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Service Bulletin COPIER
Issued by Canon Europa N.V.
Model : Multi-Output Tray-C1/D1 No.: Acc-159 Rev. 1
(FF-T01-W-000066-02)
DATE: 08.10.99
Location : OFFSET ASSEMBLY
Subject : PREVENTING OFFSET ASSEMBLY 56T GEAR FROM RISING
Reason : To communicate the measures to be taken through servicing activity in the field to prevent noise and
the occurrence of E540 due to rising of the offset assembly 56T gear
Details :
There are cases where the 56T gear and the 19T/56T gear do not mesh properly due to rising of the
offset assembly 56T gear. If the 56T gear and the 19T/56T gear do not mesh properly, there can be
skipping of the gear teeth, and the shift motor drive will not be transmitted to the 56T gear, resulting
in noise and the occurrence of E540.
If the end of the offset assembly link is pushed up due to some kind of force produced, the end of the
link will rise, and the 56T gear will also rise as a result. (Fig 2.)
If the end of the offset assembly link is pushed up due to some
kind of force produced, the end of the link will rise, and the
56T gear will also rise as a result.
Link
56T gear
19T/56T gear
Fig. 1 Condition of the offset assembly gear Fig. 2 Condition of the offset assembly gear
(56T gear not rising. Acceptable.) (56T gear rising. Not acceptable.)
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Acc-159 Rev. 1
The rising of the end of the link and the 56T gear was prevented by the addition of an E ring (XD2-
1100-322) to the 56T gear shaft. (Fig. 3)
E ring (XD2-1100-322)
Fig. 3 Addition of the E ring to the 56T gear shaft shown schematically
Servicing : When the aforementioned symptoms occur, correct the rising of the offset assembly 56T gear.
However, when making this correction, check that the 56T and 19T/56T gear teeth had not broken off
and replace the gears if necessary. Also, if the same symptoms recur after correcting the rising of the
56T gear, replace the offset assembly by following the procedure, "5. Removing the Shift Tray
Assembly", in Chapter 3 of the Service Manual (Multi-Output Tray-C1 / FY8-13EB-000).
Service Parts :
Inter- P.C.
-- -- -- -- -- -- -- -- --
No. Description Part number Q'ty change-
ability
1 Old OFFSET ASSEMBLY FG5-7471-000 10 Q20
No Yes
New OFFSET ASSEMBLY FG5-7471-040 01
Affected machines:
Multi Output Tray-C1 ZET20585 and later
Multi Output Tray-D1 ZSG02538 and later
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