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Service Bulletin
SB Number: SB PF-019 Creation Date: 15/09/2010
Subject: Error code CS1020 due to the damaged CPU of the main board
Model: PF-500/510
Affected models: PF-500 FS-C5100DN/5200DN/5300DN/5350DN/5400DN
PF-510 FS-C5100DN/5200DN/5300DN/5350DN/5400DN
Phenomenon Error code CS1020 (PF lift motor error) may occur.
Cause The CPU may be damaged due to over-current or over-voltage, when the connection between
the paper feeder and the machine is interrupted.
Solution The diode has been added to the circuit around the CPU to prevent damage to the CPU during
hot-swapping of this connection.
PF-500
PWB PF main with software (viewed from the back)
Position of the added diode.
KMIS Service Department, Kyocera Mita Europe Page 1 of 2 A298 / SB PF-019
Service Bulletin
Parts
No. Old Parts New Parts Description Q'TY Interchange- SP Applicable unit
No. No. ability
Old New Old New
1 303K801010 303K801011 PWB PF MAIN ASSY WITH 1 1 O O O PF-510
3K801010 3K801011 SOFTWARE
2 303K901010 303K901011 PWB PF MAIN ASSY WITH 1 1 O O O PF-500
3K901010 3K901011 SOFTWARE
Classification Entire stock rework In-field modification at next visit In-field modification by case No modification necessary
Field measure When the above mentioned phenomenon occurs, please replace the main board (PWB PF main
assy with software) with the latest type.
Serial numbers of affected units
Type Serial number
PF-500/510 August 2010 production
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe Page 2 of 2 A298 / SB PF-019