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ET-2500 User's Guide
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Contents
ET-2500 User's Guide................................................................................................................................ 11
Your Ink Tank System ............................................................................................................................... 12
Product Basics .......................................................................................................................................... 13
Using the Control Panel ..................................................................................................................... 13
Control Panel Buttons and Lights .................................................................................................. 13
Adjusting Control Panel Position ................................................................................................... 14
Product Parts Locations ..................................................................................................................... 15
Product Parts - Top........................................................................................................................ 15
Product Parts - Inside .................................................................................................................... 17
Product Parts - Back...................................................................................................................... 18
The Power Off and Sleep Timers ....................................................................................................... 18
Changing the Power and Sleep Timer Settings - Windows............................................................ 19
Changing the Power and Sleep Timer Settings - OS X.................................................................. 20
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 21
Using Epson Email Print ............................................................................................................... 22
Using the Epson iPrint Mobile App ................................................................................................ 22
Using Epson Remote Print ........................................................................................................... 23
Wi-Fi Networking ....................................................................................................................................... 24
Wi-Fi Infrastructure Mode Setup......................................................................................................... 24
Wi-Fi Protected Setup (WPS)............................................................................................................. 25
Using WPS to Connect to a Network ............................................................................................. 25
Printing a Network Status Sheet......................................................................................................... 26
Changing or Updating Network Connections ..................................................................................... 26
Accessing the Web Config Utility ................................................................................................... 26
Changing a USB Connection to a Wi-Fi Connection...................................................................... 26
Connecting to a New Wi-Fi Router ................................................................................................ 27
Loading Paper ........................................................................................................................................... 28
Loading Paper in the Sheet Feeder.................................................................................................... 28
Paper Loading Capacity ..................................................................................................................... 32
Available Epson Papers ..................................................................................................................... 33
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Paper or Media Type Settings - Product Software.............................................................................. 34
Placing Originals on the Product ............................................................................................................. 35
Placing Originals on the Scanner Glass ............................................................................................. 35
Copying ...................................................................................................................................................... 37
Copying Documents or Photos........................................................................................................... 37
Printing from a Computer ......................................................................................................................... 38
Printing with Windows ........................................................................................................................ 38
Selecting Basic Print Settings - Windows ...................................................................................... 38
Print Quality Options - Windows ............................................................................................... 40
Multi-Page Printing Options - Windows..................................................................................... 41
Selecting Double-sided Printing Settings - Windows ..................................................................... 41
Double-sided Printing Options - Windows................................................................................. 43
Selecting Additional Layout and Print Options - Windows ............................................................. 44
Custom Color Correction Options - Windows............................................................................ 46
Image Options and Additional Settings - Windows.................................................................... 47
Header/Footer Settings - Windows ........................................................................................... 47
Selecting a Printing Preset - Windows........................................................................................... 48
Selecting Extended Settings - Windows ........................................................................................ 50
Extended Settings - Windows ................................................................................................... 51
Printing Your Document or Photo - Windows................................................................................. 52
Checking Print Status - Windows .............................................................................................. 54
Selecting Default Print Settings - Windows.................................................................................... 54
Changing the Language of the Printer Software Screens ......................................................... 55
Changing Automatic Update Options ............................................................................................ 56
Printing with OS X .............................................................................................................................. 57
Selecting Basic Print Settings - OS X ............................................................................................ 58
Print Quality Options - Mac OS X .............................................................................................. 62
Print Options - OS X.................................................................................................................. 62
Selecting Page Setup Settings - OS X........................................................................................... 62
Selecting Print Layout Options - OS X ........................................................................................... 63
Sizing Printed Images - OS X ........................................................................................................ 64
Managing Color - OS X.................................................................................................................. 64
Color Matching and Color Options - OS X................................................................................. 65
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Selecting Printing Preferences - OS X........................................................................................... 66
Printing Preferences - OS X...................................................................................................... 67
Printing Your Document or Photo - OS X....................................................................................... 68
Checking Print Status - OS X .................................................................................................... 68
Cancelling Printing Using a Product Button........................................................................................ 69
Scanning .................................................................................................................................................... 70
Starting a Scan................................................................................................................................... 70
Starting a Scan Using the Product Buttons.................................................................................... 70
Changing Default Scan Button Settings .................................................................................... 70
