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Level 1-2 Service Manual
C115 Dual Band Wireless Telephone
C115 GSM 900/1800 and 850/1900MHz2
Contents
Introduction . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Identification . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Changes . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Regulatory Agency Compliance . . . . .. . . . . . . . . . . . . . . . . . . . . . . Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . ...... . . . . . . . .
Features . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Operation . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . .
Controls, Indicators, and Input/Output (I/O) Connectors . . . . . . User Interface Menu Structure . . . . . . . . . . . . . . . .. . . . . . . . . . . . . Alert Settings . . . . . . . . . . . . . .... . . . . . . . . . . . . . . . . . . . . . . . . . Battery Function . . . . . . .......... . . . . . . . . . . . . . . . . . . . . . . . . . . Operation . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembly . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing and Replacing the Battery . . .. . . . . . . . . . . . . . . . . . . . Removing and Replacing the Subscriber Identity Module (SIM) . . . . Removing and Replacing the Rear Housing . . . . . . . . . . . . . . . . . Removing and Replacing the Lower PCB . .. . . . . . . . . . . . . . . . . Removing and Replacing the Sidekey and Microphone . . . . .. . Removing and Replacing the Front Housing . . . . . . . . . . . . . . . . Removing and Replacing the Upper PCB . .. . . . . . . . . . . . . . . . . Removing and Replacing the Speaker, Camera, and Vibrator ..
Subscriber Identity Module (SIM) and Identification Label . . . .
SIM . . . . . . . . . . . . . . . . . . . . . . . .............. . . . . . . . . . . . . . . . . . . Identification . . . . . . . . . . . . . .... . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manual Test Mode Commands . .. . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting Chart . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . .
Part Number Charts . . . . . . ....... . . . . . . . . . . . . . . . . . . . . . . . . . .
Related Publications . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessories . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index
Introduction
Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product care centers as well as authorized independent service firms.Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications.To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorola products are identified by the model number on a label usually on the housing. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits. Use these numbers when requesting information or ordering replacement parts.
Product Names
Product names are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.
Product Changes
When electrical, mechanical or production changes are incorporated into Motorola products, a revision letter is assigned to the chassis or kit affected, for example; -A, -B, or -C, and so on.The chassis or kit number, complete with revision number is imprinted during production. The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagrams, and printed circuit board layouts.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:This device may not cause any harmful interference, and·this device must accept interference received, including interference that may cause undesired operationThis class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003).Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted Introduction computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.
About This Service Manual
Using this service manual and the suggestions contained in it assures proper installation, operation, and maintenance of C115 telephones. Refer questions about this manual to the nearest Customer Service Manager. This manual contains mechanical service information required for the equipment described and is current as of the printing date.
Audience
This document aids service personnel in testing and repairing C115 telephones Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.
Scope
This manual provides basic information relating to C115 telephones, and also to provide procedures and processes for repairing the units at Level 1 and 2 service centers including: Unit swap out Repairing of mechanical faults Basic modular troubleshooting· Testing and verification of unit functionality Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers.
ConventionsS
Special characters and typefaces, listed and described below, are used in this publication to emphasize certain types of information. Emphasizes additional information pertinent to the subject matter.Caution: Emphasizes information about actions which may result in equipment damage.Warning: Emphasizes information about actions which may result in personal injury.Keys to be pressed are represented graphically. For example, instead of "Press the Menu
Key", you will see "Press M".Information from a screen is shown in text as similar as possible to what appears in the display. For example,
ALERTS or
ALERTS.Information that you need to type is printed in boldface type.
Warranty Service Policy
The product is sold with the standard 12 month warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non warranty repairs are available at agreed fixed repair prices.
Out of Box Failure Policy
The standard out of box failure criteria applies. Customer phones that fail very early on after the date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.
Product Support
Customer's original phones will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High Tech Centers will perform level 4 (full component) repairs.
