Compliance Simultaneous Operation Energy Star Compliance Operating Environment Temperature Humidity Power Source Power Consumption (Sleep/Standby/Peak) On/Off Switch TELEPHONE Automatic Redial Handset One-Touch Dial Speed Dial Max. Number of Digits for OneTouch & Speed Dial Registerable Number Of Characters Telephone Index Speaker Phone Yes No 32 (16x2) 100 20 digits 15 chars Yes (Normal) No Yes No 32 (16x2) 100 20 digits 15 chars Yes (Normal) No Laser (ZL) 14,400 (Fax) 5 G3 MH/MR/MMR/JBIG FB: 8.5" x 11" ADF: 5.8" to 8.5"/2.75" to 8.5" Up to 50 16 chars x 2 lines Yes Yes (9 hours) 4 MB (RAM) + 4 MB (flash ROM) 2 MB (flash ROM) Yes (RAM: 8 & 16 MB, ROM: 4 & 2 MB) 23.5 x 22.3 x 22.8 inches 598 x 567 x 580 mm 19.4x18x16.9 inches 492x456x429 mm 17 kg 21.2 kg Gray 1495 Yes Class 2 Yes (Print/Fax, Print/Copy, Print/Scan) Yes 5°C to 35°C 60% ±25% 220 VAC, 50/60 Hz Less than 14W/60W/800W No Laser (ZL) 14,400 (Fax) 5 G3 MH/MR/MMR/JBIG FB: 8.5" x 11" ADF: 5.8" to 8.5"/2.75" to 8.5" Up to 50 16 chars x 2 lines Yes Yes (9 hours) 4 MB (RAM) + 2 MB (flash ROM) 2 MB (flash ROM) Yes (RAM: 8 & 16 MB) 23.5 x 22.3 x 22.8 inches 598 x 567 x 580 mm 19.4x18x16.9 inches 492x456x429 mm 17 kg 21.2 kg Gray 1495 Yes Yes (Print/Fax, Print/Copy, Print/Scan) Yes 5°C to 35°C 60% ±25% 220 VAC, 50/60 Hz Less than 14W/60W/800W No Multi-Function Center w/ Fax MFC9870 Multi-Function Center w/ Fax MFC9850

I-3

(1/6) Machine Type Model GENERAL Print Engine Modem Speed (bps) Transmission Speed (sec.) ITU-T Group Coding System Input/Output Width ADF (pages) LCD On-Screen Programming Backup Clock Memory Capacity Backup Memory Optional Memory Dimensions w/ Carton (WxDxH) Dimensions w/o Carton (WxDxH) Weight w/o Carton Weight w/ Carton Color Standby Mode PC-Fax Protocol Compliance Simultaneous Operation Energy Star Compliance Operating Environment Temperature Humidity Power Source Power Consumption (Sleep/Standby/Peak) TELEPHONE Automatic Redial Handset One-Touch Dial Speed Dial Max. Number of Digits for OneTouch & Speed Dial Registerable Number Of Characters Telephone Index Speaker Phone Laser (ZL) FB: 8.5" x 11" ADF: 5.8" to 8.5"/2.75" to 8.5" Up to 50 16 chars x 2 lines Yes No 4 MB (RAM) No Yes (RAM: 8 & 16 MB) 23.5 x 22.3 x 22.8 inches 598 x 567 x 580 mm 19.4x18x16.9 inches 492x456x429 mm 17 kg 21.2 kg Gray 1495 Yes Yes (Print/Copy, Print/Scan) Yes 5°C to 35°C 60% ±25% 220 VAC, 50/60 Hz Less than 14W/60W/800W Multi-Function Center w/o Fax MFC9750

No

I-4

(2/6) Machine Type Model Chain Dialing Caller ID Call Waiting Caller ID Distinctive Ringing Hold/Mute Key Power Failure Dialing Speaker Volume Ringer Volume Handset Volume PBX Feature Transfer Method FAX Internet FAX Data Modem Easy Receive/Fax Detect Fax/Tel Switch Super Fine 300 dpi Transmission Gray Scale Contrast Smoothing Call Reservation Over Auto TX Password Check Enhanced Remote Activation Multi-Resolution Transmission Multi-Transmission Next-Fax Reservation Delayed Timer Polling Quick-Scan Key Scan Speed (A4:Standard) Memory Transmission Broadcasting Batch Transmission Auto Reduction Out-of-Paper Reception (Brother #1 Chart) Dual Access ECM (Error Correction Mode) ITU SUB Addressing Yes (Network/PC) LAN, NetCentric No Yes No Yes (TX & RX) No 64 Yes (Auto/S.Light/S.Dark) Yes No No Yes Yes No Yes (Dual Access) Yes (50 timers/50 jobs) Yes (Std/Seq) (Memory TX w/o key) Approx. 2 sec./page (A4:standard) 700 pages Yes (182 locations) Yes Yes Up to 310 pages Yes Yes No Multi-Function Center w/ Fax MFC9600 Yes Yes No Yes No No Yes (3 steps + OFF) Yes (3 steps + OFF) No No Flash No Yes (Network/PC), NetCentric Multi-Function Center w/o Fax DCP1200

I-5

(2/6) Machine Type Model Chain Dialing Caller ID Call Waiting Caller ID Distinctive Ringing Hold/Mute Key Power Failure Dialing Speaker Volume Ringer Volume Handset Volume PBX Feature Transfer Method FAX Internet FAX Data Modem Easy Receive/Fax Detect Fax/Tel Switch Super Fine 300 dpi Transmission Gray Scale Contrast Smoothing Call Reservation Over Auto TX Password Check Enhanced Remote Activation Multi-Resolution Transmission Multi-Transmission Next-Fax Reservation Delayed Timer Polling Quick-Scan Key Scan Speed (A4:Standard) Memory Transmission Broadcasting Batch Transmission Auto Reduction Out-of-Paper Reception (ITU-T Chart) Dual Access ECM (Error Correction Mode) ITU SUB Addressing Yes (Network), available w/ option No Yes No Yes (TX & RX) No 64 Yes (Auto/S.Light/S.Dark) Yes No No Yes Yes No Yes (Dual Access) Yes (50 timers/50 jobs) Yes (Std/Seq/Sec/Del) (Memory TX w/o key) Approx. 2 sec./page (A4:standard) 250 pages Yes (182 locations) Yes Yes Up to 150 pages Yes Yes Yes (Wordcraft S/W) No No Yes No Yes (TX & RX) No 64 Yes (Auto/S.Light/S.Dark) Yes No No Yes Yes No Yes (Dual Access) Yes (50 timers/50 jobs) Yes (Std/Seq/Sec/Del) (Memory TX w/o key) Approx. 2 sec./page (A4:standard) 250 pages Yes (182 locations) Yes Yes Up to 150 pages Yes Yes No Multi-Function Center w/ Fax MFC9870 Yes No No Yes (U.K. DEN) No No Yes (3 steps + OFF) Yes (3 steps + OFF) No Yes Flash Multi-Function Center w/ Fax MFC9850 Yes No No Yes (U.K. DEN) No No Yes (3 steps + OFF) Yes (3 steps + OFF) No Yes Flash