Starting a Scan Using the Epson Scan Icon .................................................................................. 71
Starting a Scan from a Scanning Program..................................................................................... 73
Selecting Epson Scan Settings .......................................................................................................... 75
Scan Modes................................................................................................................................... 75
Selecting the Scan Mode............................................................................................................... 76
Scanning in Full Auto Mode........................................................................................................... 76
Available Image Adjustments - Full Auto Mode......................................................................... 79
Scanning in Home Mode ............................................................................................................... 79
Selecting a Scan Area - Home Mode ........................................................................................ 82
Available Image Adjustments - Home Mode ............................................................................. 85
Selecting a Scan Size - Home Mode......................................................................................... 86
Scanning in Office Mode................................................................................................................ 89
Selecting a Scan Area - Office Mode ........................................................................................ 90
Available Image Adjustments - Office Mode ............................................................................. 92
Scanning in Professional Mode ..................................................................................................... 93
Available Image Types - Professional Mode ............................................................................. 96
Selecting a Scan Area - Professional Mode .............................................................................. 96
Available Image Adjustments - Professional Mode ................................................................... 99
Selecting a Scan Size - Professional Mode............................................................................. 101
Image Preview Guidelines........................................................................................................... 104
Scan Resolution Guidelines ........................................................................................................ 104
Selecting Scan File Settings ........................................................................................................ 106
Available Scanned File Types and Optional Settings.............................................................. 107
Scanning with OS X Using Image Capture....................................................................................... 108
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Available Scan Settings - OS X Image Capture........................................................................... 110
Scanning Special Projects................................................................................................................ 110
Scanning to a PDF File................................................................................................................ 111
Restoring Photo Colors as You Scan .......................................................................................... 114
Refilling Ink .............................................................................................................................................. 116
Ink Safety Precautions ..................................................................................................................... 116
Check Ink Levels .............................................................................................................................. 117
Disabling Special Offers with Windows ....................................................................................... 118
Purchase Epson Ink ......................................................................................................................... 119
Ink Bottle Part Numbers............................................................................................................... 120
Refilling the Ink Tanks ...................................................................................................................... 120
Adjusting Print Quality............................................................................................................................ 125
Print Head Maintenance................................................................................................................... 125
Print Head Nozzle Check............................................................................................................. 125
Checking the Nozzles Using the Product Buttons ................................................................... 125
Checking the Nozzles Using a Computer Utility ...................................................................... 127
Print Head Cleaning .................................................................................................................... 128
Cleaning the Print Head Using the Product Buttons................................................................ 129
Cleaning the Print Head Using a Computer Utility................................................................... 129
Power Ink Flushing ...................................................................................................................... 132
Flushing the Ink Using a Computer Utility ............................................................................... 132
Print Head Alignment ....................................................................................................................... 133
Aligning the Print Head Using a Computer Utility......................................................................... 134
Cleaning the Paper Path .................................................................................................................. 136
Checking the Number of Sheets....................................................................................................... 137
Checking the Sheet Counter - Windows ...................................................................................... 137
Checking the Sheet Counter - OS X ............................................................................................ 138
Cleaning and Transporting Your Product ............................................................................................. 140
Cleaning Your Product ..................................................................................................................... 140
Transporting Your Product ............................................................................................................... 140
Solving Problems .................................................................................................................................... 144
Checking for Software Updates........................................................................................................ 144
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Product Light Status ......................................................................................................................... 145
Running a Product Check ................................................................................................................ 147
Solving Setup Problems ................................................................................................................... 147
Noise After Filling the Ink ............................................................................................................. 148
Software Installation Problems .................................................................................................... 148
USB Connection Problems.......................................................................................................... 149
Solving Network Problems ............................................................................................................... 149
Product Cannot Connect to a Wireless Router or Access Point .................................................. 149
Network Software Cannot Find Product on a Network................................................................. 150
Product Does Not Appear in OS X Printer Window...................................................................... 151
Cannot Print Over a Network....................................................................................................... 152
Cannot Scan Over a Network ...................................................................................................... 153
Solving Copying Problems ............................................................................................................... 154
Product Makes Noise, But Nothing Copies.................................................................................. 154
Product Makes Noise When It Sits for a While............................................................................. 154
Solving Paper Problems................................................................................................................... 154
Paper Feeding Problems............................................................................................................. 155
Paper Jam Problems Inside the Product ..................................................................................... 155
