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Service Bulletin Ref. No. 2K3-0035 (C199)
July 19, 2012
Upgrade of the Firmware for the Enhancement Units
(ENHANCE Pack Ver. V1.1)
Subject FS-6525MFP_FS-6530MFP_v.02.00.0020_(2012-05-21)
FS-6025MFP_FS-6030MFP_v05.00.0030_(2012-04-12)
FS-C8020MFP_FS-C8025MFP_v05.00.0020_(2012-03-05)
Model PF-470, DF-470, AK-470, FAX System (U)
(Installation target models) Common models with PF-470, DF-470, AK-470 and FAX System (U)
FS-6030MFP, FS-6025MFP, FS-6025MFP/B,
FS-C8025MFP, FS-C8020MFP, FS-6530MFP, FS-6525MFP
Topic
The firmware for the enhancement units was upgraded as follows.
Content of Changes
No. Item Details MEMO
1 Measures against the When paper in the cassette became empty at the state that 30 or more sheets of DF-470
J6423 jam A4R paper remaining for stapling process at the front side in the processing tray,
the paper bundle was not ejected and the paper jam (J6423) might occur even if
J6423: DF eject paper the job was cancelled. Therefore, this was corrected.
sensor remaining jam - Affected models: FS-C8025MFP, FS-C8020MFP
- J6423 occurs due to this cause only when A4R paper is used.
2 Measures against the The line might not be cut off during dialing when pressing the on-hook key on the FAX
failure when picking up a operation panel after dialing by the dial pulse setting even if a handset (on-hook) 638226
handset during dial was reseated after picking up the handset (off-hook).
- The line is cut off by pressing the on-hook key on the operation panel or by
picking up and reseating the handset.
- The dial is not correctly sent and becomes busy in the state described above
(in case of picking up the handset). So, please try again.
3 Measures against the - Transmission error might appear during the remote diagnostics (Memory Dump FAX
transmission error request) in the case of the specific data size. Therefore, this was corrected. 638218
during the remote - The F14D error might appear if printing document from the poling box or the F
diagnostics code box during the remote diagnostics (Memory Dump request). Therefore,
this was corrected.
Type ENHANCE Program No. Ver. Remarks
ENHANCE Pack Ver. 2K3EN_V1.1
PF-470 3NN_9000.001.018 001.018
DF-470 5JS_9200.003.002 003.002 New Upgrade
AK-470 3NS_9B00.001.018 001.018
FAX System(U) 5JR_5500.B05.002 B05.002 Except KDCN New Upgrade
FAX System(U) 5JR_5600.Z05.002 Z05.002 For KDCN New Upgrade
ESPECIAL ES_SKIP.ON ----------
For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same
time.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
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Service Bulletin Ref. No. 2K3-0035 (C199)
July 19, 2012
KDC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware when the phenomenon described above occurs.
Serial Nos. of the Affected Machines: DF-470 : Please refer to the table below.
FAX System (U): Planned from the August 2012* production
* The above is the plan at the present moment. Please note that this information is subject to change.
Serial Nos. of the Ver.003.002
DF-470
Others KDKR KDCN UTAX/TA Olivetti
1205JS0UN0 1205JS3KR0 1205JS3KS0 1205JS3UT0 1205JS3LV0
N6H1301829 N9X1200002 NGN1300011 N921300541 NG31300016
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)