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TV Products CSV-1
Service Bulletin
Sony Service Company - Technical Services
A Division of Sony Electronics Inc.
Sony Drive, Park Ridge, New Jersey 07656


Model: KV-13M10, KV-20M10, KV-20S10, KV-27S10, No. 290
KV-27S15, KV-27V10, KV-27V15, KV-27V55
KV-27XBR45, KV-32S10, KV-32S15, KV-32V15
KV-32XBR45, KV-32XBR85, KV-32XBR100
KP-41T15, KP46S15, KP-46V25, KP-53S15
KP-53V25, KP-53XBR45, KP-61V25
KP-61XBR48
ALL CLOSED CAPTION MODELS

Subject: Black box with code numbers in upper corner Date: March 11, 1996


Symptom:
(122) While watching commercials a black box containing code numbers appear in the
upper left corner of the screen. These codes typically consists of 8 digits (4 letters
followed by 4 numbers) and they appear only during certain commercials.

Example: For a Crest Commercial, the codes PGCR1245 may appear.



Solution: Broadcasters incorporate commercial ID's into the beginning video lines. Customers
who erroneously set their units to closed caption CC2 are able to decode these IDs.
Setting the closed caption to CC1 or CC Off will remedy the situation




Reference: CIC PRINTED IN USA
Autoflagged - NO
PRINTED ON RECYCLED PAPER