I-6

(2/6) Machine Type Model Chain Dialing Caller ID Call Waiting Caller ID Distinctive Ringing Hold/Mute Key Power Failure Dialing Speaker Volume Ringer Volume Handset Volume PBX Feature Transfer Method FAX Internet FAX Data Modem Easy Receive/Fax Detect Fax/Tel Switch Super Fine 300 dpi Transmission Gray Scale Contrast Smoothing Call Reservation Over Auto TX Password Check Enhanced Remote Activation Multi-Resolution Transmission Multi-Transmission Next-Fax Reservation Delayed Timer Polling Quick-Scan Key Scan Speed (A4:Standard) Memory Transmission Broadcasting Batch Transmission Auto Reduction Out-of-Paper Reception (Brother #1 Chart) Out-of-Paper Reception (ITU-T Chart) Dual Access ECM (Error Correction Mode) ITU SUB Addressing No Multi- Function Center w/o Fax MFC9750

I-7

(3/6) Machine Type Model Group Dial Error Re-Transmission Station ID Off-Hook Alarm Remote Maintenance Call Reservation Over Manual TX RX Mode Indication Resolution Indication Memory Security Color FAX Manual Broadcasting LCD Language OPEN LCR E-MAIL FAX LIST/REPORT Activity Report/Journal Report Transmission Verification Report Coverpage Help List Callback Message Caller ID List ALL Dial List Tel Index List INTERFACE External TAD Interface Missing Link/PC Interface Host Interface (Serial) Host Interface (IEEE1284) Host Interface (USB) LAN Interface PRINTER Color/Mono Engine Type Resolution (dpi) Speed (ppm) Paper Capacity (sheets) Additional Paper Capacity (sheets) Output Paper Capacity (sheets) Standard Print Language Mono Laser (ZL) 600 x 600 12 250 250 (User Option) 150 Windows GDI (600 x 600) Mono Laser (ZL) 600 x 600 12 250 250 (User Option) 150 Windows GDI (600 x 600) Yes No No Yes Yes Yes (10-Base T: LAN Board) No No No Yes Yes Yes Yes (up to 50) Yes Yes (Super) Yes No Yes Yes Yes Multi- Function Center w/ Fax MFC9600 Yes (6) No 1 (20 digits/20 chars) No Yes No LCD LED No No Yes English No Via Net work/PC No Multi- Function Center w/o Fax DCP1200

I-8

(3/6) Machine Type Model Group Dial Error Re-Transmission Station ID Off-Hook Alarm Remote Maintenance Call Reservation Over Manual TX RX Mode Indication Resolution Indication Memory Security Color FAX Manual Broadcasting LCD Language OPEN LCR E-MAIL FAX LIST/REPORT Activity Report/Journal Report Transmission Verification Report Coverpage Help List Callback Message Caller ID List ALL Dial List Tel Index List INTERFACE External TAD Interface Missing Link/PC Interface Host Interface (Serial) Host Interface (IEEE1284) Host Interface (USB) LAN Interface Yes No No Yes Yes Yes (10-Base T: LAN Board), available w/ option Yes Mono Laser (ZL) 600 x 600 12 250 250 (User option) 150 Windows GDI (600 x 600) Yes No No Yes Yes No Yes (up to 50) Yes Yes (Super) Yes No No Yes Yes Yes (up to 50) Yes Yes (Super) Yes No No Yes Yes Multi- Function Center w/ Fax MFC9870 Yes (6) No 1 (20 digits/20 chars) Yes Yes No LCD LED Yes No Yes English No Yes (Via Network) Multi- Function Center w/ Fax MFC9850 Yes (6) No 1 (20 digits/20 chars) Yes Yes No LCD LED Yes No Yes English No No

PRINTER Color/Mono Engine Type Resolution (dpi) Speed (ppm) Paper Capacity (sheets) Additional Paper Capacity (sheets) Output Paper Capacity (sheets) Standard Print Language

Yes Mono Laser (ZL) 600 x 600 12 250 250 (User option) 150 Windows GDI (600 x 600)

I-9

(3/6) Machine Type Model Group Dial Error Re-Transmission Station ID Off-Hook Alarm Remote Maintenance Call Reservation Over Manual TX RX Mode Indication Resolution Indication Memory Security Color FAX Manual Broadcasting LCD Language OPEN LCR E-MAIL FAX LIST/REPORT Activity Report/Journal Report Transmission Verification Report Coverpage Help List Callback Message Caller ID List ALL Dial List Tel Index List INTERFACE External TAD Interface Missing Link/PC Interface Host Interface (Serial) Host Interface (IEEE1284) Host Interface (USB) LAN Interface PRINTER Color/Mono Engine Type Resolution (dpi) Speed (ppm) Paper Capacity (sheets) Additional Paper Capacity (sheets) Output Paper Capacity (sheets) Standard Print Language No No No Yes Yes No Yes Mono Laser (ZL) 600 x 600 12 250 250 (User option) 150 Windows GDI (600 x 600) No Multi- Function Center w/o Fax MFC9750

I - 10

(4/6) Machine Type Model Emulation Resident Fonts Fonts Disk Based Paper Handling Size Manual Feed Slot Other Paper Type Sheet Weight (Paper Cassette) (Manual Slot) Printer Driver Utility Software Bundled Cable Network Multi- Function Center w/ Fax MFC9600 PCL4 24 bitmap (PCL4 Comp.) Yes (35 TrueType) LTR, LGL, A4, B5, A5, A6, EXE Custom Size (2.75" x 5" to 8.5" x 14") OHP, Envelopes, Labels, Organizer 64-105 g/m (17 to 28 lb) 64-157 g/m2 (17 to 43 lb) Win3.1x, 95/98, and NT4.0 Driver Yes (Remote Printer Console for PCL4) Yes (Parallel) Optional LAN Board (Brother) Printer/Internet FAX
2

Multi- Function Center w/o Fax DCP1200 PCL4 24 bitmap (PCL4 Comp.) Yes (35 TrueType) LTR, LGL, A4, B5, A5, A6, EXE Custom Size (2.75" x 5" to 8.5" x 14") OHP, Envelopes, Labels, Organizer 64-105 g/m2 (17 to 28 lb) 64-157 g/m2 (17 to 43 lb) Win3.1x, 95/98, and NT4.0 Driver Yes (Remote Printer Console for PCL4) Yes (Parallel) Optional LAN Board (Brother) Printer only

COPY Color/Mono Speed (ppm) Multi Copy (Stack) Multi Copy (Sort) Reduction/Enlargement (%) Resolution (dpi) SCANNER Color/Mono Resolution (dpi) Speed (sec) Gray Scale TWAIN Compliant PCI Scanner (Parallel/Serial) E-MAIL Scan Key Scan Key MESSAGE CENTER/MESSAGE MANAGER ICM Recording Time Page Memory OGM TAD Type Memo/Recording Conversation Fax Forwarding Fax Retrieval Paging Remote Access Toll Saver N/A N/A N/A N/A N/A Yes Yes Yes Yes N/A Color/Mono 1,200 x 1,200 (Int.)/300 x 600 (Opt.) 2 256 Yes Parallel Yes Yes Color/Mono 1,200 x 1,200 (Int.)/300 x 600 (Opt.) 2 256 Yes Parallel Yes Yes No Mono Up to 12 Up to 99 Yes 25 to 400% in 1% increments 300 x 600 Mono Up to 12 Up to 99 Yes 25 to 400% in 1% increments 300 x 600