Customer Support
Customer support is available through dedicated Call Centers and in-country help desks. Product-Service training should be arranged through the local Motorola Support Center.Note:
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual.When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834
Accessories and Aftermarket Division (AAD)
Replacement parts, test equipment, and manuals can be ordered from AAD.For EMEA spare parts call +49 461 803 1638.For Asia spare parts call +65 648 62995.U.S.A.Outside U.S.A.Phone: 800-422-4210Phone: 847-538-8023FAX:
800-622-6210FAX: 847-576-3023December 26, 2003 7Level 1-2 Service
Specifications
MA/Band/Mode GSM Dual band 900/1800 GSM Dual band 850/1900 Comments Must meet SAR requirements Must meet SAR requirements
Baseband/Synthesizer Power Management Receive RFIC/VCO Power Amplifiers Flash SRAM
T.I Calypso Lite T.I. Iota
MB (TI: Rita) (Sky works: 77324)
16 Mbit In Calypso Lite
900/850 106dBm Nominal Conducted
Digital Rx sensitivity
Sensitivity. 1800/1900 105dBm Nominal Conducted Sensitivity 900, 32dBm nominal
Digital power out 1800/1900, 29 dBm nominal
Batteries Parameter (Type & Capacity) Li Ion 860 mAhr(Cell is 50% DTX PCL19 910mAh) or applicable size (CCI proposal) Talk Time 50% DTX PCL 5 210 132 500+ minutes Mode (mAH) Current Drains Required
parameter
Size (cc) Weight (grams) Display Characteristics · B&W Graphic Pixel area: 96x64 ·
Comments
72 cc for 030, 75cc for 050 < 80 g
FOB price assumes Yellow or Green LED's. Blue LED's will be Display backlighting additional DM charge
·
FOB price assumes Yellow or Green LED's. Blue LED's will be Display background additional DM charge
Glass size: 882 mm2
·
Viewable Area 700mm2
Viewable area
Active Area: 553mm2
·
Standard Synergy Like Display indicators Only visible while in idle
Housings · only one color available in box Housing versions: 2 Different ID's required at launch Via escutcheon pocket Co Branding Space Logo's will be done and handled Regionally · · Size Location Accommodates logo 6mm h x 22mm w On front housing, near bottom keypad Escutcheon Pocket (mic hole should not be in the pocket). · Escutcheon must be implemented in such a way that it is easily Escutcheon applied with an automated tool.
4-way navigational ring surrounding menu key 2 soft keys Combined power/end Send Keypad & Function Keys 12-key numeric keypad
Three Key colors (3 color printing)
· ·
Keypad spacing
Per design 6mm pitch in Numeric Key Physically distinctive 5 key (Disability Requirements)
Tactile feedback from keys Diameter 1.0 ;height:0.5mm
·
FOB price assumes Yellow or Green LED's. Blue LED's will be Keypad backlighting additional DM charge
·
English, Hebrew, Russian, Arabic, BoPoMoFo, Stroke, Simple, Localized keypads TKE ensure proper spacing exists
· Antenna
Keycaps
Hard cap with backlight Internal
Connectivity · · · Earpiece Alerter / Speaker · · · Vocoder Materials · · · Batteries · · · SIM card · 3V Centered Front Capacity Technology Removable TBD LiIon 860mAH Housing Keypad Lens Plastic Housing 3 colors required at launch Black is core color Rubber stemmed prefer hard cap Back Print (Tampo/screen print) Vibrator Alert Volume Volume levels Internal Meets 95dBA SPL Level 6 audible + 1 silent HR, FR, EFR, AMR in all bands TBD (needs to work with current Motorola T.I products accessory Connector strategy) Mono headset jack Charger
Lanyard Hole
Product Overview
The C115 is an affordable priced, easy-to-use mobile phone offering basic features such as voice and SMS. The phone will has an attractive industrial design in a candy bar form factor. This phone will be first targeted and marketed towards the "Emerging Markets" in EMEA, Asia, LA and North America pre-paid and free phones market. It will be positioned below both the C250 and C200 and will be the lowest price and feature solution in the GSM portfolio for 2004 and mid 2005.
Feature
Consumer Value Prop Affordable, easy to use communication that looks great from a brand you can trust
Key Points: · · · · Communication easy affordable voice and SMS ID Small attractive form factor at a reasonable price Brand High quality Performance excellent talk and standby time and RF
Customer Value Prop Easy to use and low cost - moves connectivity into developing countries and cost conscious consumers with a brand you can trust
Use cases and target customers · · · GSM carriers pursuing new subscribers with limited income. Low cost entry for emerging, first-time low income customer NA prepaid & free phone
Key Selling Points: · · · · · . Cost Quality Brand Attractive ID Excellent RF and battery performance
General operation
Menu Structure
Call Forward
Voice Call Cancel All Forward Status
Phone Status
My Tel. Numbers * Active Line Battery Meter
In-Call Setup