Paper Ejection Problems ............................................................................................................. 158
Solving Problems Printing from a Computer..................................................................................... 158
Nothing Prints .............................................................................................................................. 158
Product Icon Does Not Appear in Windows Taskbar ................................................................... 159
Printing is Slow ............................................................................................................................ 160
Solving Page Layout and Content Problems .................................................................................... 161
Inverted Image............................................................................................................................. 161
Too Many Copies Print ................................................................................................................ 162
Blank Pages Print ........................................................................................................................ 162
Incorrect Margins on Printout....................................................................................................... 162
Incorrect Characters Print............................................................................................................ 163
Incorrect Image Size or Position .................................................................................................. 163
Slanted Printout ........................................................................................................................... 164
Solving Print Quality Problems ......................................................................................................... 164
White or Dark Lines in Printout .................................................................................................... 165
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Blurry or Smeared Printout .......................................................................................................... 166
Faint Printout or Printout Has Gaps ............................................................................................. 167
Grainy Printout............................................................................................................................. 168
Incorrect Colors ........................................................................................................................... 169
Solving Scanning Problems ............................................................................................................. 170
Scanning Software Does Not Operate Correctly ......................................................................... 170
Cannot Start Epson Scan ............................................................................................................ 171
Solving Scanned Image Quality Problems ....................................................................................... 171
Image Consists of a Few Dots Only............................................................................................. 172
Line of Dots Appears in All Scanned Images............................................................................... 172
Straight Lines in an Image Appear Crooked ................................................................................ 173
Image is Distorted or Blurry ......................................................................................................... 173
Image Colors are Patchy at the Edges ........................................................................................ 174
Image is Too Dark ....................................................................................................................... 174
Back of Original Image Appears in Scanned Image .................................................................... 174
Ripple Patterns Appear in an Image ............................................................................................ 174
Image is Scanned Upside-Down ................................................................................................. 175
Scanned Image Colors Do Not Match Original Colors................................................................. 175
Scan Area is Not Adjustable in Thumbnail Preview ..................................................................... 175
Scanned Image Edges are Cropped ........................................................................................... 176
Uninstall Your Product Software....................................................................................................... 176
Uninstalling Product Software - Windows .................................................................................... 176
Uninstalling Product Software - OS X .......................................................................................... 177
Where to Get Help............................................................................................................................ 178
Technical Specifications ........................................................................................................................ 180
Windows System Requirements ...................................................................................................... 180
OS X System Requirements............................................................................................................. 181
Scanning Specifications ................................................................................................................... 181
Paper Specifications ........................................................................................................................ 182
Printable Area Specifications ........................................................................................................... 183
Ink Specifications ............................................................................................................................. 184
Dimension Specifications ................................................................................................................. 185
Electrical Specifications ................................................................................................................... 185
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Environmental Specifications ........................................................................................................... 186
Interface Specifications .................................................................................................................... 186
Network Interface Specifications ...................................................................................................... 186
Safety and Approvals Specifications ................................................................................................ 187
Notices ..................................................................................................................................................... 188
Important Safety Instructions............................................................................................................ 188
General Product Safety Instructions ............................................................................................ 188
Wireless Connection Safety Instructions ..................................................................................... 190
FCC Compliance Statement............................................................................................................. 190
Trademarks ...................................................................................................................................... 191
Copyright Notice............................................................................................................................... 191
A Note Concerning Responsible Use of Copyrighted Materials................................................... 192
Default Delay Times for Power Management for Epson Products ............................................... 192
Copyright Attribution .................................................................................................................... 192
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ET-2500 User's Guide
Welcome to the ET-2500 User's Guide.
For a printable PDF copy of this guide, click here.
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Your Ink Tank System
You should visually check the ink levels in the product's ink tanks regularly.
Caution: If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank.
Continued use of the product when the ink level is below the lower line on the tank could damage the
product.
To refill the ink tanks, click the link below.
Related topics
Refilling Ink
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Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
The Power Off and Sleep Timers
Epson Connect Solutions for Smartphones, Tablets, and More
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Adjusting Control Panel Position
Parent topic: Product Basics
Control Panel Buttons and Lights
1 The WiFi light
The left side of the WiFi light turns solid green when the product is connected to a wireless
network and flashes when the product is communicating over a network. The right side flashes
orange if a problem occurs with the product's wireless network connection. Both sides flash
alternately or simultaneously while the product is setting up a connection with a wireless network.