I - 11

(4/6) Machine Type Model Emulation Resident Fonts Fonts Disk Based Paper Handling Size Manual Feed Slot Other Paper Type Sheet Weight (Paper Cassette) (Manual Slot) Printer Driver Utility Software Bundled Cable Network COPY Color/Mono Speed (ppm) Multi Copy (Stack) Multi Copy (Sort) Reduction/Enlargement (%) Resolution (dpi) SCANNER Color/Mono Resolution (dpi) Speed (sec) Gray Scale TWAIN Compliant PCI Scanner (Parallel/Serial) E-MAIL Scan Key Scan Key MESSAGE CENTER/MESSAGE MANAGER ICM Recording Time Page Memory OGM TAD Type Memo/Recording Conversation Fax Forwarding Fax Retrieval Paging Remote Access Toll Saver N/A N/A N/A N/A N/A Yes Yes No Yes N/A N/A N/A N/A N/A N/A Yes Yes No Yes N/A Mono Up to 12 Up to 99 Yes 25 to 400% in 1% increments 300 x 600 Yes Color/Mono 1,200 x 1,200 (Int.)/300 x 600 (Opt.) 2 256 Yes Parallel No No Mono Up to 12 Up to 99 Yes 25 to 400% in 1% increments 300 x 600 No N/A N/A N/A N/A N/A N/A N/A N/A Multi- Function Center w/ Fax MFC9870 PCL4 24 bitmap (PCL4 Comp.) Yes (35 TrueType) LTR, A4, B5, A5, B6, A6, EXE Custom Size (2.75" x 5" to 8.5" x 14") OHP, Envelopes, Labels, Organizer 64-105 g/m (17 to 28 lb) 64-157 g/m2 (17 to 43 lb) Win3.1x, 95/98, and NT4.0 Driver Yes (Remote Printer Console for PCL4) Yes (Parallel) Option (Brother)
2

Multi- Function Center w/ Fax MFC9850 No No Yes (35 TrueType) LTR, A4, B5, A5, B6, A6, EXE Custom Size (2.75" x 5" to 8.5" x 14") OHP, Envelopes, Labels, Organizer 64-105 g/m2 (17 to 28 lb) 64-157 g/m2 (17 to 43 lb) Win3.1x, 95/98, and NT4.0 Driver No Yes (Parallel) No

I - 12

(4/6) Machine Type Model Emulation Resident Fonts Fonts Disk Based Paper Handling Size Manual Feed Slot Other Paper Type Sheet Weight (Paper Cassette) (Manual Slot) Printer Driver Utility Software Bundled Cable Network COPY Color/Mono Speed (ppm) Multi Copy (Stack) Multi Copy (Sort) Reduction/Enlargement (%) Resolution (dpi) SCANNER Color/Mono Resolution (dpi) Speed (sec) Gray Scale TWAIN Compliant PCI Scanner (Parallel/Serial) E-MAIL Scan Key Scan Key MESSAGE CENTER/MESSAGE MANAGER ICM Recording Time Page Memory OGM TAD Type Memo/Recording Conversation Fax Forwarding Fax Retrieval Paging Remote Access Toll Saver Mono Up to 12 Up to 99 Yes 25 to 400% in 1% increments 300 x 600 Yes (Option) Color/Mono 1,200 x 1,200 (Int.)/300 x 600 (Opt.) 2 256 Yes Parallel No No No Multi- Function Center w/o Fax MFC9750 PCL4 24 bitmap (PCL4 Comp.) Yes (35 TrueType) LTR, A4, B5, A5, B6, A6, EXE Custom Size (2.75" x 5" to 8.5" x 14") OHP, Envelopes, Labels, Organizer 64-105 g/m2 (17 to 28 lb) 64-157 g/m2 (17 to 43 lb) Win3.1x, 95/98, and NT4.0 Driver Yes (Remote Printer Console for PCL4) No

I - 13

(5/6) Machine Type Model MESSAGE CENTER Pro/MESSAGE MANAGER Pro Fax/Voice Mail Box Fax/Voice on Demand MESSAGE CENTER (PC MC) Fax Forwarding Paging ICM Recording Time OGM MC;MC Pro;Paging Fax/Voice Mail Box Fax/Voice on Demand VIDEO CAPTURE Video Capture Video Print Video Format BUNDLED SOFTWARE (For Windows) Printer Driver TWAIN Veiwer PC Fax Others Formats (Import) Formats (Export) OCR Pop Up Menu PCI Remote Setup (Remote Diagnostics) Remote Setup for Time Remote Setup for Tel No. BUNDLED SOFTWARE (For iMAC) Printer Driver TWAIN Veiwer PC Fax Others Brother Yes No No No Brother Yes No No No Brother Brother Scan Soft SMSI Auto E-mail printing Netcentric (PC internet Fax) TIFF/BMP/MAX/PDF Yes (Xerox TextBridge) Yes (ScanSoft) Yes Yes Yes Brother Brother Scan Soft No Auto E-mail printing Yes (Color) Yes (Mono) NTSC N/A N/A N/A N/A N/A N/A No N/A N/A No Multi- Function Center w/ Fax MFC9600 Multi- Function Center w/o Fax DCP1200 No

TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF TIFF/BMP/MAX/PDF Yes (Xerox TextBridge) Yes (ScanSoft) Yes No No

I - 14

(5/6) Machine Type Model MESSAGE CENTER Pro/MESSAGE MANAGER Pro Fax/Voice Mail Box Fax/Voice on Demand MESSAGE CENTER (PC MC) Fax Forwarding Paging ICM Recording Time OGM MC;MC Pro;Paging Fax/Voice Mail Box Fax/Voice on Demand VIDEO CAPTURE Video Capture Video Print Video Format BUNDLED SOFTWARE (For Windows) Printer Driver TWAIN Veiwer PC Fax Others Formats (Import) Formats (Export) OCR Pop Up Menu PCI Remote Setup (Remote Diagnostics) Remote Setup for Time Remote Setup for Tel No. BUNDLED SOFTWARE (For iMAC) Printer Driver TWAIN Veiwer PC Fax Others N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF TIFF/BMP/MAX/PDF Yes (Wordcraft) Yes Yes Yes Yes No No No No No No No Brother Brother Wordcraft Wordcraft Brother No No No No No No No No No Multi- Function Center w/ Fax MFC9870 No N/A N/A No N/A N/A N/A N/A N/A N/A Multi- Function Center w/ Fax MFC9850 No N/A N/A No N/A N/A N/A N/A N/A N/A

I - 15

(5/6) Machine Type Model MESSAGE CENTER Pro/MESSAGE MANAGER Pro Fax/Voice Mail Box Fax/Voice on Demand MESSAGE CENTER (PC MC) Fax Forwarding Paging ICM Recording Time OGM MC;MC Pro;Paging Fax/Voice Mail Box Fax/Voice on Demand VIDEO CAPTURE Video Capture Video Print Video Format BUNDLED SOFTWARE (For Windows) Printer Driver TWAIN Veiwer PC Fax Others Formats (Import) Formats (Export) OCR Pop Up Menu PCI Remote Setup (Remote Diagnostics) Remote Setup for Time Remote Setup for Tel No. BUNDLED SOFTWARE (For iMAC) Printer Driver TWAIN Veiwer PC Fax Others N/A N/A N/A N/A N/A TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF TIFF/BMP/MAX/PDF Yes (Wordcraft) (Option) No No No No Brother No No No No No Multi- Function Center w/o Fax MFC9750 No

I - 16

(6/6) Machine Type Model Formats (Import) Formats (Export) OCR Pop Up Menu PCI Remote Setup Remote Setup for Date/Time Remote Setup for Tel No. Registration Multi- Function Center w/ Fax MFC9600 Depends on viewer Depends on viewer No No No No No Multi- Function Center w/o Fax DCP1200 Depends on viewer Depends on viewer No No No No No

I - 17

(6/6) Machine Type Model Formats (Import) Formats (Export) OCR Pop Up Menu PCI Remote Setup Remote Setup for Date/Time Remote Setup for Tel No. Registration Multi- Function Center w/ Fax MFC9870 N/A N/A N/A N/A N/A N/A N/A Multi- Function Center w/o Fax MFC9850 N/A N/A N/A N/A N/A N/A N/A

I - 18

(6/6) Machine Type Model Formats (Import) Formats (Export) OCR Pop Up Menu PCI Remote Setup Remote Setup for Date/Time Remote Setup for Tel No. Registration Multi- Function Center w/ Fax MFC9750 N/A N/A N/A N/A N/A N/A N/A

I - 19

CHAPTER II.
INSTALLATION

CHAPTER II. INSTALLATION
CONTENTS

1.

