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Compaq Armada 100S and
Notebook 100 Series
Maintenance and Service Guide
Notice
2000 Compaq Computer Corporation.
COMPAQ, the Compaq logo, and ARMADA Registered in U. S. Patent and
Trademark Office.
Microsoft, Windows, Windows NT, are registered trademarks of Microsoft
Corporation in the United States and/or other countries. Intel and Pentium
are registered trademarks of Intel Corporation in the United States and
other countries.
All other product names mentioned herein may be trademarks or registered
trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions
contained herein.
The information in this publication is provided "as is" without warranty of
any kind. The entire risk arising out of the use of this information remains
with the recipient. In no event shall Compaq be liable for any direct,
consequential, incidental, special, punitive or other damages whatsoever
(including without limitation, damages for loss of business profits, business
interruption or loss of business information), even if Compaq has been
advised of the possibility of such damages and whether in an action or
contract or tort, including negligence.
The limited warranties for Compaq products are exclusively set forth in the
documentation accompanying such products. Nothing herein should be
construed as constituting a further or additional warranty.

MAINTENANCE AND SERVICE GUIDE
Compaq Armada 100S and Notebook 100 Series
Second Edition (September 2000)
First Edition (March 2000)
Published in the U.S.A., U.K., Singapore, and Taiwan.
Documentation Part Number 177845-002
Spare Part Number 190369-001
CONTENTS

preface
USING THIS GUIDE
Symbols ........................................................................................ ix
Technician Notes ........................................................................... x
Serial Number................................................................................ x
Locating Additional Information................................................... x

chapter1
PRODUCT DESCRIPTION
1.1 Computer Features and Models........................................... 1-1
1.2 System Memory Options..................................................... 1-5
1.3 Power Management Functions ............................................ 1-6
1.4 Setup Configuration Utility (SCU)...................................... 1-7
1.5 Compaq Configuration Record Utility .............................. 1-17
1.6 Information Gathering ....................................................... 1-18
1.7 Diagnostics ........................................................................ 1-20
1.8 Design Overview ............................................................... 1-21
1.9 Computer External Components ....................................... 1-22

chapter2
TROUBLESHOOTING
2.1 Service Considerations ........................................................ 2-1
2.2 Basic Troubleshooting Checklist......................................... 2-1
2.3 Power-On Self Test (POST) ................................................ 2-2
2.4 Solving Common Problems................................................. 2-5
2.5 Test Errors ........................................................................... 2-7

Contents v
chapter3
ILLUSTRATED PARTS CATALOG
3.1 Serial Number Location ...................................................... 3-1
3.2 Computer System Major Components................................ 3-2
3.3 Miscellaneous Plastics Kit .................................................. 3-6
3.4 Hardware Kit Components.................................................. 3-7
3.5 Cable Kit Components ........................................................ 3-8
3.6 Mass Storage Devices ......................................................... 3-9
3.7 Miscellaneous.................................................................... 3-10

chapter4
REMOVAL AND REPLACEMENT PRELIMINARIES
4.1 Required Tools.................................................................... 4-1
4.2 Service Considerations........................................................ 4-1
4.3 Removable Drive Damage Prevention................................ 4-2
4.4 Electrostatic Damage Prevention........................................ 4-3
4.5 Packaging and Transporting Precautions............................ 4-3
4.6 Workstation Precautions ..................................................... 4-4
4.7 Grounding Equipment and Methods ................................... 4-4

chapter5
REMOVAL AND REPLACEMENT PROCEDURES
5.1 Serial Number ..................................................................... 5-1
5.2 Disassembly Reference Chart ............................................. 5-2
5.3 Computer Disassembly Preparation.................................... 5-2
5.4 Battery Pack ........................................................................ 5-3
5.5 Modem ................................................................................ 5-4
5.6 Fan Assembly...................................................................... 5-7
5.7 CD-ROM Drive................................................................... 5-9
5.8 Processor ........................................................................... 5-11
5.9 Memory............................................................................. 5-14
5.10 Top Cover........................................................................ 5-16

