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WASHING MACHINE
DRUM TYPE
Basic Model : WF45R6100AP/US
(WF6000R)
Model Name : WF45R6100AP WF45R6100AW
WF45R6100AC WF45R6300AP
WF45R6300AW WF45R6300AV
WF45R6300AC WF45R6100AV
(WF6000R)
WF45T6200AW
Model Code : WF45R6100AP/US WF45R6100AW/US
WF45R6100AC/US WF45R6300AP/US
WF45R6300AW/US WF45R6300AV/US
WF45R6300AC/US WF45R6100AV/US
(WF6000R)
WF45T6200AW/US
SERVICE Manual
WASHING MACHINE (DRUM) CONTENTS
1. Safety Instructions
2. FeaturesandSpecifications
3. Disassembly and Reassembly
4. Troubleshooting
5. PCB Diagram
6. Wiring Diagram
7. Reference
CONTENTS
1. Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1-1. Safety instructions for service engineers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2. FeaturesandSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2-1. Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2-2. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2-3. Comparingspecificationswithexistingmodels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2-4. SuppliedAccessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3. Disassembly and Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3-1. Toolsfordisassemblyandreassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3-2. Standarddisassemblydrawings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4-1. Errormodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4-2. TestModes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4-3. Correctiveactionsforeacherrorcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5. PCB Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
5-1. Main PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
5-2. CircuitDiagramsofMainPartsforAssyMainPCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
5-3. AssyModule(TOUCH). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5-4. CircuitDiagramsofMainPartsforAssyModule(TOUCH) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6. Wiring diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
6-1. Wiringdiagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7. Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
7-1. WF6000R Project name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
1. SAFETY INSTRUCTIONS
1-1. SAFETY INSTRUCTIONS FOR SERVICE ENGINEERS
Besuretoobservethefollowinginstructionstooperatetheproductcorrectlyandsafelytopreventpossibleaccidents
andhazardswhileservicing.
Twotypesofsafetysymbols,WarningandCaution,areusedinthesafetyinstructions.
Hazards or unsafe practices that may result in severe personal injury or death.
WARNING
Hazards or unsafe practices that may result in minor personal injury or property damage.
CAUTION
WARNING BEFORE SERVICING
· (Whenservicingelectricalpartsorharnesses)Makesuretodisconnectthepowerplugbeforeservicing.
Failingtodosomayresultinariskofelectricshock.
· Donotallowconsumerstoconnectseveralappliancestoasinglepoweroutletatthe
sametime.
Thereisariskoffireduetooverheating.
· Whenremovingthepowercord,makesuretoholdthepowerplugwhenpullingtheplug
fromtheoutlet.
Failingtodosomaydamagetheplugandresultinfireorelectricshock.
· Whenthewashingmachineisnotbeingused,makesuretodisconnectthepowerplug
fromthepoweroutlet.
Failingtodosomayresultinelectricshockorfireduetolightning.
· Donotplaceorusegasoline,thinners,alcohol,orotherflammableorexplosivesubstancesnearthewashing
machine.
Thereisariskofexplosionandfirecausedfromelectricsparks.
Safety Instructions _ 1
CAUTION BEFORE SERVICING WARNING WHILE SERVICING
· Donotsprinklewaterontothewashingmachinedirectlywhencleaningit. · Checkifthepowerplugandoutletaredamaged.Iftheplugisdamaged,replaceit.Iftheoutletisdamaged,havethe
Thismayresultinelectricshockorfire,anddamage components. customercallalicensedelectriciantorepairit.
,mayshortentheproductlifetime Failingtodosomayresultinelectricshockorfire.
· Completelyremoveanydustorforeignmaterialfromthehousing,wiringandconnectionparts.
Thiswillpreventariskoffireandelectricalhazard.
· Whenconnectingwires,makesuretoconnectthemusingtherelevantconnectorsandcheckthattheyareconnected
· Donotplaceanycontainerswithwateronthewashingmachine. properly.
Ifthewaterisspilled,itmayresultinelectricshockorfire.Thiswillalsoshortenthe Useoftapeinsteadofconnectorsmaycausefire.
productlifetime.
· MakesuretodischargethePBApowerterminalsbeforestartingtheservice.
Failingtodosomayresultinahighvoltageelectricshock.