INSTALLING THE UPDATE DATA TO THE MACHINE ....................................... II-1

1.

INSTALLING THE UPDATE DATA TO THE MACHINE
If the program version is updated or the main PCB is replaced, install the update program onto the flash ROM of the main PCB. The program installation requires a PC/AT-compatible computer (which is capable of running MSDOS or its compatible OS).

Connecting the machine to your computer
(1) (2) (3) (4) (5) (6) Make sure that the machine's power cord is unplugged from a wall socket. Make sure that your computer is powered off. Connect the interface cable to the parallel interface port on the back of the machine and secure it with the lock wires. Connect the other end of the interface cable to the printer port of your computer and secure it with the two screws. Power on your computer. Plug the machine's power cord into a wall socket.

II - 1

Installing the update data onto the flash ROM of the machine
(1) (2) (3) Copy the update data and transfer utility onto the desired directory of the hard disk. e.g., C:\UPDATE Click the Start button, point to Programs, and then click MS-DOS Prompt to open an MSDOS window. Type the drive letter where the update data and transfer utility are located. In the above example, type C:\ from the command line and press the ENTER key. Then type CD UPDATE and press the ENTER key. (4) (5) Check that your computer is connected with the machine correctly. To start the transfer utility transmitting the update data to the flash ROM of the machine, type the following: ICEN filename /b Then press the ENTER key. During downloading, the machine beeps intermittently. Upon completion of the downloading, the machine beeps continuously. NOTE: If the machine cannot return to the standby state after completion of downloading, turn the power off and on.

II - 2

CHAPTER III.
THEORY OF OPERATION

CHAPTER III. THEORY OF OPERATION
CONTENTS

1. 2.

OVERVIEW........................................................................................................... III-1 MECHANISMS...................................................................................................... III-2 2.1 2.2 Scanner Mechanism.................................................................................... III-3 Laser Printing Mechanism ........................................................................... III-5 2.2.1 Paper pick-up and registration mechanism............................................ III-5 2.2.2 Print process mechanism ...................................................................... III-6 2.2.3 Heat-fixing mechanism .......................................................................... III-8 2.2.4 Paper ejecting mechanism ..................................................................... III-9 2.3 Sensors and Actuators................................................................................. III-10

3.

CONTROL ELECTRONICS.................................................................................. III-12

1.

OVERVIEW

* Provided on models supporting facsimile function.

III - 1

2.

MECHANISMS
The machine is classified into the following mechanisms: n SCANNER MECHANISM n LASER PRINTING MECHANISM - ADF mechanism - Document scanning mechanism - Paper pick-up and registration mechanism - Print process mechanism (consisting of charging, exposing, developing, and transferring processes) with paper feeding mechanism - Heat-fixing mechanism with paper feeding mechanism - Paper ejecting mechanism

n SENSORS AND ACTUATORS

III - 2

2.1

Scanner Mechanism This mechanism consists of the following: - document tray ASSY which consists of a document chute and document tray, - automatic document feeder (ADF) unit which consists of a document feed roller ASSY, document ejection roller ASSY, ADF motor, and document front and rear sensors, and - scanner unit which consists of a scanner top cover, CCD unit, CCD drive mechanism, CCD HP sensor, and scanner base. For details about the sensors, refer to Section 2.3.

III - 3

This scanner mechanism supports a dual scanning system. (1) If you set documents with their faces up on the document chute and start the scanning operation, the ADF motor rotates so that the document feed roller ASSY feeds those documents into the ADF unit, starting from the top sheet to the bottom, page by page. Each document curves downwards and turns to the right so as to advance above the CCD unit, and then it is fed out to the document tray with the document ejection roller ASSY. This way, documents move above the CCD unit being kept in a stationary position. (2) If you open the scanner unit, put a sheet of document (or put a bound book opened) on the glass of the scanner top cover, close the scanner unit, and start the scanning operation, then the CCD drive mechanism will be driven. That is, the CCD motor rotates and its rotation will be transmitted via the gear train to the CCD drive belt. The CCD unit, which is supported and guided by the CCD rail, is secured to the CCD drive belt. Clockwise and counterclockwise rotations of the CCD motor move the CCD unit to the right and left, respectively. In this scanning system, the CCD unit moves horizontally beneath a document being kept in stationary position. The CCD unit contains a charge coupled device (CCD) image sensor. The cold-cathode fluorescent lamp illuminates a document and the reflected light of the scanned image data is transmitted via the mirrors into the lens which reduces the scanned data so as to form the image on the CCD.

III - 4

2.2

Laser Printing Mechanism

2.2.1

Paper pick-up and registration mechanism

III - 5

At the 1st stage, the controller drives the main motor without energizing the solenoid so that the paper feed roller simply idles. At the 2nd stage, the controller energizes the solenoid so that the paper feed roller no longer rotates and the paper pick-up roller starts rotating to pick up paper into the machine, a sheet at a time. After the leading edge of the pulled-in paper passes through the manual insertion sensor actuator, the paper is further fed for the specified time length. Accordingly, the leading edge will reach the paper feed roller where the paper skew will be eliminated. At the 3rd stage, the controller deenergizes the solenoid to rotate the paper feed roller for feeding paper to the transfer block in the drum unit. When the leading and trailing edges of the paper pass through the registration sensor actuator, the sensor signals them to the controller. According to those signals, the controller may determine the first print position on the paper.

2.2.2

Print process mechanism

III - 6

The print process unit works with laser beam, electrical charges, and toner. The graph below shows the transition of electrical charge on the surface of the laser-sensitive drum through the four processes: charging, exposing, developing, and transferring processes.

III - 7

2.2.3

Heat-fixing mechanism

As the paper passes between the heater roller and the pressure roller in the heat-fixing unit, the heater roller fuses the toner on the paper. The controller monitors the internal resistance of the heater thermistor to keep the surface temperature of the heater roller constant by turning the halogen heater lamp on and off.

III - 8

2.2.4

Paper ejecting mechanism

After the paper passes through the heat-fixing process, it will be ejected from the heat-fixing unit by the paper ejection roller. If the leading edge of the paper pushes up the actuator of the paper ejection sensor, the sensor signals the start of paper ejection. If the trailing edge has passed through the sensor actuator, the sensor signals the completion of paper ejection. The paper will be turned over along the outer chute and ejected onto the main cover by the exit roller.

