Text preview for : Service Bulletin DZ09-160.PDF part of DENON Service Bulletin DZ09-160 DENON Home Theatre System Home Theatre System Denon - S-52 & S-32 Service Bulletin DZ09-160.PDF
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100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : DZ09-160
Date: October 1, 2009
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Model: S-52, S-32
Subject: Correction of the Firmware via DPMS (Denon Product Management
Server).
Symptom: When unit logs into Rhapsody server, unit does not use the "SSL"
for security.
Solution: We modified the firmware so that no phenomenon occurs.
METHOD OF UPDATE via DPMS (Denon Product Management Server)
Updating the firmware
1) Either turn "Multi Jog" or press "SKIP REV/SKIP FWD" after pressing
"SOURCE" to select "SETUP" icon then press "ENTER".
2) Turn "Multi Jog" to select "Firmware Update" then press "ENTER".
3) Turn "Multi Jog" to select "Update Start" then press "ENTER".
4) The firmware will start updating.
5) During the updating, the LCD Display indicates the procedure of update the
firmware.
6) Time necessary for update: approximately 30 min.
Caution: The update time might change depending on the situation of the DPMS
server and the speed of the Internet environment of the customer house.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
7) After upgrading, the LCD Display indicates below.
8) The updating of Firmware has ended when the blank display continues for 10
seconds or more.
Caution: If you pull out the AC cable from AC strip before 10 seconds, the unit
will be broken. Please wait for 10 seconds or more!
9) Please pull out the AC cable from the AC strip. (Turn the Power Supply of the
unit off.)
10) Finish.
When the unit already updated the latest firmware, the FL Display indicates
following indication.
Note: If the display reads as shown below, check the settings and network
environment, then update again. The problem is not in the Internet connection if
the Internet radio can be able to be received correctly.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
Cautions during the updating operation:
1) Do not turn off the "DHCP" setting when you update the unit. (Initialization is
turning on.) Please execute it under the guidance of the IT staff with computer
skills when the setting of "DHCP" is unavoidably turned off by limiting the
electronic environment, and you set IP Address, the subnet mask, the default
gateway, and DNS, etc. for yourself. When a mistake is made in the setting with
"DHCP" turned off, the unit might not operate, and in the worst situation the unit
can be damaged. Please do not touch the setting of "DHCP" except in special
circumstances
2) When the customer uses a "Netgear router 614 Series" for updating, "uPnP"
have to deactivate in the router.
3) Please do not turn off the Power of the unit or pull out AC code during the
updating operation.
4) If the Display has a fixed indication during the updating operation, wait longer
than total update time. Then, turn off the Power of the unit and start the updating
operation from the beginning again.
Confirming the firmware's number after upgraded:
After completion of the updating operation, the new version number can be
confirmed by starting up the unit according to the following procedure. With the
following operation, the unit can be set to the Flash-ROM Version-Number
Confirmation Mode.
1) Pull out the AC cable from the AC strip. (Turn the Power Supply of the unit
off.)
2) Insert the AC cable into the AC strip (Turn the Power Supply of the unit on.),
while holding both "DIMMER" button and "SKIP REV" button on the front panel
simultaneously.
3) Turn on the Power of unit by "FUNCTION on/off" button.
4) Pressing the "SOURCE" button.
5) Either turn "Multi Jog" or press "SKIP REV/SKIP FWD" to select "SETUP"
icon then press "ENTER".
6) Turn "Multi Jog" to Select "Version Display" then press "ENTER".
7) The Firmware version is indicated.
The version numbers of the firmware are indicated on the front panel section in
the following order.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
Serial Number Range:
Please apply the above modification to the production models beginning from the
following serial numbers. (Last 5-digit)
S-52, S-32 All models
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