· Whenreplacingtheheater,makesuretofastenthenutafterensuringthatitisinsertedintothebracket-heater.
· Donotinstallthewashingmachineinalocationexposedtosnoworrain. If not inserted into the bracket-heater, it touches the drum it may cause noise and electric leakage
Thismayresultinelectricshockorfire,andshortentheproductlifetime.
WARNING AFTER SERVICING
· Checkthewiring.
· Donotpressacontrolbuttonusingasharptoolorobject. Makesurethatwiresandwireharnessdonotmakecontactwithmovingpartsorsharpedges.
Thismayresultinelectricshockordamagetotheproduct.
· Checkforanywaterleakage.
Runatestcycleandconfirmthatthereisnowaterleakingfromunderneathand/orfromhoses.
· Donotallowconsumerstorepairorserviceanypartofthewashingmachine
themselves.
Thismayresultinpersonalinjuryandshortentheproductlife.
CAUTION WHILE SERVICING
· Whenwiringaharness,makesuretosealitcompletelysonoliquidcanenter.
Makesurethatmakesurethatconnectionsaresecureandwillnotbreakwhenforceisapplied.
· Checkifthereisanyresiduethatshowsthatliquidenteredintoelectricpartsorharnesses.
Ifanyliquidhasenteredintoapart,replaceitorcompletelyremoveanyremainingmoisturefromit.
· Ifyouneedtoplacethewashingmachineonitsbackoronitsside,placeablanketonthefloorandlayitdown
carefullyontheblanket.
Donotlayitdownonitsfront.Thismayresultincosmeticdamagesandmayalsodamagepartsinsidethetub.
2 _ Safety Instructions Safety Instructions _ 3
CAUTION AFTER SERVICING
· Checktheassembledstatusoftheparts.
Nowisagoodtimetoinspectyourwork.Reviewallconnectionsandwiring,includingmountingofhardware.
· Checktheinsulationresistance.
Disconnectthepowercordfromthepoweroutletandmeasuretheinsulationresistancebetweenthepowerplug
andthegroundingwireofthewashingmachine.Thevaluemustbegreaterthan10M.
· Makesurethatthewashingmachineisleveled.Pressdownoneachcornerofthe
washerandmakesurethatthereisnomovement.Ifmovementispresentadjusttheleg
height.
Bydoingthisnowwillreducefortheneedofcustomerdissatisfactionandredocall.
Vibrationscanshortenthelifetimeoftheproduct.
4 _ Safety Instructions
2. FEATURES AND SPECIFICATIONS
2-1. FEATURES
Features Description
Smart Control · Samsung's innovative Smart Control technology enables you to control your
washer through personal technologies such as smart phones. You don't have
to be on standby until the cycle ends. Smart Control allows you to monitor the
washing process and let you know when the cycle is complete.
Smart Care · Samsung's Smart Care, an automatic error-monitoring system, detects and
diagnoses problems at an early stage and provides a quick and easy solution
through LCD navigation. With the innovative Smart Control technology, you can
also be alerted when the problem occurs via your smart phones.
Self Clean+ · Clean your drum with one button! This Pure Cycle is specially designed to remove
(Tub Cleaning cycle) detergent residue and dirt buildup in the tub, diaphragm, and on the door glass
without the need for special chemical detergents.
SuperSpeed · Cutyourlaundrytimeinhalfandcleanefficiently.SimplyselectSuperSpeedto
wash a full load in 30 minutes. A powerful water spray helps detergent penetrate
fabrics faster and speeds up rinsing. A larger-diameter drum cleans with more
forceandaSwirl+patternextractswatereffectively.
Bixby · UseyourwashingmachinemoreoptimallyandeasilywiththeBixbyartificial
intelligence (AI) system. `Laundry Recipe' recommends wash cycles, `Laundry
Planner' optimizes your daily schedule, `HomeCare Wizard' enables remote
troubleshooting, and `Auto Cycle Link' ensures optimal drying.
DD Motor · The power to handle anything! Our direct-drive inverter motor delivers power
right to the washer tub from a variable speed, reversible motor. A beltless direct-
drivemotorgeneratesahigherspinspeedof1,300rpmformoreeffective,quiet
operation. The washer also has fewer moving parts, meaning fewer repairs.