2 The power button and the power light
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3 The Wi-Fi button
4 The network status button
5 The B&W copy button
6 The color copy button
7 The stop button
8 The ink light
9 The paper light
10 Scan to PDF by pressing the B&W copy button and the color copy button simultaneously
Parent topic: Using the Control Panel
Adjusting Control Panel Position
You can adjust the position of the control panel to make it easier to use.
· To raise the control panel, lift it up from the bottom.
· To lower the control panel, squeeze the release bar and gently push the panel down.
Caution: Do not lower the control panel without first squeezing the release bar or you may damage
your product.
Parent topic: Using the Control Panel
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Product Parts Locations
See these sections to identify the parts on your product.
Product Parts - Top
Product Parts - Inside
Product Parts - Back
Parent topic: Product Basics
Product Parts - Top
1 Edge guide
2 Sheet feeder
3 Paper support
4 Feeder guard
5 Control panel
6 Output tray
7 Paper stopper
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1 Document cover
2 Scanner glass
Parent topic: Product Parts Locations
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Product Parts - Inside
1 Scanner unit
2 Ink tank unit
3 Ink tanks
4 Print head in home position
Parent topic: Product Parts Locations
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Product Parts - Back
1 AC inlet
2 USB port
Parent topic: Product Parts Locations
The Power Off and Sleep Timers
The product enters sleep mode or turns off automatically if it is not used for a period of time. You can
adjust the time period before power management, but increasing the time reduces the product's energy
efficiency.
Changing the Power and Sleep Timer Settings - Windows
Changing the Power and Sleep Timer Settings - OS X
Parent topic: Product Basics
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Changing the Power and Sleep Timer Settings - Windows
You can use the printer software to change the time period before the product enters sleep mode or
turns off automatically.
1. Make sure your product is turned on.
2. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
3. Select Printer Settings.
4. Click the Maintenance tab.
5. Click the Printer and Option Information button.
You see this screen:
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6. Select the length of time after which you want the product to automatically turn off when it is not in
use as the Power Off Timer setting.
7. Click Send.
8. Select the time period you want before the product goes to sleep as the Sleep Timer setting.
9. Click Send.
10. Click OK to close the open program windows.
Parent topic: The Power Off and Sleep Timers
Changing the Power and Sleep Timer Settings - OS X
You can use the printer software to change the time period before the product enters sleep mode or
turns off automatically.
1. Make sure your product is turned on.
2. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or
Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select
Open Printer Utility.
3. Select Printer Settings.
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You see this window:
4. Select the length of time after which you want the product to automatically turn off when it is not in
use as the Power Off Timer setting.
5. Select the time period you want before the product goes to sleep as the Sleep Timer setting.
6. Click Apply.
7. Close the Printer Settings window.
Parent topic: The Power Off and Sleep Timers
Epson Connect Solutions for Smartphones, Tablets, and More
You can print documents, photos, emails, and web pages from your home, office, or even across the
globe. You can use your smartphone, tablet, or computer. Epson offers these solutions to print from
anywhere: Epson Email Print, Epson iPrint Mobile App, and Epson Remote Print.
Using Epson Email Print
Using the Epson iPrint Mobile App
Using Epson Remote Print
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Parent topic: Product Basics
Using Epson Email Print
With Epson Email Print, you can print from any device that can send email, such as your smartphone,
tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a
PDF, Microsoft Office document, or photo to an email and send it to your product.
1. Set up your product for network printing. See the link below.
2. If you did not already set up Email Print when you installed your product software, visit
epson.com/connect to learn more about Email Print, check compatibility, and get detailed setup
instructions.
3. Send an email with attachments to your product's Email Print address.
Note: Both the email and any attachments print by default. You can change these printing options by
logging into your Epson Connect account.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi Networking
Using the Epson iPrint Mobile App
Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint
Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless
network. You can even scan and save a file on your device, send it as an email, or upload it to an online
service such as Box, Dropbox, Evernote, or Google Drive.
1. Set up your product on a network. See the link below.
2. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile
device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network that your product is using.
