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Service Bulletin
SB Number: SB 2L0-001 Creation Date: 25/08/2010
Subject: Failure to use the USB memory properly
Model: FS-1370DN
Item Contents
1 Failure to recognize Phenomenon
USB memory due to The USB memory may not to be recognized or the stored files can not be printed, due to
the static electricity. the static electricity.
Details
1. The ">" mark does not appear, after selecting the "USB Memory" with the Menu key.
2. The ">" mark does appear, the file can not be selected when moving with ">" and
when pressing "OK' twice at "Print file".
3. The arrow mark does appear and the file can be selected, the file can not be printed,
while "Processing" is displayed followed by the "Ready" message.
Solution
1. Please turn the machine OFF and ON.
2. Remove the USB memory from the USB host, and reconnect it.
3. Remove the USB memory from the USB host, and reconnect it.
2 Failure to recognize Phenomenon
USB memory while The USB memory may not be recognized and the message "the USB memory is
power is supplied to disconnected" may be displayed.
the machine.
Cause
When the USB memory is connected to the USB host, the 5V power is supplied to the
USB memory. After the machine recognizes the USB memory, it waits for a certain amount
of time before receiving the signal to connect the USB memory. If the signal is not received
in time, the USB memory can not be recognized.
KMIS Service Department, Kyocera Mita Europe Page 1 of 1 A157 / SB 2L0-001