III - 9

2.3

Sensors and Actuators This machine has ten sensors: eight photosensors and two thermistors as described below. Sensor name Document front sensor Document rear sensor Manual insertion sensor Registration sensor Cassette sensor Paper ejection sensor Toner sensor Cover sensor Heater thermistor In-casing temperature sensor Type Photosensor Photosensor Photosensor Photosensor Photosensor Photosensor Photosensor Photosensor Thermistor Thermistor Located on Document sensor PCB Document sensor PCB Engine PCB Engine PCB Engine PCB Paper ejection sensor PCB Toner sensor (LED) PCB and toner sensor (light-receiver) PCB Toner sensor (LED) PCB Heat-fixing unit Left-hand plate of the main chassis

· ·

· · · · · · · ·

Document front sensor which detects the presence of documents. Document rear sensor which detects the leading and trailing edges of pages to tell the control circuitry when the leading edge of a new page has reached the starting position and when the scan for that page is over. Manual insertion sensor which detects whether paper is inserted manually through the paper slot or whether paper fed through the paper cassette has jammed. Registration sensor which detects the leading and trailing edges of recording paper, which allows the controller to determine the registration timing and check paper jam. Cassette sensor which detects whether the paper cassette is loaded. Paper ejection sensor which detects whether the recording paper goes out of the machine. Toner sensor which detects whether there is toner or a toner cartridge is loaded. Cover sensor which detects whether the front cover is closed. Heater thermistor which allows the controller to monitor the temperature of the heater roller of the fixing unit. In-casing temperature sensor which allows the controller to monitor the temperature inside the machine.

The above photosensors are a photointerrupter consisting of a light-emitting diode and a light-sensitive transistor. Each of them has an actuator separately arranged as shown on the next page.

III - 10

Location of Sensors and Actuators

III - 11

3.

CONTROL ELECTRONICS
The hardware configuration of the machine is shown below.

*1 *2 *3 4 *

Provided on models supporting LAN interface. Provided on models supporting video capture. Provided on models supporting facsimile function. Provided on models available with a 2nd paper cassette (as an option).

Configuration of Machine

III - 12

CHAPTER IV.
DISASSEMBLY/REASSEMBLY AND LUBRICATION

CHAPTER IV. DISASSEMBLY/REASSEMBLY AND
LUBRICATION CONTENTS

1. n n n n

DISASSEMBLY/REASSEMBLY ........................................................................... IV-1 Safety Precautions.............................................................................................. IV-1 Preparation......................................................................................................... IV-2 How to Access the Object Component ................................................................ IV-2 Disassembly Order Flow ..................................................................................... IV-3 Lower Rear Cover .......................................................................................... IV-4 Access Plates R and F ................................................................................... IV-4 Paper Cassette............................................................................................... IV-5 Document Tray ASSY .................................................................................... IV-6 Upper Rear Cover .......................................................................................... IV-8 ADF Unit ........................................................................................................ IV-9 [ Disassembling the ADF Unit ]....................................................................... IV-11 1.7 Scanner Unit and Control Panel ASSY ........................................................... IV-16 [ Disassembling the Scanner Unit ] ................................................................. IV-19 [ Disassembling the Control Panel ASSY ]...................................................... IV-24 1.8 1.9 1.10 1.11 1.12 1.13 1.14 1.15 1.16 1.17 1.18 1.19 1.20 1.21 1.22 1.23 Relay PCB ..................................................................................................... IV-25 Speaker.......................................................................................................... IV-26 Scanner Mount ............................................................................................... IV-27 Paper Sub Tray and Tray Holder .................................................................... IV-30 VC Cover, VC Bracket, and VC Connector PCB (for models supporting video capture) ................................................................................................ IV-31 Front Cover Front Sub Cover (for models not supporting video capture) ............................ IV-32 Outer Chute and Paper Pinch Rollers ............................................................. IV-33 Main Cover..................................................................................................... IV-34 Switch Cover (for models not equipped with a power switch) .......................... IV-35 Laser Unit....................................................................................................... IV-36 Heat-fixing Unit and FU Lamp ........................................................................ IV-37 Fan................................................................................................................. IV-41 Drive Gear ASSY and Main Motor ASSY........................................................ IV-43 NCU Shield and NCU PCB*............................................................................ IV-45 Bottom Plate, Main PCB, and Bottom Insulation Film ..................................... IV-47 Low-voltage Power Supply PCB and Power Inlet ............................................ IV-51

1.1 1.2 1.3 1.4 1.5 1.6

i

1.24 1.25 1.26 1.27 1.28 1.29 2.

Inner Insulation Film, High-voltage Power Supply PCB, Engine PCB, and 2nd Cassette Relay PCB* ........................................................................ IV-53 Toner Sensor (light-receiver) PCB and Toner Sensor (LED) PCB................... IV-55 Gears and Paper Pick-up Roller ..................................................................... IV-56 Paper Feed Roller ASSY................................................................................ IV-57 Clutch Levers, Cassette Guide L, and Solenoid .............................................. IV-58 Cleaning of High-voltage Contacts and Grounding Contacts........................... IV-59

LUBRICATION ..................................................................................................... IV-61 [1] [2] [3] [4] ADF unit ................................................................................................. IV-61 Scanner mount ....................................................................................... IV-62 Drive gear ASSY .................................................................................... IV-63 Paper cassette........................................................................................ IV-64

ii

1.

DISASSEMBLY/REASSEMBLY
To prevent the creation of secondary problems by mishandling, observe the following precautions during maintenance work. (1) Unplug the power cord from the power outlet before accessing parts or units inside the machine. When having access to the power supply, be sure to unplug the power cord from the power outlet. (2) When servicing the optical system of the laser printing unit, be careful not to place screwdrivers or other reflective objects in the path of the laser beam. Be sure to take off any personal accessories such as wrist watches and rings before working on the printer. A reflected beam, though invisible, can permanently damage your eyes. (3) If the machine has been printing, allow the heat-fixing unit (inside this unit is a red-colored heater roller) sufficient time to cool down before starting maintenance jobs. It is HOT! (4) Be careful not to lose screws, washers, or other parts removed for parts replacement. (5) Do not remove gears from the document feed roller ASSY or document ejection roller ASSY if at all possible. Once removed, they will become unusable and new gears will have to be put back in. (6) When using soldering irons and other heat-generating tools, take care not to damage the resin parts such as wires, PCBs, and covers. (7) Before handling the PCBs, touch a metal portion of the machine to discharge static electricity; otherwise, the electronic parts may be damaged due to the electricity charged in your body. (8) When transporting PCBs, be sure to wrap them in conductive sheets such as aluminum foil. (9) Be sure to reinsert self-tapping screws correctly, if removed. Unless otherwise specified, tighten screws to the following torque values: Taptite, bind B and cup B Taptite, cup S Other screws M3: M4: M3: M3: M4: 0.7 N·m 0.8 N·m 0.8 N·m 0.7 N·m 0.8 N·m

n Safety Precautions

(10) When connecting or disconnecting cable connectors, hold the connector bodies not the cables. If the connector has a lock, always slide the connector lock to unlock it. (11) Before reassembly, apply the specified lubricant to the specified points. (Refer to Section 2 in this chapter.) (12) After repairs, check not only the repaired portion but also that the connectors and other related portions function properly before operation checks.

IV - 1

n

Preparation Prior to proceeding to the disassembly procedure, (1) Unplug the power cord, the modular jack of the telephone line, the PC interface cable, and the modular jack of an external telephone set if connected. (Not shown below.)

(2) Remove - the paper cassette and - the drum unit (with toner cartridge loaded).

n

How to Access the Object Component · On the next page is a disassembly order flow which helps you access the object components. in To remove the heat-fixing unit, for example, first find it on the flow and learn its number ( this case). You need to remove parts numbered , , , , , , , and so as to access the heat-fixing unit. Unless otherwise specified, the disassembled parts or components should be reassembled in the reverse order of removal.