vi Contents
5.11 Hard Drive ....................................................................... 5-18
5.12 Real Time Clock (RTC) Battery...................................... 5-19
5.13 Keyboard ......................................................................... 5-20
5.14 EMI Shield....................................................................... 5-22
5.15 TouchPad ......................................................................... 5-24
5.16 Speakers........................................................................... 5-25
5.17 Display Assembly............................................................ 5-26
5.18 Speaker Housing.............................................................. 5-31
5.19 System Board................................................................... 5-33
5.20 Diskette Drive.................................................................. 5-37

appendix A
CONNECTOR PIN ASSIGNMENTS ................................................................ A-1

appendix B
POWER CORD SET REQUIREMENTS
3-Conductor Power Cord Set..................................................... B-1
Country-Specific Requirements ................................................ B-2

Index .....................................................................................................I-1

Contents vii
preface

U SING T HIS G UIDE

This Maintenance and Service Guide is a troubleshooting reference that
can be used when servicing the Compaq Armada 100S and Notebook
100 Series.
Compaq Computer Corporation reserves the right to make changes to the
Compaq Armada 100S and Notebook 100 Series without notice.

Symbols
The following words and symbols mark special messages throughout this
guide:

WARNING: Text set off in this manner indicates that failure to follow
! directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions in the caution could result in damage to equipment or loss
of information.

IMPORTANT: Text set off in this manner presents clarifying information
or specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or
interesting points of information.

Using This Guide ix
Technician Notes

WARNING: Only authorized technicians trained by Compaq should
! repair this equipment. All troubleshooting and repair procedures are
detailed to allow only subassembly/module level repair. Because of
the complexity of the individual boards and subassemblies, no one
should attempt to make repairs at the component level or to make
modifications to any printed wiring board. Improper repairs can
create a safety hazard. Any indication of component replacement or
printed wiring board modifications may void any warranty or
exchange allowances.
WARNING: The computer is designed to be electrically grounded. To
! ensure proper operation, plug the AC power cord into a properly
grounded electrical outlet only.
CAUTION: To properly ventilate the system, you must provide at
least 3 inches (7.62 cm) of clearance on the left and right sides of
the computer.

Serial Number
When requesting information or ordering spare parts, provide the
computer serial number. The serial number is located on the bottom of
the computer.

Locating Additional Information
The following documentation provides additional information about the
computer:
s Compaq Armada 100S and Notebook 100 Series documentation set
s Microsoft Operating System Manual
s Compaq Service Training Guides
s Compaq Service Advisories and Bulletins
s Compaq QuickFind
s Compaq Service Quick Reference Guide
s Compaq Website at:
http://www.compaq.com

x Using This Guide
chapter
1
P RODUCT D ESCRIPTION

1.1 Computer Features and Models
The Compaq Armada 100S and Notebook 100 Series offer AMD K6-2+
533- and AMD K6-2 475-MHz processors, 13.3-inch SVGA TFT and
12.1-inch SVGA TFT or HPA displays, a 5.0-GB hard drive, and a 24X
Max CD-ROM drive. The computer also comes equipped with a
TouchPad pointing device and 4 MB of shared UMA memory.

Figure 1-1. Compaq Armada 100S and Notebook 100 Series

Product Description 1-1
Models
The Compaq Armada 100S and Notebook 100 Series are available in the
models shown in Table 1-1. The computer serial number is located on a
bar code on the bottom of the computer and identifies the
model's features.

Table 1-1
Compaq Armada 100S and Notebook 100
Model Naming Convention
Example: serial number A10 K2 533 T3S 5 M 64 98
Key
A K2 533 T3S 5 M 64 98
1 2 3 4 5 6 7 8
Key Description Options
1 Brand designator A = Armada 100S N = Notebook 100
1
2 Processor K2 = AMD K6-2+ and AMD K6-2
3 Processor speed 533 = 533-MHz 475 = 475-MHz
4 Display T3S = 13.3-in., T2S = 12.1-in., H2S = 12.1-in.,
CTFT, SVGA CTFT, SVGA HPA, SVGA
5 Hard drive size 5 = 5.0 GB
(GB)
6 Integrated M = Modem 0 = None
communication
7 RAM (in MB) 64 = 64 MB 32 = 32 MB
8 Operating system 98 = Microsoft Windows 98 SB = Microsoft Small Business
2 = Microsoft Word 2000 P = Personal
1
The Compaq Armada 100S uses an AMD K6-2+ 533-MHz processor.
The Compaq Notebook 100 uses an AMD K6-2 475-MHz processor.