5. Print from your mobile device to your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi Networking
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Using Epson Remote Print
With Epson Remote Print software, you can print to an Epson Email-enabled product anywhere in the
world.
1. Set up your product for network printing. See the link below.
2. Visit epson.com/connect to learn more about Remote Print and how to download the software.
3. Download and install the Remote Print software.
4. Obtain the email address and optional access key of the Epson product you want to use for printing,
and enter this address during Remote Print setup.
5. Select the print command in your application and choose the Remote Print driver for your Epson
product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi Networking
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Wi-Fi Networking
See these sections to use your product on a Wi-Fi network.
Wi-Fi Infrastructure Mode Setup
Wi-Fi Protected Setup (WPS)
Printing a Network Status Sheet
Changing or Updating Network Connections
Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point.
The wireless router or access point can be connected to your computer over a wireless or wired network.
1 Epson product
2 Wireless router or access point
3 Computer with a wireless interface
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4 Computer
5 Internet
6 Ethernet cable (used only for wired connection to the wireless router or access point)
Parent topic: Wi-Fi Networking
Wi-Fi Protected Setup (WPS)
If your network uses a WPS-enabled wireless router or access point, you can quickly connect your
product to the network using Wi-Fi Protected Setup (WPS).
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access
point. If there is no hardware button, there may be a virtual WPS button in the software for the device.
Check your network product documentation for details.
Using WPS to Connect to a Network
Parent topic: Wi-Fi Networking
Using WPS to Connect to a Network
If you have a WPS-enabled router or access point, you can use Wi-Fi Protected Setup (WPS) to connect
your device to the network.
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access
point. If there is no hardware button, there may be a virtual WPS button in the software for the device.
Check your network product documentation for details.
1. To connect to a WPS-enabled router, press the WPS button on your router or access point.
2. Press and hold down the Wi-Fi button on your product for 3 seconds.
The left side of the WiFi light turns green to indicate a successful connection.
Note: Be sure to press and hold the Wi-Fi button on your product within 2 minutes of pressing the
WPS button on your router or access point.
Parent topic: Wi-Fi Protected Setup (WPS)
Related references
Control Panel Buttons and Lights
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Printing a Network Status Sheet
You can print a network status sheet to help you determine the causes of any problems you may have
using your product on a network.
To print the status sheet, press the network status button on the product. Examine the settings shown
on the network status sheet to diagnose any problems you have.
Parent topic: Wi-Fi Networking
Changing or Updating Network Connections
See these sections to change or update how your product connects to a network.
Accessing the Web Config Utility
Changing a USB Connection to a Wi-Fi Connection
Connecting to a New Wi-Fi Router
Parent topic: Wi-Fi Networking
Accessing the Web Config Utility
You can select your product's network settings and confirm its operating status using a web browser.
You do this by accessing your product's built-in Web Config utility from a computer or other device that is
connected to the same network as your product.
1. Print a network status sheet.
2. Locate the IP Address for your product that is listed on the network status sheet.
3. On a computer or other device connected to the same network as your product, open a web
browser.
4. Enter your product's IP address into the address bar.
You see the available Web Config utility options.
Parent topic: Changing or Updating Network Connections
Related tasks
Printing a Network Status Sheet
Changing a USB Connection to a Wi-Fi Connection
If you have already connected your product to your computer using a USB connection, you can change
to a Wi-Fi connection.
1. Disconnect the USB cable from your product.
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2. Uninstall your product software.
3. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related concepts
Uninstall Your Product Software
Connecting to a New Wi-Fi Router
If you change the wireless router you have been using on your network, you need to update your
product's Wi-Fi connection to the new router.
Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.
1. Do one of the following:
· Windows: Uninstall your product software.
· OS X: Go to the next step.
2. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related concepts
Uninstall Your Product Software
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Loading Paper
Before you print, load paper for the type of printing you will do.
Loading Paper in the Sheet Feeder
Paper Loading Capacity
Available Epson Papers
Paper or Media Type Settings - Product Software
Loading Paper in the Sheet Feeder
You can print documents and photos on a variety of paper types and sizes.
1. Flip the feeder guard forward, then raise the paper support and its extension.
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2. Pull out the output tray and open the paper stopper on the end.
Note: If you print on legal-size or longer paper, leave the paper stopper closed.
3. Slide the edge guide to the left.
4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even
the edges.
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Note: D