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S CONFIDENTIAL CSV-1
Sony Service Company
National Technical Services Service Bulletin
A Division of Sony Electronics Inc.
Park Ridge, New Jersey 07656 TV Products

Model: KP-57XBR10W, KP-65XBR10W No. 536R2
Subject: Intermittent Picture With Certain Brand DTV Date: October 30, 2001
Receivers Toshiba DST3000, Mitsubishi
SR-HD400


Symptom:
(F311) Intermittent picture drop outs when certain brand DTV receivers are connected by
component video to the Video 5 input on the TV.
Cause: Large DC bounce of 1080i signal during scene transition output from DTV receiver.
This signal is out of the TV's clamping range.

Solution: If the customer should complain of the symptom above the following circuit change
should be implemented

Ref. Former New Part
Number

C638 0.47uf/16V 0.1uf/16V 1-164-004-
11

Q552 Remove part

Add 470 ohm 1/10w chip 1-216-041-
resistor across B & E 00




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I




Reference: SBR-0132 PRINTED IN USA
TV Products Service Bulletin No. 536R2




C638




C638 located on the A Board at IC511/pin 26. Board location Conductor
side E-3 (page 91 of KP-57XBR10W service manual)




26


C638
TV Products Service Bulletin No. 536R2




Q552




Fig 1Location E-9 on A Board (page 90 of KP-57XBR10W service
manual)