·

IV - 2

n

Disassembly Order Flow

IV - 3

1.1

Lower Rear Cover (1) Remove the three screws (two "a" and one "b") from the lower rear cover. Screw "b" is provided on those models available with a 2nd paper cassette (as an option). (2) Lightly pressing sections "X," pull out the lower rear cover.

"a" and "b": Screw, pan (washer) M4x10DB

1.2

Access Plates R and F (1) Remove screw "c" that secures access plates R and F together to the main chassis. (2) Remove screws "d" and "e" from access plate R. (3) Take out access plates R and F together. (4) Remove screw "f" to separate those access plates.

"c" to "f": Taptite, cup S M3x6 (Tightening torque: 0.5 N·m)

n

Reassembling Notes · When reinstalling access plate F, fit the two tabs provided on the front end underneath the center edge of the main chassis. IV - 4

1.3

Paper Cassette (1) Pull the pressure plate release lever to the front to release the pressure plate. (2) Fully slide the side guide (R or L) inwards (in the direction of arrow ·) and remove the screw. Then release the latches (arrow ,) and pull up the side guide (arrow ). (3) Release the pressure plate from the bosses (arrow ,,) and remove it (arrow ...). (4) Fully slide the paper rear guide to the front and lift it up (arrow ).

IV - 5

1.4

Document Tray ASSY (1) Fully open the document tray ASSY. (2) Lift up the document tray ASSY straight and pull the hinges up and out of the scanner unit. (3) Remove the three screws from each of the hinges.

IV - 6

(4) Remove screw "a," then lightly tap the left end of the document chute to release the three hooks from the document tray. (5) Remove the sponge. (6) Remove screw "b" to take off the support plate.

IV - 7

1.5

Upper Rear Cover (1) Remove the two screws from the upper rear cover. (2) Release section "a" from the latch provided on the scanner mount and pull the top of the upper rear cover to the rear and upwards.

n

Reassembling Notes · When installing the upper rear cover, first hook sections "b" onto the supports of the scanner mount and push the upper rear cover into place.

IV - 8

1.6

ADF Unit (1) Remove screw "a" from the harness support. (2) Remove screw "b" to release the grounding wires. (3) Disconnect the following from the relay PCB: · CCD flat cable (P4) · ADF motor harness (4-pin, P3) · Document sensor harness (4-pin, P8)

"a": Taptite, cup B M3x8 "b": Taptite, cup S M3x6

IV - 9

(4) Turn the ADF unit in the direction of arrow ·, remove the plastic retaining ring, and release the arm (arrow ,) from the boss provided on the scanner top cover. Turn the ADF unit back into place. (5) Open the ADF cover (arrow ) and remove two screws "c." (6) Lift up the ADF unit while pulling out the ADF motor harness, document sensor harness, and grounding wire. The ADF supports also come off. (7) Take off the harness support by removing screw "d."

"c" and "d": Taptite, cup B M3x8

IV - 10

[ Disassembling the ADF Unit ] 1) Open the ADF cover. Pull the ADF side cover outwards and release the ADF cover from the bosses provided on the ADF side covers.

2) 3)

At each of the ADF side covers F and R, remove the screw, pull the unscrewed corner outwards to release it from the document ejection chute, and unhook the latch. Remove the document ejection chute (which has been secured with the screws removed in step 2) above).

IV - 11

4)

At the front end of the document feed roller shaft, remove the pawled bushing by pulling its pawls outwards. At the rear end, pull the bushing outwards and lift up the document feed roller ASSY. At the front end of the upper LF roller (gray) shaft, remove the pawled bushing by pulling its pawls outwards. At the rear end, pull the bushing outwards and lift up the upper LF roller ASSY. Remove the two screws and take off the ADF motor.

5)

6)

If you do not need to remove the ADF parts, skip to step 10). 7) Peel off the ADF film. NOTE: Once removed, the ADF film will become unusable and a new part will have to be put back in. 8) 9) Remove the screw and take off the spring plate A, separation rubber, rubber holder, and compression spring. Push the hooks provided on the upper ADF chute and remove the pressure rollers and their springs.

IV - 12

10) Remove the two screws and lift up the upper ADF chute.

11) Turn the document front sensor actuator as shown below and lift it up. 12) Turn the document rear sensor actuator as shown below and lift it up. 13) Disconnect the document sensor harness from the document sensor PCB and take out its harness from the harness guides. 14) Unhook the two latches (large and small latches in this order) from the document sensor PCB and lift it up.

IV - 13

15) At the front end of the document ejection roller shaft, remove the pawled bushing by pulling its pawls outwards. At the rear end, pull the bushing outwards and lift up the document ejection roller ASSY. 16) Remove the three screws and take off the motor bracket. 17) At the front end of the lower LF roller (black) shaft, remove the pawled bushing by pulling its pawls outwards. At the rear end, pull the bushing outwards and remove the lower LF roller ASSY.

18) Turn the lower ADF chute upside down. 19) Pull the arm outwards and take it off. 20) At the rear side of the lower ADF chute, remove the gear 19/36 by pulling its pawl outwards. 21) Remove the gear 64 by pulling its pawl outwards. 22) Unhook the two springs. 23) Pull out the white roller bushing F by pulling its pawls outwards. 24) Remove the white roller together with the white roller bushing R and gear 27.

IV - 14

n

Reassembling Notes · · Take care not to mistake the upper LF roller ASSY (gray) for the lower LF roller ASSY (black). When setting the document sensor PCB back into place, do not push it down straight, but first fit the PCB in the large latch and then fit it in the small latch (see the illustration given on page IV-13). Be sure to route the document sensor harness through the three harness guides so that it will not interfere with the document rear sensor actuator. (See the illustration given on page IV-13.) Reinstall the ADF motor with its connector side facing up. (See the illustration given on page IV-12.) Reinstall the ADF side covers so that the tabs of the ADF side plates become fitted inside the ribs provided on the ADF side covers. (See the illustration given on page IV-11.) When reinstalling the ADF side cover R, be sure to route the document sensor harness, ADF motor harness, and grounding wire between the boss and the ADF side cover R. (See the illustration given on page IV-11.) When reinstalling the ADF unit, first set the ADF support onto rear pin "x" of the ADF unit, set the ADF unit back into place, set the other ADF support onto front pin "y," then secure those ADF supports with two screws "c." (See the illustration given on page IV-10.) When connecting the ADF motor harness, document sensor harness, and grounding wires to the relay PCB, route them as shown below.

· · · ·

·

·

IV - 15

1.7

Scanner Unit and Control Panel ASSY (1) Disconnect the following from the relay PCB: - CCD motor harness - Panel harness - Scanner HP sensor harness

IV - 16

(2) Slide the scanner unit (with the control panel ASSY) to the rear by approx. 5 mm and then lift it up. (For the disassembly procedure of the scanner unit, refer to page IV-19.)

IV - 17

(3) Remove the three screws from the underside of the scanner base. (4) Insert the tip of a flat screwdriver into each of the four holes provided in the scanner base and unhook the four latches while lifting up the control panel ASSY. (5) Disconnect the panel harness from the control panel PCB. (For the disassembly procedure of the control panel ASSY, refer to page IV-24.)

n

Reassembling Notes · When reinstalling the scanner unit, fit the holes and cutouts provided in the scanner unit over screws "A" and pawls of the scanner mount, respectively, and then slide the scanner unit to the front. (Refer to page IV-17.) When connecting the CCD motor harness, panel harness, and scanner HP sensor harness to the relay PCB, route them as shown below.

