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Service Bulletin
SB Number: SB 2KZ-007 Creation Date: 19/09/2011
Subject: Firmware upgrade (Firmware Pack V4.01 and V4.00)
Model: FS-C8020MFP/8025MFP, FS-6025MFP/6025MFP(B)6030MFP
Item Contents
1 Added support for Support for the FMU2.0 (File Management Utility) has been added.
FMU2.0
2 SMB error at The Start key may be disabled, when the machine indicates the network start up message
start-up. [Please wait. Network starting] at the Operation panel, while the machine waits until
the network is stable.
3 MP tray setting The MP tray size and media type can now be set from the Paper selection display after
out-put setting. setting out-put to the MP tray. Previously this could only set from the System menu.
4 Added option to The Video memory may not be enough, when scanning originals with a poor
increase memory SRLE compression rate. Therefore the option to increase the Video memory has been
for the copy. added. Please note that conventional memory allocation is also available.
(Only for the
FS-C8020MFP/ Conventional behavior
8025MFP) Scan Page Priority (Sort Memory: 222.00MB / VideoMemory: 200.25MB)
Default
Scan Size Priority (Sort Memory: 118.25MB / VideoMemory: 304.00MB)
The Scan Page Priority is selected as conventional behavior after upgrading the
Firmware. The setting should be changed after restarting the system.
The main memory can be set as follows:
Operation panel: System menu System Main Memory
Command Center: Top display Basic Device Defaults Main Memory
5 SMTP The SMTP authentication error may occur, when an E-mail is sent, without setting the
authentication authentication to SMTP authentication server.
error When this error code is displayed at the Command center , the code may not match with
the error code displayed at the Operation panel.
Command Center: Error 0x8009
Operation panel: Send Error 3101
New condition: Command Center Error 0x8009 has been changed to Send Error 3101
6 Change of the The message "Press [Resume All Print Jobs]" may appear at the upper part of the main
pause message Copy screen, when pressing the [Pause All Print job] key at the status display. The
above mentioned message has been changed, to indicate where to press the key in order
to resume the print jobs.
New message: "Press [Resume All Print Jobs] in the Status display"
7 Catalan language Support for the Catalan Optional language has been added.
support
8 Removed paper The machine has been configured to indicate an error during Fax out-put, if all the paper
size setting from cassette sizes have been set manually. Therefore the Paper Setup has been removed
the Quick Setup from the Quick Setup Wizard. (Unnecessary Paper cassette paper size setting has
Wizard been disabled) This setting is still available from the System menu.
9 Skipped fonts. Fonts may skipped, when printing PDF data.
10 Error code F248. Error code F248 may occur, when printing and when setting the KX driver to KPDL as
follows.
Printer Properties Imaging Color Conversion set to Image Quality Priority
KMIS Service Department, Kyocera Mita Europe Page of 4 B273-B275 / SB 2KZ-007
Service Bulletin
11 Communication A communication error may appear, when conducting remote diagnostics (Fax), during
error deep sleep mode while the inbound ringer is set to once.
12 Error code 8990 Phenomenon
(Only for the Error code 8990 (Document finisher communication error) may occur.
FS-6025MFP/
6025MFP(B)/ Cause
6030MFP) The attachment is fitted to the bridge unit. Both are attached to the machine when
installing the DF. The bridge unit may be attached without the attachment. Under this
condition the above mentioned phenomenon may occur.
Solution
Therefore the explanation with the illustration has been added to the Operation panel.
13 Improved To improve the start-up time of the machine, the following change has been made:
start-up timing
of the machine The drum refresh control is disabled 60 minutes after the last print-out (The regular drum
(Only for the refresh is disabled, if the timing after the last print-out is 60 minutes or less at power-up or
FS-6025MFP/ sleep mode recovery.)
6025MFP(B)/
6030MFP)
14 low temperature The low temperature main charge adjustment has been disabled to improve the
main charge start-up timing in the case of low temperature.
adjustment [Set Low Temp] has been added to Maintenance mode U100 [Main HV Output] to
switch the Main charge adjustment at low temperature ON and OFF (Default is OFF).
Please enable the low temperature main charge adjustment, if image failure such as
grey back ground on the print-out occurs.
Firmware for the FS-C8020MFP/8025MFP
Type Program No. Version
Upgrade Pack Ver. 2KZ_V4.01E 4.01
MAIN 2KZ_2F00.004.019 004.019
MMI 2KZ_7000.004.019 004.019
ENGINE 2K0_1000.006.005 006.005
IO 2K0_1E00.001.020 001.020
IH 2LC_1A00.002.001 002.001
LSU 2K0_1C00.001.012 001.012
DP 3M8_9500.004.001 004.001
FAX BOOT/APL * 5JR_5500.B04.003 B04.003
Firmware notes *: BOOT: Z02.001 / APL: B04.003
KMIS Service Department, Kyocera Mita Europe Page 2 of 4 B273-B275 / SB 2KZ-007
Service Bulletin
Firmware for the FS-6025MFP/6025MFP(B)/60320MFP
Type Program No. Version
Upgrade Pack Ver. 2K3_V4.00E 4.00
MAIN 2K3_2F00.004.019 004.019
MMI 2K3_7000.004.019 004.019
ENGINE 2K3_1000.006.001 006.001
IO 2K3_1E00.001.010 001.010
DP 3M8_9500.004.001 004.001
FAX BOOT/APL * 5JR_5500.B04.003 B04.003
Firmware notes *: BOOT: Z02.001 / APL: B04.003
Item 2: The MP tray size setting has been changed (New display transition)
The display jumps to set size and media when
selecting the MP tray. (No transition to this
setting in the old condition).
Notes
1. This setting is not change the default setting of the MP tray, but to change the size and media type for the copy.
2. The setting wil return to default when the above setting is reset.
3. This setting is for the copy setting and not for the print out-put.
4. The default setting can be changed in the system menu as was the case in the old condition.
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Service Bulletin
Classification Entire stock rework X In-field modification by case No modification necessary
In-field modification at next visit
Field measure Please upgrade the firmware to the latest version to implement the above mentioned changes.
Serial numbers of affected machines
Type Serial number
FS-C8020MFP/8025MFP, FS-6025MFP/6025MFP(B)/ August 2011 production.
6030MFP
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe Page 4 of 4 B273-B275 / SB 2KZ-007