Pedestal with Storage · An optional 15" pedestal is available to raise the washer
Drawers for easier loading and unloading.
(Model No : WE357*) Italsooffersabuilt-instoragedrawerthatcanholda
100 oz. bottle of detergent.
Stacking · Samsung washers and dryers can be stacked to
(Model No : SKK-7A) maximize usable space. An optional stacking kit is
available for purchase from your Samsung retailer.
Features and Specifications _ 5
2-2. SPECIFICATIONS 2-3. COMPARING SPECIFICATIONS WITH EXISTING MODELS
Project WF6300R WF6100R WF6300R
WF45R6300AV WF45R6100AP
WF45R6300AP WF45R6100AC
Model Code WF45T6200AW
WF45R6300AW WF45R6100AW
WF45R6300AC WF45R6100AV
Image
Washer
Black STSS / Platinum / Platinum / Champagne /
Available Colors White
White / Champagne White
Capacity (cu.ft / DOE) 4.5 4.5 4.5
PowerFoamTM - - -
AddWashTM - - -
Internal Heater Y Y Y
Steam Y Y Y
SuperSpeed Y - Y
Smart Control Y (Embedded) - -
Smart Care Y Y Y
Interior Drum Swirl+ Swirl+ Swirl+
Self Clean + Y Y Y
Key
Washing Cycles 12 10 10
Features
Front loading washer VRT PLUSTM Y Y Y
Type RPM (Max Spin Speed) 1,200 1,200 1,200
WF45R6*00A*
Interior Drum Light - - -
A. Overall height 38.7 in. (984 mm) Motor DD DD DD
Drum tilt 5 degree 5 degree 5 degree
Dimension B. Width 27 in. (686 mm)
Cycle Time (Normal 8lb) 45min 45min 45min
(inches / mm) C. Depth with door open 52.6 in. (1337 mm) Cycle Time
30min - 30min
(SuperSpeed)
D. Depth 31.3 in (796 mm)
Water Inlet Hose
- - -
Water pressure (psi (kPa)) 20-116 (137-800) Included
Door Type New Crystal Blue Tint New Crystal Blue
NET Weight (lb (kg)) 200 (91.0)
Door Safety Y Y Y
Spin revolution 1200 rpm Chrome Deco : Panel - - -
Design
Time Display 18:88 LED 18:88 LED 18:88 LED
Heating Rating 900 W
LED color Ice Blue Ice Blue Ice Blue
Washing 200 W Door Handle Inner Visor Inner
Electrical Voltage / Frequency 120V / 60Hz 120V / 60Hz 120V / 60Hz
Power Washing and Heating 1150 W
120V Requirement Ampere 15 Amps 15 Amps 15 Amps
consumption Spin 550 W Width 686 686 686
Net
Depth 767 767 767
Drain 80 W (mm)
Height 984 984 984
Width 746 746 746
Gross
Depth 866 866 866
(mm)
Height 1076 1076 1076
Dimension
Width 27 27 27
Net
Depth 30.2 30.2 30.2
(inch)
Height 38.7 38.7 38.7
Width 29.4 29.4 29.4
Gross
Depth 34.1 34.1 34.1
(inch)
Height 42.4 42.4 42.4
6 _ Features and Specifications Features and Specifications _ 7
2-4. SUPPLIED ACCESSORIES
Item Code QTY Remarks
USER : DC68-03665A
USER MANUAL 1 Default
TECH : DC68-03672A
CAP-FIXER DC67-00307A 6 Default
HOSE-HANGER DC62-10278A 1 Default
Note
· Customer can purchase additional water supply and drain hoses from a service center.
· The Spanner (wrench) and water supply hoses are not included.
8 _ Features and Specifications
3. DISASSEMBLY AND REASSEMBLY
3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY
Tool Type Remarks
Socket 10mm Heater (1)
Wrench with 13mm Motor (1), Balance (5), 2 holes of each left and
6" Extension 19mm right of the shock absorber 1 Pulley hole
10mm Replaceable for the box driver.
Open End
13mm Since the bolt runs idle when the box driver is
wrench
19mm used, use the box driver 17mm.
A tool to use to remove bolts that may become
Vice pliers
stripped/ damaged from using socket wrench.
