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CONFIDENTIAL CSV-1
Sony Service Company
National Technical Services Service Bulletin
A Division of Sony Electronics Inc.
Park Ridge, New Jersey 07656 TV Products

Model: KV-13FM12, KV-13FM14, KV-20FS12 No. 516R1
KV-20FV12, KV-24FV12, KV-27FS12
KV-27FS16, KV-27FV16, KV-32FS12
KV-32FS16

Subject: Intermittent Picture When Playing Back DVD Date: March 22, 2001
on the BA-5 Chassis.


Symptom:
(2312) When playing back a DVD the picture will intermittently blank out and the video label
will appear.

Solution: If the customer should complain of this symptom please make the following changes
to the MA, or MB Board.

Models: KV-13FM12, KV-13FM13, KV-20FS12, KV-20FV12, KV24FV12

Ref Location Description Description Part Number
Former New

R1020 Base Q1009 100K 1/10w 150K 1/10w 1-216-101-11
MB BOARD
C-4


Models: KV-27FV16, KV-32FS12, KV-32FS16
Ref Location Description Description Part Number
Former New

R077 Base Q006 100K 1/10w 150K 1/10w 1-216-101-11
MA BOARD
D-3


Models: KV-27FS12, KV-27FS16

Ref Location Description Description Part Number
Former New

R077 Base Q006 100K 1/10w 150K 1/10w 1-216-101-11
MA BOARD
C-1




Reference: Tran-MQD0023 PRINTED IN USA
TV Products Service Bulletin No. 516