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100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : OST-C1252
Date: January 8, 2008
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Model: AVR-5308CI
Subject: CEC (Consumer Electronics Control) function might not operate
correctly when the power supply of the AV amplifier is turned off with the
combined equipment.
What is "CEC (Consumer Electronics Control) "? For details go to -
http://en.wikipedia.org/wiki/CEC_%28consumer_electronics_control%29
Symptom: Case1: When you control source Player with HDMI Control (CEC)
of TV (Display).
1) "TV (Display)" for HDMI controls (CEC) and "Source Player" for HDMI control
(CEC) is used.
2) The power supply of the AV amplifier is turned off (It is not a standby). The
HDMI Control setting of the AV amplifier is turned off and the standby of the
power supply of the AV amplifier.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
Case2:
When you control source Player 2 with HDMI Control (CEC) of TV (Display).
1) "TV (Display)" for HDMI controls (CEC) and "Source Player" for HDMI control
(CEC) is used.
2) The power supply of the AV amplifier is turned off (It is not a standby). The
HDMI Control setting of the AV amplifier is turned off and the standby of the
power supply of the AV amplifier.
Solution:
COUNTERMEASURE: Please explain as follows when you receive an inquiry
from the customer.
Case1: Please turn on "HDMI Control" of AV amplifier when you use CEC.
Case2: Please turn on the power supply of AV amplifier when you use CEC.
Serial Number Range:
(Last 5-digits)
00221 ~
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.