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Service Bulletin
SB Number: SB 2J5-006 Creation Date: 02/11/2011
Subject: Firmware upgrade (System v005.005)
Model: FS-6970DN
Contents of changes
1 The Helvetica bold font may appear abnormal on the print-out.
2 Error code F000 may occur when printing PS data.
3 Undefined errors may occur, when printing.
4 Print failure may occur when printing PDF files directly from the machine.
5 The image may appear abnormal on the print-out, if the KYOmulticode CF card is inserted.
6 The print error may occur, when printing directly from US memory.
7 The PCL XL error may occur when printing PDF files in combination with the option NIC made by SEH.
8 The PCL XL error may occur when printing.
9 Completion of the print-out may be slow, when printing intermittently.
10 Offending command error and print failure may occur, when printing PS data.
11 Error code F030 may occur when printing PDF data, in combination with the KPDL mini driver.
12 Characters may appear on the print-out, instead of the Code39 barcode.
13 The left side image may be skipped and the character pith may appear to wide, when printing PS data.
14 The processing lock-up may occur, when printing PDF files after viewing the preview in MacOS 10.6
15 Printing of PDF data may pause and stop during stand-by mode.
16 The character pitch may be incorrect, resulting in page lay-out failure or abnormal output.
17 The upper part of the second sheet may not appear on the print-out in Duplex mode.
18 A system error may occur, when printing PDF data directly from the machine.
19 Characters may be skipped, when printing PCL data.
20 The upper left corner of the logo may not appear on the print-out.
21 Error code CF248 may occur, when printing PDF data directly from the machine.
22 Print-out may fail and the "PDFConversionError" report may be printed, when printing PDF files directly from the
machine.
23 The characters may appear garbled on the print-out.
24 The space pitch may appear incorrectly on the print-out.
25 If the FRPO B0 value is 02 of the default setting, fonts designated by CSET and FSET commands may not be
printed, while sending the print job. (This is not the case when B0 is set to "0")
26 The characters may appear incorrect and with a large font, when printing PDF data directly from the machine.
27 If the character codes 0x21, 0x52 and 0x21 (!R!) are included in PCL5 data, Prescribe mode may
unintentionally entered and no data may be printed afterwards.
28 Image data of the printer icon image registered with the RVCD command may not printed, when calling the form
file "Fofm1.prs" with the AMCR command.
29 The print position may shift when feeding A4 widthwise, if the cassette for the same size is equipped. (Top
margin shifts by 2 to 3mm between the 1ste and 2nd page)
KMIS Service Department, Kyocera Mita Europe Page of 2 B336 / SB 2J5-006
Service Bulletin
Firmware
Type Program No. Check SUM Version Status Date
SYSTEM 2J5_3000005005 4c40 005.005 24/08/2011
ENGINE 2J5_1000006002 8B90 006.002 08/06/2011
Classification Entire stock rework X In-field modification by case No modification necessary
In-field modification at next visit
Field measure When the above mentioned phenomenon occurs, please upgrade the firmware to the latest
version.
KMIS Service Department, Kyocera Mita Europe Page 2 of 2 B336 / SB 2J5-006