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Created on 10/27/2003 1:44 PM Process Flow, SP/Mechanical Repair

Process Flow, SP/ Mechanical Repair
Applicable for P900 and 908

Process Flow ..............................................................................................................................2 1.1 Process Flow Description ..................................................................................3 2 Process Flow, Label ........................................................................................................4 2.1 Process Flow label, Description ........................................................................5 3 Revision History ..............................................................................................................6

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Process Flow, SP/Mechanical

Process Flow

Unit In

Arrival Test And Identify Software Fault.

No Fault found

Fail Trouble shoot Fault not repairable on this level Or cause of failure not found

Repair SW/Mechanical

Fault not repairable on this level

Fai Manual Test

SW update to latest revision if needed Next repair level OK Unit Out

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Process Flow, SP/Mechanical

1.1
Box

Process Flow Description
Reference
Unit In

Process the phone according to local requirements. Test Instruction, SP/ Mechanical To verify if the product is faulty and confirm the customer's complaint. All test actions must be performed. If the fault is found, continue with Trouble shoot, or if SW fault is reported, continue with Identify Software Fault.

Arrival Test

Identify Software Fault.

Find the software problem according to problem reported from customer. If No SW Fault is found, continue to SW update to latest revision if needed,
and Unit Out.

Trouble-shoot

Trouble Shooting Guide, SP/ Mechanical Determine the cause of the failure. Trouble-shoot the phone according to the guide for the most common faults. Working Instruction, SP/ Mechanical Repair the faulty phone according to the instruction. Replace parts as required. (Product Change Survey, SP/Mechnical) Flashing the latest software into the phone at this point may "repair" some problems.

Repair SW/Mechanical

Manual Test SW update to latest revision if needed Unit Out

Test Instruction, SP/ Mechanical To verify that the phone works, all test actions must be performed. Control the SW revision in the product, update to latest revision if needed. Process and package the phone according to local requirements. If the cause of the failure cannot be found or is not reparable at this level, then send the phone to the next repair level, or return it to the customer at the customer's request.

Next repair level

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Process Flow, SP/Mechanical

2 Process Flow, Label
Unit In

Read the old label Print a new label

Use Label Make to print a new label

Remove the Old label

Only one label is allowed on the frame.

Mount the Old label

Unit out

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Process Flow, SP/Mechanical

2.1

Process Flow label, Description
Box
Read the old label Print a new label

Reference
In the Label Make program, read the information on the old label and select system, etc. (Use the Help function in Label Make for guidance on how to use the program.) Print a new Label. Continue with Remove old Label. Working Instructions. Remove the old label according to the instructions. Only one label is allowed on the frame. Continue with Mount the new label. Working Instructions. Mount the new label according to the instructions.

Remove the old label

Mount the new label

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Process Flow, SP/Mechanical

3 Revision History
Rev.
A

Date
2003-10-02

Changes / Comments
First release

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