Others
(Driver, Nipper, Long Common tools for service.
nose)
Removal and Reassembly _ 9
3-2. STANDARD DISASSEMBLY DRAWINGS Part Figure Description
Thisisastandarddisassemblydiagramandmaydifferfromtheactualproduct.
Use this material as a reference when disassembling and reassembling the product.
Part Figure Description
1. Separate the Assy Thermistor and Guide Wire-T
1. Remove the 4 screws holding the Back-Cover at while pulling the Assy Thermistor.
the back of the washing machine and separate the
2. Separate the Assy Thermistor and Assy Wire
Back-Cover pushing it downwards.
Harness while pressing the navel of the Housing.
(Assemble it by lifting it upwards)
2. After separating the Back-Cover, remove the
19mm nut holding the Motor.
To remove it, turn it counter-clockwise. As the
Motor also rotates if the nut is turned slowly, torque
itquicklyandfirmlyinasingleaction.
Do not remove the nut by inserting a screwdriver
into the Motor, as this may result in damaging the
motor. Disassembling
and Repairing the
Thermistor 3. Pull the Assy Thermistor from Tub Back.
3. Remove the 19mm nut and washer and then When disassembling Assy Thermistor, leave the
separate the Rotor. rubber packing.
Removing the rotor requires a lot of force due to
Disassembling and the magnetic force of the rotor. Be careful of your
Repairing the Rear handsandarmsbecausetherotormaycomeoff
Motor suddenly and you may injure them.
You can separate the connector by pressing.
CAUTION
4. Separate the Motor Wire while pressing the navel
of the Housing. OK NG
1. When assembling the thermistor, push it all the
way in. Otherwise, a leak may occur. If assembling
like NG picture, water leakage possibility is high.
2. Make sure that there is no gap between rubber
packing and the tub-back.
5. Separatethe6M10screws.SeparatetheAssy
OK NG If the gap exists between rubber packing and tub-
BracketMotorSeparatetheStator. Gap back, water leakage possibility is high.
When removing the last of the 6 screws, hold the
Stator as it may fall when the screws are removed.
Check Points for Troubleshooting
1. Check if there is any alien substance between the Rotor and the Stator.
2. Check if the motor power (Blue, White, Red) wire is connected
The order of the motor wires is Blue, White, and Red from the right. Check if the
resistancebetweenBlue-White,White-Red,andRed-Blueisequalto15.
10 _ Removal and Reassembly Removal and Reassembly _ 11
Part Figure Description Part Figure Description
7. Disassemble the ASSY KNOB-ENCODER by
1. Remove the 2 hexagon screws, which are at the pulling it upwards.
back, attaching the top cover. Knob-PCB can be separated from
Separating the Top PANEL-CONTROL.
Cover and Control
Panel
(Check Sub-PCB)
8. Disassemble the Cover Panel by hand.
The Sub-PCB is located in the Panel Cover.
2. Disassemble the Top Cover by sliding it
backwards.
3. Press the release button to remove the Assy
Drawer.
Separating the Top
Cover and Control
Panel
(Check Sub-PCB)
4. Remove the 3 screws in Draw Housing, and
disassemble Draw Housing by sliding it backwards.
5. After remove 4 screws in PANEL-CONTROL,
Pull the Control Panel towards you and then lift it
upwards to separate.
6. Carefully disconnect the wire connectors by hand.
12 _ Removal and Reassembly Removal and Reassembly _ 13
Part Figure Description Part Figure Description
1. Remove the 2 screws holding the ASSY PCB-
MAIN at the back of the washing machine.
1. Remove the 2 hexagonal screws holding the
hinge door.
Disassembling Assy
Door
2. Remove 4 wires and pressure hose from the PBA
Cover.
2. Disassemble Assy Door by lifting it upwards.
Separating
the Main PCB 3. Separate the 3 Hooks by pushing PBA to the right.
4. Separate the Hooks of Cover PBA.
5. Disconnect All Connectors on main PBA.
14 _ Removal and Reassembly Removal and Reassembly _ 15
Part Figure Description Part Figure Description
1. Remove the 2 hexagon screws,in the back of the
unit, that are attaching the Top Cover. 7. Placetheflat-tipdriverbetweenthediaphragmand
the wire clamp at 5 o'clock.
