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Trouble Shooting Guide, SP/Mechanical
Trouble shooting guide, SP/Mechanical
Applicable for P900, P908
Contents:
1 Explanations ....................................................................................................................2
1.1 Service functions in the software.......................................................................2
1.2 Liquid damage ...................................................................................................2
1.2.1 Sticker................................................................................................................2
1.2.2 Action ................................................................................................................3
2 Appearance Problems.....................................................................................................4
3 Alert Problems ................................................................................................................5
3.1 Rear speaker ......................................................................................................5
3.2 Vibrator .............................................................................................................6
4 Audio Problems...............................................................................................................7
4.1 Earphone (front speaker) ...................................................................................7
4.2 Microphone........................................................................................................8
4.3 Headset ..............................................................................................................8
5 Charging/Capacity Problems.........................................................................................9
5.1 Charging ............................................................................................................9
5.2 Capacity.............................................................................................................9
6 Data Communication Problems.....................................................................................9
7 Key/Flip problems.........................................................................................................10
7.1 Side Keys.........................................................................................................10
7.2 Keyboard .........................................................................................................11
7.3 Jog dial ............................................................................................................11
7.4 Stylus ...............................................................................................................12
8 LCD/Illumination Problems ........................................................................................13
8.1 LCD .................................................................................................................13
8.2 Touch screen....................................................................................................13
8.3 Illumination .....................................................................................................13
9 On/Off Problems ...........................................................................................................15
9.1 Battery or battery connector ............................................................................15
9.2 On/Off key.......................................................................................................15
10 Network Problems ........................................................................................................17
11 SIM problems ................................................................................................................18
12 Other Problems .............................................................................................................19
12.1 Camera.............................................................................................................19
13 Software Problems ........................................................................................................20
14 Revision History ............................................................................................................21
4/00021-1/FEA 209 549/85 A Approved according to 000 21-LXE 107 42/1
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, SP/Mechanical
1 Explanations
1.1 Service functions in the software
The service menu will be accessed with the following key combination. Use the Jog dial.
***
They are as follows:
1. Information
2. Service tests
3. Service functions (Format internal disk)
The service test menu looks like this:
1. Display
2. Touch screen
3. Illumination
4. Keys
5. Vibrator
6. Speakers
7. Memory stick
1.2 Liquid damage
1.2.1 Sticker
In the phone there is placed a sticker that can give you a hint to see if the phone is damage by
liquid or not. This sticker is located near the battery connector (Fig. 1.1) and it is possible to
see it without disassemble the phone.
Fig. 1.1
4/00021-1/FEA 209 549/85 A 2(21)
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, SP/Mechanical
On the pictures below you will see the different between a sticker that has been in contact
with liquid (Fig. 1.3) and with on that hasn't (Fig. 1.2).
This sticker is ok
This sticker has not been in contact with
liquid.
Fig. 1.2
This sticker is not ok
This sticker has been in contact with
liquid. As you can see the red pattern has
turn into a pink pattern. In this case you
should check the phone for liquid damage
(See point 1.2.2).
Fig. 1.3
1.2.2 Action
Make a general visual inspection for corrosion or oxidation from liquid damage. No further
action should be taken for a liquid damaged phone. Handle the unit according to local
company or GSP directives.
4/00021-1/FEA 209 549/85 A 3(21)
Sony Ericsson Mobile Communications AB
Trouble Shooting Guide, SP/Mechanical
2 Appearance Problems