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100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : OST-F922
Date: June 19, 2007
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Model: DVD-5910
Subject: 1) Countermeasure for malfunctions that are related to the software
such as malfunction upon playing back CDDA after the programming.
2) Improvement in HDMI.
Symptom: 1) Malfunction upon playing back CDDA after the programming:
When Tracks #1 and #10 on a CDDA on which 10 tracks have been recorded
were programmed to be played, the unit reproduces Track #2 and subsequent
Tracks after playing back Track #1, without playing back Track #10, while
indicating Track #1 on the Display.
2) Malfunction upon playback of a particular Disc "River dance (PAL)". The
sound interruption occurs upon playback of the disc after converting PAL to
NTSC.
3) Malfunction upon playing back a particular Disc "Raging Bull". When playing
back this Disc, the video in this volume is not played back normally.
4) Improvement in the performance in HDMI connection. (Improved by Designing
Department.)
(1) The unit is incapable of operating properly after a TV/Projector that is
equipped with a particular HDMI (multiple HDMI Input signals are applicable) is
connected via the HDMI connection.
(2) The unit is incapable of operating properly after a TV/Projector that is
equipped with a particular HDMI (The device whose EDID ROM is larger than
256-byte) is connected via the HDMI connection.
Solution: 1) The items #1), 2) and 3): We have corrected the software so that
no malfunction occurs.
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The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
2) The item #4) (HDMI connection): We have improved the control software for
reading the EDID ROM.
MODIFICATION: (Upon claim, and the refurbishment of the unit.) Record the
System MICON and Back-end ROM files onto blank CD-R Discs individually and
separately to upgrade the unit.
Supplied Program Files: