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Service Bulletin Ref. No. 2H9-0032 (C180)
July 3, 2012
Upgrade of the Engine Firmware (Ver.006.001)
Subject
FS-1x28MFP_02.00.0100_(2011-08-20)
Model FS-1028MFP, FS-1128MFP
Topic
The engine firmware was upgraded as follows.
Content of Changes
No. Item Details CTL FW
1 Measures against the If machine was used for a long time with the sleep mode setting OFF, 638224 ENGINE
fuser roller wearing the following phenomena might occur due to the temperature rise
inside the machine. Therefore, the fuser temperature control during
Measures against the standby was changed.
cohesive toner in the 1) The thermostat might contact and damage the fuser roller due to
drum unit the deformation of the fuser frame.
(Foggy background, black 2) Foggy background, black streaks and bands might appear due to
streaks and bands) abrasion of the drum coating caused by the accumulated toner in
the drum unit.
Sample of the foggy
background, black
streaks and bands
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
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Service Bulletin Ref. No. 2H9-0032 (C180)
July 3, 2012
Check Status Current
Type Program No. Ver. Remark
SUM Date Ver.
MAIN 2H9_2F00024005 - 024.005 - - FS-1028MFP
MAIN 2JN_2F00024005 - 024.005 - - FS-1128MFP
<--New
ENGINE 2H9_1000006001 3DB1 006.001 - 005.001 upgrade
SCANNER 2H9_1200004001 - 004.001 - -
Optional Language 2H9_81BR001008 - 001.008 - - Brazilian Portuguese
Optional Language 2H9_81KR001004 - 001.004 - - Korean
Optional Language 2H9_81CN001005 - 001.005 - - Simplified Chinese
FAX BOOT/APL 2H9_5500008001 - 008.001 - -
FAX BOOT/APL 2H9_5700N08001 - N08.001 - - For KDCN
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same
time.
KDC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure:
Please upgrade the firmware to the latest version when the phenomenon described above occurs.
Serial Nos. of the Affected Machines: Planned from the July 2012* production
* The above is the plan at the present moment. Please note that this information is subject to change.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)