In-Call Timer Call Cost Setup * Caller ID Answer Options
Security
Phone Lock Lock Keypad Fixed Dial Call Barring * SIM PIN
New Passwords
*Other Settings Personalize
· Main Menu · Keys · Greeting * · Screen Saver · Quick Dial *
Initial Setup
· Time and Date · Power On/Off · 1-Touch Dial · Backlight · Scroll · Animation · Language · Battery Save · Contrast · DTMF · Master Reset
Network
· New Network · Network Setup · Available Network · My Network List · Service Tone · Call Drop Tone · Band Selection
Headset
· Auto Answer
Accessories
Description Power Solutions Battery, 860 mAh English Battery, 860 mAh Chinese Travel Charger Linear PRC Travel Charger Linear US Travel Charger Linear Aus/NZ Travel Charger Linear Euro Travel Charger Linear UK Travel Charger Linear India
Bulk Kit #
TBD TBD AAPN4061A AAPN4062A AAPN4063A/B AAPN4064A AAPN4065A AAPN5114A
Travel Charger Mid rate Brazil Travel Charger Mid rate Brazil (new ID) Travel Charger Mid rate Argentina Travel Charger Mid rate US Travel Charger Mid rate Mexico Travel Charger Mid rate UK/HK Travel Charger Mid rate Euro Travel Charger Mid rate Aust Travel Charger Mid rate India In-Vehicle Solutions Vehicle Power Adapter Audio & Connectivity Mono Headset (black) Mono Headset (silver) Neck Loop headset Consumer Personalization Silver lanyard (rest of asia) Silver lanyard (PRC) Silver wristyard (rest of asia)
SPN5035A SPN5165A
SPN5167A
SPN5162A SPN5163A SPN5164A SPN5166A SPN5168A SPN5169A
SYN9324A
SYN8390B
AAYN4264B
SYN7875C
AAYN4402 CHYN4546 AAYN4403
Disassembly
Process Notice model E88(E88A) date 93/2/29
contents Pick up PCBA 1. Use your thumb & forefinger to take edge of PCB. Don't touch the chips of PCB. (photo: 1) BB test station Put PCB on the fixture smoothly. PCB can't be bent. Metaldome station 1.Put pcb on the fixture. Clean the fiber from the PCB. Check any of the dome if missing or disorientation. 2.Don't use the scratch metaldome. 3.Use antistatic fan to blow PCB. Stick metaldome on PCB under magnifying glass. (photo:2) 4.Operater must self-check the metaldome if any of dome is missing. assembly 1.Put M/B on hat bar fixture smoothly and brush flux on pad.(photo:3). Then put LCM on PCB. Don't let LCM stand up like photo 4. 2.Assembly LCM Holder on M/B. First assembly circle part then assembly side hook. (photo:5) 3. First buckle the shielding case front side when assembling the LCM shielding case holder. (photo:6). In order to avoid misassembling pls assure: 3.1 NO receiver deviated. 3.2 NO LED collided. 4.Antenna boss must insert on the PCB hole correctly when assembling antenna module. Antenna hook must lock PCB exactly.(photo:7) 5.Must assure vibrator put on the right position before assembling MB in lower case.(photo:8) 6.Must check screw driver torque meets the spec 1.2±0.1kgf-cm every day. 7.NO missing receiver, nameplate ,keypad and nonwoven when assembling upper case. (photo:9) 8.First buckle front hook when assembling upper & lower case.(Photo:10) 9.Must Put the MIC in the designed white circle line .(photo:11) 10.Must assure LCM shielding case holder hook to be locked exactly.(photo:12) 10.1 must assure no lack of any 4 screws when cleaning the Lens. (photo:13) 11.LCM assy Notice 11.1. Must wear antistatic ring when touching LCM.(photo:14) 11.2. Don't touch panel when picking up LCM.(photo:15) Don't strike LCM. 11.3 Can only use KANEBO SAVIN MINMAX to clean LCM. 11.4 Can only use alcohol to clean LCM panel. 11.5 Must clean up moisture on LCM. 2/29 RELEASE TO QA IE
Photo 1 Use your thumb & forefinger to take edge of PCB. Don't touch the chips of PCB.
Photo 2 Use antistatic fan to blow PCB. Stick metaldome on PCB under magnifying glass.
Photo 3 Put M/B on hat bar fixture smoothly and brush flux on pad.(photo:3).
Photo 4 Then put LCM on PCB. Don't let LCM stand up like photo 4.
Photo 5 Assembly LCM Holder on M/B. First assembly circle part then assembly side hook. (photo:5)
Photo 6: First buckle the shielding case front side when assembling the LCM shielding case holder. (photo:6)
Photo 7 Antenna boss must be inserted hole of PCB correctly when being assembled antenna module. Antenna hook must be locked PCB exactly.(photo:7)
Photo 8 Must assure vibrator put on the right location before assembling the MB with lower case.(photo:8)
Photo 9 Don't lose receiver, nameplate ,keypad, nonwoven when assembling upper. (photo:9)
Photo 9.1 Don't lose receiver, nameplate ,keypad, nonwoven when assembling upper. (photo:9)
Photo 10 First assemble front hook when assembling upper & lower.(Photo:10)
Photo 11 Must Put the MIC in the designed white circle line .(photo:11
Photo 12 Must assure LCM shielding case holder hook to be locked exactly.(photo:12
Photo 13 must assure no lack of any 4 screws when cleaning the Lens.(photo:13)