2. Disassemble the Top Cover by sliding it
backwards.
8. Useaflat-tipdrivertogetthewireout.
3. Press the release button to separate the ASSY Disassembling the
DRAWER. Frame Front
(Check the Door
Disassembling the Lock S/W)
9. Remove wire clamp and pull diaphragm out by
Frame Front grabbing 12 o'clock as picture.
(Check the Door
Lock S/W)
4. Remove the 3 screws in Assy Housing Drawer,
and disassemble Assy Housing Drawer by sliding it
backwards.
10. Remove the 3 screws of Door Lock SW.
5. After removing 4 screws in the Control Panel, pull
the Control Panel towards you and then lift it
upwards to separate.
11. Remove the 3 screws below of Frame Front.
6. Open Filter Cover and disassemble Drain Hose
from hook.
16 _ Removal and Reassembly Removal and Reassembly _ 17
Part Figure Description Part Figure Description
12. Remove the 4 screws on the Frame Front.
Disassembling the 1. Assemble Diaphragm to frame front.
Frame Front
(Check the Door
Lock S/W)
13. Press down on the tabs of the upper-plate with a
screwdriver to separate the FRAME-FRONT.
Assembling
Diaphragm to Frame 2. Before assembling Wire Clamp, check position of
Front cutout(11 o'clock).
(This is added to be Each cutout should be above redline, move the
assembled exactly) diaphragm to upside.
3. Bundle of wire clamp has to be at 5 o'clock and
assemble the wire clamp from 12 o'clock.
18 _ Removal and Reassembly Removal and Reassembly _ 19
Part Figure Description Part Figure Description
1. Remove the 2 screws holding the ASSY PUMP
1. Remove the Assy Cover Top. DRAIN.
2. Disconnect the water supply valve wire connector.
2. Separate the Clamp of the hose connected to the
PUMP and then pull the DRAIN-HOSE.
3. Separate the Clamp of the hose connected to the
Disassembling the
PUMP and then pull the HOSE-AIR.
Pump Motor Part
Disassembling and 4. Separate the Clamp of the hose connected to the
Repairing the Water 3. Remove the 4 screws holding the water supply PUMP and then pull the HOSE-DRAIN.
Supply Valve valve.
5. Separate the wire connected to the PUMP.
4. Remove the hose connected to the valves.
(Use the plier to remove the hose.)
· If the washing machine works, drain the water
in the wash tub by selecting the Spin course.
Removing the
If the washing machine does not work, remove
Remaining Water
the laundry from the wash tub and scoop the
remaining water out of the tub using a cup.
1. Separate the wire connected Pressure Sensor.
2. Firmly squeeze the front of the wire connector and
pull to remove the connector.
Disassembling and
Repairing the Water
Level Sensor
3. Remove the hose from the SENSOR-
PRESSURE.
Disassembling the · Hold the Hose and Nozzle and disassemble from
inside Detergent Box Diaphragm.
20 _ Removal and Reassembly Removal and Reassembly _ 21
Part Figure Description Part Figure Description
7. Remove the 10mm bolts from the middle of the
Disassembling the
TUB and separate the TUB-FRONT and TUB-
Tub
BACK.
1. Remove the 2 screws attaching the cross braise
and 6 screws attaching the frame plate.
1. Separate the ASSY DRUM from TUB, remove
6 10mm bolts from the upper ASSY DRUM,
disassemble the ASSY FLANGE SHAFT.
Disassembling the
DRUM
2. Remove the 6 bolts attaching WEIGHT
BALANCER and then pull it towards you with
caution.
2. Remove 3 screws on the outside of the drum and
then remove the 3 DRUM-LIFTERS.
Disassembling the
Tub
3. Remove the 4 bolts attaching the Dampers to the
Tub Assy.
4. Remove all wires and hoses connected to the Tub
Assy.
5. Remove the spring hanger cap to remove the Tub
Assy.
6. Two people are needed to lift the Tub Assy.
Carefully lift the tub using the Spring Hangers.
22 _ Removal and Reassembly Removal and Reassembly _ 23
Part Figure Description
1. Disassemble the Front-Frame.
2. Separate the connection wire.
- SeparatetheThermostatfixedatthebottomofthe
Tub.