·

IV - 18

·

When connecting the CCD motor harness, panel harness, and scanner HP sensor harness to the relay PCB, route them as shown below.

[ Disassembling the Scanner Unit ] The disassembling job of the scanner unit should be done in a clean room to prevent dust or dirt from getting into the scanner unit. 1) 2) Remove the four screws from the scanner top cover. Separate the scanner top cover from the scanner base.

IV - 19

3) 4) 5) 6)

Turn the gear 17/97 to move the CCD unit to the right to make the following job easier. Remove screw "a" and take out the CCD rail clamp. (See the illustration given on the next page.) Remove two screws "b" from the CCD idle pulley holder, then remove the CCD drive belt from the idle pulley. Lift up the CCD rail together with the CCD unit and CCD drive belt, and then disconnect the CCD flat cable. NOTE: When handling the CCD unit, do not touch the CCD PCB or glasses but hold the hatched sections as shown below.

7) 8)

Pull out the CCD rail from the CCD unit. Remove the CCD lock.

"a": Taptite, cup B M3x8 "b": Taptite, pan B M3x10

IV - 20

9)

Pull up the CCD motor harness and disconnect it from the CCD motor.

10) Remove three screws "c" from the motor bracket. 11) Lift up the motor bracket. 12) Remove two screws "d" from the CCD motor. The scanner grounding wire also comes off.

13) Disconnect the CCD HP sensor harness from the sensor. 14) Remove the CCD HP sensor.

IV - 21

15) Remove the four screws and take off the flat cable clamp. Remove sponge 3 attached with adhesive tape. 16) Remove the CCD flat cable (which is attached with adhesive tape).

17) Remove the four screws and take off the guide plate. 18) Remove tape and sponges 1, then take out the panel harness and CCD HP sensor harness. NOTE: Once removed, the sponges 1 will become unusable and new ones will have to be put back in.

IV - 22

n

Reassembling Notes · · Route the panel harness and CCD HP sensor harness through the three notches, then tape them as illustrated on the previous page. When replacing the CCD flat cable with a new one, be sure to arrange the new cable as illustrated below, then route it along the positioning rib as shown on the previous page.

·

·

Set the CCD motor back into place with its connector side facing up as shown on page IV-21. When securing the motor with screws "d," be sure to secure the scanner grounding wire also as shown on page IV-21. Route the CCD motor harness and scanner grounding wire as illustrated below.

·

Set the CCD lock in the release (forward) position. If the CCD lock is placed in the lock position, the CCD home positioning will fail in the next powering-up sequence. If this happens, turn the CCD lock to the release position. IV - 23

[ Disassembling the Control Panel ASSY ] 1) 2) 3) 4) 5) Turn the control panel ASSY upside down. Remove two screws "a." Slightly lift up the control panel PCB, then unlock the FPC key connector and disconnect the FPC key. Next, unlock the LCD cable connector and disconnect the LCD flat cable. Remove six screws "b." Remove the key support plate and FPC key.

"a": Taptite, cup B M2.6x8 "b": Taptite, cup B M3x6

6)

As shown below, slightly pull the clamp outwards and take out the LCD while pulling the LCD flat cable gently. NOTE: Do not take out the LCD except when the LCD is defective and requires replacement.

n

Reassembling Notes · · Before reinstalling the LCD to the control panel, wipe fingerprints or dust off the LCD surface and control panel window with a soft cloth. A new LCD is covered with a protection sheet. Before installing it, remove the protection sheet. IV - 24

1.8

Relay PCB (1) Disconnect the following harnesses from the relay PCB: - Speaker harness - Main-relay (panel) harness - Main-relay (CCD) harness - Main-relay (motors) harness (2) Remove the two screws. (3) Take out the relay PCB.

n

Reassembling Notes · When setting the relay PCB back into place, be careful with the installation direction. The printed letters should not be upside down.

IV - 25

1.9

Speaker (1) Press the pawl in the direction of arrow À and slide the speaker spring in the direction of

arrow Á.

(2) Lift up the speaker.

IV - 26

1.10 Scanner Mount (1) Remove two screws "a." (2) Open the front cover and remove two screws "b." (3) Pull the tabs of the scanner mount to the front and upwards (in the direction of arrows À) to release them from the bosses provided on the main cover. (4) Lift up the scanner mount in the direction of arrow Á.

"a": Stepped screw (Tightening torque: 0.78 N·m) "b": Taptite, cup S M3x10 (Tightening torque: 0.78 N·m)

IV - 27

(5) Turn the scanner mount upside down. (6) Peel off anti-static brushes. NOTE: Once removed, they will become unusable and new parts will have to be put back in. (7) As shown below, warp the gear-equipped end of the exit roller and remove it.

IV - 28

n

Reassembling Notes · When setting the scanner mount back into place: - at the right-hand side, raise the main-relay (panel) harness coming through the main cover up and through cutout "x" provided in the scanner mount. - at the left-hand side, pull up the main-relay (motors) harness and chassis grounding wire and raise them up and through square cutout "y" provided in the scanner mount. Also pull up the main-relay (CCD) harness and raise it up and through round cutout "z."

IV - 29

1.11 Paper Sub Tray and Tray Holder (1) Pull out the paper sub tray. (2) While pushing down the center of the paper sub tray to warp it (in the direction of arrow À), pull it out of the tray holder (arrow Á).

(3) Insert the tip of a small flat screwdriver into the tray holder (in the direction of arrow À) and pull up the tray holder (arrow Á).

IV - 30

1.12 VC Cover, VC Bracket, and VC Connector PCB (for models supporting video capture) (1) Remove two screws ("a" and "b"), then take off the VC cover. (2) Remove screw "c," take out the VC bracket together with the VC connector PCB, and disconnect the VC harness. (3) Remove two screws "d," then take off the VC connector PCB.

"a": Taptite, cup S M3x10 "b": Taptite, bind S M3x8 "c" and "d": Taptite, cup S M3x6

n

Reassembling Notes · The routing of the VC harness is shown on page IV-34.

IV - 31

1.13 Front Cover Front Sub Cover (for models not supporting video capture) (1) For models not supporting video capture: Remove the screw and take off the front sub cover from the front cover.

(2) Remove the screw from the left bottom of the front side of the main cover. (3) Hold the front cover at an angle of 45° and pull the front cover link to the left to release it from the front cover. (4) Pull the bottom left front corner of the main cover to the left (in the direction of arrow ·) and release the front cover from the boss provided on the main cover (arrow ,).

IV - 32

1.14 Outer Chute and Paper Pinch Rollers (1) Pull up the outer chute and open it (in the direction of arrow ·). (2) Remove the chute springs from the hooks provided on the main cover (arrow ,), then lift up the outer chute (arrow ).

(3) Remove the paper pinch rollers, their supports, and their springs.

IV - 33

1.15 Main Cover (1) Remove two screws "a" from the front side of the main cover. (2) Remove two screws "b" from the rear side of the main cover, and then pull corner edges "X" outwards to dislocate the main cover from the main chassis. Make sure that the cutout provided in the main cover is dislocated from the power inlet. (3) Unhook the two latches with the tip of a flat screwdriver, then lift up the main cover.

"a" and "b": Taptite, bind S M3x8

n

Reassembling Notes · When reinstalling the main cover, route the main-relay (panel) harness, main-relay (CCD) harness, and main-relay (motors) harness through the respective cutouts provided in the main cover, as illustrated above. IV - 34

1.16 Switch Cover (for models not equipped with a power switch) (1) Push the locks of the switch cover as shown below and remove it.

