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PowerBook 5300/190 REA Program Overview - 0
Program Overview
The PowerBook 5300/190 Repair Extension Authorization
(REA) program provides instructions for resolving specific
quality issues that customers may experience on the
PowerBook 5300 and 190 family of computers.
Note: Not every PowerBook will be affected by each issue
covered under the program, and a customer's PowerBook
need not be exhibiting symptoms to be eligible for repair.
Symptoms Addressed by the Program
1 The AC power connector on the logic board can become
loose or inoperative as evidenced by the inability to fully
insert the AC adapter plug into the PowerBook.
2 Some computers may freeze when accessing a device in
the media bay while using certain PC cards that draw
higher levels of power.
3 The plastics may crack.
4 Some computers may take twice as long to boot when
plugged into AC power as compared to booting from
battery only.
5 Some computers on larger LocalTalk networks may
experience devices dropping off the network.
PowerBook 5300/190 REA Perform One or More of These Procedures
Determine
Whether a Unit
Qualifies
Before repairing a unit,
check whether it qualifies
for repair under this
program. Use the following
guidelines to determine this.
Units That Don't
Qualify