1-2 Product Description
Table 1-2
Compaq Armada 100S and Notebook 100 Models
Config.
1 2 3 4 5 6 7 8 SKU# Code
A K2 533 T3S 5 M 64 98/2 200524-XX4 FQ61
A K2 533 T3S 5 M 64 98/SB 200527-XX4 FQ62
A K2 533 T3S 5 M 64 98 201166-XX4 FQ64
A K2 533 T3S 5 M 64 98/P 200516-XX4 FQ63
A K2 533 T2S 5 M 64 98/2 200525-XX4 FQ51
A K2 533 T2S 5 M 64 98 200515-XX4 FQ52
A K2 533 T2S 5 M 64 98 200515-XX5 FQ52
A K2 533 T2S 5 0 64 98/2 200520-XX4 FQ53
A K2 533 T2S 5 M 64 98/SB 200522-XX4 FQ54
A K2 533 H2S 5 M 32 98/2 200514-XX4 FQ41
A K2 533 H2S 5 M 32 98 200517-XX4 FQ42
A K2 533 H2S 5 M 32 98 200517-XX5 FQ42
A K2 533 H2S 5 0 32 98/2 200519-XX4 FQ43
A K2 533 H2S 5 M 32 98/SB 200521-XX4 FQ44
A K2 533 H2S 5 M 64 98/2 200523-XX4 FQ45
A K2 533 H2S 5 M 64 98/2 213498-XX4 FQ48
A K2 533 H2S 5 M 64 98/2 213498-XX5 FQ48
A K2 533 H2S 5 M 64 98 201395-XX4 FQ47
N K2 475 T2S 5 M 64 98/2 175844-XX4 FFG1
N K2 475 T2S 5 M 64 98 180641-XX4 FFG2
N K2 475 T2S 5 M 64 98 180641-XX5 FFG2
N K2 475 T2S 5 0 64 98/2 180097-XX4 FFG3
N K2 475 T2S 5 M 64 98/SB 175599-XX4 FFG4
N K2 475 H2S 5 M 32 98/2 175843-XX4 FFF1
N K2 475 H2S 5 M 32 98 180640-XX4 FFF2
N K2 475 H2S 5 M 32 98 180640-XX5 FFF2
N K2 475 H2S 5 0 32 98/2 180096-XX4 FFF3
N K2 475 H2S 5 M 32 98/SB 175598-XX4 FFF4
N K2 475 H2S 5 M 64 98/2 180095-XX4 FFF5
N K2 475 H2S 5 M 64 98/SB 180094-XX4 FFF6

Product Description 1-3
Features
The Compaq Armada 100S and Notebook 100 Personal Computers have
the following features:

s Processors:
s The Compaq Armada 100S features an AMD K6-2+ 533-MHz
processor with 64 KB integrated L1 cache and 128 KB
integrated L2 cache;
s The Compaq Notebook 100 features an AMD K6-2 475-MHz
processor with 64 KB integrated cache and 512 KB external L2
cache.
s 64-MB 100-MHz SDRAM, expandable to 192 MB, or 32-MB
100-MHz SDRAM, expandable to 160 MB, varying by computer
model. The Compaq Armada 100S and Notebook 100 also feature a
SODIMM memory expansion slot, capable of accepting a memory
expansion board of 32-, 64-, or 128-MB.
s Primary memory cache is 64 KB; secondary memory cache is
512 KB.
s 13.3-inch SVGA TFT or 12.1-inch SVGA TFT or HPA (800