IV - 35

1.17 Laser Unit (1) Remove screw "a" and take off the harness cover. (2) Remove two screws "b." (3) Disconnect the polygon motor harness and laser flat cable from the laser unit. (4) Lift up the laser unit. NOTE: When handling the laser unit, take care not to touch the inside of the unit, glass, or mirror. NOTE: On the small PCB in the laser unit is a 2-pin connector which is for the adjustment in the factory. Do not disturb it.

"a" and "b": Taptite, cup S M3x16

n

Reassembling Notes · · Before putting the laser unit back into place, check for any toner particles, paper dust or dirt, and clean them out. After routing the polygon motor harness and laser flat cable, tape them onto the laser unit as shown above. IV - 36

1.18 Heat-fixing Unit and FU Lamp (1) Remove the screw from the harness duct. The chassis grounding wire also comes off. (2) Peel off tape and take off the main-relay (motors) harness, main-relay (CCD) harness, and VC harness* from the harness duct. (3) Unhook the harness duct from the main chassis in the directions of arrows · and ,.

*Provided on models supporting video capture

IV - 37

(4) Remove three screws (two "a" and one "b"). (5) Disconnect the long heater wire (of the heater harness) from the upper center of the heatfixing unit. (6) Disconnect the short heater wire (of the heater harness) from the left end of the heat-fixing unit. (7) Lift up the heat-fixing unit and disconnect the heater thermistor harness from the engine PCB.

"a": Stepped screw "b": Taptite, cup S M3x8

IV - 38

(8) To take out the FU lamp from the heat-fixing unit, remove two screws "c." (9) Unhook the two latches outwards (in the direction of arrows ·) with the tip of a flat screwdriver and open the upper cover (arrow ,). The upper and lower covers will become separated from each other. (10) Loosen screw "d" (arrow ). (11) Remove screw "e," slightly lift up the heater roller gear (arrow ,,), hold the lock plate L of the FU lamp between your fingers, and pull out the FU lamp from the heater roller (arrow ...). CAUTION: Do not touch the FU lamp. If you have touched it, clean it thoroughly with alcohol.

"c": Taptite, cup B M3x20 "d": Pan cup M3x6 "e": Taptite, pan M3x10DB

n

Reassembling Notes · When setting the FU lamp into the heat-fixing unit, be sure to insert the right end of the wire into the lock plate R as illustrated above.

IV - 39

·

When securing the lock plate R with screw "d," be sure to use the plastic jig as shown below to avoid damaging the edge of the FU lamp with a screwdriver.
Lock plate R "d"

FU lamp

Plastic jig

· ·

A new heat-fixing unit will be provided with the heater thermistor harness being taped to the unit. Before installing the unit, remove the tape. When setting the heat-fixing unit back into place, make sure that the heater wires are routed through the latch of the fan duct (see the illustration given on page IV-41) and then route the long heater wire as shown below.

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If you remove and reinstall the heat-fixing unit because of any failure, make the machine enter the maintenance mode (see Note) after completion of reassembly and then make it exit from the mode (by pressing the 9 key twice). Otherwise, the heat-fixing unit may not become energized because of the following reason: If the failure of the heat-fixing unit is caused by an opening of the thermistor circuit (that senses the temperature of the heat-fixing unit), the system misinterprets the hot heater as being cold. As a result, the temperature of the heat-fixing unit may become excessively high. To prevent the system from heating the hot heater further at the next powering-on, it is designed so that the heater will not be energized. To cancel this setting, you need to carry out the above maintenance-mode procedure.
(Note) Entry into the maintenance mode Machines w/ fax: Press the Function/Menu, *, 2, 8, 6, and 4 keys. Machines w/o fax: Press the Menu, 0, 2, 8, 6, and 4 keys.

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1.19 Fan (1) Disconnect the fan harness from the engine PCB. (2) Remove two screws, take out the heater wires from the latch of the fan duct, and take off the fan duct together with the fan.

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(3) As shown below, pull the fan duct outwards and take out the fan.

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Reassembling Notes · · Put the fan back into place so that the rating label faces outwards and upside down. Route the heater wires through the latch of the fan duct as shown on the previous page.

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1.20 Drive Gear ASSY and Main Motor ASSY (1) Remove five screws from the drive gear ASSY. (2) Tilt the drive gear ASSY towards you while taking care not to drop the develop joint and spring, and then disconnect the main motor harness. (3) Remove the front cover link and idle gear 56 from the main chassis.

*Provided on models supporting video capture

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(4) Remove four screws and take off the main motor ASSY from the drive gear ASSY.

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Reassembling Notes · If you have removed the gear 39/98 from the drive gear ASSY, hook the spring and tape it as shown below.

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1.21 NCU Shield and NCU PCB*
(*Provided on models supporting facsimile function.)

(1) Remove three screws from the NCU shield, then take off the NCU shield.

(2) USA version: Disconnect the main-NCU harness from the main PCB. European version: Disconnect the main-NCU harness and main-NCU harness 2 from the main PCB. See the illustration given on the next page. (3) Remove the screw from the NCU PCB and take out the PCB.

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Reassembling Notes [USA version] · Route the main-NCU harness above the main-relay (motors) harness as illustrated below.

[European version] · As illustrated below, route the main-NCU harness and main-NCU harness 2 between the NCU PCB and the power supply bracket to prevent them from interfering with the primary circuitry on the NCU PCB. Then install the NCU shield.

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1.22 Bottom Plate, Main PCB, and Bottom Insulation Film (1) Disconnect the following harnesses and flat cable from the main PCB: · Main-relay (panel) harness (13-pin, P3) · Main-LV-engine harness (5-pin, P18) · Laser flat cable (P6) · Engine-main harness (12-pin, P5) · VC harness*1 (2-pin, P7) · Main-relay (CCD) harness (12-pin, P8) · In-casing temperature sensor harness (2-pin, P9) · Main-relay (motors) harness (11-pin, P10)
*1 Provided on models supporting video capture *2 Provided on the European version

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(2) Turn the main chassis upside down. (3) Remove 14 screws (nine "a" and five "b"). (4) Slightly lift up the bottom plate and pull it to the rear until you can remove screw "c." (5) Remove screw "c" to release the grounding wire. (6) For models available with a 2nd paper cassette: Removes screw "d" that secures the 2nd cassette relay PCB bracket to the bottom plate. (7) Pull the bottom plate to the rear and out of the main chassis.

"a" and "d": Taptite, cup S M3x6 "b" Taptite, bind B M4x12 "c": Screw, pan (washer) M3.5x6

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(8) Remove screw "d" and disconnect the paper ejection sensor PCB from the main PCB. (9) Remove five screws (three "e" and two "f"), then take off the main PCB from the bottom plate. (10) Remove the bottom insulation film.

"d" and "e": Taptite, cup S M3x6 "f": Machine screw, pan M3x6

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Reassembling Notes · When putting the bottom plate back into place, make sure that the grounding wire is looped and routed through the support film (as illustrated on page IV-51) and then secure the grounding wire to the bottom plate with screw "c" (shown on the previous page). After you replace the main PCB, be sure to follow the flowchart given on the next page.

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Setting up the main PCB after replacement

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1.23 Low-voltage Power Supply PCB and Power Inlet (1) Remove two screws "g" and take off the rear underbar. (2) Remove screw "h." (3) Slightly lift up the low-voltage power supply PCB and disconnect the heater harness and mai