(Take precaution as there may be water
remaining.)
MakesuretoseparatetheThermostatfirstand
then separate the Heater. If you fail to observe this
order, it may result in a shock and be damaged.
3. Loosen the 10mm nut using a socket wrench and
then separate the Heater.
Separating the
Heater at the Bottom Do not completely remove the nut.
Front Pull the Heater forward after releasing the nut.
Be careful not to damage the heater.
When you re-assembly the heater, make sure to
install the Heater exactly onto the Bracket inside
the Tub. If it is not properly installed, it may cause
afire.Inaddition,completelyinsertthepacking
part into the Tub when assembling it so that the
packing part is completely attached onto the Tub.
Check Points for Troubleshooting
1. CheckiftheresistanceoftheHeaterisequalto27.1(forthe1900Wproduct),or26.2
(for the 2000W product).
2. CheckiftheresistanceoftheThermistorisequalto12k(atroomtemperature).
Reassembly is in the reverse order of the removal.
24 _ Removal and Reassembly
4. TROUBLESHOOTING
4-1. ERROR MODES
This is a washer integrated error mode. For detailed information, refer to the general repair scripts.
Error Type For USA Causes Remarks
- Thepartofthehosewherethewaterlevelsensorislocatedis
damaged(punctured).
- Thehoseiscloggedwithforeignmaterial.
- Thehoseisfolded.
Water Level - Toomuchlubricanthasbeenappliedtotheinsertionpartofthe
1C
Sensor airhose.
- Hoseengagementerror.(disengaged)
- Partfault.(Faultyinternalsoldering)
- Thewaterlevelsensorterminalisdisengaged.
- MainPBAfault.
- ThePBAconnectorterminalisnotconnected.
- Themotorspinnetisnotengaged.
- Themotor'sinternalcoilisdamaged.(short-circuitedorcut)
- Thehallsensorterminalisnotconnected.
- Foreignmaterial(ascrew)hasenteredthemotor.
- Motoroverloadedduetotoomuchlaundry.(Non-sensing) Thiserroroccurs
- Themotorhallsensorterminalisnotconnected. becauseofrestrained
revolutions.
Motor Driving - PBAfault.
Error and Hall 3C - ThemotordrivingerrorfromthePBAisweak.
Thiserroroccurswhen
Sensor Error Unstablerelayoperation,etc. aninterferenceis
- Thisoccursduetoerroneousoperatingsignalsfromthemotor generatedduetotoo
hallsensor. muchlaundry,etc.
- TheIPMterminalofthemainPBAisnotconnected.
- TheDDmotorcoverisoutofplace.
- ThePCBhousingterminalisnotconnected.
- PBAfault.
- DDmotorfault.
- Foreignmaterialisenteringthewatersupplyvalve.
- Thewatersupplyvalveterminalisnotconnected.
- Kinked hoses can also cause a 4C error code
4C - Thewarmwaterandrinseconnectorsarewronglyconnected
toeachother.
Water Supply - ThisoccursifthePCBterminalfromthedrainhosetothe
Error detergentdrawerisnotconnected.Checkwhetherthe
Pressurehoseisfoldedortorn.
- Thecoldandhotwatersupplyhosesarenotconnected
correctly.
4C2
- Thewatertemperatureissensedashigherthan50°Cinthe
WoolorLingeriecourses.
- Thepumpmotorimpellerisdamagedinternally.
- Thewrongvoltageissuppliedtotheparts.
- Partfault.
- Thisoccursduetofreezinginthewinterseason.
Drain Error 5C - Thedrainhoseisclogged.(Injectionerror,foreignmaterial)
- TheDrainPumpisloggedwithforeignmaterial:Rubberbands,
coins,cotton,hairpins,etc.havecollectedinsidethedrain
pumpASSY.
- Thewaterpumpterminalisnotconnected.
- Checktheconsumer'spowerconditions.
: Makesuretochecktheoperatingvoltage.Connectatester
totheinternalpowerterminalsduringtheSanitizeCycle
andobservethewashingmachine'soperationcarefully.
Power Error 9C1,9C2 : Checkthevoltages.
(Anerroroccurswhenunderorovervoltageissupplied.)
: Whentheconnectingwireis1m,amomentarylowvoltage
maydropupto10V.
- MainPBAfault(sometimes)
Troubleshooting _ 25
Error Type For USA Causes Remarks Error Type For USA Causes Remarks
- ThesignalsbetweenthesubandmainPBAsarenotsensed - Heaterengagementfault.(outofplace)
becauseofcommuicationerror. - Theairhoseisoutofplaceandwaterleakageoccursduring
- Checktheconnectorconnectionsbetweenthesubandmain thespincycle.
AC PBAscarefully. - Thetubbackatthesafetyboltsfixingpartisbroken.
Checkforincorrectorlooseconnections,etc. - Waterleakageoccursatthefrontwithfoamingbecauseoftoo
- RemovethesubPBAC/Panelandcheckforanyfaulty muchdetergent.
soldering. - Waterleakageoccursbecausetheconnectinghosetothe
- ThesignalsbetweenTheDRModuleandmainPBAsarenot Water Leakage detergentdrawerisconnectedincorrectly.
LC
sensedbecauseofcommuicationerror. Error - Thedrainpumpfiltercoverisengagedincorrectly.
- CheckTheconnectorconnectionsbetweenTheDRModule - Waterleakageoccursatthedrainhose.
AC3
andmainPBAscarefully. - Theductcondensingholdingscrewsareworn.
Checkforincorrectorlooseconnections,etc. - Thenozzle-diaphragmisengagedintheoppositedirectionor
- RemoveTheDRModuleandCheckforanyfaultysoldering. therubberpackagingisomitted.
- ThesignalsbetweenTheWIFIModuleandmainPBAsarenot - Waterleakageoccursbecausethescrewsthatholdthetub
sensedbecauseofcommuicationerror. backandfrontinplacearefastenedincorrectly.
Communication - CheckTheconnectorconnectionsbetweenTheWIFIModule - Theleakagesensorisfaulty.
AC4
Error andmainPBAscarefully. - Waterissuppliedcontinuallybecausethewaterleveldetection
Checkforincorrectorlooseconnections,etc. doesnotwork.
- RemovetheWIFIModuleandCheckforanyfaultysoldering. - Becausethedrainhoseiscloggedandthereisaninjection Thiserroroccurs
- ThesignalsbetweenTheLCDModuleandmainPBAsarenot error(atanarrowsection),thewaterleveldetectiondoesnot becausethewater
Overflow Error OC
sensedbecauseofcommuicationerror. workandwaterissuppliedcontinually. levelsensorterminalis
- CheckTheconnectorconnectionsbetweenTheLCDModule - Waterissuppliedcontinuallybecauseoffreezingorbecause outofplace.
AC5 thereisforeignmaterialinthewatersupplyvalve.
andmainPBAscarefully.
Checkforincorrectorlooseconnections,etc. - Thiserrormayoccurwhenthewaterlevelsensorisdegraded.
- RemoveTheLCDModuleandCheckforanyfaultysoldering. - Thewashingheatersensorinthetubhasanerror.
(Contacterrorortemperaturesensorfault) Heatersensorfault
- ThesignalsbetweentheInverterPBAandmainPBAarenot - Theconnectorisconnectedincorrectlyorisdisconnected. : hentheconnector
W
sensedbecauseofcommunicationerror. Temperature isconnected
TC1 - Ifthewaterlevelsensoroperateswithoutwaterbecausethe
- CheckTheconnectorconnectionsbetweentheInverterPBA Sensor Error waterisfrozenorforanyotherreasonandthetemperature incorrectlyorhasa
AC6
andmainPBAcarefully. sensorengagedatthebottomtopreventoverheatingforthe wiredisconnectedor
Checkforincorrectorlooseconnections,etc. washingheaterdetectsatemperatureof100to150°C,the contacterror
- RemovetheInverterPBAandCheckforanyfaultysoldering. washingmachineturnstheinputpoweroff.
- Aslaundrycausesthiserror,checkthelaundry.
- Aswitchisjammedorstuckduetobepressedunevenlydueto
Unbalance Error UB - Findthereasonfortheunbalanceandsolveitasdirectedin
deformationofthecontrolpanelorbutton.
theusermanual.
- Thiserrormayoccurwhenthes